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Beoordelingen van Travel Inn

2 out of 5
Travel Inn
3500 W Main St, Danville, VA

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 17 van 127 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 127 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 127 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 127 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 127 beoordelingen" "

5,4/10

Netheid

6,6/10

Personeel en service

4,0/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Ron

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lui bij de receptie doen hun best en zijn vriendelijk. Maar de kamer was ronduit te ranzig om te verwachten dat je zonder uitslag of ziektes een nacht kan doorbrengen. 1 handdoek met bruine vegen en vlekken, een douchebak met schimmel, een bed met bedluis en lakens met vlekken. En er vloog van alles door de kamer heen aan i nsecten.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great! Just remember your tp & towels.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

steven p

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Witnessed two drug deals within less then a hour of arriving there. Room was dirty unsafe. Door would not latch or lock. Sink faucet loose. Just down right crappy. Rude people. Do not book this property. Sleeping on a park bench is club med to this place
2 nachten verbleven in april 2024
Reactie van Jaris op 10 apr 2024
Thank you for your feedback.

4/10 – Matig

Nicole

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nesha

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Sheets towels covers all had stains bad stains
1 nacht verbleven in april 2024
Reactie van Jaris op 7 apr 2024
Thank you for your business and feedback! We are thankful!

6/10 – Redelijk

Stephen

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Easy access to 29 N. Had to ask for toilet paper. TV was a snowy mess! Room curtains covered the heating unit, need to trim up
1 nacht verbleven in december 2023
Reactie van Jaris op 17 dec 2023
Thank you for your feedback!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They did great!!
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Timothy

Reisde met familie
Negatief: Voorzieningen
Made reservations then read the reviews. Called to cancel my reservation and they still charge me 79.00. Who does that. So don’t stay there.
2 nachten verbleven in november 2023
Reactie van Jaris Tucker op 9 nov 2023
Made reservations then read reviews, who does that? We are unsure the nature of these circles as the manager this is simply not the whole truth. We apologize for the inconvenience and misunderstanding.

2/10 – Ontzettend slecht

logan

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room smelt like cigarettes, dead bugs all over the room, and dirty sheets and pillows.

2/10 – Ontzettend slecht

Irene

Reisde met familie
Negatief: Netheid
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst hotel I’ve ever stayed at. Extremely dirty with cockroaches, shower head fell off, no towels, horrible experience
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Crystal, Carthage

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Tammy

2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Mark

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival the other patrons were leaving and telling people pulling up that the facility had bed bugs. After looking around the room doors were open, mattress' were leaned up against and housekeeping was going from room to room. So we just walked into the office (did not check in) and just cancelled the reservation. The next day there were charges to the credit card used to make the reservation. Upon calling the hotel to request a refund. The front desk attendant answered the phone, sent his manager an email and I am awaiting a response from the hotel. I requested the name of the manager at the hotel and the front desk attendant stated he was not allowed to give out the manager's name.
3 nachten verbleven in augustus 2023
Reactie van Jaris op 31 aug 2023
Thank you for your feedback. Always get the manager name as I am usually on the property mostly. That is hotel standards policy about canceling a room. We can not be responsible for rumors or false reports. You stated that you never in looked in your room at all. We apologize for the inconvenience. We are under new management and are turning things around. Thanks again.

2/10 – Ontzettend slecht

Inga

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t stay there, it’s dirty and have roaches. People was selling drugs behind the building
2 nachten verbleven in augustus 2023
Reactie van Jaris op 31 aug 2023
We would like to express our sincerest appreciation and gratitude for your continued support and business. We value each and every one of our customers and strive to provide a trustworthy and safe environment for all.Regarding the recent false accusations made about drug dealing on our property, we wanted to assure you that we take such allegations very seriously. We have a zero tolerance policy towards illegal activities, and our dedicated management team works diligently to maintain a secure premises for our valued customers.We genuinely appreciate your feedback and encourage open communication. However, when leaving reviews, we kindly request that only verifiable facts are stated, ensuring the accuracy of the information shared. By doing so, we can uphold our commitment to transparency and fairness.Should you have any questions or concerns, we encourage you to contact our management team directly. We are eager to address any issues promptly and provide you with satisfactory solutions. Under our new management, we are actively working towards improving all aspects of our services, aiming to create a positive experience for each and every customer.Once again, we are truly thankful for your business and appreciate your understanding and support.

8/10 – Goed

April

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not terrible
Staff was very friendly. Room was clean. Bed wasn’t as comfortable as I’d like. And the water smelled funny but that’s probably not the Travel Inns fault. Felt it was a little overpriced in all.
1 nacht verbleven in juli 2023
Reactie van Jaris op 22 jul 2023
Thank you for your business and feedback. Next time we will better accommodate you. Thanks for your review! We appreciate you.

2/10 – Ontzettend slecht

Virginia

Reisde met familie en kleine kinderen
Room was roach infested, dirty, crumbs and food on bed, no sheets, sticky furniture, smelly and just plain filthy. The pool was green and slimy so no swimming.
1 nacht verbleven in juni 2023
Reactie van Jaris op 10 jul 2023
Thank you for your business.

2/10 – Ontzettend slecht

David

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Jaris op 10 jul 2023
Thanks for your business!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bring your can of Raid and some roach motels.
Roach filled pit. Beggars and homeless staying at the hotel. Room filled with roaches, including in the bed. Needless to say, this hotel not recommended.
1 nacht verbleven in juni 2023
Reactie van Jaris op 21 jun 2023
Thank you for your feedback and business. We have addressed these issues with our team.

6/10 – Redelijk

Michael

They ride into the parking lots with load music blaring on their car radio at 1 and 3 am in the morning like that’s a cool thing to do. NOT COOL AT ALL.
3 nachten verbleven in juni 2023
Reactie van Jaris op 19 jun 2023
Thanks for your business and feedback. Please next time let our staff know so we can take care of that. Thanks!

6/10 – Redelijk

Jason

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Sketchy area
4 nachten verbleven in juni 2023
Reactie van Jaris op 17 jun 2023
Thanks for the feedback and we appreciate your business!

2/10 – Ontzettend slecht

Kimberly

2 nachten verbleven in juni 2023

6/10 – Redelijk

Alice

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was very dirty upon checkin
2 nachten verbleven in april 2023
Reactie van Jaris op 12 jun 2023
Thank you for your feedback. I will let my staff know. Thanks for your business. We will address this issue.

8/10 – Goed

PAUL

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Edwin

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

James

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walked into a smelly stinky dirty room, gum stuck to the head board, brown spots all over sheets / pillows we opened the door to unload our baggage, I carried it back to the car and we left,
1 nacht verbleven in mei 2023
Reactie van Jaris op 29 mei 2023
Thank you for your feedback! We will address this we our staff.

4/10 – Matig

Stephen

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Patrick

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Couldn’t stay the place was filthy and disgusting
3 nachten verbleven in mei 2023
Reactie van Jaris op 23 mei 2023
Thanks for your feedback! We appreciate you!

4/10 – Matig

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
While the staff was great - friendly, cooperative and helpful, the property needs work: the floors were gritty, the sink drain was completely plugged and theTV remote in the replacement room did not work at all.
2 nachten verbleven in mei 2023
Reactie van Jaris op 10 mei 2023
Thank you for your feedback. I will address these issues with my staff.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service
Rooms and bathroom need to be updated and colors where not the same as the online picture
2 nachten verbleven in april 2023
Reactie van Jaris op 29 apr 2023
Thank you for your feedback and business.

2/10 – Ontzettend slecht

Audrey

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible
3 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Felicia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Jane M

Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was awful. Never again. First room they gave us smelled so bad of cigarette smoke. Asked for another room. The newbie at the front desk, Kim was very nice, but had to call her boss to get permission to change rooms. Room was so out dated and neglected. Toilet ran all night. No hair dryer, no kleenex, very limited supply of very old worn towels, terrible flat pillows. The tv was nice and worked well. BEWARE!!! DO NOT STAY HERE!!!
2 nachten verbleven in maart 2023
Reactie van Jaris op 26 mrt 2023
Thanks for the feedback. We don't not carry hair dyers and you booked a smoking room. We will address your concerns and we appreciate your business.

10/10 – Uitstekend

Tomekia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Jaris op 15 mrt 2023
Thank you so much for your business and feedback!

6/10 – Redelijk

Rozinah, lynchburg

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This property needs an upgrade. The service desk people were very nice and friendly.
1 nacht verbleven in maart 2023
Reactie van Jaris op 8 mrt 2023
We are working very hard and making changes. Thank you for the feedback.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stay Away
Roaches in room, broken curtains, TV remote didn't work, leg to sink stand was loose and bugs that bite.
1 nacht verbleven in maart 2023
Reactie van Jaris op 6 mrt 2023
Thanks for the feedback we will be addressing these issues.

2/10 – Ontzettend slecht

Jeffrey

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing to like about this place. It claims free high speed wifi in all rooms. I was in the center of the building with a direct site of the office and still couldnt pick it up. When i checked in there was dirt all over the floor and holes in the sheets. They dont know the difference between a futted sheet and a flat sheet. There is no daily housekeeping so i had to buy my own broom to sweep up the dirt. The bed is hard as a rock and the night i checked in i found tobacco and Marijuana in the seat of the chair next to the door. The microwave was beat up so bad i was surprised it worked. Only the bottom outlets on the tv wall worked. There was what appeared to be drug dealing going on in the parking lot thr night i checked in. The neighbors were constantly screaming and slamming thr door. It was the worst hotel ive ever stayed in. I will never be back and do not recommend anyone waste their money on this nasty place
Reactie van Jaris Tucker op 22 jan 2023
Thanks for the feedback will address this with my staff.

2/10 – Ontzettend slecht

Stephanie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like anything about it because it was a joke and not what i expected
2 nachten verbleven in november 2022

4/10 – Matig

Dharma

Positief: Personeel en service
Negatief: Netheid
Towels were stained
1 nacht verbleven in oktober 2022
Reactie van Jaris op 12 okt 2022
I have shared this concern with out team. I Jaris Tucker brought new towels to that room myself. I not sure about the confusion. Thank you for your business.

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, damaged and dangerous. The 2 smoke detectors were ripped from the walls. We reported to local authorities. By promoting a property that won't pay for its own online presence, Expedia is complicit here, and liable for traveler and employee injury.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Matt

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Not luxe, but an okay place to lay your head for the night. Room had visible water damage, a strong smell of incense, and blanket had cigarette burns. Check in/check out was easy. You get what you pay for. For such a low rate, I didn't expect much but I wasn't expecting the water damage and cigarette burns.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Bailey

1 nacht verbleven in september 2022

4/10 – Matig

Dasia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

ANGEL, ARLINGTON

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022
Reactie van Jaris Tucker Sr. op 17 sep 2022
Thank you! We appreciate your business!

4/10 – Matig

Chiquita

2 nachten verbleven in september 2022

4/10 – Matig

WAYNE

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room needs major update. Even the lampshades were cracked.
2 nachten verbleven in augustus 2022

4/10 – Matig

Kelly

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I immediately noticed before even pulling up that their pool was not in use. There's no water in it at all. It has yellow caution tape all around. The employees all look unprofessional. Street clothing, no uniforms, or at least a uniform top to distinguish between the customers and the employees. When I got into the room it didn't have a remote for the television. It had one roll of toilet paper that was less than half a roll, and the towels and wash cloths were dirty/dingy looking. When I asked the housekeepers for new towels/wash cloths it took a while before I could exchange them out for better ones. When I asked for a remote I was told they'll bring it to my room because they gotta find one and they hope they can find some batteries for it. The fridge was going out which was causing it to leak from the freezer to the fridge to the floor. The beds were kind of hard but tolerable. On top of everything else when I would use the sink it would cause a leak in the bedroom on the floor. Even though I encountered all those mishaps the room for the most part was clean, and the customer service from the owner down to the other employees were welcoming.
2 nachten verbleven in augustus 2022

4/10 – Matig

Kirk

Positief: Personeel en service
So the room smelled like smoke the minute I opened the door. There was no toilet paper at all in the bathroom. The bathroom sink didn't drain well and there were cigarette holes in the sheets they put on my bed it looked like. Couldn't get a refund cause I didn't put insurance on my trip. Never again will I stay there.
1 nacht verbleven in augustus 2022