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Beoordelingen van Hyatt Regency DFW International Airport

4 out of 5
Hyatt Regency DFW International Airport
2334 North International Parkway, Dallas, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1751 van 2900 beoordelingen" "
Gastenscore: 8 - Goed. 690 van 2900 beoordelingen" "
Gastenscore: 6 - Redelijk. 224 van 2900 beoordelingen" "
Gastenscore: 4 - Matig. 112 van 2900 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 123 van 2900 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jose Bernardo

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel in near to the Airport, easy transportation, excelente condiciones.
1 nacht verbleven in mei 2024

8/10 – Goed

John, Andover

1 nacht verbleven in april 2024

6/10 – Redelijk

Rhoda

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
very clean and helpful. A nice break from the airport for a few hours for a comfortable and relaxing rest. Had a shuttle pick us up quickly from the terminal, and provided some complimentary toiletry items since we didn’t have our checked bags
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Zaneta

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Michele

Positief: Netheid, staat van de accommodatie en faciliteiten
Plutot que d’attendre 9h a l’aeroport entre deux correspondances surtout si la premiere est un long courrier , prendre une chambre sur plsce est plus confortable
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Melissa

1 nacht verbleven in april 2024

8/10 – Goed

John, Gibsons

Did not like that I had to pay $3.50 for a bottle of water in the hotel room , after paying $539 for one night of accommodation. John Sverre
1 nacht verbleven in april 2024

10/10 – Uitstekend

Martha E., Las Vegas

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel
1 nacht verbleven in april 2024
Reactie van Julie op 1 mei 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.

10/10 – Uitstekend

Cassandra

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place was very nice and had the most wonderful King size bed!
1 nacht verbleven in april 2024
Reactie van Julie op 30 apr 2024
Thank you for your review. We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.

8/10 – Goed

Cerynaty

Reisde met een groep
Stay here was great. Very clean. They are by the airport so it is hard to find but GPS should take you straight to.
1 nacht verbleven in april 2024
Reactie van Julie op 30 apr 2024
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!

8/10 – Goed

Peter

Reisde met familie
Very close proximity to airport and great breakfast buffet offering
2 nachten verbleven in april 2024
Reactie van Julie op 22 apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to the airport
1 nacht verbleven in april 2024
Reactie van Julie op 17 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

karen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Every staff person was kind , generous and extremely helpful. At checkin I was worried about the line behind me as I had several questions. The attendant said “you are my most important customer.” So reassuring and calm.
1 nacht verbleven in april 2024
Reactie van Julie op 17 apr 2024
Thanks so much for recognizing our associates’ commitment to service and hospitality. We're glad you enjoyed your visit and do hope you will return in the near future!

10/10 – Uitstekend

Cady

1 nacht verbleven in april 2024

4/10 – Matig

Ahmed

1 nacht verbleven in april 2024

10/10 – Uitstekend

Meghan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Customer service very helpful. So close to airport for early flight!
1 nacht verbleven in april 2024
Reactie van Julie op 16 apr 2024
Thanks so much for recognizing our associates’ commitment to service and hospitality. We're glad you enjoyed your visit and do hope you will return in the near future!

10/10 – Uitstekend

Jeffrey

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Julie op 16 apr 2024
Thank you for your review. We're delighted to hear you enjoyed your stay with us and look forward to having you as our guest again in the near future!

10/10 – Uitstekend

tina

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Julie op 16 apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your brief visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The wait staff in the main dining room were amazing!
1 nacht verbleven in april 2024
Reactie van Julie op 15 apr 2024
Thank you for the nice remarks. We are happy to hear you enjoyed your stay and are pleased to pass along your compliments to our restaurant team. Safe travels and we hope to be your host again soon.

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean, quiet, and conveniently located near the airport. We stayed for the solar eclipse and the staff was very friendly and accommodating.
2 nachten verbleven in april 2024
Reactie van Julie op 15 apr 2024
Thank you for your review. We're delighted to hear you enjoyed your stay for the Solar Eclipse. It was an exciting event! When your travels bring you back to the Dallas / Fort Worth, we look forward to the opportunity to serve you again.

8/10 – Goed

Kristin, Arlington Heights

1 nacht verbleven in maart 2024
Reactie van Julie op 30 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

Ken

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Julie op 15 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
It's at the airport and you don't need to give up super early to arrive at the airport.
1 nacht verbleven in april 2024
Reactie van Julie op 16 apr 2024
Thank you for your review. We're pleased to hear you found our hotel to be convenient to the airport. We hope you enjoyed your stay and look forward to having you as our guest again when your travels bring you through DFW Airport.

10/10 – Uitstekend

Derek

1 nacht verbleven in april 2024
Reactie van Julie op 30 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

2/10 – Ontzettend slecht

Sean

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Incompetent in room dining. Used four different iOS devices, and couldn’t get the QR code to load up the menu. Called down to have the menu Xeroxed, and delivered 20 minutes later. Called down to place an order, and was forwarded to the concierge as in room dining would not pick up. A young man answered, who sounded very confident, and took our order. An hour later, we found out that the order was never submitted! That’s a no bueno. BIG TIME. We will be staying with the Marriott next time, to compare services.
1 nacht verbleven in april 2024
Reactie van Julie op 15 apr 2024
Thank you for your review. Please accept our sincere apologies for the inconvenience and frustration you encountered with in room dining. This falls short of the high standards we strive to provide our guests. Rest assured, we take your feedback seriously, and we will address these issues with our team to ensure that proper training and procedures are in place to prevent similar incidents in the future. We value your patronage and hope for the opportunity to regain your trust on a future visit.

2/10 – Ontzettend slecht

Pepe Chuy

1 nacht verbleven in maart 2024
Reactie van Julie op 30 apr 2024
Thank you for your review. We're very sorry to learn that we did not live up to your expectations. We hope you will give us an opportunity to regain your confidence when your travels bring you back to the Dallas / Fort Worth area.

8/10 – Goed

Ryan

Positief: Netheid, staat van de accommodatie en faciliteiten
Beyond the propertys control, but airplane noise sucks. Cpuldnt sleep well. Could insulate the outside noise better if that is possible
1 nacht verbleven in april 2024
Reactie van Julie op 15 apr 2024
Thank you for taking the time to share your experience with us. We understand that noise from airplane traffic can be disruptive to sleep, and we apologize for any inconvenience this caused during your stay. We strive to provide a comfortable environment for our guests and your feedback is valuable to us. We hope to have the opportunity to provide you with a more peaceful stay on your next visit.

10/10 – Uitstekend

James

1 nacht verbleven in april 2024
Reactie van Julie op 30 apr 2024
Thank you very much for your review and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

8/10 – Goed

Suguru

Reisde met een groep, Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
このホテルは空港ホテルですが、シャトルバスを電話で呼ばないと来ない仕組みです。徒歩圏だとよかったのですが、空港内のホテルですが移動に不便です。
1 nacht verbleven in april 2024
Reactie van Julie op 8 apr 2024
Thank you for your review. We appreciate your feedback and hope to have the opportunity to serve you again when your travels bring you back to the Dallas / Fort Worth area.

10/10 – Uitstekend

Michael, Casper

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Julie op 8 apr 2024
Thank you very much for your review and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

8/10 – Goed

Mark

1 nacht verbleven in april 2024
Reactie van Julie op 30 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

8/10 – Goed

John

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Julie op 8 apr 2024
Thank you very much for sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

Ayi, Montgomery

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

8/10 – Goed

Charlotte

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was beautiful except the shower was extremely cold or unbearably hot-I tried for several minutes but there was No happy medium. We were on a 10 hour layover, it was late, so I chose cold shower. I called the desk afterwards and they were very understanding. I get another stay in the future. Still had to give them 4 out of 5 stars.
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you very much for your review. We are delighted to hear that you found everything else about your stay to be beautiful and that our staff at the front desk were able to assist you promptly and with understanding regarding the issue with your shower.Please accept our sincere apologies for any inconvenience you experienced with the temperature control in your shower. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we regret that we fell short. We are grateful for your understanding and look forward to the opportunity to welcome you back for another stay. Should you choose to stay with us again, please do not hesitate to reach out to our team should you require any assistance during your stay.

6/10 – Redelijk

Jessica, New Orleans

1 nacht verbleven in april 2024
Reactie van Julie op 23 apr 2024
Thank you very much for taking time to share your experience. We appreciate your feedback and look forward to serving you again when your travels bring you back to the Dallas / Fort Worth area.

8/10 – Goed

Leonard

Positief: Netheid, staat van de accommodatie en faciliteiten
Good for a layover with a late arrival and early departure. Google maps did not show us the right way to walk from the airport, so if you plan to walk there, please ask airport staff or find the right path before you arrive if arriving very late at night.
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you for your review. Your feedback is truly appreciated. We advise our guests to utilize our shuttle service as the walk from Terminal C is through two parking structures and several sets of stairs. It can be difficult to maneuver with luggage. Thank you for staying with us!

10/10 – Uitstekend

Holland, Las Vegas

Positief: Netheid, staat van de accommodatie en faciliteiten
Huge king room!
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a good decision for an overnight airport stay. Good communication, shuttle pick up and drop off. Clean room, great restaurant, friendly service.
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

Mugambi

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
An excellent experience
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.

8/10 – Goed

Jeremy, WASHINGTON

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful.
1 nacht verbleven in maart 2024

8/10 – Goed

Linnet

Zakenreiziger
It’s a bit underwhelming for a 4 star hotel. Hallway walls are dirty, lobby is uninviting, bathroom had a lot of mildew. I appreciate the 24 hour concierge however.
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you for taking time to share your feedback. We sincere apologizes for any inconvenience caused to your recent stay. Providing a clean and inviting environment for our guests is important to us and we are disappointed you were dissatisfied. Our housekeeping team is working diligently to ensure that our standards of cleanliness are consistently met throughout the hotel, including the hallways and lobby area. Additionally, we are taking steps to address any instances of mildew in the bathrooms to ensure a more comfortable experience for all our guests.Once again, we apologize for any disappointment caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.

8/10 – Goed

Noriyuki, New York

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
ターミナルCから歩けるホテル。アメリカのビジネス向けホテルにあるアメニティは全部あるし、館内のレストランや、軽食にビールなどを扱う売店も遅めまでやっており、機能的なホテル。パイロットの利用も多く見かけるが、よくわかる。ただ、ホテルの近隣には駐車場しかない。また、空港まわりの有料道路からしか入れない場所なので、車での出入りはウーバー等を含めて割高になる。
1 nacht verbleven in maart 2024
Reactie van Julie op 2 apr 2024
Thank you very much for taking time to share your experience. We appreciate your feedback and look forward to serving you again when your travels bring you back to the Dallas / Fort Worth area.

8/10 – Goed

Manuel

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you for your review. We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.

10/10 – Uitstekend

Sada Sat Simran

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Julie op 8 apr 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.

10/10 – Uitstekend

Gareth

1 nacht verbleven in maart 2024
Reactie van Julie op 22 apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.

10/10 – Uitstekend

Wendy

1 nacht verbleven in maart 2024
Reactie van Julie op 22 apr 2024
Thank you for your review. We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.

10/10 – Uitstekend

Cheryl, Fort Wayne

1 nacht verbleven in maart 2024
Reactie van Julie op 22 apr 2024
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!

10/10 – Uitstekend

Katie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was extremely comfortable, the staff was very hospitable, and the shuttle from airport to hotel was convenient and thoughtful. Would definitely stay again!
1 nacht verbleven in maart 2024
Reactie van Julie op 2 apr 2024
Many thanks for your generous compliments of your recent stay. We are thrilled you enjoyed your stay and look forward to welcoming you back!

10/10 – Uitstekend

Jeff

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A brief stay during our layover but well worth having a safe place for a meal and some rest with a convenient shuttle to get us to and from the airport.
1 nacht verbleven in maart 2024
Reactie van Julie op 2 apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your brief visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.