Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Denton - University Drive

2.5 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 457 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 258 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 1005 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Kevin

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I have stayed at this hotel every year since it was built. We set up at an event at Texas Motor Speedway every year, and this is our hotel every year. Each year, the condition of the hotel declines. We leave for our event early in the morning, which is ok during the week because breakfast is served at 6 am. But Saturday, we have to get it elsewhere because it starts at 7 on weekends. Holiday Inn next door has breakfast early on weekends. I know this because one of our friends stays there every year. No ice or vending on floors other than 1. Machines have been removed. Just frustrating. This property was always our favorite, and I doubt I will book it again.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, cozy and spacious. Great shower and strong wifi, too.
1 nacht verbleven in april 2024
Reactie van Mr. J op 30 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 – Redelijk

Shanden

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mr. J op 30 apr 2024
Dear ShandenThank you very much for the wonderful feedback. We are glad that you had a good stay. We would love to hear your feedback on how we could make it even better. We hope to see you soon.Best Wishes

4/10 – Matig

Kseniya

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property looks better from outside then inside it has a strong stale moldy smell which is hard to sleep with a/c was loud and didn’t work well woke up with it being really hot even thought I set it low I wish we would have went with another hotel
1 nacht verbleven in april 2024
Reactie van J.Williams op 29 apr 2024
Dear Guest,We do apologize for the inconvenience caused to you, the weather plays an important role in the ambience.Best Wishes

10/10 – Uitstekend

brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and clean!
1 nacht verbleven in april 2024
Reactie van J.Willams op 29 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy efficient check-in, friendly staff, and clean room.
1 nacht verbleven in april 2024
Reactie van J.Williams op 29 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Fernanda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Perfect safe and healthy stay
1 nacht verbleven in april 2024
Reactie van J.Williams op 29 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Christi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was comfortable and the staff were very nice.
4 nachten verbleven in april 2024
Reactie van J.Williams op 29 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 – Redelijk

Harry

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had 2 tv's in room one was stuck on 1 channel and the other tv wouldn't even turn on.
1 nacht verbleven in april 2024
Reactie van J.Williams op 29 apr 2024
Dear Guest,Thank you for your Feeback. I have forwarded your concern to our maintenance team. they advised us that we needed to change the input to different HDMI.We do apologize for the inconvenience.Best Wishes

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van J. Williams op 29 apr 2024
Dear GuestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

2/10 – Ontzettend slecht

Edgar

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not receive the service because there were no rooms and I was still charged.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Christi

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van J.Williams op 22 apr 2024
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

6/10 – Redelijk

Srinivasa

Positief: Personeel en service, voorzieningen
Decent hotel for the price. Room smell a bit. Corridor area needs upkeep.
1 nacht verbleven in april 2024
Reactie van J. Williams op 22 apr 2024
Dear Guest,We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am finished with the survey.
4 nachten verbleven in april 2024
Reactie van J.Williams op 22 apr 2024
Dear Kathleen,Thank you for your 5-star rating, we look forward to seeing you soon.Best Wishes

4/10 – Matig

Janelle

Positief: Personeel en service
Online shows pictures with hot tub at pool, we got there and it’s been filled. Pool was nice but no tub. Beds super uncomfortable, smells like your sleeping in bleach. Couch pull bed was completely horrid. Pointless to list as a bed.
1 nacht verbleven in april 2024
Reactie van J.Williams op 22 apr 2024
We want to take a minute and apologize on our staff behalf. We do not have Hot tub and we apologize for the pics not being updated.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

8/10 – Goed

Frances

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to my location i needed to be at
2 nachten verbleven in maart 2024
Reactie van J. Willimas op 29 apr 2024
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van J. Williams op 29 apr 2024
Dear GuestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 – Redelijk

Kathleen

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is in an industrial/construction area and not easily accessible. Rooms are outdated and air I ditto ing smelled of mildew. Police cars patrolling the area and hotel directly next door. A lot of loitering outside by people, did not feel the safest.
1 nacht verbleven in april 2024
Reactie van J.Williams op 22 apr 2024
We want to take a minute and apologize on our staff behalf. We offer safety and peace of mind by offering free services to our hard-working police officers.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.Best WishesI have forwarded your concerns to our management and appropriate training will be implemented.

8/10 – Goed

kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Met the requirement for clean safe lodging. The shower wasn’t hot & the $50 deposit is insulting. To add insult to injury, the deposit is not immediately refunded & I am not being paid interest while deposit is being refunded a week or more later. Ridiculous that there is a deposit required. While the facility was quite nice, based on there being a deposit, Laquinta must cater to or attract the ilk of customers who trash rooms. I’m thinking I should find somewhere better to lodge for future stays.
1 nacht verbleven in april 2024
Reactie van Mr. J op 10 apr 2024
We are saddened to hear your stay was less than perfect. But to touch on a couple of things that you brought up. The incidental deposit is a common practice amongst many hotels. This is to combat stolen, broken, destroyed items in the rooms. This is not to be insulting to anyone. But to also help to combat the ilk you speak of. We are sorry if you felt any insult towards yourself. But there was none meant to you or any other of our welcomed guests. Also we release the deposit from our side the same day you check out. But your bank may put a hold for 3-5 business days depending on the bank. This is why we offer a receipt for your card at check out to help to expedite this process.best wishes & safe travelsJ. Williams.

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neues Hotel mit guter Ausstattung. Frühstück leider mit Abstrichen. Apfelsaft war eher Wasser, Bacon nur teilweise gebraten.
1 nacht verbleven in april 2024
Reactie van Mr. J op 10 apr 2024
Es tut uns leid zu hören, dass Ihr Aufenthalt nicht in allen Teilen perfekt war. Wir haben alle Teammitglieder über dieses Problem informiert und hoffen, es in Zukunft lösen zu können.Es war uns eine Freude, Sie bei uns begrüßen zu dürfen, und wir hoffen, dass wir in naher Zukunft eine weitere Chance bekommen.Beste Wünsche und gute Reise.J Williams.

10/10 – Uitstekend

Laura V, Arlington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get to it
1 nacht verbleven in maart 2024
Reactie van Mr. J op 10 apr 2024
Thank you for kind words & rating.It was a pleasure to host you & we hope to see you again soon.Best wishes & safe travels.J. Williams.

8/10 – Goed

Jocelyne, Loveland

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They are currently having renovations done. But our night there was great. The rooms are clean, the shower was hot, and breakfast the next day was delicious. Also the staff were all great!
1 nacht verbleven in april 2024
Reactie van Mr. J op 10 apr 2024
Thank you for the kind words.We hope to see you again soon.Best wishes & safe travels.J. Williams.

6/10 – Redelijk

Arely

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
Our tv in our room didn’t work. One of the bed frame made so much noise when you moved. We told the front desk but the person working there simply ignored us and didn’t say anything.
1 nacht verbleven in april 2024
Reactie van J.Williams op 22 apr 2024
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

6/10 – Redelijk

Kwabena

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found roaches in my room. They sent someone to spray some chemicals while I was in the room with my family and I stopped the person. They should do it in my absence. Dissapp
2 nachten verbleven in maart 2024
Reactie van J.Williams op 22 apr 2024
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

10/10 – Uitstekend

toilet

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little construction/upgrading going on but still a rad location. 5 star for sure.
1 nacht verbleven in maart 2024
Reactie van J. Williams op 4 apr 2024
Dear guestThank you very much for the wonderful review. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Nichelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
fast and easy check in, polite staff
1 nacht verbleven in maart 2024
Reactie van J. Willimas op 4 apr 2024
Dear guestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Corey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was modern and clean. Staff was very accommodating. Had a couple things I needed staff to respond to and they were very helpful. The location is on I-35 with tons of construction at this time, so be prepared. Complimentary breakfast was 7 AM to 10 AM, allowing for flexible morning schedule. I’d stay here again.
2 nachten verbleven in maart 2024
Reactie van J. Willlimas op 4 apr 2024
Dear guestThank you very much for the wonderful review. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Patience, Worcester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good
2 nachten verbleven in maart 2024
Reactie van J. Willimas op 4 apr 2024
Dear guestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

4/10 – Matig

Brandy

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The front desk clerk was very rude. They made put a security deposit and then when I was checking out it took almost 30 min to go check room before they would give it back.
1 nacht verbleven in maart 2024
Reactie van J. Williams op 4 apr 2024
Dear guestThank you very much for the input. We are extremely sorry to hear about delay in getting incidental deposit back, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

kumar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel with good breakfast.
1 nacht verbleven in maart 2024
Reactie van J. Willimas op 4 apr 2024
Dear guestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Hilario

Reisde met partner
Positief: Voorzieningen
Nice hotel
1 nacht verbleven in maart 2024
Reactie van J. Willimas op 4 apr 2024
Dear guestThank you very much for the wonderful review. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 – Redelijk

Jennifer

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property’s needed lots of repair: the fake trees, grass was overgrown and patchy, the hallway wallpaper was peeling, the baseboards looked rotten, and there was a mildew smell in the room. The breakfast wasn’t good and the apple and orange juice were extremely watery.
1 nacht verbleven in maart 2024
Reactie van J. Williams op 29 mrt 2024
Dear Guest,Thank you very much for your review and suggestions.As you may have noticed that we are in the process of renovating lobby and other parts of the hotel and taking care of all the wear and tear which happens overtime.Rest assured, we will see you on your next trip.Best Wishes

2/10 – Ontzettend slecht

Lynn

Reisde met huisdieren
Place was not very well kept. It
2 nachten verbleven in maart 2024
Reactie van Mr. J op 28 mrt 2024
We are very sad to hear that you had a bad experience. As we are remodeling we ask that everyone please be patient with us. We hope that you give us another opportunity to be able to give you a better experienceBest wishes

10/10 – Uitstekend

Tyler

1 nacht verbleven in maart 2024
Reactie van J. Willimas op 22 apr 2024
Dear Tyler,Thak you so much for your 5-star rating, we hope to see you soon.Best Wishes

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in maart 2024
Reactie van J. Williams op 28 mrt 2024
Dear GuestThank you very much for your feedback.We are sorry to hear that you did not get to stay with us. We hope to see you again next time you are in town.Best Wishes.

8/10 – Goed

Melisha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed our overnight stay. It was quiet close to dining. I did not like driving into the property.
1 nacht verbleven in maart 2024
Reactie van Mr. J op 27 mrt 2024
Thank you for your kind words & choosing to stay with us. It was a pleasure to host you for the night & we hope to see you again soon.Best wishes & safe travelsJ. Williams.

10/10 – Uitstekend

Rosario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Mr. J op 27 mrt 2024
Thank you for the kind rating. It was ourt pleasure to host you & we hope to see you again soon.Best wishes & safe travelsJ. Williams.

8/10 – Goed

Erin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We reserved this hotel because it had an indoor pool since it was too cold for an outdoor pool. But the hotel was being remodeled and the pool was closed and under construction. Had we know we wouldn’t have stayed here since that’s why we chose it.
2 nachten verbleven in maart 2024
Reactie van J. Williams op 26 mrt 2024
Dear GuestThank you very much for your feedback and we are sorry to hear that you did not get to enjoy the pool.We are done with renovating the pool and it is ready for you enjoy on your next trip.Best Wishes

2/10 – Ontzettend slecht

Laura

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is run down, dirty, and overall very unpleasant to stay in.
1 nacht verbleven in maart 2024
Reactie van J. Williams op 22 mrt 2024
Dear Laura,We apologize for the inconvenience, we are under renovations and working hard to provide better experience for our guests.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will be back.
1 nacht verbleven in maart 2024
Reactie van J. Willimas op 22 mrt 2024
Dear GuestThank you very much for the wonderful review.We are glad that you enjoyed your stay and we hope to see you again.Best Wishes

10/10 – Uitstekend

Brittani

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay. Everything was nice and quiet.
2 nachten verbleven in maart 2024
Reactie van J. Williams op 15 mrt 2024
Dear GuestThank you very much for the wonderful review. We are glad that you enjoyed your stay with us and we hope to see you soon.Best Wishes

6/10 – Redelijk

Christie

1 nacht verbleven in maart 2024
Reactie van J. Williams op 4 apr 2024
Dear guestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Dawn

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff, quiet area and super clean
1 nacht verbleven in februari 2024
Reactie van J. Williams op 15 mrt 2024
Dear GuestThank you very much for the wonderful review. We are glad that you enjoyed your stay with us and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Tiffany, Olathe

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property was under construction
1 nacht verbleven in maart 2024
Reactie van J. Williams op 15 mrt 2024
Dear GuestThank you very much for the wonderful rating. We are glad that you enjoyed your stay with us and we hope to see you soon.Best Wishes

10/10 – Uitstekend

Scott, Sturgeon County

1 nacht verbleven in maart 2024
Reactie van J. Willimas op 4 apr 2024
Dear guestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service
Our room was very clean and roomy. Liked the bedding and pillows but the air conditioner was loud. Also We could hear anything that went on in the hallway. The pool is being redone and so is the breakfast room so the downstairs breakfast area is in a makeshift area by the front door.
1 nacht verbleven in maart 2024
Reactie van A. Orellana op 11 mrt 2024
Thank you for your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. We're glad to hear that you appreciated our location and staff. However, we're sorry to hear about the issues with the construction and the room not being as expected. We understand how frustrating it must have been to deal with these issues, especially regarding the fridge and pool availability. Your comments will be shared with our team for improvement. We hope to have the opportunity to make it right for you in the future.

6/10 – Redelijk

Layton, Acworth

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Maintenance issues around property. Particularly, side exit door and room door doesn’t latch properly. Breakfast choices are poor.
1 nacht verbleven in maart 2024
Reactie van A. Orellana op 8 mrt 2024
Thank you for sharing your feedback with us. We regret to learn about the maintenance issues you encountered during your stay, particularly with the side exit door and the latch on your room door. Your comfort and safety are our top priorities, and we apologize for any inconvenience these issues may have caused.Please rest assured that we will address these maintenance concerns promptly to ensure the safety and security of all our guests. Additionally, we appreciate your feedback regarding the breakfast choices, and we will review our offerings to see where improvements can be made.We value your business and hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 – Goed

Lisa

Zakenreiziger
Positief: Netheid, personeel en service
Nice property. Pool was under renovation. Overall stay for business was good.
Reactie van A. Orellana op 8 mrt 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property to be pleasant during your recent stay for business. However, we apologize for any inconvenience caused by the pool being under renovation during your visit.We strive to provide a comfortable and enjoyable experience for all our guests, and we regret any disappointment this may have caused. Your understanding is greatly appreciated, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

8/10 – Goed

Tonya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mr. J op 5 mrt 2024
Thank you for your kind rating and we hope to see you again soon.Best wishes and safe travels.J.Williams.