Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The room was great, the beach rental service was excellent, and the facilities were clean and well-kept.Unfortunately, check-in was a disaster. We arrived at noon and asked about early check-in—something we understand isn’t always possible. But we weren’t let into our room until after 5 PM, which is well past the standard check-in time. When we called to check on the status, there was no apology or courtesy—just a cold reminder that we had “signed an agreement” acknowledging this could happen. The reason given was a “high turnover day.” If that’s expected, hire extra help. Instead, we watched multiple staff members sitting around or taking smoke breaks while guests waited for hours in the lobby.We don’t expect special treatment, but we do expect basic hospitality and respect for our time—especially when paying a premium price. Sadly, this experience soured the start of our trip. Would not stay here again.