Hi, Warm greetings from Castle Dreams Hotel! I'm sorry if you felt incovenient during your stay at our hotel. The wifi can be connected in your room however sometimes it's unstable. Should we have known you are having difficulty, we could have helped you reconnecting your phone. We serve traditional Filipino breakfast for all our guest, but we accept arranged meal plans especially for those who don't eat Filipino foods. We also apologize for the cable connection because the provider had a major repair during those days. However, we have already advised you earlier for the inconvenience it brought. Our rates includes basic toilettries, others like dental kits and slippers are available in the front desk upon request only. We give complimentary bottled water upon check-in, and if you wished some more you could have ask our front desk. Come visit and stay with us again soon. Thank You

Hi Mr. Jin thank you for your feedback, we will make sure that this will not be taken for granted. We will take your feedback positively so we will improve our services in the future. Rest assured on your next stay you will not experience this anymore. Godbless

Hi Ms Rowena, Thank you for your recommendation. We greatly appreciate it. We are thriving to make all our guests feel at home in our hotel. God bless you!

Hi Maam Dolly, We want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. Rest assured we have addressed this with the team to ensure we improve on this. Thank you for staying at the Castle Dreams and we hope that you will consider us for your next trip.