Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 7 van 24 beoordelingen" "
10 - Uitstekend
7
Gastenscore: 8 - Goed. 14 van 24 beoordelingen" "
8 - Goed
14
Gastenscore: 6 - Redelijk. 1 van 24 beoordelingen" "
6 - Redelijk
1
Gastenscore: 4 - Matig. 2 van 24 beoordelingen" "
4 - Matig
2
Gastenscore: 2 - Ontzettend slecht. 0 van 24 beoordelingen" "
2 - Ontzettend slecht
0
8,6/10
Netheid
9,0/10
Personeel en service
7,8/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
ANSARY
Reisde met familie
22 aug 2022
Positief: Personeel en service, comfort kamer
Waited in the lobby for 30 mins
And no advise on what all facilities we can use
Overall not happy with however I have provided good ratings because of the service staffs were very very good
ANSARY
2 nachten verbleven in augustus 2022
8/10 – Goed
Mayra Esther
Reisde met een groep
12 apr 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great views and location
The hotel is an amazing location. Unfortunately, I was notified that the pool wasn’t working after I paid for the night stay. The huge pool was the main reason I wanted to stay in this hotel and it was disappointing that it wasn’t working.
Mayra Esther
1 nacht verbleven in april 2022
Reactie van Mirage op 15 apr 2022
Dear Ms. Mayra,
Greetings from Mirage Bab Al Bahr Beach Resort!
Thank you for taking the time to share your recent experience At Mirage Bab Al Bahr Beach Hotel! Please know that your feedback is extremely valuable to us, we use feedback, such as yours, to continuously make changes to ensure that we are moving in the right direction as we continue to build strong-most custom relationships. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Best Regards,
Management of Mirage Hotels Group
10/10 – Uitstekend
Nurul Huda
7 nov 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing for family. Staff always helpful and kind.
Nurul Huda
1 nacht verbleven in november 2021
8/10 – Goed
Geverifieerde reiziger
9 okt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice family hotel
Nice family hotel.
WIFI in the bungalow didn't work
Geverifieerde reiziger
1 nacht verbleven in oktober 2021
8/10 – Goed
Mohammad
Reisde met familie
30 aug 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great getaway from city
The hotel Stay was great, it was our 5th year anniversary and we sat at the beach at night with such lovely sky and view. Staff were super friendly who delivered food on the beach on special request, room was clean and close to the beach.
Mohammad
1 nacht verbleven in augustus 2021
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep, Reisde met familie
22 jul 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It remained a wonderful experience.
The facility offers great amenities. Rooms are clean with good hygiene.
Staff is very courteous and helpful and even attended our request at the middle of night.
Location makes this resort more exciting and offers beach and off beach activities to make your stay cool !!
Highly recommended 👍
Geverifieerde reiziger
1 nacht verbleven in juli 2021
8/10 – Goed
Gopakumar
Reisde met familie
23 mei 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gopakumar
1 nacht verbleven in mei 2021
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
11 apr 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
2 nachten verbleven in april 2021
8/10 – Goed
Pererik
7 apr 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Close to the pool and the beach. Not the biggest room, but in good condition. Nice seating area outside the room.
Pererik
1 nacht verbleven in april 2021
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
7 apr 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checking in was smooth and swift, however upon entering the room it was evident it wasn’t ready. We contacted the front desk and immediately they sent staff to address our concerns. The rest of our stay was marvelous! Our beach view room location was awesome! The entire staff was great! The food was good. We will definitely come back again!
Geverifieerde reiziger
2 nachten verbleven in april 2021
8/10 – Goed
Lana
31 dec 2020
Lana
1 nacht verbleven in december 2020
8/10 – Goed
Mohammed
Reisde met familie
27 dec 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Resort for Staycation
A good recommended resort for the family. The Bungalow rooms are very small but have a good outside sit out area with seatings which makes the rooms ideal only for sleeping and use the outside sit out during rest of the day. Would recommend to book the Premium bungalow rooms which has an extra living room. The pool is massive and heated. Loved the pool. Not very crowded so got to enjoy the whole pool. There is also a kids water park which is great. The only downside was the kids water park was very cold (though the heating was on and some parts of the pool was warm) and kids couldn’t enjoy for long. The premises also has paid arcade gaming, paid bowling and Billiards section which is very nice. Would definitely recommend this hotel for a short stay.
Mohammed
1 nacht verbleven in december 2020
10/10 – Uitstekend
PraveenDas, Dubai
Reisde met familie
7 dec 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location. Clean property and courteous staff.
PraveenDas
1 nacht verbleven in december 2020
10/10 – Uitstekend
Maryam
Reisde met familie
9 nov 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service
Excellent service and very kind staffs and cooperate
Maryam
1 nacht verbleven in november 2020
4/10 – Matig
Ahmed
8 nov 2020
Ahmed
2 nachten verbleven in november 2020
8/10 – Goed
Jamal
3 okt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good and clean for this price, no view is nice....
Jamal
2 nachten verbleven in september 2020
Reactie van FOM op 30 okt 2020
Dear Mr. Jamal,
Thank you for sharing your feedback with us. We are glad to hear you had a nice stay with us. Kindly let us know for any further assistance.
Best Regards
Mavluda Teshayeva
Front Office Manager
10/10 – Uitstekend
Elias
Reisde met familie
24 aug 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great stay, very friendly staff.. I got a free upgrade as well :)
The only comment is regarding the restaurant, since it's the only available, the menu needs to be improved.
Elias
2 nachten verbleven in augustus 2020
Reactie van Mavluda Teshayeva op 27 aug 2020
Dear Mr. Elias,
Greetings from Mirage Bab Al Bahr!
Thank you for your time to share your feedback. We are glad to hear you had a nice stay with us and your feedback regarding restaurant has been passed to higher management.
Looking forward to seeing you soon again.
Best Regards
8/10 – Goed
Vinay
Reisde met een groep
13 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy
Vinay
1 nacht verbleven in februari 2020
4/10 – Matig
Geverifieerde reiziger
Reisde met familie
22 feb 2020
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Insects on fresh frute and food in breakfast buffet.
No info on maintenamce woek at the property at the time of non refundabke booking.
Small room sizes
Does not qualify for more than 2 star based on current condition
Staff asked us to wait at check out till the the housekeeping went to check the room and confirn that nothing was missing from room property - this made us feel like criminal suspects.
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van M op 22 feb 2020
Dear Guest,
Thank you for your valuable feedback it is important to us.
In light to your reviews we had investigated and double check your issues.
The maintenance, We have publish on expedia that our beach is temporarily closed and we also send you a message in regards to that and was read on your side on Feb. 19, 2020 at 10.34PM.
For the room size it is also publish that our bungalow rooms that you have booked is 18sqm.
On your check out, it is an international standard to check the rooms of the guest upon check out.
Further more we do have pest control maintenance in regards to the insects.
Once again thank you for your feedback.
Have a nice day ahead
8/10 – Goed
Abdullatif, UAE
Zakenreiziger
14 sep 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly and fast in performing the job. Breakfast food is excellent and has good variety
Abdullatif
1 nacht verbleven in september 2019
Reactie van Comment from Hotel op 15 sep 2019
Dear Mr. Abdullatif, thank you very much for taking time to share your experience. We are delighted to know that you had enjoyed your stay in our property. We are looking forward to welcome you back, and once again, thank you for choosing Mirage Bab Al Bahr Hotel and Resort
Sincerely, Kristina Ryzhova Guest Relation Officer
6/10 – Redelijk
Geverifieerde reiziger
17 aug 2019
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in augustus 2019
8/10 – Goed
Shabin
22 jul 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shabin
1 nacht verbleven in juli 2019
10/10 – Uitstekend
arif
27 jun 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
هدواء
ممتاز
arif
1 nacht verbleven in juni 2019
Reactie van FOM op 3 jul 2019
Dear Mr. Arif
It was indeed a pleasure to welcome you at Mirage Bab Al Bahr.
Thank you very much for taking time to share your experience.
We are delighted to know that you had enjoy your stay in our property.
It is truly gratifying to read the appreciation of our guest. I have shared your comment with everyone and they're all enthralled about it.
We are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Mirage Bab Al Bahr Hotel and Resort
Sincerely
Douglas Manalang
Front Office Manager