Accommodatievoorzieningen

Beoordelingen van Holiday Inn Express And Suites Denton South, an IHG Hotel

2.5 out of 5

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 395 van 545 beoordelingen" "
Gastenscore: 8 - Goed. 91 van 545 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 545 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 545 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 545 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

javonne

Reisde met partner
Positief: Netheid, personeel en service
There was a smell in our room. Possibly, unseen water damage.
4 nachten verbleven in mei 2024
Reactie van Faith Rowland op 28 mei 2024
We regret that your stay fell short of your expectations. It's unfortunate that you had concerns about the smell in your room. We do greatly appreciate your bringing this to our attention. Rest assured, we have already gotten our maintenance team on rectifying this issue. Kindly consider giving us another opportunity in the future.

10/10 – Uitstekend

Barbara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff. Clean facility. Great breakfast
1 nacht verbleven in mei 2024
Reactie van Faith Rowland op 21 mei 2024
Thank you very much for your five-star review! It was our pleasure to serve you, and we appreciate you shouting out our staff, cleanliness, and complimentary breakfast! We hope to be your first choice for outstanding hospitality anytime your travels bring you to Denton.

10/10 – Uitstekend

Brett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean and staff was friendly.
2 nachten verbleven in mei 2024
Reactie van Faith Rowland op 19 mei 2024
Thank you so much for the feedback. It warms our hearts to know that you enjoyed everything about your stay, from our clean accommodations to our friendly staff. Please come back and join us again soon.

2/10 – Ontzettend slecht

Yashwanth

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hvac not working
1 nacht verbleven in mei 2024
Reactie van Faith Rowland op 16 mei 2024
It's evident you didn't have a satisfying stay and your dissatisfaction is tremendously regrettable. Our aim is to keep everyone comfortable and happy during their visit. We appreciate you pointing out areas where we can improve, such as the HVAC units in our rooms. Feedback like yours helps us identify our shortcomings and prioritize improvements. I do see that you messaged the front desk for assistance. Our front desk agent did respond trying to identify and solve the issue, however communication was not reciprocated. Rest assured, this issue is actively being resolved by our engineering team. Again, we would like to thank you for bringing this matter to our attention, and apologize once more for any inconveniences this may have caused. We hope you'll reconsider and give us another opportunity to show you how wonderful a stay with us can truly be.

10/10 – Uitstekend

Bill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. Staff is friendly and helpful. Breakfast was the usual hotel type food. Good choices of food and drink. Hot coffee was the best.
1 nacht verbleven in mei 2024
Reactie van Faith Rowland op 12 mei 2024
Thank you for the five stars! We're so happy to hear our staff added to your enjoyment during your stay! We look forward to seeing you again soon!

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would recommend to friends and family. Loved it.
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 10 mei 2024
Thank you for your review and for recommending us to your fellow travelers! We're delighted our excellent accommodations were a highlight of your visit, and we appreciate you mentioning them to your fellow travelers. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Zack

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to highway
3 nachten verbleven in april 2024
Reactie van Faith Rowland op 10 mei 2024
We are so glad to hear you enjoyed your stay! We would like to thank you for the amazing scores you gave us as well! We are pleased to hear you enjoyed the convivence of your location. If you are ever back in the Denton area, we hope to see you again!

10/10 – Uitstekend

Tammy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Wonderful staff.
1 nacht verbleven in mei 2024
Reactie van Faith Rowland op 12 mei 2024
Thank you so much for the high rating. We are so happy to know that our amazing team members and location added up to a wonderful experience! We hope you will consider joining us again soon!

10/10 – Uitstekend

praveen kumar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room
2 nachten verbleven in april 2024
Reactie van Faith Rowland op 29 apr 2024
Thank you for staying at the Holiday Inn Express and for taking the time to share your review. We're pleased to hear that you enjoyed the cleanliness of your room! Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back.

10/10 – Uitstekend

David Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very communicative and attentive.
2 nachten verbleven in april 2024
Reactie van Faith Rowland op 29 apr 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the wonderful scores you gave us! We always strive to provide extraordinary service for every one of our guests! Every guest should feel safe and comfortable when they stay with us so we hope to have you back in the near future, have a blessed week!

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great night sleep, room was quiet
1 nacht verbleven in april 2024
Reactie van Faith Rowland op 29 apr 2024
Thank you very much for your five-star review! It was our pleasure to serve you! We are glad to hear you has a great nights sleep. We hope if you ever are back in the Denton area, you choose to stay with us again!

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Buc-ees
5 nachten verbleven in april 2024
Reactie van Faith Rowland op 23 apr 2024
We're so happy to hear you enjoyed your stay at Holiday Inn Express. We look forward to your next visit!

10/10 – Uitstekend

Joyce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Faith Rowland op 23 apr 2024
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in april 2024
Reactie van Faith Rowland op 25 apr 2024
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay! We always try our best to ensure each guest has a comfortable stay! If you are ever back in the Denton area, we would love to have you back!

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A property & staff
1 nacht verbleven in april 2024
Reactie van Faith Rowland op 22 apr 2024
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that you found the property and staff to your liking. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Faith Rowland op 18 apr 2024
Thank you so much for the high rating. We are so happy to know that our amazing team members, comfortable beds, and more added up to a wonderful experience. We hope you will consider joining us again soon!

10/10 – Uitstekend

Gaby

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Newer hotel. Very clean. Breakfast was good. Dining options in walking distance. Tesla charging stations close by.
3 nachten verbleven in april 2024
Reactie van Faith Rowland op 10 apr 2024
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that you found the accommodations, cleanliness, and dining experiences to your liking. Your support means the world to us. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!

10/10 – Uitstekend

Jorge

1 nacht verbleven in april 2024
Reactie van Faith Rowland op 29 apr 2024
Thank you so much for taking the time to leave for feedback and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!

10/10 – Uitstekend

Brandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in april 2024
Reactie van Faith Rowland op 8 apr 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the wonderful scores you gave us! We always strive to provide extraordinary service for every one of our guests! Every guest should feel safe and comfortable when they stay with us so we hope to have you back in the near future, have a blessed week!

8/10 – Goed

MARY ANN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not realize it was next to the freeway and that there was a good deal of traffic noise
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 4 apr 2024
Thank you so much for the great scores you gave us! Your feedback truly matters to us, and we are so sorry the high way noise disturbed you. Please feel free to contact the front desk if you have any issues in the future! We also provide complimentary sound machines for all our guests, to help drown out some of that highway noise. Please rest assured the team is working diligently to provide our guests with excellent services. It's our hope that you'll consider giving us another chance in the future.

10/10 – Uitstekend

Adriana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Atencion al cliente
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 1 apr 2024
Thank you so much for the feedback. It warms our hearts to know that you enjoyed your stay! Thank you for the 5 star rating! We are so glad to know you were pleased with our staff's customer service! Please come back and join us again soon.

10/10 – Uitstekend

NORMA

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel was beautifully clean. We enjoyed the complimentary breakfast. Our bed and pillows were super comfortable, too. Thank you such a wonderful stay!
2 nachten verbleven in maart 2024
Reactie van Faith Rowland op 27 mrt 2024
Thank you so much for taking the time to share your positive experience at Holiday Inn Express! We're thrilled to hear that you've chosen to stay with us, and that we've met your expectations. We appreciate your comments on our breakfast, cleanliness, and comfortable beds! We look forward to welcoming you back for many more exceptional experiences in the future!

10/10 – Uitstekend

Gayla

Everything was good
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 21 mrt 2024
Thank you so much for taking the time to give your feedback! We're so happy to hear you enjoyed your stay at Holiday Inn Express. We look forwardto your next visit!

8/10 – Goed

Misty

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
close to highway but there was no noise other than people above us.
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 25 mrt 2024
Thank you so much for taking the time to leave a review and leave a wonderfulrating! We are so sorry to hear about the noise! If you do run into any issues during your stay, the front desk would love to assist you. We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!

10/10 – Uitstekend

Keith

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and facilities were excellent
6 nachten verbleven in maart 2024
Reactie van Faith Rowland op 19 mrt 2024
We are delightful to know that you enjoyed you stay with us at Holiday Inn Express. Our team members certainly appreciate your recognition of their dedication in serving your guests. We look forward towelcoming you again soon. Thank you for sharing your experience!

8/10 – Goed

Wendy

2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 19 mrt 2024
Thank you so much for taking the time to leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!

10/10 – Uitstekend

Jacinda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jean was great with Customer Service! Quiet and peaceful rest!
2 nachten verbleven in maart 2024
Reactie van Faith Rowland op 18 mrt 2024
Thank you so much for the high rating. We are so happy to know that our amazing team members, comfortable beds, and more added up to a wonderful experience. We hope you will consider joining us again soon!

10/10 – Uitstekend

Keilly

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
2 nachten verbleven in maart 2024
Reactie van Faith Rowland op 15 mrt 2024
It was an honor to have you at Holiday Inn Express. We aim to deliver an exceptional experience, so we're thrilled you loved our cleanliness Thank you for being our guest, and we look forward to your next visit!

8/10 – Goed

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is well maintained and the staff are very friendly.
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 15 mrt 2024
Thank you so much for the feedback. It warms our hearts to know that you enjoyed everything about your stay, from our clean accommodations to our wonderful service. Please come back and join us again soon!

10/10 – Uitstekend

tom

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. The lady, who checked us in friendly, welcoming, profesional.definitely recommend
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 14 mrt 2024
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that your experience with our staff was to your liking. Your support means the world to us. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!

10/10 – Uitstekend

JaVoni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 9 mrt 2024
Thank you for the five stars! We're so happy to hear you enjoyed your staycation! We look forward to seeing you again

8/10 – Goed

Holly, Jasper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
as expected. good for the low price. happy with stay
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 9 mrt 2024
We're so happy to hear you enjoyed your stay at Holiday Inn Express. We look forward to your next visit!

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Faith Rowland op 8 mrt 2024
hank you so much for taking the time to fill out our survey! I want to thank you so much for the amazing scores you gave as well! We hope to have you back in the future, we would love to have you stay at our property again if you're ever in the Denton area. Have a wonderful week!

10/10 – Uitstekend

kelli, Hamilton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Faith Rowland op 8 mrt 2024
Thank you so much for taking the time to fill out our survey, we really appreciate your time. We always strive to accommodate our guests with top-grade service, while they're here with us! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No milk for ale to go with the free cookies
2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 3 mrt 2024
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We do not sell milk but you could always ask the front desk and we'd be more than happy to grab some for you. We're glad to hear you enjoyed the cookies! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, comfortable hotel. Nice sized rooms. Very nice hot and cold breakfast with a variety of drinks. Polite, friendly staff.
2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 3 mrt 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you so much for taking the time to shout out our staff, we strive to accommodate our guests with outstanding service! We also appreciate the kind words about our amenities and breakfast options, our guest satisfaction is our top priority at all times! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Geoffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, helpful and friendly
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 28 feb 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you for taking the time to shout out our staff as well, we strive to accommodate our guests with marvelous service every time! We'll be sure to pass those thoughtful words along to our staff, it will be greatly appreciated and motivating! Our guest satisfaction is our top priority at all times, we're thrilled to know we helped make your stay better! We hope to have you back in the near future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Mary Jo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was so nice. The only problem is the traffic noise from the interstate
3 nachten verbleven in februari 2024
Reactie van Faith Rowland op 25 feb 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. We also appreciate the kind words about our amenities We apologize for any inconvenience you faced during your stay! We pride ourselves on maintaining great service throughout the property, so please feel free to contact the front desk if you have any issues in the future! We also provide complimentary sound machines for all our guests, to help drown out some of that highway noise. We do hope to see you back soon, so we could accommodate your stay better. Have a fantastic week!

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Comfortable!
We went to Denton to visit UNT. Stayed at this hotel for one night. The staff was very friendly and the hotel was very clean. Beds were comfortable and the breakfast was quite good- many choices. The hotel is located right on I-35, so if you are noise-sensitive, ask for a room in the back of the hotel. They also included a white noise machine in the room. Nice touch! I used the gym in the morning. They have weights, several treadmills, a bike and a few elipticals. The equipment was clean and in working order. Would stay there again if traveling to Denton.
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 25 feb 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you so much for taking the time to shout out our staff, we strive to accommodate our guests with top-notch service. We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Great place to stay. We were in Denton for highschool softball. They were accommodating to the team, coaches, and parents. The front desk workers are amazing. They are all courteous and friendly.
2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 25 feb 2024
Thank you so much for taking the time to fill out our survey, we really appreciate your time. We always strive to accommodate our guests with top-notch service, while they're here with us! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Stacy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean, staff was very helpful and pleasant. Breakfast was normal for Hotel breakfast. We definitely enjoyed our stay.
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 23 feb 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters! I want to thank you so much for taking the time to recognize some of our amazing qualities as well, we always strive to accommodate our guests in every way! We hope to have you back in the future, we would love to have you stay at our property again if you're ever in the Denton area. Have a wonderful week!

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 23 feb 2024
Thank you so much for taking the time to fill out our survey, we really appreciate your time. We always strive to accommodate our guests with top-grade service, while they're here with us! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

David

2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 21 mrt 2024
Thank you very much for your five-star review! It was our pleasure to serve you. We hope to be your first choice for outstanding hospitality anytime your travelsbring you to Denton.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Faith Rowland op 21 feb 2024
Thank you so much for taking the time to fill out our survey, we really appreciate yourtime. We always strive to accommodate our guests with top-grade service, while they arehere with us! We hope to have you back in the future, we’d love to have you stay at ourproperty again. Have a fantastic week!

10/10 – Uitstekend

Reese

2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 21 mrt 2024
Thank you for the five stars! We're so happy to hear you enjoyed your stay! We look forward to seeing you again.

10/10 – Uitstekend

Deanna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 19 feb 2024
Thank you so much for taking the time to fill out our survey, we really appreciate your time. We always strive to accommodate our guests with top-grade service, while they're here with us! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!

10/10 – Uitstekend

Ashlee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 16 feb 2024
Thank you so much for taking the time to fill out our survey, we really appreciate yourtime. We always strive to accommodate our guests with top-grade service, while they'rehere with us! We hope to have you back in the future, we’d love to have you stay at ourproperty again. Have a fantastic week!

10/10 – Uitstekend

Sali

2 nachten verbleven in februari 2024
Reactie van Faith Rowland op 15 feb 2024
Thanks for leaving a rating on your stay. We're glad to see you enjoyed your stay and can't wait to have you again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay
Everything was was good. I would definitely come back
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 13 feb 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the amazing scores you gave us and as well as shouting out our staff! We try to always strive for exceptional service 100% of the time for every one of our guests! Every guest should feel like this is a second home to them so we hope to have you back in the near future, have a blessed week!

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s right next to a buc-ees so pretty nice and everything is within 5-10 minute drive from the hotel. Staff was very very nice. A new employee had started I wish I got her name but just very welcoming ,very sweet girls working there. Had an incident with our room door kinda looked like someone was trying to break into our room and when I reported the damage they listened and didn’t assume we were the cause of it. It makes your stay better when the staff is so amazing.
1 nacht verbleven in februari 2024
Reactie van Faith Rowland op 5 feb 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the amazing scores you gave us and as well as shouting out our staff! We try to always strive for exceptional service 100% of the time for every one of our guests! Thank you for letting us know about the door handle. We will let our head engineer know about the issues, so it can be addressed as soon as possible. Have a blessed week!