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Beoordelingen van Hotel Shuktara

3 out of 5
Hotel Shuktara
Holding No 20/A, Indira Road, Shere-E-Bangla Nagar, Dhaka, Dhaka

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 16 van 49 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 49 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 49 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 49 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 49 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

md minhaj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Refrigerator doesn’t cool at all. My medicine got spoiled.
3 nachten verbleven in augustus 2021
Reactie van Shafin op 11 okt 2021
Dear Sir/Mam Thank you for choosing Hotel Shuktara. Our sincere apologies for the inconvenience caused. Please do know that the fridges in rooms are chillers and does not function as a refrigerator. However if you would have highlighted the concern we would have taken immediate action . Thank you

2/10 – Ontzettend slecht

Naseef

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
UNREACHABLE
I could not check-in at all. The hotel was closed and I could not contact anyone with phone or email or any other way. I tried calling every number possible and every email possible. All the numbers were not available and no reply to email. I did get message from facebook later in the night that they will make it up to me when they will open. But so far the booking was a total waste of my money.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Shuvra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2021

10/10 – Uitstekend

Mahdi, New york .usa

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and organized. People are professional. From the hotel u can able to go all the place from dhaka very easily .
1 nacht verbleven in augustus 2020
Reactie van SAIFUR RAHMAN (TAMJID) op 28 aug 2020
Thank you for your kind review sir. We would like to serve you again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2019

6/10 – Redelijk

MASAKATSU

Zakenreiziger
Positief: Netheid
3 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
途中でチェックアウトしてしまったが良いホテルです
1人でツイン利用です。 夜0時頃の到着でしたが警備の方共々笑顔で出迎えてくれました。 入り口は少し長めの階段ですが、荷物をいつも持ってくれます。 チェックインではポーターさんが部屋の隅々まで案内してくれました。 部屋は広くベッドも大きく充分清潔でしたが、個人的にトイレ・シャワーが完全にフラットな仕切りのない空間だったのが完全にアウトでした。 しかし清潔ではあったので、気にならない方であればそこまで高くない価格ですのでおすすめします。 空港についた直後から蚊だらけで不安でしたが、6階ということもあってなのかホテル内では蚊を見ませんでした。 シャワーはレインシャワーとカランのみ、タイル貼りで便器・洗面台ともに普通です。 しかしやはりシャワーを浴びると、レインシャワーのみということもあり便器がびしょ濡れです。 他レビューにもあるように、スイッチを入れてから10分するとお湯が出るそうです。 私は疲れていたこともあり、ポーターさんに「スイッチ入れてくれてますか？」と確認すると「Yes」と言ってくれたので、自分で確認もせずに入ってしまい案の定水を浴びてしまいました。 赤いスイッチを入れると光ります。 やはりダッカの性質上、外は夜通しうるさく6階でも音はかなり聞こえました。 翌朝、どうしてもシャワーが苦手なことをフロントに伝えると、 9階の同タイプの部屋を見せてくれ、少し狭くなりますが シャワールームに気持ち程度にカーテンがあったため、そこに変更しておいてくれるということになりました。 ちなみに朝食はルーフトップでオムレツやパン、バングラや南アジア系のビュッフェでした。 スパイシーなものや油っこいものが苦手な方も、パンやオムレツがあるのでお腹は膨れると思います。 夕方、部屋に戻ると部屋の変更もベッドメイクもされていなかったため、フロントに話しに行くと「6階も9階も部屋は同じタイプなので変更しても意味がない」と受け付けてくれませんでした。 朝とは当然人も変わっているので仕方ありませんが、疲れていたこともありベッドメイクを待ったり同じシャワーを浴びる気力もなかったので、すぐに別のホテルを予約してチェックアウトしてしまいました。 チェックアウトの際は、フロントで「どうにか良い部屋にしましょう」と努力してくださりましたが、 既にキャンセル不可の当日予約を取ってしまっていたため、ありがたかったですがお断りしました。 私のコミュニケーション不足と適応能力であまり好きなホテルではありませんが、とても良いホテルだと思います。
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
エリアの問題だが、朝5時位から人通り、クラクションが凄い。夜も結構遅くまでうるさいので深く眠れないと睡眠が浅くなる。部屋の中は非常に綺麗です。ケトルがあれば、なお良かった。
4 nachten verbleven in november 2019

4/10 – Matig

Sabbir

Negatief: Netheid, personeel en service
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Its nice. The restaurant is way expensive and not great food but otherwise its a cool place. near markets. Staff was great.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Place
Nice place. Nice room and good location. Not much of a breakfast.
1 nacht verbleven in mei 2019
Reactie van MUNNA op 28 jun 2019
THANK YOU SIR , THANK FOR YOUR VALUABLE SUGGESTION. EVERY TIME WE ARE TRY TO IMPROVE OUR SERVICE.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Things have not improved since my last visit. Bedding material needs improvement
1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Great Front Office Staff , Breakfast too Bad, Staff very Gentle
3 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel but far away from the airport
Good location, located at the center of local market. Will give 5star for their service. Wifi strength was poor. Had both English and local options for breakfast. Hotel is ~15km away from airport, takes more than 1.5hrs to reach. traffic jam/delay in Dhaka is very common. Prepaid taxi from airport to hotel costs 900-1500Tk depending upon your negotiation skills.
2 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
洗面やシャワーに使用するお湯は、お湯スイッチを入れてから10分ほどたたないとお湯が出てこないと、最初に説明があり、よかったです。
13 nachten verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
Very dirty hotel unfortunately.
1 nacht verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2018

2/10 – Ontzettend slecht

John, washington dc

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bed is very soft and bad,you will get sick. AC is not good, you will get fever for sure.It is a unsafe area and crowded.
2 nachten verbleven in oktober 2018
Reactie van CEO op 4 nov 2018
Sorry for your inconvenience. Next we'll try our level best to manage everything properly.

2/10 – Ontzettend slecht

Fahim, Washington DC

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bed is very soft and bad,you will get sick. AC is not good, you will get fever for sure.It is a unsafe area and crowded.
3 nachten verbleven in oktober 2018
Reactie van ceo op 4 nov 2018
Sorry for your inconvenience. Next we'll try our level best to manage everything properly.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van R. Haque op 4 sep 2018
Thanks for your valued review. We'll be looking forward for making our Hotel better & better. Our services, facilities, etc. will be taking care of according to your review in future.... Hope, See you soon.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Stay!
Wonderful, comfortable hotel with so many surprising, welcome "extras" (like toothbrushes, combs, built-in converters/adapters, and even a prayer mat provided in the room). The reception staff were always kind and helpful, including when I had to extend the room by half a day; the restaurant upstairs had a great breakfast spread and perfect, fresh mango juice; and the hotel is right near a market, lots of shops, and some great restaurants. It's a fairly short distance to museums and other highlights in Dhaka, too. My stay was too short! I hope to return, and I would definitely book at this hotel again.
3 nachten verbleven in augustus 2018
Reactie van Mr. Kamrul. op 7 aug 2018
Thanks for your stay with Hotel Shuktara. We people are trying to provide the best service all of our Honorable Guest.

10/10 – Uitstekend

Mohammed nour

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
All very good value for money thank you very much
2 nachten verbleven in juli 2018
Reactie van Mr.Kamrul op 7 aug 2018
Thanks for your Feedback. Hope so your next stay will be Hotel Shuktara.

10/10 – Uitstekend

Abul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Location is good Overall excellent
2 nachten verbleven in juli 2018
Reactie van R. Haque op 4 sep 2018
Thanks for your valued review. We'll be looking forward for making our Hotel better & better. Our services, facilities, etc. will be taking care of according to your review in future.... Hope, See you soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Location of the property is convenient to travel to all locations in Dhaka conveniently due to availability of Tuktuk (CNG) and Uber service. Bed sheets and towels are probably washed regularly, but time has come to replace them with new ones.
3 nachten verbleven in juli 2018
Reactie van R. Haque op 4 sep 2018
Thanks for your valued review. We'll be looking forward for making our Hotel better & better. Our services, facilities, etc. will be taking care of according to your review in future.... Hope, See you soon.

4/10 – Matig

KP, Japan

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room itself was good but the bathroom needed to be updated a bit. On arrival, the room was hot so I turned on the air but wasnʻt getting much cool air. Checked the filters and it was thick with crud. Called front desk they sent someone to wash the filters but they never returned with the filters the 8 days I was there. Shower curtain did not contain the water in the shower proper and it got everywhere. No bath mat to step out onto and slipped and almost fell. Toilet bowl looked clean on the inside but around the seat was yuk which I personally cleaned. Cups in the room were not washed with soap. Just rinsed and wondered it were cups used by every guest before me without being washed. Breakfast in the Skylight BBQ Cafe was really bad. The room was hot. Choice of food was sad. Had to run the bread through the toaster 3 times to get it toasted. Butter bowl was empty and had to ask the server refill. He was just standing around but doesnʻt check the buffet line. He refilled with frozen butter dropped a piece of butter on the table, which didnʻt look very clean and tossed it back into the butter bowl. Server dusted the crumbs and droppings from guests onto the floor after guests left their tables. Room was not air conditioned, the windows and floors were very dirty. Serving staff needs training on etiquette and cleanliness and a little lesson in person skills 101 would not hurt. Front desk staff was very amiable and helpful.
8 nachten verbleven in juli 2018
Reactie van R.. Haque op 4 sep 2018
Thanks for your valued review. We'll be looking forward for making our Hotel better & better. Our services, facilities, etc. will be taking care of according to your review in future.... Hope, See you soon.

6/10 – Redelijk

Bashir, Oman

Positief: Personeel en service, comfort kamer
Nice hotel with all market facilities available
Hotel is well maintained. Staff is very polite. Cleaning of area under the beds is very much needed as this may be overlooked by the hotel as well as the guest. Overall a good hotel to stay in this area.
1 nacht verbleven in juni 2018
Reactie van M J Rahman ( Jahid) op 2 jul 2018
Dear sir/Madam, Thanks for your good review. We appreciated this and looking forward to see you here again very soon. Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
It is a nice hotel with good value for money and everything available at a few minutes distance. Staff is very polite and helpful and make your stay homely
2 nachten verbleven in juni 2018
Reactie van M J Rahman ( Jahid) op 27 jun 2018
Thanks for your good review. looking forward to see you again here in near future.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018
Reactie van M J Rahman ( Jahid) op 24 jun 2018
Thanks for your good review. Hoping to see you again here at Hotel Shuktara very near future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018
Reactie van M J Rahman ( Jahid) op 19 jun 2018
Thanks for your good review. see you again very soon here at Hotel Shuktara. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018
Reactie van M J Rahman ( Jahid) op 17 jun 2018
Thanks for your good review. Looking forward to see you here again very soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2018
Reactie van M J Rahman ( Jahid) op 1 jun 2018
Thanks for your good feedback. Hoping see you again here very soon. Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK Stay
It's above a very busy street with lots of street vendors and shops. They could improve on their food.
2 nachten verbleven in mei 2018
Reactie van M J Rahman ( Jahid) op 20 mei 2018
Thanks for your stayed with us. we will try to improve our food . Looking forward to see you here again.

6/10 – Redelijk

Abdul Aziz, Chittagong

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Hidden Gem!!
My stay with this hotel was very pleasing. The overall condition and the services available was really good. The staffs are well trained and the rooftop restaurant is a nice addition which really provides a dynamic view of the Dhaka city. Th room was pretty clean and my bed was very comfy also. But I do think bathroom requires a little bit more attention just with respect to cleanliness as this is the place which demands flawless cleaning. Hope to visit this hotel again in the near future.
1 nacht verbleven in april 2018
Reactie van M J Rahman ( Jahid) op 19 apr 2018
Dear sir, I am happy to heard that you had a good time with us during your stay at Hotel Shuktara. we will take a necessary action about the cleanliness. Thanks for your suggestion . Hoping see you again very soon.

2/10 – Ontzettend slecht

Eduardo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely disappointing
I stayed only for two nights and even if I selected the non-smoking room option, I was given FOUR smelly smoking rooms until they finally accepted to upgrade me to a non-smoking FIFTH ROOM – and they made me pay the difference. I'm allergic to mold and fungus, and I said it from the beginning, so this hotel was not a healthy option for me. I got sick after the first night. The staff is kind but absolutely unable to provide solutions and not flexible in terms of service. The breakfast is just ok – no effort to make it any special. I wouldn't go back, especially because I got sick.
2 nachten verbleven in maart 2018
Reactie van M J Rahman ( Jahid) , Manager of Hotel Shuktatara. op 3 apr 2018
Dear Mr Eduard, Sorry to heard that you faced the problem during the stay at our Hotel. As long as i knew the issue, I have contacted with you through Expedia and next day i met with in the morning time when you have already decided to leave our Hotel. I have apologized to you and promised you to provide the best room we have available at Out Hotel. I am a little bit confused about the difference pay you mentioned in your feedback because the customer who are coming through Expedia ,never pay the rent at Hotel. May I know that for which payment you are talking about ? If anything happened like this, i would definitely refund the excess money you paid. I am asking your cooperation to sort the problem out and looking forward to see you here at Hotel shuktara. Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budget hotel with decent breakfast
I stayed here on two occasions, the staff at the hotel were really helpful as my first trip to Bangladesh,
1 nacht verbleven in maart 2018
Reactie van M J Rahman ( Jahid), Manager of Hotel Shuktara op 19 mrt 2018
Thanks for your good review. Hoping see you here at Hotel Shiktara again whenever you will visit to Bangladesh.

10/10 – Uitstekend

mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent budget hotel
This hotel is great value for money, helpful staff, the manager is great, helped me with a domestic trip, stored my luggage, the area is farm gate, I liked the madness outside, lots of delicious food on the door step, there are also two restaurants within the hotel, loved the one on the roof top, I would stay here again, allow for about an hour and half from the airport during the day... I used Uber bike which is about 130 TK, Uber car about 500 TK, airport taxi 1300 TK, hotel shuttle wanted 2000TK!!!
2 nachten verbleven in maart 2018
Reactie van M J Rahman ( Jahid) op 14 mrt 2018
Dear sir/Madam, Thanks for your good review. Hoping see you again here at Hotel Shuktara.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en comfort kamer
Nice hotel just infront of a bazar. Alot of shops around and easy transport around also
2 nachten verbleven in februari 2018
Reactie van M J Rahman ( Jahid) op 16 mrt 2018
Dear Sir/Madam, Sorry to heard that you did not like one of our manager service who charged you half day extra money. The manager just followed the Hotel policy that created by the Hotel Higher authority. Still a i will speak to my higher authority about this matter. See you again here at Hotel Shuktata.

8/10 – Goed

Ri2, Tokyo, Japan.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Very close to a bus stop to the international airport. (The bus is red second-floors) There are night market and a lot of stores in front of this hotel. Many people walk near the hotel but security guard is always at the entrance. Some staff speak English very well. All staff are kind.
1 nacht verbleven in februari 2018
Reactie van M J Rahman ( Jahid) Manager op 3 mrt 2018
Thanks for your good review. We will think about the breakfast for improving. Looking forward to see you here at Hotel Shuktara again.

8/10 – Goed

Alston, Enderby, UK

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good value for money
I stayed at this hotel on two occasions. The room was a reasonable size, but although on the 5th floor was affected by street level noise. The room facilities were fine and a number of satellite television channels were available. The choice at breakfast is fairly limited - fried eggs, bread, dhal, noodles and bananas. The front desk staff are mostly great, they were extremely helpful in sourcing CNGs (auto-rickshaws), helped resolve some issues at my next hotel and permitted me to check in early for both my stays. There was one exception, the front office manager who aggressively asserted the only way to get from the hotel to the airport in the early hours is via the hotel car which costs BDT2000. This is nonsense and the hotel car is extremely overpriced - an official airport taxi to hotel was BDT1200, a hailed taxi from the street around BDT800 and Uber BDT500 (prices in Feb-18). In the end managed to get an Uber taxi at 3am. The exchange with the front office manager was the only negative during my stay.
4 nachten verbleven in februari 2018
Reactie van M J Rahman ( Jahid) Manager of Hotel & Restaurant op 20 feb 2018
Dear Mr.Alston Thanks for some of your good review. I am apologies for the incident which is happened with my front office Manager. He got 15 years working experience in this industry and has been working with us since beginning. As far i realized, he is very good all the time with our client and has very good reputation in his career. Still I am promising this type of situation will not be happen in future. Looking forward to see you here at Hotel shuktara again. Thanks Again. Regards

10/10 – Uitstekend

fk, toronto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centrally located
The location is great, in the middle of Dhaka, right next to the parliament. The rooms are clean, tidy and newly furnished. The rooftop restaurant offers a host of great food items.
1 nacht verbleven in januari 2018
Reactie van M J Rahaman ( Jahid) op 7 feb 2018
Thank you very much for your good review. we are always expect feedback from our honorable customer. Looking forward to see you Again at Hotel Shuktara.

10/10 – Uitstekend

Rene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gutes Hotel mit guter Lage. Neid er Buchung sollte berücksichtigt werden, dass die Deluxe Zimmer einen Balkon zur Straße haben. Wer also einen leichten Schlaf hat sollte die normalen Zimmer buchen - die auch sehr gut sind.
2 nachten verbleven in januari 2018
Reactie van M J Rahman ( Jahid) Manager ( Hotel & Restaurant) op 4 feb 2018
Thanks for your good review. our aim to provide the best services. Looking forward to see you again very soon.

8/10 – Goed

AEJAZ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
It’s ok feel good but space is too short
3 nachten verbleven in januari 2018
Reactie van Jahid ( Manager of Hotel Shuktara & Skylight BBQ op 20 jan 2018
Dear sir, Thanks for your review. We have seven different categories room . Next time we will provide you more bigger room in terms of your budget. Hoping see you again very soon. Thanks to choose us for staying

10/10 – Uitstekend

BHASKAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Affordable & Good.
Check-in was flawless, clean rooms, comfortable beds, cannot comment on breakfast as we had to reach airport early. Wifi strength was good. Recommended. The price of the food in the restaurant was very high compared to what you get in the restaurants outside.
1 nacht verbleven in januari 2018
Reactie van Jahid ( Manager of Hotel shuktara & Skylight BBQ) op 10 jan 2018
Thanks for your good review. Hoping see you very soon in near future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and clean, staff were polite and helpful. Shower temperature was unstable but bed was spacious. Walkable to a nice suparmarket named Agora.
12 nachten verbleven in december 2017
Reactie van Jahid( Manager of Hotel Shuktara & Skylight BBQ) op 10 jan 2018
Thanks for your good Review. Hoping see you very soon in near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best botel in Dhaka
Everythings is perfectly here... a good location in town, friendly staff services and room also very clean. Ps. Roof top restaurant here is also perfect!! With a great view and tasty food...
2 nachten verbleven in december 2017
Reactie van Jahid ( Manager of Hotel Shuktara & Skylight BBQ) op 24 dec 2017
Thanks for your true opinion. we always give priority to our customers reviews.Please keep in touch with us. Merry Xmas and happy new year.

2/10 – Ontzettend slecht

Thomas

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid Hotel Shuktara, Dhaka
Tragic. Had to pay to you and then make payment at the hotel too for my booking. Hope you have processed my reimbursement for double payment based on my telephonic complaint.
4 nachten verbleven in november 2017
Dear Sir First of all i am apologies for the trouble you faced here at Hotel shuktara. we had a big problem with Expedia about payment system. we informed Expedia to let our customer know before they come to Hotel and we always suggest our customer for cancelling their current booking and pay at Hotel due to current system. Finally the problem has been solved and you are always welcome to our Hotel anytime. I am ensuring you to provide the best service in future. Thanks Regards M J Rahman ( Jahid) Manager Hotel Shuktara

4/10 – Matig

ASM AYMAN

Negatief: Personeel en service
Never gonna book there again
Poor customer service
1 nacht verbleven in november 2017
Dear Sir First of all i am apologies for the trouble you faced here at Hotel shuktara. we had a big problem with Expedia about payment system. we informed Expedia to let our customer know before they come to Hotel and we always suggest our customer for cancelling their current booking and pay at Hotel due to current system. Finally the problem has been solved and you are always welcome to our Hotel anytime. I am ensuring you to provide the best service in future. Thanks Regards M J Rahman ( Jahid) Manager Hotel Shuktara