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Beoordelingen van Ramada by Wyndham Bali Sunset Road Kuta

4 out of 5
Ramada by Wyndham Bali Sunset Road Kuta
Jl. Sunset Road no. 9, Denpasar, Bali

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 33 van 136 beoordelingen" "
Gastenscore: 8 - Goed. 50 van 136 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 136 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 136 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 136 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed !!!
Goed Hotel voor zaken mensen ( come and go ), minder voor gezins vakantie!! Wel schoon en netheid! Te druk bijde hoofd ingang - tegen de straat aan !!!!
2 nachten verbleven in juli 2019

8/10 – Goed

T, Rotterdam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prijs-kwaliteitsverhouding is prima in orde.
Een prima hotel met vriendelijk personeel. Helaas spreken ze gebrekkig Engels, maar dat is volgens mij in heel Indonesië. Ik had een kingsize bed geboekt, maar die was niet meer beschikbaar. Alleen twin beds beschikbaar. Ik ging niet akkoord en moest zelf vragen om een eventuele upgrade. Hier gaven zij gehoor aan en gaven ons een Junior Suite met woonkamer en zelfs twee slaapkamers tegen mijn geboekte prijs. Dat is dan wel weer netjes!

10/10 – Uitstekend

Seyidali

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in maart 2024

8/10 – Goed

Severino

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The place close to airport
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Zaahir

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty

6/10 – Redelijk

Michael

Positief: Personeel en service
The room was small and a bit dated.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Bryan

Positief: Comfort kamer
Negatief: Netheid
Ok
The hotel is rather rundown, the bed was comfortable but the room could have been cleaner. I did like the breakfast. Also there is a rooftop pool which offers excellent views of the surrounding area.
1 nacht verbleven in juni 2021
Reactie van Sofyan - Director of Sales op 23 jun 2021
Dear Mr. Bryan, Thank you for your feedback. It was a pleasure assisting you and glad that you're enjoy staying with us. We're very appreciated of your review and we'll assurance for improving the room quality immediately. Hopefully you'll be happy to return again with us and hope to serve you more better at your next visit. Always stay safe and healthy, see you soon. Best Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the breakfast is great the staff are very friendly and helpful the pool could do with a renovation but overall the place is nice
1 nacht verbleven in februari 2020
Reactie van Sofyan - Director of Sales op 11 mrt 2020
Thank you for your feedback & staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you're enjoying during stay with us. We hope to see you again near the future & Have a pleasant day

2/10 – Ontzettend slecht

AC

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not clean, food was not good, staff is not aware of bookings and asked us to checkout a day before actual checkout. Do not hire their driver, he is too expensive.
3 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Location is rather far from the heart of Kuta - the surrounding area is rather drab. Hotel was simple and clean enough although the rooms had very thin walls so it could get quite noisy. In general, the hotel looks like it's seen better days. Staff were friendly otherwise.
3 nachten verbleven in oktober 2019

8/10 – Goed

Man

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
AC leaked in kids room. Requested to be checked but no one came
4 nachten verbleven in september 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nach Kanal gestunken man hat Ratten gesehen im Speisesaal Frühstück war mau und nicht Apititlich
6 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was amazing. A huge spread of food each morning with many different options. The breakfast staff was SO nice and helpful. They were immediately attentive and constantly refilling food. The hotel staff is incredibly friendly and helpful, very responsive. The hotel is close to the airport in a great location for shopping or catching a taxi to the beach. The gym is the best gym I've experienced in a hotel ever before. The pools are gorgeous. And the room service is delicious and very well priced. We ate room service nearly every single night. It's also 24/7 room service so if you work late or just need a midnight snack, they're always available. Overall, a fantastic hotel, especially for the price. I've never had so many great amenities at such a great price before!
27 nachten verbleven in augustus 2019

6/10 – Redelijk

Kerim Omer

Negatief: Staat van de accommodatie en faciliteiten
Quite a run down hotel.
Quite a run down hotel.
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
基本上房間可以，付近有便利商店，走出飯店左手邊有超市，大約步行十分鐘！
早餐人太多東西供應的慢，團體與個人在同一個地方用餐，有些失去用餐的氣氛！
4 nachten verbleven in september 2019

8/10 – Goed

River

Positief: Personeel en service, comfort kamer
5 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff from different departments are really well trained professionly. Impressed with the service. Keep it up all.
3 nachten verbleven in augustus 2019
Reactie van Iqbal_Febian op 19 aug 2019
Dear Guest, Thank you for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you enjoy your stay with us. We hope to see you again near the future. Regards, Iqbal Febian Marcom Manager

8/10 – Goed

Dominic

Standard hotel
It's was okay, bathroom was smelling but the room service was availble whenever asked to spray freshener. Guest room ac was leeking. Rooms are spacious and clean.
2 nachten verbleven in juli 2019
Reactie van Iqbal_Febian op 19 aug 2019
Hi Dominic, Thank for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm personally sorry if your bathroom is smelly & the ac was leaking. I will take serious notes regarding this. We do hope to see you again next time you visit Bali. Regards, Iqbal Febian Marketing Communication Manager

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was in a good location easy to get to. Was unhappy with the service asked several times to get ac fixed in our room as it was leaking and safe was not in use. They were fixed after the fourth time asking.
3 nachten verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
A good poolside and a good rooftop breakfast but terrible location, nothing interesting nearby, traffic to head to nice things, and the air conditioning in the room almost doesn’t work - deal breaker for me! The room needs to be cool and comfortable and beautiful- that’s the real experience for a tourist! Bali is pretty hot in May so good air conditioning is important!
2 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Allan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very bad
Do not choose this hotel because nothing is good about it.. The noise is to much, the staff are incompetent, the food is terrible, no working wifi etc. If you would like to stay there, try atleast 1 or 2 nights, do not take more as i did...
14 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

5 nachten verbleven in april 2019
Reactie van Evan - Cluster E-commerce Manager op 23 apr 2019
Dear Value Customer we thank you for your review for us look forward to welcome you again in our hotel best regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
One of the maids or housekeeping staff broke the glass to the balcony while I was away to an island on Lombok and right when I’m checking out - late to my flight by the way they said I had to pay because it was guest liability. Because I was going miss my flight I paid it but will definitely complain to the hotel management.
10 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2019
Reactie van Evan - Cluster Ecommerce op 2 apr 2019
Dear Value Guest We Thank you for your review for us look forward to welcome you again in the future

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was fantastic! The rooms were amazing! The pools and restaurants were great as well. Great service!
2 nachten verbleven in maart 2019
Reactie van Anastasia Damayanti op 26 mrt 2019
Hi Guest, Warmest greeting from the heart of Kuta. Thank you for taking your time and give us some great review. I'm pleased to know that our facilities & services meeting your expectation. I hope to see you again in your next visit to Bali at Ramada by Wyndham Bali Sunset Road Kuta. Regards, Anastasia Damayanti General Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
the staff at the front desk were very helpful and friendly. our room was not clean the whole time we were there. the faucet n shower n toilet were not clean everyday . only replaced the towels and made the beds.
4 nachten verbleven in februari 2019
Reactie van Iqbal Febian Tirtowiguno op 14 feb 2019
Dear Guest, Greeting from the heart of Kuta. Thank you to taking your time for give us some feedback and complimenting our staff. we are sorry that you have to experience such thing on your holiday. We have noted your feedback seriously that we will review for improvement. We hope to see you again next time you visit Bali. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very unprofessional, they just let sit there waiting and I have to asked if the room is ready also there were no staff offered to help with your luggage. AC inside the room was leaking and water dropping from the ceiling! It looks like the hotel has not been maintained properly and left the next morning ASAP!!!! Terrible!! DO NOT stay at this hotel!!!
3 nachten verbleven in februari 2019
Reactie van Evan E-Commerce Manager op 13 mrt 2019
Dear Our Valued Customer we do apologize for your bad experience you have during your stay with us. we'll improve our service and it will not happen again in the future and we'll look forward to welcomed you again

4/10 – Matig

Anders

Negatief: Personeel en service, comfort kamer
2 nachten verbleven in februari 2019
Reactie van Evan E-Commerce Manager op 13 mrt 2019
Dear Valued customer we do apologize for your bad experience during your stay with us. we'll improve our service and it will not happen again in the future. and we look forward to welcomed you again

6/10 – Redelijk

Tracey

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not a 4 star hotel
The hotel needs to be condemned. It is a disgrace. On a positive note, the staff were lovely.
15 nachten verbleven in december 2018
Reactie van Iqbal Febian op 12 feb 2019
Dear Tracey, I am so proud to be able to work with such passionate people who come to work with a smile on their face aiming to always deliver an excellent service for any of our guests. Regarding the hotel condition, we will take this into management attention and look for ways to improve it. Best Regards, Iqbal Febian Tirtowiguno Asst. Marketing communication Manager

8/10 – Goed

Laly

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel. Didn’t spend a lot of time in there due to sight seeing and exploring the island. Breakfast is lovely and lots to choose from. Rooms were clean on arrival, however safe didn’t work and staff never came to check after we asked. Fresh bottled water in room given every day which was lovely. Stayed at Christmas time so very busy which means the hotel being a slight further walk than the main hotels near Kuta Beach was more beneficial when needing a taxi to different places as less traffic! Spa massage was lovely. Pool area was clean and nice. Staff polite and friendly
7 nachten verbleven in december 2018
Reactie van Iqbal Febian Tirtowiguno op 14 feb 2019
Dear Laly, Greeting from the heart of Kuta. Thank you for your review and for staying with us in Ramada. We are glad to know that you are happy with our breakfast , rooms, pools & the hotel services. We really appreciate your great review & we look forward to welcoming you back at Ramada by Wyndham Bali Sunset Road Kuta when you travelling back to Bali. With best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ゴキブリが二回出現。 ハンドタオルが補充されなかった。 部屋の呼鈴が故障。 エアコンの音がうるさい。
4 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Value and Service
Great stay, very good service and amazing value considering our budget
5 nachten verbleven in december 2018
Reactie van Iqbal Febian Tirtowiguno op 14 feb 2019
Greeting from Ramada by Wyndham Bali Sunset Road Kuta. Thank you for taking your time to give us review. We are glad to know that you are happy staying with us. We look forward to welcoming you again at Ramada by Wyndham Bali Sunset Road Kuta whenever you visit Bali again. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 – Redelijk

Deepak

Positief: Personeel en service
Negatief: Netheid
Try and avoid
The room was on ground floor and had a potent sewer smell, the AC was leaking and damaged some of my clothes. Room 1110. Once issue was reported nothing much was done. No room change. The safe was not reset and had to wait 1 hour for somebody to reset
4 nachten verbleven in september 2018

4/10 – Matig

WONG, Hong Kong

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The room I stayed was very noisy as it is close to the reception area and the hotel is too close to the road where traffic is very busy. The room is also very dark as the balcony is covered. The price is good and the gym is great. One has to trade off between these factors when considering this hotel.
3 nachten verbleven in juli 2018

6/10 – Redelijk

Judith

Ok stay
The hotel was close to everything but located on a very busy street. To go somewhere took time due to traffic. The Room was clean but the air-con was broken. Ok stay but next time I would stay in a less touristy area.
6 nachten verbleven in februari 2018

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2017

8/10 – Goed

Gabgarote, Mexico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and new hotel. Very nice staff
Everything is nice, but they could improve with the breakfast quality.
1 nacht verbleven in december 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
not a good experience at all,
booked and payed through expedia well in advance. got to the hotel and they had no booking for us as we not in the system. after waiting for 45 minutes, it took me getting quite upset with the service desk attendant that they gave us a room.
1 nacht verbleven in augustus 2017

8/10 – Goed

david

Positief: Comfort kamer
Comfortable hotel with a good gym for a hotel. Good roof top open air breakfast buffet. Air-conditioners in rooms leak water and create a puddle on the floor. Disappointingly the Wifi was very poor everywhere except the lobby. Room servicing was patchy - every day they'd forget something and it was impossible to get them to come back (One day I tried calling reception 4 times to get towels with no luck! ). Served as a good base for our first week in Bali but there is nothing in the local area so we needed to get a cab to sites and restaurants.
7 nachten verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is a very big and modern facility. It's the polar opposite of the small little boutique hotels we stayed in in Bali. The hotel lobby, full of tourists checking in or checking out, reminded me of the bustle of casino hotels in Vegas, yet the staff was very friendly and attentive: which is a no small feat when you you consider how many guests they deal with every day. The two pools are beautiful. Our room was very comfortable. The laundry needed some attention as my partner's "fresh" bath towel had what looked like a food stain on it and there were makeup marks on our sheet (lipstick or blush...I couldn't tell for sure). Otherwise, the room was neat and tidy. Room service was prompt. The area immediately around the hotel is not particularly interesting, but a 30 minute stroll gets you to the beach. The airport shuttle which cost 150,000 rupiah or $11 US was easy to arrange and got us to the airport swiftly with a 30 minute drive time. Overall, this hotel was a very good value for the money and we were happy to have stayed there.
1 nacht verbleven in juli 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2017

6/10 – Redelijk

Jesus , China

Positief: Netheid, personeel en service en comfort kamer
Terrible wifi
The wifi in this hotel was not good. I chose the hotel because i read it would be good for a business traveler, but it was not. The staff is friendly, but not helpful. The breakfast buffet was good, but they let people smoke at the table. So if you like 2nd hand smoke, you will love it.

6/10 – Redelijk

chris, perth australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy to get to Kuta
Staff were very helpful, special thank to Ayu and Eva. Breakfast was very nice, room pleasant. We found it easy to head to Kuta

10/10 – Uitstekend

Magesh Kumar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
I stayed in Ramada for two days with Family. Excellent ambience and service by the hotel team. Added advantage is the Krishna super market which is having almost all range of product and most important is no need to Bargain:-). The hotel is also not too far from the Airport and in a way better that we don't get stuck in the usual traffic around the Kuta area.