Seasonal outdoor pool

Reviews of La Quinta Inn & Suites by Wyndham Dallas - Wylie

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and personal are great
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Anthony,Thank you for your kind words! We're delighted to hear that you found our cleanliness and service to be excellent. Providing a great experience for our guests is our top priority. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to fix a couple of things in the room, such as the bathroom lights in the mirror not working, and the room needing more illumination. Besides that, everything else was good.
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Jose,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

6/10 Okay

April

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk attendant wasn’t nice to me. She was dismissive and didn’t acknowledge me in timely manners during my few interactions at the front desk lobby area.
Stayed 1 night in May 2024
Response from Sophia CSR on 7 May 2024
Hi April,I am truly sorry to hear about your experience with our front desk staff. Providing friendly and attentive service is important to us, and we regret falling short of your expectations. Your feedback is valuable, and we'll address this matter to ensure improved interactions for our guests in the future.

8/10 Good

Yahya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, would like to see dining options in the hotel especially considering that there are no restaurants around. One lamp in the room wasn’t working. Otherwise everything was pretty clean and smelled good.
Stayed 1 night in May 2024
Response from Sophia CSR on 3 May 2024
Hi Yahya,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Sophia CSR on 1 May 2024
Hi Jim,We appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No comment
Stayed 1 night in Apr 2024
Response from Sophia CSR on 27 Apr 2024
Hi William,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 27 Apr 2024
Dear Guest,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

8/10 Good

jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Hi Jeri,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Neil

Stayed 1 night in Apr 2024
Response from Sophia CSR on 13 May 2024
Hi Neil,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

Flor

Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Flor,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
After telling front desk the power plugs and lights and tv were not working upon arrival no working tv. Only light switches in wall work by door worked but nothing else.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 16 Apr 2024
Hi James,We are deeply sorry to hear about the issues you encountered upon arrival. Providing a seamless and comfortable experience is our utmost priority, and we apologize for falling short of your expectations. Your feedback is invaluable, and we'll address these concerns promptly with our maintenance team to ensure such issues are resolved efficiently in the future.

10/10 Excellent

Stefan

Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Stefan,Your recognition of our efforts fills us with gratitude and motivates us to continually strive for excellence. We're thrilled that your experience with us met your expectations, and we eagerly anticipate the pleasure of hosting you once more in the near future.

8/10 Good

Ukamaka

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing except the terrible breakfast. The same stuff every morning and tastless
Stayed 6 nights in Mar 2024
Response from Sophia CSR on 8 Apr 2024
Dear Guest,I am glad to hear you enjoyed most aspects of your stay, but we're sorry to hear that the breakfast didn't meet your expectations. Your feedback is important to us, and we'll work on enhancing our breakfast offerings to ensure a more satisfying experience for our guests. Thank you for bringing this to our attention.

4/10 Poor

william ryan, Oxford

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed in 418 the shower leaked drain leaked into the bathroom. Very loud occupants in the rooms all down my hall way will not be staying there again
Stayed 4 nights in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Hi William,We are sincerely sorry for the issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We'll address the maintenance issues immediately to ensure they're resolved for future guests. Additionally, we'll take measures to address noise disturbances to enhance the overall experience.

8/10 Good

Cecilia, Peoria

Liked: Cleanliness, staff & service, amenities
Decent room, some visible signs of wear that need attention; headboard worn/peeling, stain or substance on nightstand that looked like superglue, carpet needed cleaned, side chair had a hole in the cushion-large enuf to see the filling, no toilet paper holder (which was strange), walls between rooms kind of thin, could very clearly hear the occupant in the next room cough, clearing throat, talking, and tv; not bad tho, would probably stay there again.
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Hi Cecilia,I appreciate your detailed feedback and apologize for any inconvenience caused by the room's condition. Your comments will be addressed promptly to ensure a more comfortable experience for our guests. Thank you for your understanding, and we look forward to the opportunity to welcome you back for an improved stay in the future.

8/10 Good

Tonja

Travelled with pets
Liked: Amenities
Staff great clean and nice
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 4 Apr 2024
Hi Tonja,That's fantastic to hear! We take great pride in providing friendly service and maintaining cleanliness to ensure a comfortable stay for all our guests. Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable experience!

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sophia CSR on 4 Apr 2024
Hi Marcos,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Very nice.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Hi Kristi,I am delighted to hear that you enjoyed your room and had a very nice experience with us. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, upscale finishes, very comfy beds, perfect pillow density. Quiet hallway and elevator operation. Calm, friendly, skilled front desk staff.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Hi William,Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your extraordinary experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!

2/10 Terrible

Melinda

Liked: Cleanliness
Disliked: Staff & service
Sorry, but I was disappointed in the room. We were told “all our rooms are non-smoking “ yet I couldn’t breathe most of the night. I had to sleep with my head under the covers. I was too tired to move into another room and my husband felt sickly. Our son went to get him by check out time and said that he could tell that the room smelled of smoke.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Melinda,We're truly sorry to hear about your disappointing experience. We apologize for not meeting your expectations and for any inconvenience caused. Your feedback is important, and we'll take your comments seriously to make necessary improvements.

10/10 Excellent

Lizeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Discover the perfect blend of style.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Hi Lizeth,It's fantastic to hear that you enjoyed our great location! At our hotel, we strive to offer the perfect blend of style and convenience. Thank you for your kind words, and we look forward to hosting you again in the future.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was so helpful! A service
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi Valerie,Your kind words about our front desk clerk's helpfulness are truly appreciated. Providing exceptional service is our top priority, and we're thrilled to hear that you had a positive experience. We look forward to welcoming you back soon for another wonderful stay!

2/10 Terrible

Doris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi Doris,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 Excellent

JARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us. Clean and quiet room.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 12 Mar 2024
Hi Jari,We are delighted to hear that our hotel's location was perfect for your needs and that you found your room clean and quiet. Your satisfaction is our top priority, and we're glad that you had a positive experience during your stay. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

LUZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very well kept.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Dear Guest,Maintaining high standards of cleanliness is a top priority for us, and we're pleased that our efforts have contributed to your positive experience. Thank you for your kind words, and we look forward to providing you with the same level of excellence on your next visit.

10/10 Excellent

Cindy L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 3 day stay.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 29 Feb 2024
Hi Cindy L,Thank you for choosing us! We're thrilled to hear you had a great experience. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Hi Desmond,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2024
Response from Sophia CSR on 24 Feb 2024
Hi Terri,Thank you for your positive feedback! We're delighted you had a great experience. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We typically stay at LaQuinta because it's so close to our family when we visit. Thank you for such a comfortable, safe environment for us.
Stayed 6 nights in Feb 2024
Response from Sophia CSR on 22 Feb 2024
Hi Patricia,Providing a welcoming environment for our guests is always our top priority, and we're glad we could contribute to your positive experience. We appreciate your loyalty and look forward to welcoming you back on your next visit to see your family.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Hi Jennifer,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Hi Joshua,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

Frank

Stayed 2 nights in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Hi Frank,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 Excellent

Del

Stayed 3 nights in Jan 2024
Response from Sophia CSR on 4 Feb 2024
Hi Del,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Sophia CSR on 2 Feb 2024
Hi William,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only thing was parking especially at night when returning to the hotel.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Susie,We're glad to hear you enjoyed your stay! Thank you for your feedback regarding parking; we'll look into ways to improve the experience for our guests. We appreciate your input and hope to welcome you back for another enjoyable stay.

4/10 Poor

Debora

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty carpet and couch, ripped couch. Awful smell in hall and elevator. Poor customer service.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Debora,Maintaining a clean property is of utmost importance to us, and it's disheartening to learn that you had some reservations about our efforts in this regard. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable, as we always strive to ensure our guests have a positive experience. The insights you've shared will be used to guide our housekeeping team in making necessary improvements. We truly hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

8/10 Good

Ukamaka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very neat property
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 30 Jan 2024
Hi Ukamaka,It's great to hear that you found our property clean to your satisfaction. Maintaining high standards of cleanliness is a top priority for us. We look forward to hosting you again soon.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 25 Jan 2024
Hi Linda,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff and guests were friendly and helpful
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Linda,We're thrilled to hear that you had a positive experience with both our staff and fellow guests. Creating a friendly and helpful environment is our priority. Thank you for choosing our hotel, and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Hi Jerry,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 19 Jan 2024
Hi Minh,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Good

Beverly

Travelled with family, Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The trim that seperates the carpet and tile is peeling up and coming off-tripping hazard
Stayed 1 night in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Hi Beverly,We regret the condition you encountered. This does not meet our standards, and we are taking immediate steps to address and rectify the situation. Thank you for bringing this to our attention.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vacation time
Nice place very clean
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 16 Jan 2024
Hi Tammy,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 16 Jan 2024
Hi Joaquin,Thank you wholeheartedly for leaving a wonderful rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I would not stay here again
The hotel was not in good condition Shower very weak Poor breakfast Televisions not working on exercise room No hot water at tea/coffee area Even front building sign not fully lit
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Hi Mark,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. We will speak with our team to ensure that similar incidents are prevented in the future. Our team hopes to have the opportunity to provide you with a better stay.

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Jennifer,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Hi Brad,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Julia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was pet friendly, had nice sized room and bathroom, and plenty of snacks to purchase. The walls seemed thin and could hear neighbors next door and above us. Continental breakfast was provided which was nice but not the best we’ve had. Overall a good stay.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Hi Julia,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nicole

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 9 Jan 2024
Hi Nicole,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Lisa

Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Hi Lisa,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.