Een bureau, verduisterende gordijnen, gratis wifi, beddengoed

Beoordelingen van Travelodge by Wyndham Madison Heights MI

2 out of 5
Travelodge by Wyndham Madison Heights MI
32700 Barrington St, Madison Heights, MI

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 119 van 591 beoordelingen" "
Gastenscore: 8 - Goed. 151 van 591 beoordelingen" "
Gastenscore: 6 - Redelijk. 104 van 591 beoordelingen" "
Gastenscore: 4 - Matig. 73 van 591 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 144 van 591 beoordelingen" "

6,4/10

Netheid

6,8/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel in verval
Positief, er is op loopafstand heel veel te bezoeken koopsgewijs. Het hotel echter is het laagste wat je kunt krijgen, merkwaardig is dat de prijs hetzelfde is als voor de vestiging in Warren waar zelfs een magnetron en koelkast op de kamer is. In deze vestiging zitten veel mensen die hier permanent wonen en dat geeft toch af op het totaal.
1 nacht verbleven in mei 2018

8/10 – Goed

Federico, Miami

Positief: Netheid, personeel en service
Staff was great and friendly
2 nachten verbleven in april 2024

4/10 – Matig

Gene

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The online room photos were very different to the actual rooms.In need of a complete reno.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Enoch

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to movies and shopping.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Umar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location
3 nachten verbleven in april 2024

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024

6/10 – Redelijk

vernetta

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
There were no hold bars around or in the tub, therefore I could not take a bath or shower, the bed was too high there was no light near the table because i wanted to fill out an application for housing there was only light near the bed. there was equipment near entry door of office i almost tripped.
1 nacht verbleven in april 2024

4/10 – Matig

Jack

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Smoke alarm chirping when arrived at room. Walls are thin, you could here people 2 rooms away. You get what you pay for with this facility. Awkward check in.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Manuel, Cape coral

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Está en un buen sitio
7 nachten verbleven in maart 2024
Reactie van MIKE op 31 mrt 2024
Thank you for taking the time to leave your feedback. We appreciate your honest review and are glad to hear that you found some aspects of your stay enjoyable. We're constantly working to enhance our services and facilities to provide a better experience for our guests. If there are specific areas where you feel we can improve, please feel free to share them with us so we can address them promptly. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

2/10 – Ontzettend slecht

jose, DEltona

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Mike op 14 apr 2024
We're truly sorry to hear that your experience fell short of your expectations. Your satisfaction is our top priority, and we're disappointed to learn that we did not meet that standard during your stay. We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them and improve our service for future guests. Please feel free to reach out to us directly so that we can discuss your feedback in more detail. Thank you for bringing this to our attention, and we hope to have the chance to make it right for you in the future.

8/10 – Goed

Mark

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van MIKE op 31 mrt 2024
Thank you for choosing to stay with us and for taking the time to leave your feedback. We're glad to see that you rated your experience at our hotel with 4 out of 5 stars. We value your opinion and are committed to continually improving our services to ensure that all guests have a pleasant and comfortable stay. If there are any specific areas where you feel we could have done better, please feel free to share them with us. We hope to have the opportunity to welcome you back again in the future and provide you with an even better experience.

8/10 – Goed

shauna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
TV did not work
1 nacht verbleven in februari 2024
Reactie van Mike op 26 mrt 2024
Dear shauna ,Thank you for taking the time to share your experience with us. We are deeply sorry to hear that you encountered issues with the TV during your stay.Providing a comfortable and seamless experience for our guests is of utmost importance to us, and we regret any inconvenience this may have caused. Rest assured, we have already alerted our maintenance team to address the TV problem promptly to prevent similar occurrences in the future.We understand the frustration this may have caused, especially when looking forward to unwinding after a long day. Your feedback helps us identify areas for improvement, and we are committed to ensuring that such issues are resolved swiftly.Should you consider giving us another chance to exceed your expectations, we would be grateful for the opportunity to make amends and provide you with the exceptional stay you deserve.Thank you once again for bringing this matter to our attention. Please feel free to reach out if there is anything further we can assist you with.Warm regards,

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only say limited dining because I need kosher food but there is Krispy Kreme that’s kosher. Not a big deal.
1 nacht verbleven in februari 2024
Reactie van Mike op 28 feb 2024
Thank you for your understanding regarding the limited dining options. We appreciate your feedback and are glad to hear that Krispy Kreme provided a kosher option for you. Your satisfaction is important to us, and we're always here to assist with any special dietary needs or requests you may have during your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope you have a pleasant stay with us!

6/10 – Redelijk

Aaron

Positief: Netheid, personeel en service
It was ok
2 nachten verbleven in januari 2024
Reactie van Mike op 28 feb 2024
Thank you for sharing your feedback. We appreciate your honesty, and we're glad to hear that your overall experience was okay. However, we're always striving to improve, so if there's anything specific you think we could do better next time, please don't hesitate to let us know. Your insights help us ensure that every guest has a great stay. We hope to have the chance to welcome you back and provide an even better experience in the future.

6/10 – Redelijk

Henry

Great location by the highway and shopping stores
1 nacht verbleven in januari 2024
Reactie van Mike op 28 feb 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our convenient location near the highway and shopping stores. We strive to provide our guests with easy access to everything they need during their stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future!

2/10 – Ontzettend slecht

Kewana

Reisde met huisdieren
Negatief: Netheid, personeel en service en voorzieningen
Awful staff. Absolute worst stay I’ve ever had. The front desk staff were disgraceful hospitality staff. From the manager down. Horrible. Terrible communication. No customer service at all. These people couldn’t watch my goldfish. If I had more time and characters, I’d expound. Racist. Called the police on me because they don’t speak good English. Incredibly subpar service. If I had two hands, I’d give them 4 thumbs down.
5 nachten verbleven in december 2023
Reactie van Mike op 28 feb 2024
I'm truly sorry to hear about your disappointing experience with our staff. This is certainly not the level of service we aim to provide, and I deeply apologize for any discomfort or inconvenience you encountered during your stay. Rest assured, we take your feedback seriously and will address the issues you've raised with our team. We strive to foster an inclusive and welcoming environment for all our guests, and any behavior that does not align with our values will be thoroughly addressed. If you're willing to provide more details, please reach out to us directly so we can investigate further and make things right. Your satisfaction is our top priority, and we hope to have the opportunity to regain your trust in the future.

4/10 – Matig

Vince

Negatief: Netheid, personeel en service en comfort kamer
14 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Krysten

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty and Unsafe
Terrible, dirty and unsafe!
18 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Michael

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I made this reservation, I did so with the intention of getting a queen sized bed in the room. The first room didn't have that and the heater didn't work very well. I ended up switching rooms only to get another full bed, not a queen. And the free Wi-Fi was non-existent and extremely spotty at best. I guess this is what I get for $47/night. Never again. Avoid this property!!!
3 nachten verbleven in november 2023

8/10 – Goed

Lateria

4 nachten verbleven in november 2023

8/10 – Goed

Diamond

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sophia was so helpful everyone was very nice and helpful
1 nacht verbleven in november 2023

4/10 – Matig

Tiffany

Reisde met huisdieren
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like that the place was dirty, socks left under the bed. Spider webs in the corners of the room. Just poor housekeeping.
5 nachten verbleven in november 2023

8/10 – Goed

Catheia

1 nacht verbleven in november 2023

8/10 – Goed

Catheia

Positief: Netheid, staat van de accommodatie en faciliteiten
Quick checkin
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Roberto

3 nachten verbleven in november 2023

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 minute walk to the bus stop…safe and convenient
2 nachten verbleven in november 2023

6/10 – Redelijk

Cyndie, Quebec

Reisde met een groep
La chambre est correct pour le prix. La salle de bain était plus propre que ce qu'on trouve d'habitude à Détroit pour cette catégorie de motel. La seule chose c'est que les murs sont très sales et c'est difficile de penser que la personne qui fait le ménage pourrait ne pas voir ca. Mais bon pour avoir une place ou dormir et une douche à peu de frais c'est ok. Les nuit était tranquille, pas de bruit. y a beaucoup d'option restauration dans le coin dont un excellent buffet japonais.
4 nachten verbleven in november 2023

4/10 – Matig

Hala

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Rude
Very rude staff, lack of resources.
3 nachten verbleven in november 2023

8/10 – Goed

James

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Gregory

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Please don't stay here it was aweful. Very dirty in a disgusting way. Extremely shady people hanging around at night, I think there was more going on there then people traveling. Did not feel safe at all especially when having to take my dog out. Sorry but spend a little more money and stay elsewhere. I know we will never stay there again.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Edmundo Nestor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice area and close to bars and restaurants
6 nachten verbleven in oktober 2023

4/10 – Matig

Mohammadreza

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not good
Very uncomfortable beds, dirty restroom and missing towels, shampoo in bathroom
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Rajanai, Clinton Township

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roaches rude service my son got bite marks and rash awaiting call back
7 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

My Time Enterprise

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Davina

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Comfy
Staff are friendly, rooms are clean, beds are comfy.
1 nacht verbleven in september 2023

6/10 – Redelijk

Khoach

Positief: Personeel en service
Good simple eating options around it.
6 nachten verbleven in augustus 2023

6/10 – Redelijk

Jeffrey

Positief: Netheid, personeel en service
Very basic. Pretty clean. Had issues with TV and getting it to work. Staff is very courteous. Brightly lit at night.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Shawn

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This room was Not Messy, but Very Dirty. The Bathroom had no Trash can, the tv was not working correctly. The phone did not work. The air conditioner was set to very cold and could not be changed. The floors and walls were dirty and the room smelled of Marijuana. Wort of all was that the toilet was not flushing correctly. When i brought it to the attention of the staff, the desk manager handed me a plunger and I had to correct it myself. It did not work right out whole stay. Oh, i almost dorgot... no soap, shampoo or cups were in the bathroom. . This room had me almost afraid to sleep in the beds. I did not sleep well that night.
1 nacht verbleven in augustus 2023

8/10 – Goed

Teri-Jo

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Found a HUGE spider in the bathroom, the tub was stained brown, no water pressure in sink, female staff at front desk was very rude, men were nice & kind. Typical metro Detroit neighborhood.
7 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Jasmine, Oakpark

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sccobeys

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice towels
7 nachten verbleven in juni 2023

10/10 – Uitstekend

Melissa

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in & out was an easy process. I liked it was centrally located close to shopping & food. I even found a dog park not too far away.
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Shaukat

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very bad condition and dirty
1 nacht verbleven in juni 2023

8/10 – Goed

Mario

3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Rhonda

7 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Sarah

7 nachten verbleven in juni 2023

6/10 – Redelijk

Marcell

3 nachten verbleven in juni 2023

4/10 – Matig

Sarah

Negatief: Personeel en service
First week we were here they charged us $20 for both dogs for the week. Then I go to pay for second week they want to charge $70. And then said if we don’t pay we can’t stay. It’s not right for them to switch cost on people like that and get mad at us for it..!
7 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Mike

2 nachten verbleven in juni 2023