Thank you for sharing your feedback with us, Joanna. We're delighted that you enjoyed the location of our property, with easy access to all the great options nearby. However, we apologize for the noise disturbances you experienced. We understand how important a good night's sleep is — our team would've been happy to deliver a white noise machine and earplugs to aid sleep. You can request things like this through our app 24/7. We hope to have the opportunity to welcome you back for a more peaceful stay in the future.

Hi Noah, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Stephanie, your honest review is appreciated. We're sorry for the difficulty you faced with parking. The parking lot is small and on a first-come, first-served basis, and we know street parking can be tough. We understand there is a homelessness issue within the city, and we wish there were more we could do to help. Security is one of our top priorities, and we work to ensure our spaces are secure and comfortable for all of our guests. Should you decide to give us another chance, we'd love to show you a more seamless experience.

Hi Anastasija, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Natalie, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Kathleen, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Katie, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Trina, there are a number of reasons why reservations are canceled. We'd be happy to discuss this further. Please feel free to contact our support team at any time.

Hi Yung Sun, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Danielle, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

Hi Diego, your honest review is appreciated. We're sorry you were disappointed in our 4 PM check in time. This is standard across our properties. Customer service is one of our top priorities, and we're sorry for falling short here. While we don't have a staffed front desk at all our locations, our support team is always available. If you choose to stay with us again, we'd be happy to recommend a location with a staffed front desk and other facilities you are looking for. Whatever you need, we're here for you 24/7.

Hi Cheyenne, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

Hi Bryce, thank you for leaving a review. We’re sorry you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.