Een bureau, verduisterende gordijnen, een strijkplank/strijkijzer

Beoordelingen van Red Roof Inn Cullman

2 out of 5
Red Roof Inn Cullman
6349 Alabama Hwy 157, Cullman, AL

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 56 van 204 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 204 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 204 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 204 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 204 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

7,2/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

LaShieka

1 nacht verbleven in maart 2024
Reactie van OnielRediresponse Specialist op 5 apr 2024
Hi LaShieka,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Cullman. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Uitstekend

LaShieka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Red roof inn op 9 mrt 2024
Hello Alisha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cullman and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your nextSincerely,Red Roof Inn

8/10 – Goed

David

1 nacht verbleven in februari 2024
Reactie van Red roof inn op 23 mrt 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Elizabeth

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service
Negatief: Voorzieningen
We were on a road trip and had to stop early due to weather. Nice and informational welcome from staff. Sparse and small, but clean rooms. Not a destination, but the perfect stop in a storm. We appreciate the welcome for our dog.
1 nacht verbleven in januari 2024
Reactie van Red Roof Inn op 17 jan 2024
Hello Elizabeth, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Cullman. We welcome your 4/5 score and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Inn

10/10 – Uitstekend

Alisha

1 nacht verbleven in januari 2024
Reactie van Recordo Rediresponse Specialist op 7 feb 2024
Hello Alisha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cullman and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything. There is nothing I don't like.
1 nacht verbleven in december 2023
Reactie van Olivia RediResponse Specialist op 19 dec 2023
Hello Stephen, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Cullman. We welcome your 5/5 score and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't waste your money!
Pillows were dirty and flat. We got a double bed room and had 2 pillows for each bed, which we should have been grateful considering they gave a double occupancy room for 4 people...one bath towel. Area outside was covered with trash and beer boxes
1 nacht verbleven in november 2023
Reactie van Dannielle Rediresponse Specialist op 23 nov 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CULLMAN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the limited pillows and bath towel provided and the property lacked cleanliness. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that the property and rooms are as clean as can be. We will take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 – Redelijk

MICHAELA

Positief: Netheid, comfort kamer
Decent stay for an overnight trip
Was clean. Comfortable bed. Chair was solid as a rock... Just seems like they could so be much better with small investments. But I guess that's why they were the cheapest.....was decent for an overnight stay....
1 nacht verbleven in november 2023
Reactie van Red roof inn op 17 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Nelson

Zakenreiziger
Negatief: Netheid, personeel en service
Nasty
We arrived to a dirty toilet, a half smoked cigarette left on the bathroom floor (we don't smoke), dirty pillow cases and stained sheets
5 nachten verbleven in november 2023
Reactie van Red roof inn op 15 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

James

Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Red roof inn op 7 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

4/10 – Matig

Kim

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 29 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof In

6/10 – Redelijk

Shane

Reisde met familie
Negatief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 24 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

4/10 – Matig

Tammie

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will not stay at a Red Roof again!!!!!
We look for pet friendly because obviously we have a pet that travels with us, a cat. Reserved the room because this is one hotel that accepts pets. When I showed up to check in they tried to turn me away because my pet is a cat. Why advertise pet friendly if the basic pets are not allowed? Also the room had mold, the tube had been patched with screws or nails coming up thru the floor. Gnat and stink bugs galore coming in because the door had huge gaps. And the bathroom door could not be closed because it was broke and barely hanging on the hinges. Nope not again unless its the last choice we have.
4 nachten verbleven in oktober 2023
Reactie van Red roof inn op 23 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Jeanette

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The floor was drity tv didnt work coffee pot didnt work
2 nachten verbleven in oktober 2023
Reactie van Red roof inn op 23 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

4/10 – Matig

Becky

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn’t clean and I had to ask for them to put a smoke detector in. It was pulled out of the wall. They originally stated it’s safe we have cement walls. I insisted they put one in or move rooms
1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 23 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 21 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Jesica

1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 17 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Audra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and comfortable
We arrived late and used this place just as a resting place, so only there for around 8 hours. It was clean, comfortable, and provided us with a great place to sleep for the night.
1 nacht verbleven in oktober 2023
Reactie van Recordo Rediresponse Specialist op 15 okt 2023
Hello Audra,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CULLMAN. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm thrilled to hear that you had a comfortable rest in our clean room. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 – Redelijk

Dian

1 nacht verbleven in oktober 2023
Reactie van Red roof inn op 12 okt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Brandon

1 nacht verbleven in september 2023
Reactie van Recordo Rediresponse Specialist op 20 okt 2023
Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CULLMAN and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Uitstekend

Richard

1 nacht verbleven in augustus 2023
Reactie van Linton RediResponse Specialist op 12 sep 2023
Dear Richard,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cullman and I were happy to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediResponse Specialist

10/10 – Uitstekend

karen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2023
Reactie van Chevanese RediResponse Specialist op 2 aug 2023
Hello Karen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cullman and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room, friendly staff
1 nacht verbleven in juni 2023
Reactie van Red Roof Inn op 2 jul 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

6/10 – Redelijk

douglas, crystal river

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Dead bugs in floor, bed very soft
1 nacht verbleven in juni 2023
Reactie van Red roof inn op 29 jun 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Micheal

1 nacht verbleven in juni 2023
Reactie van Red roof inn op 9 jun 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Caren

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean. Pleasant staff. Price
1 nacht verbleven in juni 2023
Reactie van Toni-Ann RediResponse Specialist op 7 jun 2023
Hello Caren,Thank you so much for leaving a review of our property. We're proud to have provided a clean, pleasant stay at an affordable price for you. Your feedback is always welcomed as it only helps us to improve our services. Thank you again, we hope you'll return so that we can provide you with another great stay. Best wishes, Toni-Ann RediResponse Specialist

10/10 – Uitstekend

Kimberly

Reisde met huisdieren
Positief: Staat van de accommodatie en faciliteiten
Grounds outside were very trashy. Room was good.
1 nacht verbleven in mei 2023
Reactie van Red roof inn op 28 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Amber

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Red roof inn op 28 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

yongyu

1 nacht verbleven in mei 2023
Reactie van Red roof inn op 22 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Christopher

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was surprisingly clean, newly renovated on the inside, easy check-in, $1 drinks in the vending machine... a lot of things I liked for a great price. Next to a convenience store and strategically located right off the interstate. I would stay here again, no question.
1 nacht verbleven in mei 2023
Reactie van Red Roof Inn op 11 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Allen

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good place to stay
The staff were amazingly friendly and helpful. Rooms need an upgrade, which I believe may be in progress. Beds were comfy, however at different times we had very little hit water for showers.
2 nachten verbleven in mei 2023
Reactie van Red Roof Inn op 9 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

6/10 – Redelijk

Jeremy

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Run down
The property was dated and in need of complete remodel. Room smelled musty and like stale smoke. Toilet struggled to flush anything.
1 nacht verbleven in april 2023
Reactie van Red roof inn op 27 apr 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Michael, Fishers

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One of the worst hotels that I have ever stayed at. Because of other sporting events, every other hotel was booked and I was left with this one…..I should have stayed in my car.
2 nachten verbleven in april 2023
Reactie van Red roof inn op 19 apr 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. the room you were checked in was newly renovated room and we do apologies that you were not happy with newly renovated room. Sincerely, Red Roof Inn

8/10 – Goed

David

1 nacht verbleven in april 2023
Reactie van Red roof inn op 9 mei 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

penny

Reisde met partner
Positief: Netheid, personeel en service
Ease of getting to places to eat and shop and the highway.
1 nacht verbleven in april 2023
Reactie van Red roof inn op 13 apr 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Wesley

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets and pillow cases nasty. They never clean
1 nacht verbleven in maart 2023
Reactie van Red roof inn op 31 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Douglas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place clean very nice new rooms
1 nacht verbleven in maart 2023
Reactie van Red roof inn op 30 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

James

1 nacht verbleven in maart 2023
Reactie van Red roof inn op 22 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Donny

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean even though it is an older building. Seemed like they had recently remodeled the room.
2 nachten verbleven in maart 2023
Reactie van Red roof inn op 7 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roaches and spiders
There were roaches and spiders in the room and a 1” gap under the entry door that had to be blocked with a towel. Used soap was left in the shower from previous guests and the tub/shower had not been cleaned. The ice machine did not work but someone at the front desk did get us some from elsewhere.
7 nachten verbleven in februari 2023
Reactie van Xao RediResponse Specialist op 4 mrt 2023
Hello Valued Guest,Thank you for sharing your sentiments on our Red Roof Inn Cullman. It was saddening to know that the insects reported, along with the soap situation and the faulty ice machine listed in your review resulted in your 6/10 score. Please know that we work with a National Pest Control company who regularly treats the property for pests as is standard in the industry. As such, I have shared your sentiments with the property in an effort to address these concerns. I appreciate that you took the time to share your feedback with us as we strive towards improving our guest experience. Thank you once more for letting us know our areas of opportunity. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. With gratitude, XaoRediResponse Specialist

8/10 – Goed

Anita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice new modern updates, comfortable!
Newly refurbished and very nice! Better than the typical Red Roof Inns, which seem to be making a nice come back! Clean, comfortable, nice modern updates! Just needs to bring breakfast back!
1 nacht verbleven in maart 2023
Reactie van Xao RediResponse Specialist op 3 mrt 2023
I appreciate your 8/10 scoring, Anita. The team at the Red Roof Inn Cullman were elated to know that you liked our nice and refurbished rooms. We strive towards perfecting our guest experiences, so your comments regarding the breakfast will also be taken into consideration.Once again, we would like to thank you for sharing with us. It would be our pleasure to host you again in the future.Regards,XaoRediResponse Specialist

10/10 – Uitstekend

Mary K

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. No ffrills just a clean place for a quick overnight.
1 nacht verbleven in februari 2023
Reactie van Red roof inn op 1 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

alan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean well maintained. Staff was very courteous and helpful
1 nacht verbleven in februari 2023
Reactie van Red roof inn op 27 feb 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

2/10 – Ontzettend slecht

Bryan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worse place ever most scary place that we stayed in door had very wide gaps in the jam no privacy in room doors appears drug busts just took place with bullet holes dents from police braking door down. Will never stay in a red roof hotel again.
1 nacht verbleven in oktober 2022
Reactie van Red roof inn op 14 feb 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Matthew

1 nacht verbleven in februari 2023
Reactie van Red roof inn op 7 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

sharon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here two nights for out of town work. Motel is very quite, older but room and beds where clean. It was concerning at first it looks like they only use the back side of the motel.
Reactie van Red roof inn op 13 jan 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Red Roof Inn op 11 jan 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

8/10 – Goed

Chelsea

1 nacht verbleven in december 2022
Reactie van Red roof inn op 7 mrt 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

4/10 – Matig

Lindsey

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
There was a leak in the bathroom, possibly the toilet.
1 nacht verbleven in december 2022
Reactie van Red Roof Inn op 31 dec 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel staff clean rooms
3 nachten verbleven in december 2022
Reactie van Red roof inn op 24 dec 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn