Exterieur

Beoordelingen van Homewood Suites by Hilton Davenport

3 out of 5
Homewood Suites by Hilton Davenport
4750 Progress Drive, Davenport, IA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 161 van 239 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 239 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 239 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 239 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 239 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marina

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, good breakfast, slept great!
2 nachten verbleven in april 2024
Reactie van Jill Gregan- GM Homewood Davenport, IA op 2 mei 2024
Marina, Thank you so much for your awesome rating! I am so happy you enjoyed your stay with us! We have some great changes also coming to our breakfasts, so come see us again the next time you're in the Davenport, IA area. We wish you safe travels!

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the spacious rooms
2 nachten verbleven in februari 2024
Reactie van Jill Gregan- GM op 1 mei 2024
Jennifer, Thank you so much for your review! We love hearing feedback from our guests. I am very happy to hear you enjoyed your stay with us! We really hope we see you again the next time you're in the Davenport, IA area.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and conveniences of home. Very clean and practical layout.
2 nachten verbleven in maart 2024
Reactie van wkeely op 26 apr 2024
Thank you for staying with us and for your wonderful comments. We appreciate the feedback and look forward to serving you in the future.

10/10 – Uitstekend

Tabi

Reisde met partner
The staff were all very friendly to us and the room we stayed in was very clean. We’ll definitely be staying here again in the future.
1 nacht verbleven in februari 2024
Reactie van wkeely op 1 mrt 2024
Thank you for staying with us and flow this awesome review. We look forward to serving you in the future.

4/10 – Matig

Jaylin, Mason City

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I waited fifteen minutes to check in with nobody at the front desk. The sign said they were helping a guest and would be back soon. There was another couple walking outside and they looked at me and said, good luck checking in. We waited forever to check in. I tried calling the front desk and still nobody answered. Finally, after the lobby was crowded, someone came in and checked me in. However, I looked over and saw a sign that said the pool was out of order. She said, didn't anyone tell you or call you? I said no. She said that Expedia had a wrong number for me. She asked me if I wanted to cancel, I said and go where? Had I known the pool was down, I wouldn't have stayed here. There wasn't anything that was a deal breaker for me other than the pool but there definitely wasn't anything that was positive for me either. A moderately expensive hotel for the amenities and services that were provided. I probably will choose not to stay here again.
Reactie van Jill Gregan General Manager op 29 jan 2024
Jaylin, Thank you so much for taking the time to let me know about your stay with us. I am very sorry to hear it took us extra time to get you checked in, I will address this with the staff. We do try to provide excellent service to all out guests, sometimes this takes us away to see to other guest's needs. In regards to the pool, unfortunately it was down, and we tried contacting everyone we had contact information for. Often times when booking on 3rd party sites, we are not given your full contact information, nor can we load onto 3rd party sites this information. However, this should have been listed on the confirmation letter you received from Expedia informing of the closure. We do have it listed on our brand page as well. Regardless if it's this hotel, or any hotel, or any site you book on, if you are seeking a pool we recommend you contact the hotel directly to ensure they haven't encountered any mechanical issues with their pool causing a closure. We want everyone to have an enjoyable stay with us and I'm sorry you didn't receive this information prior to checking in. I hope you will give us another opportunity the next time you're in the Davenport, IA area.

10/10 – Uitstekend

heather

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1st time staying at a Homewood Suites - Fantastic!
This was one of the nicest experiences our family has had at a hotel. The entire hotel was clean and tidy. We'll be choosing Homewood Suites often in our future travels!
1 nacht verbleven in december 2023
Reactie van Jill Gregan GM op 8 dec 2023
Thank you for your kind survey! We truly appreciate your feedback. I am so happy you enjoyed your stay with us! We hope to see you again the next time you're in the Davenport, IA area! Thank you for choosing us!

8/10 – Goed

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jill Gregan GM op 8 dec 2023
Thank you for taking the time to rate us! I am so pleased you enjoyed your stay with us. Please reach out directly if you have any feedback that could improve your time with us in the future. We hope to see you again!

2/10 – Ontzettend slecht

Makara

2 nachten verbleven in november 2023

10/10 – Uitstekend

Judith

Reisde met partner
Everything was great! The only thing that was lacking was a USB charging port in the room.
12 nachten verbleven in juni 2023
Reactie van wkeely op 29 jun 2023
Thank you for staying with us and for the wonderful review. We do have some rooms with USB ports in the room on the table lamps and we are in the process of changing out the alarm clocks to one's that have USB ports. We hope to serve you again in the future.

10/10 – Uitstekend

RYAN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great extended stay
It was everything I needed to stay a whole week.
5 nachten verbleven in juni 2023
Reactie van Jill Gregan- General Manager op 13 jun 2023
Thank you so much for your awesome review! We are so pleased we could accommodate all of your needs during your stay. We hope you will consider us the next time you're in the Davenport, IA area for your lodging and extended stay needs! Thank you for choosing us!

8/10 – Goed

William

4 nachten verbleven in juni 2023
Reactie van wkeely op 15 jul 2023
Thank you for staying with us and for the 4-star review. We look forward to serving you again, should your travels bring you back our way.

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Best hotel we have stayed in for our 8 day cross country trip! Clean and well staffed!
1 nacht verbleven in april 2023
Reactie van wkeely op 15 apr 2023
Thank you so much for staying with us. I will pass along your kind words to the rest of the staff. We hope to serve you again, should your travels bring you back our way.

8/10 – Goed

Jay

1 nacht verbleven in december 2022
Reactie van wkeely op 9 dec 2022
Thank you for staying with us and for your review. We look forward to serving you again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Front desk lady is a rude person and shouldnt be in customer service
5 nachten verbleven in november 2022
Reactie van wkeely op 9 dec 2022
I don't see that you stayed with us, so I have no way of knowing which lady you are referring to. I will address my entire staff regarding the customer service we provide. Have an amazing day.

8/10 – Goed

David

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Watch the desk chair and your underware!
We arrived for a Thanksgiving family stay, and while we were treated well, the room was a little, shall we say, not all the way clean. At first glance, everything looked fine, but as my son started to sit down in the office chair, we noticed someone had left a pair of boxer briefs in the chair. The chair was tucked in under the desk, so I'm sure it was not noticed by housekeeping. We picked them up with some paper towels and threw them in the trash, and immediately washed hands. The wallpaper was peeling away at the seams, so the appearance was less than stellar. There was also a film of dust in the shelving in the bathroom. Those were the things we noted from this stay. Otherwise, the staff was friendly and courteous. The pool and hot tub were out of order, so I cannot say how those were. Wish we were given a little discount, as my kids did want to swim during our stay, but there was no discount for that. The overall stay was fine, but I may stay somewhere else next visit to the Quad Cities.
3 nachten verbleven in november 2022
Reactie van Jill Gregan, General Manager op 28 nov 2022
Thank you for sharing your experience with us. I want to apologize for the issues you had during your stay. I will work with our housekeeping dept regarding the issues you listed to ensure this doesn't arise again. Regarding the pool, I know it is frustrating, however we do have it listed on our websites that it's out of service and make every effort to inform guests that will be arriving of this. Since you booked 3rd party, we are not able to compensate or adjust rates as well. I would be happy to offer you Hilton Honors points if you contact me directly with your information. I hope you will give us another opportunity the next time you're in the area. I appreciate you reporting these issues and wish you a happy holiday season.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quad cities visit
Overall the stay was good. Our room had some cereal on the floor under the table from previous guests and the thermostat wasn’t working properly in the living room. It was thanksgiving so the facility was short staffed and doing the best they could given the circumstances.
2 nachten verbleven in november 2022
Reactie van wkeely op 27 nov 2022
Thank you for staying with us and I do apologize for the issues you experienced during your stay. We hope you will give us another chance the next time you are in the area.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van wkeely op 27 nov 2022
Thank you for4 staying with us and for the wonderful review. We hope to serve you again in the future.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place clean, quiet and comfortable
1 nacht verbleven in oktober 2022
Reactie van wkeely op 16 okt 2022
Thank you for staying with us and for the wonderful review. We hope to serve you next time you are in town. Have a great day.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location. Very clean and good breakfast included
1 nacht verbleven in oktober 2022
Reactie van wkeely op 11 okt 2022
Thank you staying with us and for the excellent review. I am happy to see you had a great stay. We look forward to serving you in the future.

6/10 – Redelijk

Michael H.

3 nachten verbleven in september 2022

8/10 – Goed

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Like the room suite. Breakfast good. Coffee good.
1 nacht verbleven in september 2022
Reactie van wkeely op 5 sep 2022
Thank you for staying with us and for leaving a review. I happy to see you enjoyed your stay and our breakfast. We hope to serve you again. Have a great day!

2/10 – Ontzettend slecht

Jonathan

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude staff, no pool
4 nachten verbleven in augustus 2022
Reactie van wkeely op 27 aug 2022
Thank you for leaving feedback on your stay here. I apologize for the issues you had during your stay.

8/10 – Goed

Erna

3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home-wood away from home
Hotel was very clean and new in appearance. Room was huge and felt very homey. Breakfasts were good each day and the Wednesday social was an awesome added bonus. All interactions with the staff were pleasant.
3 nachten verbleven in augustus 2022
Reactie van WKeely op 9 aug 2022
Thank you so very much for the wonderful review. It is always a pleasure to hear good things about the hotel and staff. We look forward to serving you again. Have a great day.

4/10 – Matig

Michael

Reisde met familie
Positief: Comfort kamer
Disappointing
Could not access room until 5:30 PM. Lack of housekeeping staff was the stated reason. $50 charge for a small dog traveling with us was outrageous. Ripoff!!!
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dans funeral
In town for a funeral. 9 of us stayed and in the evenings joined in the dining room. The staff was great from breakfast to evening, all of them were super courteous. If I’m ever in Davenport again we will certainly stay at Homewood by Hilton
2 nachten verbleven in mei 2022
Reactie van wkeely op 16 mei 2022
Thank you for your wonderful review. Please accept our condolences. I am glad to hear the staff treated you well and I will pass along your kind words.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious and comfortable suites
VERY NICE and spacious suites. Comfortable, clean and more than we needed (we didn’t need a kitchenette) but the added room was so nice.
2 nachten verbleven in maart 2022
Reactie van wkeely op 29 mrt 2022
Thank you for the wonderful review. I am p[leased to see you enjoyed your stay. It is always nice to here great things about our facilities.

8/10 – Goed

Kimberly C

Reisde met familie
Positief: Personeel en service, voorzieningen
The hot tub was closed due to poop being in the tub. Very disgusting site to see. Everything else was nice and clean
1 nacht verbleven in maart 2022
Reactie van wkeely op 27 mrt 2022
Thank you for staying with us. The hot tub has been down for several months due to the heater needing replaced. It has been difficult trying to procure one. What is in the hot tub is sediment from the tub not being used. We would not just let the hot tub sit with excrement in it. I apologize if this was not explained to you. Have a great day.

6/10 – Redelijk

Soomee

3 nachten verbleven in februari 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Just ok
Nice hotel but as usual the mattress was old and uncomfortable. I require a king for comfort purposes and the mattress had a significant dip in the middle. Very uncomfortable night with poor sleep. The room door did not seal so there was a lot of light that cam through from the hallway. Noisey hallway too. Expensive back ache.
1 nacht verbleven in maart 2022
Reactie van wkeely op 2 mrt 2022
Thank you for staying with us and leaving a review. I am sorry for the issues you had during your stay. Had you contacted the desk we would have been happy to move you rooms. Have a great day.

10/10 – Uitstekend

Zachary

Positief: Netheid, comfort kamer
The best
Awesome room great kitchen service was exceptional
4 nachten verbleven in februari 2022
Reactie van wkeely op 10 feb 2022
Thank you for staying with us and the wonderful review. I will pass along your kind word to our kitchen staff. We look forward to serving you again.

10/10 – Uitstekend

Donna

Positief: Netheid, comfort kamer
Great hotel! I highly recommend. Super friendly staff and great facilities!
1 nacht verbleven in februari 2022
Reactie van wkeely op 6 feb 2022
Thank you for staying with us and for the wonderful review. I am glad you enjoyed your stay. We look forward to serving you again.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, comfort kamer
Great and close
It’s a great location, only minutes to the hospital and a friendly crew as well.
3 nachten verbleven in januari 2022
Reactie van Wkeely op 30 jan 2022
Thank you for staying with us and for your review. I am pleased to see we were conveniently close to the hospital. I will certainly pass your kind words along to the staff. We hope to serve you again.

10/10 – Uitstekend

Shelia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved the hotel. Perfect for families.
2 nachten verbleven in december 2021
Reactie van wkeely op 4 jan 2022
Thank you for staying and for the wonderful review. am pleased to see you enjoyed your stay with us. We hope to serve you again.

6/10 – Redelijk

Kevin

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Like: nearby shopping and restaurants. Dis-like: The hot tub was down for the entire stay and maid service is weekly - which wasn't mentioned when booking or during check in.
3 nachten verbleven in december 2021
Reactie van wkeely op 30 dec 2021
I'm sorry you did not enjoy your stay and that our hot tub was down, if chemicals are unbalanced we cannot legally keep it open. We do send a message upon booking that includes the housekeeping policy. I looked and it does show as read on your end. I'm sorry if you did not read it completely. Have a great day

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Negatief: Comfort kamer
Ok but needs better mattresses.
Everything was good except the mattress was horrible. Made for an uncomfortable sleep.
1 nacht verbleven in september 2021
Reactie van wkeely op 15 sep 2021
Thank you for leaving a review. I appreciate the feedback. It would be nice to know which room it was, so that we could address it. Have a great day.

10/10 – Uitstekend

Gene

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet and breakfast was good.
4 nachten verbleven in augustus 2021
Reactie van wkeely op 9 sep 2021
Thank you for staying with us and for the wonderful review. I am pleased to see that you enjoyed your stay and breakfast. We hope to serve you again. Have a fantastic day6.

8/10 – Goed

William

3 nachten verbleven in augustus 2021
Reactie van wkeely op 19 sep 2021
Thank you for staying with us and for the review. We hope to serve you again on future visits. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
There was a lot of room in our suite, including a full kitchen. Everything was clean.
1 nacht verbleven in augustus 2021
Reactie van WKEELY op 23 aug 2021
Thank you for staying with us and leaving such a wonderful review. I am pleased to see you were happy with your stay. We hope to serve you again in the future.

10/10 – Uitstekend

Thomas

Positief: Netheid, comfort kamer
1 nacht verbleven in augustus 2021
Reactie van wkeely op 19 sep 2021
Thank you for staying with us and for the feedback. I a happy to see you were pleased with your stay. We hope to serve you in the future. Have an amazing day.

6/10 – Redelijk

Matt

Reisde met familie
Positief: Netheid, comfort kamer
Comfortable room, clean, safe. Breakfast was good. A couple issues were noise, the refrigerator woke me up and was really loud, I would have unplugged it but I would have had to pull the whole refrigerator out. Also I could hear lots of noise from assuming kids jumping upstairs. The bathroom was clean but had peeling wallpaper, needed some TLC.
1 nacht verbleven in augustus 2021
Reactie van wkeely op 15 aug 2021
Thank you for staying with us and letting us know about the issues you encountered during your stay. I will have our maintenance team look into those. Have a great day.

8/10 – Goed

Josef

Zakenreiziger
Positief: Netheid, comfort kamer
6 nachten verbleven in juli 2021
Reactie van wkeely op 19 sep 2021
Thank you for staying with us and for your review. We hope to see you in the future, should your travels bring you back our way. Have a wonderful day.

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fine place to stay. Limited kitchen amenities but overall it worked out well.
6 nachten verbleven in juli 2021
Reactie van wkeely op 26 jul 2021
Thank you for staying with us. I am pleased to see you were happy with your stay. We hope to serve you again. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice big room with a couch and chairs,, full kitchen! Great hot breakfast was free! Thanks Homewood!!
3 nachten verbleven in juni 2021
Reactie van wkeely op 16 jun 2021
Thank you for staying with us and the wonderful review. We look forward to serving you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2021
Reactie van wkeely op 26 apr 2021
Thank you for staying with us and for the 5 star review. We hope to serve you again the next time you are in the area. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice check in lady. Very nice rooms lots of stuff around it. Will be back!
1 nacht verbleven in maart 2021
Reactie van wkeely op 22 mrt 2021
Thank you so much for staying with us. I am pleased to se that you were happy with your stay. We hope to serve you again soon.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2021
Reactie van wkeely op 27 mrt 2021
Thank you for staying with us and for the 4 star review. I am pleased to see that you were happy with your stay. We look forward to serving you again. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great! Clean place, friendly staff, convenient location.
1 nacht verbleven in maart 2021
Reactie van wkeely op 9 mrt 2021
Thank you for the 5-star review. I am pleased to see that you were happy with your stay. We look forward to serving you again, should your travels bring you back our way.