Een kluis op de kamer, een bureau, een strijkplank/strijkijzer
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Beoordelingen van Super 8 by Wyndham Canton/Livonia Area

2 out of 5
Super 8 by Wyndham Canton/Livonia Area
3933 S Lotz Rd, Canton, MI

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 133 van 617 beoordelingen" "
Gastenscore: 8 - Goed. 162 van 617 beoordelingen" "
Gastenscore: 6 - Redelijk. 138 van 617 beoordelingen" "
Gastenscore: 4 - Matig. 87 van 617 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 97 van 617 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Tiesha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So many good reviews had me thinking I was going to a nice clean comfortable safe rooom! NOT! RUN FROM THIS PLACE! Hookers and tricks coming in and out! The smell of smoke is loud! Loud pee smell in the bathroom from the unclean floor. Bums live there and be lurking outside of their room giving you the death stare! The front desk lady accidentally charged me the wrong total so they had a man to come get me out the room after I carried all my heavy belongings up some stairs and down a long walkway! I couldn’t get my money back, so I literally stayed up all night uncomfortable and scared to even sit down! I feared leaving that night to get on the highway because I was soooo tired, I literally had to wait till sunrise to leave go to a park and sleep in my vehicle for awhile before jumping on the highway ! Worst experience ever!
1 nacht verbleven in mei 2024
Reactie van Rupesh P op 12 mei 2024
Thank you for taking time to write the review, It's always nice to receive honest feedback.

4/10 – Matig

Ricky

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cockroaches in the room.
2 nachten verbleven in mei 2024
Reactie van Rupesh P op 12 mei 2024
Thank you for taking time to write the review, It's always nice to receive honest feedback, we are sorry for the inconvenience you face, as soon as we find it out as you mentioned we got the terminator people working on that, working on it real hard, We at Super 8 Canton MI whishing best and safe Travel!!!

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The manager is Awesome! Fast, efficient, and always going the extra mile for her guests!
1 nacht verbleven in april 2024
Reactie van Rupesh P op 12 mei 2024
Thank you Jennifer!

10/10 – Uitstekend

Bhargav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Katie op 15 apr 2024
Thank you so much! We appreciate your review!

10/10 – Uitstekend

Joe

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy acess for me and my service dog..friendly young lady at check in.
2 nachten verbleven in maart 2024
Reactie van Katie op 24 mrt 2024
We're thrilled to hear you found our establishment easily accessible for you and your service dog, and we appreciate your kind words about our friendly staff at check-in. We hope you stay with us again!

2/10 – Ontzettend slecht

artur

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property needs a update asap strange smells on 1rst floor and the second floor unstable as the wood under the carpet must be rotten. Room was ok for one night but the hotel looks and is run down
1 nacht verbleven in maart 2024
Reactie van Tony E op 9 mrt 2024
Dear artur Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest concerns seriously and are actively working to address the issues you’ve mentioned. Renovations are underway to update the property and address any structural concerns. We appreciate your understanding and hope to welcome you back in the future to experience the improvements firsthand.

6/10 – Redelijk

Christine

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bed was comfortable, but the whole place needs some love.
1 nacht verbleven in februari 2024
Reactie van Tony E op 14 feb 2024
Dear Christine ,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the bed comfortable during your stay.We apologize that the overall condition of our property did not meet your expectations. Your comments are valuable to us, and we will use them to improve our facilities and services for future guests.We hope you’ll consider staying with us again in the future, so we can have the opportunity to provide you with a more enjoyable experience.Warm regards,

10/10 – Uitstekend

Peter

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the shower... I want one at home!
1 nacht verbleven in februari 2024
Reactie van Katie op 7 feb 2024
We're glad to hear that you enjoyed our amenities! Thank you for leaving a review!

4/10 – Matig

Dion

1 nacht verbleven in januari 2024
Reactie van Katie op 22 jan 2024
Thank you for your review.

6/10 – Redelijk

Adam

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good for the price. You get what you pay for.
Stayed during an snow storm to be closer to work, and the next day became of an company party. Would be an great property if cleaner, and better maintained. The last person soap still was in the snow, the security doors open right up without an key. The floor were dirty upon arrival in my room.
2 nachten verbleven in januari 2024
Reactie van Katie op 21 jan 2024
We're sorry to hear our property's cleanliness wasn't up to par during your stay. We hope you try us again soon.

10/10 – Uitstekend

Terry

1 nacht verbleven in januari 2024
Reactie van Katie op 14 jan 2024
Thank you so much for your review!

4/10 – Matig

Saeed

Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Katie op 7 feb 2024
Thank you for your review

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfort
i been here for years it good hotels
4 nachten verbleven in december 2023
Reactie van Katie op 29 dec 2023
Thank you so much! We appreciate your patronage!

8/10 – Goed

Harold

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in december 2023
Reactie van Katie op 18 dec 2023
Thank you! We appreciate your review!

2/10 – Ontzettend slecht

Matthew

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Katie op 18 dec 2023
Thank you for your review!

10/10 – Uitstekend

Urabi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Katie op 8 dec 2023
Thank you for your review!

10/10 – Uitstekend

Sue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean, bed was comfortable. The only thing I personally would've like to see was a handheld shower head for better ease in the shower
1 nacht verbleven in november 2023
Reactie van Katie op 28 nov 2023
Thank you for staying with us and leaving a review! We hope you stay with us again! We will take your suggestion into consideration.

4/10 – Matig

Sean

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worst experience
The sinks were very slow drain. First time we used the toilet it overflowed. Went to the front desk to get a plunger but that did not work. I was told nothing they could do except use the public bathroom and wait until morning when maintenance got in. The next morning, before I left for the day I reminded the front desk of our issue and she assured me they were on it. Returned about 8pm, my door key didn't work so I had to go back to the front desk to get them reprogrammed. Get into the room to find the toilet was never tended to. Went to the back to the front desk and was told due to it being a holiday they had no staff to take care of the toilet. After a little back and forth, I got the clerk to get me a new room (Which should of happened originally). Same style room a floor up...noticed the hallway was half painted, like they gave up halfway through. New room was OK, there were busted tiles on the bathroom floor. On the positive side, the beds were comfortable..that's all I can say. The staff was inept. The whole building is screaming for renovation from the lobby (plexi-glass at the front desk??) to the hallways to the rooms. What a horrible stay.
2 nachten verbleven in november 2023
Reactie van Katie op 28 nov 2023
We're sorry that you came across so many issues during your stay. We will talk to the front desk staff about proper resolution of issues so that this does not happen again. We are currently going through renovations and understand the process is not the most convenient. We hope you give us another chance on your next trip. Thank you for your review.

2/10 – Ontzettend slecht

Reginald

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Checked out within two hours. Just found somewhere else.
1 nacht verbleven in november 2023
Reactie van Katie op 28 nov 2023
We're sorry our hotel did not meet standards. Thank you for your review.

2/10 – Ontzettend slecht

Gerald

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Probably the worst hotel I have ever been in. Was embarrassing to even stay here. Step it up. Good god!!
1 nacht verbleven in november 2023
Reactie van Katie op 28 nov 2023
We're sorry you did not enjoy your stay. Thank you for your review.

10/10 – Uitstekend

Cade

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen
Easy to find and get to. It’s definitely not the best quality but for a 1 night stay the bed was comfortable, AC worked well, and bathroom was decent.
1 nacht verbleven in november 2023
Reactie van Katie op 28 nov 2023
We're glad that you enjoyed your stay! We are currently going through renovations and hope that you stay with us again soon!

6/10 – Redelijk

Jeff

Positief: Personeel en service
Got what I paid for.
3 nachten verbleven in november 2023
Reactie van Katie op 17 nov 2023
We're glad to hear that you are satisfied with our rooms and rate. Thank you for leaving a review!

8/10 – Goed

Lance

3 nachten verbleven in november 2023
Reactie van Katie op 8 dec 2023
Thank you for your review!

8/10 – Goed

James

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Katie op 13 nov 2023
We appreciate your stay! Thank you for the review.

6/10 – Redelijk

Orest

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Katie op 12 nov 2023
Thank you for your review!

6/10 – Redelijk

Bruce

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It’s a 2 star property
3 nachten verbleven in november 2023
Reactie van Katie op 7 nov 2023
Thank you for your review

6/10 – Redelijk

Robert, Nashville

Zakenreiziger
Positief: Personeel en service, voorzieningen
Nice people. Sloppy lobby. Room is fare but the initial impression when you come into the lobby is this is not a great place.
1 nacht verbleven in november 2023
Reactie van Katie op 5 nov 2023
Thank you for staying with us! We're sorry you didn't get a great first impression, but glad you enjoyed your room. Thanks for your review!

2/10 – Ontzettend slecht

pavandeep

1 nacht verbleven in september 2023
Reactie van Katie op 4 nov 2023
We're sorry you did not enjoy your stay. Thank you for your review.

6/10 – Redelijk

Sena

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Katie op 3 nov 2023
Thank you for your review! We hope you stay again soon.

6/10 – Redelijk

Chantel

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van TonyE op 30 okt 2023
Dear ChantelThank you you for your rating us on Expedia we appreciate your time. We look forward seeing again in the future

10/10 – Uitstekend

Jennifer

Positief: Netheid
Vaca
It was nice
1 nacht verbleven in oktober 2023
Reactie van Katie op 16 okt 2023
We're so glad you enjoyed your stay! We appreciate your review.

4/10 – Matig

Camilo

2 nachten verbleven in oktober 2023
Reactie van TonyE op 12 okt 2023
Dear CamiloThank you for selecting our hotel. I’m sorry you didn’t have a good stay with us but I wish you could voice it out to the front desk so we could’ve worked something out with you and make your stay more enjoyable. I hope that you give us another opportunity to make your say better next time you in the area. Thank you for choosing us again.

2/10 – Ontzettend slecht

David

2 nachten verbleven in oktober 2023
Reactie van Katie op 30 okt 2023
We're sorry you did not enjoy your stay. Thank you for your review.

4/10 – Matig

Taiylor

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Katie op 9 okt 2023
Thank you for your review.

8/10 – Goed

christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
7 nachten verbleven in september 2023
Reactie van Tony E op 30 sep 2023
Thank you for choosing the super 8 by wyndham we look forward seeing you again in the future.

4/10 – Matig

Angel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Tony E op 30 sep 2023
Thank you for your review we hope to see you again soon

2/10 – Ontzettend slecht

Amanda

1 nacht verbleven in september 2023
Reactie van Katie op 13 okt 2023
We're sorry you did not enjoy your stay. We will try to improve for future stays.

10/10 – Uitstekend

Juan Carlos

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Katie op 17 sep 2023
Thank you so much for your review! We're glad you enjoyed your stay!

6/10 – Redelijk

Norman

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property could use a refresh. Lobby looked like it was mid-COVID. No room service in 4 days. But it was OK for the price and what I needed a motel for.
4 nachten verbleven in augustus 2023
Reactie van Katie op 20 aug 2023
Thank you for your review! We appreciate your stay!

6/10 – Redelijk

Kimberly Cole Williams

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It’s was ok for what I needed
1 nacht verbleven in augustus 2023
Reactie van Katie op 19 aug 2023
Thank you for your review!

10/10 – Uitstekend

Mark

2 nachten verbleven in augustus 2023
Reactie van Katie op 4 sep 2023
Thank you so much for your review! We hope to see you return!

10/10 – Uitstekend

Emily

1 nacht verbleven in augustus 2023
Reactie van Tony E op 13 aug 2023
Dear EmilyThank you so much for the high rating we are very happy to hear that you had a perfect stay with us here at the super 8 Canton we look forward seeing you again in the future

8/10 – Goed

EUGENE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lights/outlets on both sides of the bed didn't work, no outlet for the coffee maker, no soap dish in the shower & the sofa chair is filthy.
3 nachten verbleven in augustus 2023
Reactie van Katie op 6 aug 2023
We're sorry to hear you did not enjoy your stay. Thank you for your review.

2/10 – Ontzettend slecht

MARK

Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was absolutely terrible. The common areas smelled like canibus.
3 nachten verbleven in juli 2023
Reactie van Katie op 6 aug 2023
We're sorry to hear you did not enjoy your stay. Thank you for your review.

6/10 – Redelijk

Aaron

Negatief: Netheid
2 nachten verbleven in juli 2023
Reactie van Katie op 1 aug 2023
Thank you for your review!

2/10 – Ontzettend slecht

Gagana

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very bad maintainence
4 nachten verbleven in juli 2023
Reactie van Katie op 25 jul 2023
We're sorry you did not enjoy your stay. Thank you for your review.

6/10 – Redelijk

Deeksha

Reisde met partner
There was no breakfast as said. The rooms smelled weird and the WiFi did not work properly. It was ok if you wanted to stay for a short time.
2 nachten verbleven in juli 2023
Reactie van TONY E op 11 jul 2023
Dear DeekshaThank you for taking the time to review our property unforgettably we only offer lite breakfast like danish or muffin and coffee and tea.I will look into the WiFi issues and make sure to resolved it. Thanks again

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good stay
Eveything was as expected, no problems, great staff
1 nacht verbleven in juni 2023
Reactie van Katie op 3 jul 2023
Thank you for your review! We're glad you enjoyed your stay!

2/10 – Ontzettend slecht

Omar, Clermont

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van TONY E op 1 jul 2023
Dear OmarThank you for staying with us I am just not sure why you gave us 1 out of 5 Rating I wish you would of give us the chance to make it right for you.Thanks again for your time.

8/10 – Goed

Blanca

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
FILTHY PROPERTY !!!! Hal lways are disgusting and smelly so is the room . Bed seems clean . Lazy boy chair in room looks like it was taken from dumpster- disgusting. You can here the toilets flushing . Not worth the $ shame on Wyndham!
1 nacht verbleven in juni 2023
Reactie van Katie op 24 jun 2023
Thank you for your review