Een bureau, verduisterende gordijnen, een strijkplank/strijkijzer

Beoordelingen van Comfort Inn & Suites Frisco - Plano

2.5 out of 5
Comfort Inn & Suites Frisco - Plano
4220 Preston Road, Frisco, TX

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 431 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 350 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 127 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 50 van 1001 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Randy

Positief: Netheid, staat van de accommodatie en faciliteiten
It is very quiet and location is fantastic because different places to shop and eat at!!!
4 nachten verbleven in mei 2024

6/10 – Redelijk

Keith

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in mei 2024

6/10 – Redelijk

Vic

Way to much noise
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kellie

Reisde met familie
Positief: Voorzieningen
everything was great! I will certainly remember this location for future use.
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Dear Guest,I'm thrilled to hear that you enjoyed your experience! Your satisfaction is our top priority, and it's wonderful to know that you'll keep us in mind for future visits. We can't wait to welcome you back again soon!

8/10 – Goed

Edgar

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van GM op 11 mei 2024
Dear Guest,Thank you for choosing to stay withus and for your valuable feedback! Looking forward to welcoming you back soon!

2/10 – Ontzettend slecht

Ramo

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very dirty and lots of noice coming from another room
1 nacht verbleven in april 2024
Reactie van GM op 5 mei 2024
Dear Guest,I am truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues and caused by noise from another room. Your feedback is invaluable in helping us improve and address promptly.

10/10 – Uitstekend

Tyisha

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean. The staff was friendly and the restaurants surrounding were amazing. Overall had a really great experience and the breakfast was good.
1 nacht verbleven in april 2024
Reactie van GM op 23 apr 2024
Dear Guest,Thank you so much for your feedback! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Your spport means the word to our team, and we're always here to assist you in any way we can. Hope to see you soon.

8/10 – Goed

DOUGLAS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
4 nachten verbleven in april 2024
Reactie van GM op 17 apr 2024
Dear Valued Guest,Thank you for the thumbs-up feedback! We're glad to know you had a positive experience.

8/10 – Goed

Christine

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Very comfy beds! Doing lots of remodeling that looks great
3 nachten verbleven in april 2024
Reactie van GM op 11 apr 2024
Dear Guest, We're delighted to hear that you found our beds very comfy and are pleased with the remodeling progress! Your comfort is our priority, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back soon for another great experience.

10/10 – Uitstekend

Shenika

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van GM op 1 apr 2024
Dear Guest,Thank you for the perfect 5/5 rating! We're delighted you enjoyed your stay with us. Your feedback means a lot. We hope to see you again soon!

10/10 – Uitstekend

Mariel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant and clean
1 nacht verbleven in maart 2024
Reactie van GM op 23 mrt 2024
Dear Guest,Thank you very much for your excellent feedback! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

6/10 – Redelijk

Wendy

Positief: Netheid, personeel en service
The amenities shared on the site were not correct. There is an outside pool and no inside pool nor was there a hot tub. The breakfast was pretty decent for a hotel but the walls were kinda thin and you could hear the neighbors, especially the kids running back and forth down the hall. Both downstairs bathrooms were out of order. But the room itself was pretty clean and nice.
1 nacht verbleven in maart 2024
Reactie van GM op 18 mrt 2024
Dear Guest,Thank you for sharing your experience with us. It seems there might be some confusion as our property indeed features an outdoor seasonal pool, not an indoor one, and we don't have a hot tub. It's possible you might be referring to another Comfort Suites location in town.We're glad to hear that you found the breakfast to be decent and that you enjoyed the cleanliness and comfort of your room.We're sorry for any disturbances caused by noise from neighboring guests and the inconvenience of the out-of-order downstairs bathrooms. We'll address these concerns internally to ensure a more comfortable experience for all our guests in the future.Your feedback is invaluable to us, and we're committed to using it to improve our services.

10/10 – Uitstekend

Jesse

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van GM op 18 mrt 2024
Dear Guest,We're delighted to learn that your overall experience was positive. Thank you for taking the time to share your feedback and for your generous rating and support. It means a lot to us.We look forward to welcoming you back for another great stay in the future!

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is a disaster!!!
4 nachten verbleven in maart 2024
Reactie van GM op 12 mrt 2024
Dear Guest,We regret to learn that your experience did not meet your expectations. Please note that our property is entirely smoke-free, and we take this policy seriously to ensure a comfortable environment for all our guests. If there are any concerns or specific incidents you encountered related to this, we would appreciate the opportunity to address them directly. Your feedback helps us uphold our standards and improve our services.

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 stars
1 nacht verbleven in februari 2024
Reactie van GM op 14 feb 2024
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your experience with us was a remarkable one. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.Once again, thank you for choosing Comfort Inn & Suites Frisco, and we look forward to welcoming you back soon for another fantastic experience.

8/10 – Goed

Carolina

2 nachten verbleven in februari 2024
Reactie van GM op 23 mrt 2024
Dear Guest,Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please feel free to let us know. We appreciate your support!

10/10 – Uitstekend

Rick

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Checked in about 8:30. Walked next door for dinner after that. Delicious restaurants in walking distance and even more a short drive away. Everything in my room looked clean, I give the updates 4 out of 5 stars because it looked like they updated the room somehow but didn’t fix where the old fixtures came off. Other than that, I slept great, breakfast was great! I will stay here again.
1 nacht verbleven in februari 2024
Reactie van GM op 11 feb 2024
Dear Rick,Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent visit.It's wonderful to know that you found our location convenient and enjoyed the delicious dining options nearby. We appreciate your feedback regarding the updates in your room, and we'll make sure to address the issue you mentioned to ensure a more seamless experience for our guests in the future.We're delighted that you had a restful night's sleep and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we're grateful for your kind words.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to the area.

2/10 – Ontzettend slecht

Tara

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van GM op 11 feb 2024
Dear Tara,Thank you for providing your feedback regarding your recent stay with us. We apologize for any shortcomings you may have encountered during your stay

10/10 – Uitstekend

David

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van GM op 3 feb 2024
Dear David,Thank you for the perfect 10/10 feedback! We're thrilled you enjoyed your stay. Your feedback inspire us. We hope to welcome you back soon!

10/10 – Uitstekend

Michael

1 nacht verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear Michael,Thank you for your positive feedback! We're thrilled to hear you had a great experience. We appreciate your support, and it was a pleasure serving you!

10/10 – Uitstekend

Srilaxmi

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear srilaxmi,Thank you for your positive feedback! We're glad you had a great experience.

8/10 – Goed

paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear Paul,Dear Paul,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

10/10 – Uitstekend

Charee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at this property a couple of years ago and liked the proximity to eating establishments and that it was an easy drive to Toyota Stadium,
3 nachten verbleven in januari 2024
Reactie van GM op 15 jan 2024
Dear Charee,Thank you for sharing your feedback about your stay with us a couple of years ago. We're thrilled to hear that you enjoyed the proximity to eating establishments and the convenient drive to Toyota Stadium. Your positive comments about our location are greatly appreciated.If you ever plan to visit again, we look forward to welcoming you back for another great stay.

10/10 – Uitstekend

Sarai

3 nachten verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear Sarai, Thank you for your positive feedback! We're glad you had a great experience.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van GM op 15 jan 2024
Dear Christopher,Thank you so much for your fantastic 10/10 rating! We're thrilled to hear that you had an exceptional experience with us. Our team strives to provide the best service, and it's wonderful to know we met your expectations.

8/10 – Goed

Timothy

2 nachten verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear Timothy,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

8/10 – Goed

enrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van GM op 15 jan 2024
Dear Enrique,Thank you for sharing your feedback with us. We appreciate your honest review and the 4/5 rating. Understanding our guests' experiences helps us continually improve our services.

10/10 – Uitstekend

Cory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Cory,Thank you very much for staying with us at Comfort Inn and Suites Frisco and taking the time to give us a 10/10.We hope to see you soon.

8/10 – Goed

Vijay

4 nachten verbleven in december 2023
Reactie van GM op 31 jan 2024
Dear Vijay,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

8/10 – Goed

Donna

Under construction
1 nacht verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Donna,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

8/10 – Goed

Claudia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Claudia,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

8/10 – Goed

Jeremiah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 26 dec 2023
Dear Jeremiah,Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 – Matig

Kyla

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The housekeepers don’t clean the room during a 3 night stay.
3 nachten verbleven in december 2023
Reactie van GM op 26 dec 2023
Dear Kyla,Thank you for your review and please accept my apologies regarding the cleaning service.

10/10 – Uitstekend

Julee

2 nachten verbleven in december 2023
Reactie van GM op 26 dec 2023
Dear Julie,Thank you for choosing the Comfort Inn and Suites Frisco and sharing your wonderful experience.

8/10 – Goed

Donny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 26 dec 2023
Dear Donny,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 – Goed

Donna

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023
Reactie van GM op 26 dec 2023
Dear Donna,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

10/10 – Uitstekend

Daniel

4 nachten verbleven in december 2023
Reactie van GM op 13 dec 2023
Dear Daniel,Thank you for your feedback and for choosing Comfort Inn and & Suites, Frisco for your travel! We are pleased to see you enjoyed your stay. We look forward to the opportunity to welcome you back again soon!

10/10 – Uitstekend

Trukita

3 nachten verbleven in december 2023
Reactie van GM op 13 dec 2023
Dear Trukita,Thank you very much for taking the time to give us your feedback! . I am so happy to learn that you had a great time and experience with our hotel. We look forward to having you back into our property in the near future!

10/10 – Uitstekend

Charmonque Mazyck Porchaya

2 nachten verbleven in december 2023
Reactie van GM op 1 jan 2024
Dear Charmonque,Thank you very much for staying with us at Comfort Inn and Suites Frisco and taking the time to give us a 5/5.We hope to see you soon.

6/10 – Redelijk

Robert

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Just OK
The hotel is under renovation and very dingy looking from the outside. The room was newly renovated but could have been better. There was a loud noise coming from refrigerator in the middle of the night at various times.
6 nachten verbleven in december 2023
Reactie van GM op 10 dec 2023
Hello Robert,Thank you for your feedback! We are not renovating the property. We are continuously upkeeping the property, but it should not interfere with guests while staying. Some of our rooms had been remodeling, and that is still in process.

10/10 – Uitstekend

Corina

Reactie van GM op 11 feb 2024
Dear Corina,Thank you for taking the time to share your positive feedback with us. We greatly appreciate it. We look forward to welcoming you back soon.

8/10 – Goed

Ken

Positief: Netheid, personeel en service en comfort kamer
Good and charming staff.
5 nachten verbleven in november 2023
Reactie van GM op 9 dec 2023
Dear Ken,Thank you for sharing your feedback about your recent stay.We appreciate your valuable input regarding our staff and are happy to hear everything was good.

8/10 – Goed

Kennyatta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 9 dec 2023
Dear Kennyatta,Thank you for taking the time to share your feedback about your recent stay at our hotel. We take guest feedback seriously, and we are committed to improving our services based on your input.

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 9 dec 2023
Dear Sabrina,Thank you so much for your exceptional rating of 10/10! Your positive feedback means the world to us, and it serves as a tremendous source of motivation for our team to continue providing top-notch service.Happy Holidays ! Wishing you and your fmaily love, peace, and joy!

8/10 – Goed

Casey

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was OK.
1 nacht verbleven in december 2023
Reactie van GM op 9 dec 2023
Dear Casey,Thank you so much for your feedback and choosing Comfort Inn & Suites Frisco for your stay.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 – Matig

Donna

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Booked thru Expedia no mention of construction going on. Could hear man in adjoining room talking.
2 nachten verbleven in november 2023
Reactie van GM op 9 dec 2023
Dear Donna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are not under construction; we are fixing some rooms and a public area. We are working without disturbing our guests.

4/10 – Matig

Sherry

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Average cleanness, i would not stay there again. I had to plumb the toilet and they had to come snake it out. I booked the room based on the reviews very clean 8.2 is not true. Very disappointed based on the reviews.
3 nachten verbleven in november 2023
Reactie van GM op 9 dec 2023
Dear Sherry,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly value your input, and we are genuinely sorry to hear about the issues you experienced during your visit.

8/10 – Goed

Radhika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van GM op 30 nov 2023
Dear Radhika,Thank you for your positive feedback! Your satisfaction is our priority, and we look forward to serving you again.

10/10 – Uitstekend

Patricia

1 nacht verbleven in november 2023
Reactie van GM op 26 dec 2023
Dear Patricia,Thank you very much for your review and I am very pleased that you chose to stay at the Comfort Inn and Suites Frisco.

10/10 – Uitstekend

Yenys

Reisde met familie en kleine kinderen
It’s a quiet, clean and safe place.
2 nachten verbleven in november 2023
Reactie van GM op 30 nov 2023
Dear Yenys,Thank you for your positive feedback! Your kind words mean a lot to us.We appreciate your support and hope to serve you again soon.