Exterieur

Beoordelingen van Staybridge Suites Davenport, an IHG Hotel

3 out of 5
Staybridge Suites Davenport, an IHG Hotel
4729 Progress Dr, Davenport, IA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 301 van 533 beoordelingen" "
Gastenscore: 8 - Goed. 133 van 533 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 533 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 533 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 533 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Richard

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very peaceful, the breakfast and pool area are great !! It’s always a plus when the hot tub at the location actually works!!
1 nacht verbleven in mei 2024
Reactie van Kiley (Assistant General Manager) op 9 mei 2024
We enjoyed hosting you! Thank you for your positive comments about our hotel. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.

10/10 – Uitstekend

Antoinette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff!
1 nacht verbleven in mei 2024
Reactie van Kiley (Assistant General Manager) op 7 mei 2024
Hello Antoinette, Thank you so much for the positive feedback! We are so glad you enjoyed your stay, and we hope to see you next time you are in town!

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are really nice and clean. The breakfast is AMAZING!!
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Staybridge Suites Hotel and taking the time to share this excellent review. We hope to see you back soon.Best,

6/10 – Redelijk

Megan

Reisde met familie
Breakfast was never stocked.
2 nachten verbleven in april 2024
Reactie van Kiley (Assistant General Manager) op 4 mei 2024
We are sorry to hear that you stay was less than satisfactory. Here at Staybridge Suites we strive to provide guests with nothing but the best experience. We hope that you were able to enjoy the other aspects of your stay. We appreciate your feedback and will use this moving forward to make improvements for future guests. Please feel free to contact us with any further feedback you may have.

8/10 – Goed

MARY ANN

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The king sized bed was not king sized!!
2 nachten verbleven in april 2024
Reactie van Kiley (Assistant General Manager) op 28 apr 2024
We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.

6/10 – Redelijk

Shelby

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Property starting to fall apart. Tub floor seemed to be rusted so sketchy shower mat was put in. Lets hope I don’t get any fungus
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,

10/10 – Uitstekend

Jeremy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Was quite and nice staff.
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 – Uitstekend

Jamee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!!!! We stay everytime!
2 nachten verbleven in januari 2024
Reactie van Assistant General Manager op 21 mrt 2024
Thank you for sharing your review. We appreciate having you as our guest, and we hope you'll visit us again soon!

8/10 – Goed

Jennifer

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
It was within walking distance of the venue for an event we were in town for
3 nachten verbleven in februari 2024
Reactie van Assistant General Manager op 7 mrt 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service
It was like our own little apartment
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 6 mrt 2024
Thank you so much for the positive feedback. We appreciate having you as our guest, and we hope you'll revisit us soon!

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 – Uitstekend

Tiffany

Reisde met familie
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 20 feb 2024
We are so glad you had a perfect stay! Thank you for your feedback and visit us again next time you are in town!

10/10 – Uitstekend

Christine

2 nachten verbleven in februari 2024
Reactie van General Manager op 6 feb 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.Best,

8/10 – Goed

Ashley

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to host you again.Best,

2/10 – Ontzettend slecht

Alexandria

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. Sometimes pool will be close for the public safety, we normally will open back up few hours later. We are very sorry that we fell short of expectations.Sincerely,

10/10 – Uitstekend

Christine

Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and friendly staff.
2 nachten verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Thank you for choosing our business and for taking the time to share your review. We are delighted you felt comfortable in the peaceful environment we offer in the heart of this busy city.

10/10 – Uitstekend

Christine

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is always very accommodating. The breakfast is always very good.
2 nachten verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Our team always strives to provide an exceptional experience to our customers, and I will share your valuable feedback with them. This will encourage them to continue their excellent work. We look forward to welcoming you back soon.

2/10 – Ontzettend slecht

Casandra, Delmar

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all
1 nacht verbleven in december 2023
Reactie van General Manager op 23 jan 2024
I appreciate you taking the time to write this review. Your feedback on our front desk service is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

10/10 – Uitstekend

sandra

3 nachten verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

4/10 – Matig

Scott

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.
1 nacht verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 – Uitstekend

Kristi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van General Manager op 9 jan 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.

10/10 – Uitstekend

Nathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staying at StayBridge
Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
We love seeing 10/10 when our guests leave a review. Thank you so much for choosing our Staybridge Suites, and please consider a return visit.Best,

10/10 – Uitstekend

Christine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed here many nights and have always been treated with kindness.
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
We enjoyed hosting you! Thank you for your positive comments about our Staybridge Suite. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.Best,

10/10 – Uitstekend

Brittany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Experience!
This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!
2 nachten verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!Best,

6/10 – Redelijk

Caroline

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van General Manager op 6 jan 2024
On behalf of our entire team, I would like to thank you for your sincere review. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.Sincerely,

6/10 – Redelijk

Phillip

Zakenreiziger
Positief: Personeel en service, comfort kamer
Almost 3 strikes.
At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 15 dec 2023
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Experience
The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!
1 nacht verbleven in december 2023
Reactie van General Manager op 18 dec 2023
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 – Uitstekend

Kelli

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 18 dec 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.
1 nacht verbleven in november 2023
Reactie van General Manager op 28 nov 2023
I am glad to hear that your stays are enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your continued patronage.Best,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay, awesome breakfast.
3 nachten verbleven in november 2023
Reactie van General Manager op 28 nov 2023
It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our awesome breakfast. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

4/10 – Matig

Ava

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.
3 nachten verbleven in november 2023
Reactie van General Manager op 28 nov 2023
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

8/10 – Goed

Ashley

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 – Uitstekend

Christine

2 nachten verbleven in november 2023
Reactie van General Manager op 18 dec 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 – Uitstekend

Charese

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend
Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.
1 nacht verbleven in november 2023
Reactie van General Manager op 8 nov 2023
Our staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon.Best,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Davenport Work Trip
Location convenient to restaurants and shopping. Hot tub needed maintenance and was resolved by day 2 of our stay. The refrigerator in our suite needs attention as the seal is compromised, but worked well enough for our short stay.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 19 okt 2023
We appreciate you taking the time to share your kind comments with other travelers and us. While I'm sorry that you experienced some issues with your room, I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best

10/10 – Uitstekend

Mudah

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van General Manager op 19 okt 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in oktober 2023
Reactie van General Manager op 31 okt 2023
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 – Goed

Christine

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van General Manager op 2 okt 2023
Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

8/10 – Goed

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very good and front desk personnel were very professional and friendly. The room was clean & spacious. The only downside was the bathroom needed updating and the freezer wasn’t working in the room and they had no ice machine However they were very nice in getting ice for you from the breakfast kitchen.
1 nacht verbleven in september 2023
Reactie van General Manager op 18 sep 2023
Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit.Best,

10/10 – Uitstekend

Leila

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van General Manager op 18 sep 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 – Uitstekend

Treasure

1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 – Goed

Lori

Positief: Netheid, personeel en service
Ok stay for one night.
Nice hotel…a little worn, and a little noisy. Bed was horrible…time to invest in new mattresses. Maybe also remove the competition’s logged shower curtain in the bathroom? Kitchenette was great and breakfast was good.
1 nacht verbleven in september 2023
Reactie van General Manager op 12 sep 2023
We appreciate your positive review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

10/10 – Uitstekend

Joel, Westfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van General Manager op 12 sep 2023
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 – Uitstekend

Rich

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van General Manager op 12 sep 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 – Goed

Glenn

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pretty good place to stay
We stayed one night and had an OK experience. The desk person was friendly and upgraded our room to a suite without being asked. The room was spacious and comfortable, despite smelling a bit stale. We also noted some significant wear to the sofa in the living room. Our only other complaint would be about the included breakfast buffet. We checked out on a Saturday when the breakfast goes until 10 am. We came down at 9:20 to find a seriously depleted supply of several food items and the caffeinated coffee urns were empty. The waffle makers were on and hot, but the batter dispenser was also empty. When prompted, the lady working the breakfast buffet did eventually restock things. We would have been more understanding about this if we would have come to breakfast at 9:50, but with 40 minutes left and people still arriving to eat, it seemed they were unprepared to accommodate their guests. Overall, a clean and comfortable hotel with pretty good value.
1 nacht verbleven in september 2023
Reactie van General Manager op 8 sep 2023
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience with our breakfast. Please rest assured that your comments have been shared with our breakfast team to improve our service.Sincerely,

10/10 – Uitstekend

Bradley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van General Manager op 5 sep 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 – Goed

Mark

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Decent hotel with nice kitchens and work areas.
Nice quiet hotel with a decent breakfast. Prices are a little high, but, cleanliness (,dirty floors in the lobby and elevators) was less than appealing. Pool and staff were nice, tho
2 nachten verbleven in september 2023
Reactie van General Manager op 5 sep 2023
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, Please rest assured that your comments have been shared with our housekeeping team to improve our service.Sincerely,