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Beoordelingen van Studio 6 Dallas, TX - Garland - Northeast

2 out of 5
Studio 6 Dallas, TX - Garland - Northeast
9801 Adleta Court, Dallas, TX

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 5 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 30 beoordelingen" "

7,2/10

Netheid

5,4/10

Personeel en service

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Dedrie

1 nacht verbleven in november 2018
Reactie van Brand Experience Team op 7 jun 2022
Hi Dedrie, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 – Uitstekend

chuck

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
weekend in Dallas.
the area is not so good, too many vagrant looking people wandering around.not a great part of town. The desk help was very friendly and helpful. Was very clean . Bed was not the greatest, but acceptable i guess.
1 nacht verbleven in oktober 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Chuck, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 – Goed

Sheldon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My experience
Loved it.
1 nacht verbleven in oktober 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Sheldon, Thank you for the excellent rating! Lilith #Team6

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Specifically asked for an early check in and even messaged the hotel the night before asking about it as weil. My message never got a response. Called the morning of check in and was told just flat out no. Ive worked a hotel front desk and know 1st hand its not only not impossible but its relatively easily done. But they never even tried to accommodate my request. Not very good hospitality from the hospitality business.
1 nacht verbleven in oktober 2018
Reactie van Brand Experience Team op 2 dec 2020
We are disappointed to learn that we fell short of your expectations. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in oktober 2018

6/10 – Redelijk

Ginifir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
2 nachten verbleven in oktober 2018

10/10 – Uitstekend

Sherri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cotton Bowl Vacation
It was awesome!!
2 nachten verbleven in oktober 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Sherri, Thank you for the perfect rating! Lilith #Team6

4/10 – Matig

Shaun

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sec Guard loves bullying and beating up customers
The security guard did not like the look of my friend so he beat him up pretty bad. I felt unsafe and my friend who actually felt ok was the person who got hurt very bad. Was only told to gt off property and still waiting on refund.........
1 nacht verbleven in september 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Shaun, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please use the Contact Us feature on the Motel 6 website to connect with us. Lilith #Team6

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and clean hotel. They have a full size fridge in the room.
1 nacht verbleven in september 2018
Reactie van Brand Experience Team op 2 dec 2020
Thank you for positively rating your stay! Lilith #Team6

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Check in was a hassle...wanted me to leave and get $20 for cash deposit...told them to charge it to my card since I already was about to pay and they told me to come back with cash
1 nacht verbleven in augustus 2018
Reactie van Brand Experience Team op 2 dec 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 – Uitstekend

Obuke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for the price
My trip went well and my stay was splendid
4 nachten verbleven in juli 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Obuke, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 – Goed

Latonya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort
It was ok
2 nachten verbleven in juni 2018
Reactie van Brand Experience Team op 2 dec 2020
Hi Latonya, Thank you for positively rating your stay! Lilith #Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst day ever
The whole experience was bad when I first pulled up he was in trying to unlock the door then when I was telling him about my reservation yet a whole attitude throughout it we both cancel agreement that I wasn’t gonna stay there when recommend this place for nobody
1 nacht verbleven in juni 2018
Reactie van Brand Experience Team op 2 dec 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

8/10 – Goed

Bones, Baton Rouge

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Well Maintained / Desk Staff All Business
I was very pleased to find that the kitchen had adequate cookware, utensils, etc., and that it was all clean and in good condition. I stayed in more than a half dozen hotels with kitchenettes during my late-summer travels, and this kitchen was in the best shape of them all. Sure, the accommodations here are rather spare, and the location is no natural beauty, but that is to be expected for the price. The front desk staff (I presume to be owner or owner's family) was all business -- no warmth, no pleasantries. I was asked for a deposit ($20 cash, if I remember correctly) when checking in. On checkout, the desk person actually went to the room and inspected it before returning my deposit. To me, this is satisfactory behavior if the result is a well-maintained room and contents.
3 nachten verbleven in september 2017
Reactie van Brand Experience Team op 2 dec 2020
Hi Bones, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 – Ontzettend slecht

rosa, Garland Texas

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couldn't stay n still charged for the room!
I wasn't able to stay there due that the front desk person said it was under another name but I showed him my confirmation number. He got upset when I tried to ask him why n what sure I do. I didn't stay there n still was charged. Never again!!
1 nacht verbleven in maart 2018
Reactie van Brand Experience Team op 15 mrt 2018
Dear Rosa, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.

6/10 – Redelijk

Rowland, Dallas Tx

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Bad experience with the hotel manager when I came to pay for the rooms on 10/14/2017 @ about 4 pm.He spoke to me as I am a no body with no respect.
1 nacht verbleven in oktober 2017
Reactie van Brand Experience Team op 2 dec 2020
Hi Rowland, We are disappointed to learn that we fell short of your expectations. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 – Goed

Familoyo, Lagos. Nigeria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was not booked into the hotel. They were fully booked. Kindly, refund me. Warm regards.
1 nacht verbleven in september 2017

2/10 – Ontzettend slecht

jessica

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
overbooked
arrived and hotel was over booked, and the hotels.com representative could not successfully find and alternative hotel to book, and i ended up paying out of pocket again even though i had already prepaid my room on hotels.com
2 nachten verbleven in september 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome at studio 6!!!
The studio 6 was great very quite and clean great laundry room ready to go back again real soon. Lots of stores and places to eat within 5-10 mins some even walking distance.
2 nachten verbleven in juli 2017
Reactie van Brand Experience Team op 2 dec 2020
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

4/10 – Matig

ER

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
It was cute but the service could've been better.
The guy at the front desk was rude and kept cutting me off whenever i spoke. My room was very clean but the bed was uncomfortable. I could barely sleep.
1 nacht verbleven in juni 2017
Reactie van Brand Experience Team op 2 dec 2020
Hi Er, On behalf of Studio 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Zeke, Texas

Positief: Netheid
Negatief: Personeel en service, comfort kamer
You Get What You Pay For
The good: The price and convenient location. Also, the hotel is pet friendly. The bad: We reserved a smoking room with a king-sized bed. When we checked in, the manager informed us that Expedia had made a mistake, and he did not have the room we had reserved. So we accepted a queen smoking room. The pillows in the room were flat, so we asked one of the staff if we could have an additional two pillows. He said he would have to check with a supervisor. We never heard from him again. The bed was hard as a rock. Not firm, but hard. I called the front desk to get the wifi code, and they hung up on me. I tried again, was given a code that did not work. I decided it wasn't worth the effort and gave up.

10/10 – Uitstekend

Carrie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Though understandable, their visitor policy was annoying. The room was great and the staff was mostly friendly.

2/10 – Ontzettend slecht

Joshua

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gross
It was basically awful if you need a thing from them than you better get it yourself. These people have no sense of time what' so ever.

2/10 – Ontzettend slecht

Ashley, Wichita Falls

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
It was absolutely horrible. The front desk guy was so rude when checking in. Horrible neighborhood, I cancelled my second night there and went somewhere else. I would never stay there again even if it was free.

6/10 – Redelijk

Robert, Orange County, CA

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A great value but a silly deposit policy.
This property is very convenient and easily accessible to all parts of Dallas. I would have rated it higher, were it not for a very foolish policy of charging a $20 cash deposit. As they already have your credit card, the cash deposit was not customer friendly. Checking out at 4:30 AM to catch an early flight was a hassle as to get my $20 back, the night clerk had to physically go back to the room to make sure I hadn't wrecked something. I would return if management dropped this practice and did what every other business does, put a small hold on my credit card.

2/10 – Ontzettend slecht

Ryan, Durant, Ok

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful experience
They wouldn't acknowledge my booking through hotels.com and demanded that I pay again even though I had payment confirmation in hand. Rude people at the desk! awful experience.

2/10 – Ontzettend slecht

jorge, Grand Prairie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bad service
Worse service ever.... I was charged extra $20 on cash as deposit... I had a go to an ATM to get cash in a winter storm

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Close to my destination
Room was good , counter staff were less than friendly , charged a cash deposit for room key.

2/10 – Ontzettend slecht

my name is Davi, doraville ga

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Other than the rain,my stay was pretty good
My stay at studio 6 was was very good,the maid service was very professional the room was clean and they had a small kitchenette with a nice clean refrigerator,they also had pots,pans and silver ware ready for use