Lobby

Beoordelingen van Mahagun Sarovar Portico Suites Ghaziabad

4 out of 5
Mahagun Sarovar Portico Suites Ghaziabad
Mahagun Metro Mall, VC3, Sector-3, Vaishali, Ghaziabad, Uttar Pradesh

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 17 van 93 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 93 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 93 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 93 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 93 beoordelingen" "

7,4/10

Netheid

7,2/10

Personeel en service

6,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ankit

1 nacht verbleven in maart 2024
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 9 apr 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

2/10 – Ontzettend slecht

Pawan

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Untrained staff and late service and too much esit time for check in and check out. Not at all a money spent worthy experience
1 nacht verbleven in september 2023

10/10 – Uitstekend

ALFRED O

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 1 apr 2023
Dear ALFRED OIt was our pleasure to have you stay with us at Mahagun Sarovar Portico Suites Vaishali and thank you for the review.It's been a pleasure for us to have hosted you and we are glad to know that your visit was comfortable and enjoyable. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests and I'm happy to know that we were able to deliver. We immensely value your patronage and look forward to your continued support. Warm Regards,General Manager

6/10 – Redelijk

Dilip

Zakenreiziger
Negatief: Netheid, comfort kamer
Overall unsatisfied during stay this time.
Hotel breakfast was same during all 3 days, Food quality is OK Rooms were not cleaned, Lizzard oberved in Room. WIFI not working. Delayed in Check inn, check out process.
3 nachten verbleven in november 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 6 apr 2023
Dear Dilip,We are also sorry to hear about the cleanliness issues, lizard sighting, and the inconvenience with the WIFI and the check-in and check-out process. Rest assured that your feedback has been shared with our housekeeping, maintenance, and front desk teams for immediate attention.We would like to assure you that we take your concerns very seriously and will do everything possible to improve your experience during your next stay with us. Please do not hesitate to reach out to us if you have any further feedback or concerns. Thank you again for bringing this to our attention.

6/10 – Redelijk

MV

Zakenreiziger
Negatief: Personeel en service
6 nachten verbleven in augustus 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 31 mei 2023
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves?

4/10 – Matig

Jacques

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Très Décevant
Nous avons pares 15 h de voyage patientés 3h car l'hotel ne retrouvait pas les réservations. De nombreux problème dans la chambre, internet inaccessible, prises de courant non alimentées, tube d'éclairage de la salle de bain qui se décrochait régurlèrement La piscine et le sauna n'étaient pas disponnibles. Impossible de réservé un taxi lorsque l'ion s'adressait à l'acceuil, nous avons du le faire par nous même. Le seul point positif, le restaurant et le centre cpommercial à côté de l'hotel.
18 nachten verbleven in juli 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 31 mei 2023
Dear Jacques,Thank you for taking the time to share your recent experience with us. We are truly sorry to hear that your stay with us did not meet your expectations. We understand how frustrating it can be to encounter multiple issues during your stay, and we apologize for the inconvenience caused. Regarding the hotel's inability to locate your reservations, we assure you that every effort will be made to investigate and rectify the situation.We are sorry for the issues you experienced with the room, particularly with the internet accessibility and power outlets. We will bring these concerns to the attention of the maintenance team so that they can be addressed and resolved at the earliest.We understand how important it is to have access to all the amenities. Sadly, in this instance, the pool and sauna were unavailable due to unforeseen circumstances, and we regret any disappointment this may have caused.We apologize for the difficulty you experienced in booking a taxi. Kindly be informed that we will work on addressing this matter to ensure that future guests do not encounter such difficulties.We are pleased to read that you enjoyed our restaurant and surrounding shopping centre. Your feedback is valuable to us, and we're sorry we could not provide you with a more satisfactory stay.We hope you will give us another opportunity to deliver an excellent stay experience in the future.Thank you for choosing our hotel.

2/10 – Ontzettend slecht

Ilika

1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Gaurav

1 nacht verbleven in juli 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
We are really sorry that you had a 1 star experience with us recently. Please give us a chance to fix this. Email us at gmspv@sarovarhotels.com with your case no., order no., & a reference to this review & any additional information if you would like to chat further & we promise to address all your concerns at once.

2/10 – Ontzettend slecht

Shubham

1 nacht verbleven in mei 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
We are really sorry that you had a 1 star experience with us recently. Please give us a chance to fix this. Email us at gmspv@sarovarhotels.com with your case no., order no., & a reference to this review & any additional information if you would like to chat further & we promise to address all your concerns at once.

4/10 – Matig

Suresh

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rooms, bathrooms are dirty. Very old and not maintained. There were mosquitoes inside the room. Ac didn't work for my entire 3 nights stay when temperature was almost 40. Complaint about it couple of times but nothing worked out. Area around the hotel is not good and feels unsafe in the night.
3 nachten verbleven in maart 2022
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
We are really sorry that you had a 2 star experience with us recently. Please give us a chance to fix this. Could you please mail us your contact details, case no./ order no. with a reference to this review, & any other detail that you would like to add & we promise to address all your concerns immediately.

8/10 – Goed

Sheeraz

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
It was really nice staff was nice too no complains
5 nachten verbleven in oktober 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 2 jun 2023
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

2/10 – Ontzettend slecht

AVINASH

1 nacht verbleven in oktober 2021

6/10 – Redelijk

satyajeet

Negatief: Netheid
1 nacht verbleven in september 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 2 jun 2023
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves?

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Its an ok property, can't say much because many things were closed during covid. They ask for deposit over and above your booking amount that seems to be funny.
2 nachten verbleven in juni 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves?

10/10 – Uitstekend

Amit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and value for money
Nice stay, allover experience is good
1 nacht verbleven in juni 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
Dear Amit, Thank you for your recent stay with us at Mahagun Sarovar Portico Suites Vaishali and for taking your valuable time to post a review. We are glad to hear that the overall experience at the hotel has met up to your expectations and appreciate your compliments. It is our constant endeavor to provide our guest with the highest level of comfort and therefore we assure you that we would strive to provide the best of experiences always. We eagerly await the opportunity to welcome you back and assure you of our best services and attention at all times.Warm Regards,General Manager

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juni 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves?

2/10 – Ontzettend slecht

Mayank

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totality disappointed we book room with breakfast at the time of breakfast they said it will chargeable we have talk to hotels.com they said send us breakfast bill we will return the amount and we haven’t received amount yet
1 nacht verbleven in mei 2021
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 7 aug 2023
We are really sorry that you had a 1 star experience with us recently. Please give us a chance to fix this. Email us at gmspv@sarovarhotels.com with your case no., order no., & a reference to this review & any additional information if you would like to chat further & we promise to address all your concerns at once.

10/10 – Uitstekend

Aditya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was a good experience for me.i didnt face any kind of problem there
1 nacht verbleven in mei 2021

6/10 – Redelijk

Bhavesh

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Don't stay here. Find some other hotel
The person on the front desk was very rude. The rooms were not ready at the check-in time, and the front desk staff did nothing to expedite the checkin process. He made us wait for 45 minutes. And then alloted us a smoking room which smelled like cigarettes. The staff didn't even apologize once for the inconvenience we faced.
1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

Ayush

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
2 nachten verbleven in april 2021

4/10 – Matig

Rohit, India

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Room not upto the mark specially toilet. All things is out dated
1 nacht verbleven in januari 2021

8/10 – Goed

Karson, USA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location of the hotel, close to restaurants and shops. I especially enjoyed the rooftop pool and restaurant.
11 nachten verbleven in februari 2020
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 2 jun 2023
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Firstly I booked this hotel looking at the reviews, it’s quite disappointing to see that they didn’t care about their customers at all. We requested for rooms next to each other, we had booked our rooms months in advance, when we checked in they gave us rooms in separate areas. There was no Hot Water for days that we stayed here, it was quite cold here in Delhi and it was quite frustrating as we are not used to the cold and all we requested was for hot water. It was not provided. We are throughly disappointed with the service.
3 nachten verbleven in december 2019

2/10 – Ontzettend slecht

Seema, Washington

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is NOT a 4 star but more like 1 star hotel. Expedia should really do their due diligence. Expedia charged us several times more than the local rates for this terrible room.
1 nacht verbleven in november 2019

8/10 – Goed

Prem

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
It was average in its class but, compared to the other nearby hotels this definitely is better.
2 nachten verbleven in december 2019
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 2 jun 2023
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

10/10 – Uitstekend

Dilip

3 nachten verbleven in november 2019
Reactie van Mahagun Sarovar Portico Suites Ghaziabad op 2 jun 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
I never ended up staying but I got email that I am checked in
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019
Reactie van Front Office Manager op 17 jul 2019
Thank you for taking out your valuable time and for sharing your experience during your function and stay at the Mahagun Sarovar Portico Suites. We are delighted to note that you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in juni 2019
Reactie van Front Office Manager op 17 jul 2019
Dear guest, greetings from Mahagun Sarovar Portico Suites. At Mahagun Sarovar Portico, it is our constant endeavor to make our guests stay memorable by rendering them with customized hospitality. We are disappointed to read your review and that we let you down. This review has been shared with the teams to ensure we improve where we are lacking and strengthen our guest services. We look forward to a visit from you before too Long, with the commitment of a memorable stay.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff. Quick service. Meet and clean. Whatever u want is there waiting for u.
1 nacht verbleven in mei 2019
Reactie van Amit Juyal Front Office Manager op 14 jun 2019
Thank you for taking out your valuable time and for sharing your experience during your function and stay at the Mahagun Sarovar Portico Suites. We are delighted to note that you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

8/10 – Goed

mehul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Amit op 27 dec 2018
Dear Sir, Greetings!! We are happy to know that you enjoyed your stay with us.We look forward to welcome again. Warm Regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Amit op 29 dec 2018
Dear Sir, Greetings!! We are concerned to know that you did not enjoyed your stay with us.Kindly advise on feedback so we can improve your experience next visit.

8/10 – Goed

Jamie, Los Angeles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent value for money and gorgeous rooftop pool. Far out from the centre in a not particularly interesting area but that will be why the price is good for the value. Check in took a while.
3 nachten verbleven in september 2018
Reactie van amit op 27 dec 2018
Dear Mam, Greetings of the day!! We are happy to know that you enjoyed your stay.We have also notd your feedback regards to check-in and we shall improve on same by imparting neccessary trainings..We look forward to welcome you again

8/10 – Goed

Lonny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Value
Check in was much smoother on this trip. Overall a good hotel for the price and the restaurant was very good. The grill is mediocre and waiters could not understand English very well. But will most likely stay again. The mall next door is very handy with plenty of good shops and a good food court. Hotel staff was very courteous and accommodating.
4 nachten verbleven in oktober 2018
Reactie van Front Office Manager op 14 jun 2019
Thank you for taking out your valuable time and for sharing your experience during your function and stay at the Mahagun Sarovar Portico Suites. We are delighted to note that you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

6/10 – Redelijk

Lonny

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poor check in
Arrived early morning. I had booked the day before so we could come right to the hotel after 24 hours I airports and flying. Arrived at hotel at about 3am. Took about one hour to get checked in. Hotel was fine and the restaurant was excellent. Restaurant staff were incredible and very attentive. Rooms were clean. Internet is slow but usable.
3 nachten verbleven in oktober 2018
Reactie van Front Office Manager op 14 jun 2019
Dear guest, greetings from Mahagun Sarovar Portico Suites. At Mahagun Sarovar Portico, it is our constant endeavor to make our guests stay memorable by rendering them with customized hospitality. We are disappointed to read your review and that we let you down. This review has been shared with the teams to ensure we improve where we are lacking and strengthen our guest services. We look forward to a visit from you before too Long, with the commitment of a memorable stay.

10/10 – Uitstekend

Akash

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memorable Stay
Awesome food, Excellent hospitality, one of the best accommodation in Delhi NCR
1 nacht verbleven in september 2018
Reactie van Amit Juyal Front Office Manager op 14 jun 2019
Thank you for taking out your valuable time and for sharing your experience during your function and stay at the Mahagun Sarovar Portico Suites. We are delighted to note that you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very spacious hotel and big rooms with all modern day amenities in a room
2 nachten verbleven in september 2018
Reactie van Front Office Manager op 14 jun 2019
Thank you for taking out your valuable time and for sharing your experience during your function and stay at the Mahagun Sarovar Portico Suites. We are delighted to note that you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

10/10 – Uitstekend

himanshu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
neat and clean with lavish buffet
everything was very nicely done
Reactie van Prashant Nair op 11 mei 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

8/10 – Goed

Pete, Washington DC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel next to the Mall
Hotel is located right adjacent to the Mahagun Metro Mall. Good choices of restaurants and other general shopping stores in the neighborhood. The hotel staff is very attentive and takes extra care of guests.
10 nachten verbleven in maart 2018
Reactie van Prashant Nair op 11 mei 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

6/10 – Redelijk

YONGMIN

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
비정상적인 타월제공
5 nachten verbleven in februari 2018
Reactie van Prashant Nair op 20 mrt 2018
존경받는 게스트 님, Mahagun Sarovar Portico Suites의 인사말! Mahagun Sarovar Portico에서는 맞춤 환대로 손님들을 기억에 남도록 꾸며 드리는 것이 우리의 끊임없는 노력입니다. 귀하의 리뷰를 읽는 데 실망하고 실망 시켰습니다. 이 리뷰는 우리가 부족한 부분을 개선하고 게스트 서비스를 강화할 수 있도록 팀과 공유되었습니다. 우리는 오랫동안 기억에 남을 숙박을 약속하며 방문하기를 고대합니다. 당신의 관례에 감사드립니다. Prashant Nair 룸 부장

8/10 – Goed

Amir

Positief: Personeel en service, comfort kamer
A good money's worth, although far from center
It was a good hotel, but many thing in the room were "broken" or not working. The wooden floor in one of the rooms was cracked, most of the A/C outlets were damaged and the shower's handle was barely attached to the wall.
1 nacht verbleven in februari 2018
Reactie van Prashant Nair op 20 mrt 2018
Dear Esteemed Guest, Greetings from Mahagun Sarovar Portico Suites! At Mahagun Sarovar Portico, it is our constant endeavor to make our guests’ stay memorable by rendering them with customized hospitality. We are disappointed to read your review and that we let you down. This review has been shared with the teams to ensure we improve where we are lacking and strengthen our guest services. We look forward to a visit from you before too long, with the commitment of a memorable stay. Thank you for your custom. Prashant Nair Room Division Manager

8/10 – Goed

YONGMIN

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2018
Reactie van Prashant Nair op 20 mrt 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

8/10 – Goed

RAJESH

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Average hotel
Plus adjourned to metro mall minus far away from delhi central and poor local area
Reactie van Prashant Nair op 20 mrt 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

4/10 – Matig

Jongyun

Positief: Netheid, comfort kamer
Negatief: Personeel en service
No
Generally room was clean. But hotel staffs in reception were not responsive and not responsible. I had to wait for long with all kinds of issues. The are of hotel was quite dirty and far from central area.
1 nacht verbleven in december 2017
Reactie van Prashant Nair op 12 feb 2018
Dear Esteemed Guest, Greetings from Mahagun Sarovar Portico Suites! At Mahagun Sarovar Portico, it is our constant endeavor to make our guests’ stay memorable by rendering them with customized hospitality. We are disappointed to read your review and that we let you down. This review has been shared with the teams to ensure we improve where we are lacking and strengthen our guest services. We look forward to a visit from you before too long, with the commitment of a memorable stay. Thank you for your custom. Prashant Nair Room Division Manager

10/10 – Uitstekend

vivek

Positief: Personeel en service, comfort kamer
In same about u can get much better stay
All was good, hotel food and hotel staff ... but service not equal to 4 or 5 start
1 nacht verbleven in oktober 2017
Reactie van Prashant Nair op 12 feb 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in september 2017
Reactie van Prashant Nair op 12 feb 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Reactie van Prashant Nair op 12 feb 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

8/10 – Goed

Rajagopalan, chennai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent budget business hotel
very good
Reactie van Prashant Nair op 12 feb 2018
Dear Guest, Greetings from Mahagun Sarovar Portico Suites! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prashant Nair Room Division Manager

2/10 – Ontzettend slecht

Kuldeep

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Bad Hotel
The hotel staff has a very bad attitute i complained Bout the doom condition they were leat bothered even one of there staff member told me that "you havr not booked tge hotel directly from us so i cant do anything about it". I wai shocked. When it came to the room We booked a sweet and i stayed in room number 805 the room was so bad WC sheet was brooken, water drain in thr baathroom was broken even very dangerous, there was no toiletries provided , no robe, no slippers , T.V. was not working properly . Even the size of T.V. is very small, same thing is with the bathroom very small you can,t turn inside the baathroom while taking bath. Now let me tell you about there breakfast, breakfast doesn't have much varieties and even there staff who were suppose to greet you were talking themselves. Front end staff is so bad that you can tell that they are not standing at the counter to provide service to customers but its seems like they are standing there as if they are under some punishment. Friends believe me if you are spending money and if you you need value for your money plz dont stay in this hotel
Reactie van Prashant Nair op 12 feb 2018
Dear Esteemed Guest, Greetings from Mahagun Sarovar Portico Suites! At Mahagun Sarovar Portico, it is our constant endeavor to make our guests’ stay memorable by rendering them with customized hospitality. We are disappointed to read your review and that we let you down. This review has been shared with the teams to ensure we improve where we are lacking and strengthen our guest services. We look forward to a visit from you before too long, with the commitment of a memorable stay. Thank you for your custom. Prashant Nair Room Division Manager