Dagelijks ontbijtbuffet (toeslag)

Beoordelingen van Pan Pacific Sonargaon Dhaka

5 out of 5
Pan Pacific Sonargaon Dhaka
107 Kazi Nazrul Islam Avenue, Dhaka

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 118 van 303 beoordelingen" "
Gastenscore: 8 - Goed. 121 van 303 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 303 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 303 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 303 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

ad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet room, good beds, old fashion bathroom but clean, drinks and food expensive, nice swimming pool outside.

10/10 – Uitstekend

Arif

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the service rendered was very good. Felt welcome as a guest. Well looked after by all staff.
2 nachten verbleven in april 2024
Reactie van Suraiya op 28 apr 2024
Dear Esteemed Guest,Greetings from Pan Pacific Sonargaon Dhaka!Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future!All our very best,Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Takeomi

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
古い施設
サービスレベルは良いが、シャワーを浴びると洗面所が水浸しになり部屋まで水が行ってしまう。レストランの朝食、夕食ビュッフェは美味しいものが多くて良かった。プールサイドのバーも良かった。価格は高いけど。
5 nachten verbleven in november 2023

6/10 – Redelijk

hussam

Zakenreiziger
Positief: Personeel en service
Does not deserve 5 stars to be honest
5 nachten verbleven in oktober 2023
Reactie van Suraiya op 16 nov 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Akther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good service and safety
1 nacht verbleven in juli 2023
Reactie van Suraiya op 18 jul 2023
Dear Esteemed Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Khandaker Iftekhar

7 nachten verbleven in juli 2023
Reactie van Suraiya op 2 aug 2023
Dear Esteemed Guest,Greetings from Pan Pacific Sonargaon Dhaka!Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future!All our very best,Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Pushkar

2 nachten verbleven in juni 2023
Reactie van Suraiya op 10 jul 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely yours,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

MAXWELL

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent experience
I spent 20 days at Pan Pacific Sonargaon and thoroughly enjoyed the experience. All staff right across the entire property appeared very well-trained which leads to efficient service. Extra polite and accommodating, and always eager to please.
20 nachten verbleven in mei 2023
Reactie van Suraiya op 25 jun 2023
Dear Esteemed Guest,Thank you for sharing your wonderful experience at Pan Pacific Sonargaon Dhaka. We are thrilled to hear that you thoroughly enjoyed your 20-day stay with us. It is our utmost priority to provide exceptional service and create a memorable experience for all our guests.We are delighted that you found our staff to be well-trained, efficient, and accommodating. Our team takes great pride in delivering top-notch service and ensuring that our guests feel welcomed and cared for throughout their stay. Your kind words serve as a recognition of their hard work and dedication.At Pan Pacific Sonargaon Dhaka, we strive to go above and beyond to meet our guests' expectations, and it brings us immense joy to know that we were able to exceed yours. We genuinely appreciate your feedback and your recognition of our efforts.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future for another exceptional experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Nobutane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
That hotel was wonderful. Especially their pool bar and retaurants.
4 nachten verbleven in mei 2023
Reactie van Suraiya op 25 jun 2023
Dear Esteemed Guest,Thank you for taking the time to share your wonderful experience at Pan Pacific Sonargaon Dhaka. We are thrilled to hear that you had a wonderful stay with us and enjoyed our Pool Café and restaurants.Our Pool Café is designed to provide a relaxing and refreshing experience for our guests. We are glad that you had a great time there, and we hope you were able to unwind and enjoy the poolside ambience.Thank you once again for your kind words. We truly appreciate your feedback, and it serves as a motivation for us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back to Pan Pacific Sonargaon Dhaka for another wonderful stay in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Nobutane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was good enough.
1 nacht verbleven in mei 2023
Reactie van Suraiya op 25 jun 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback about your recent stay at Pan Pacific Sonargaon Dhaka. We appreciate your review and are glad to hear that you found our property to be good enough.If you have any specific suggestions or areas where you believe we can enhance the guest experience, we would be grateful to receive them. Your input helps us identify areas where we can make positive changes and ensure that we meet and exceed our guests' expectations.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team

4/10 – Matig

Tapash

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Entrance door guard are arrogant and not fit for 5 star hotel security, I was told that hotel has a policy not allowing outside food in moto hotel even for hotel residents. Hotel door security were rude and they didn’t allow sweets which was a gift to carry with me back to Australia. I expressed my disappointment to Duty Manager and he also confirmed hotel policy not to allow any food and reason in his words was hotel guest get sick and blame to hotel food. I told duty ma average that does that mean hotel residents can’t take food outside? They can get sick having food outside. Restaurant conditions also very disappointing, too many nonresident guest during dinner and they were closing only restaurant open entire hotel at 8:15 pm
5 nachten verbleven in maart 2023

4/10 – Matig

Tapash

Zakenreiziger
Negatief: Personeel en service
Disappointing not five star quality
6 nachten verbleven in maart 2023

10/10 – Uitstekend

Mohammed Shalim

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Saiful, Calgary

1 nacht verbleven in februari 2023
Reactie van Suraiya op 16 nov 2023
Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

ravinder

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location and food
2 nachten verbleven in januari 2023
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Wasif

8/10 – Goed

MD ABDUL

Positief: Netheid, personeel en service en voorzieningen
Location is very good place. Lobby is so big.
1 nacht verbleven in november 2022
Reactie van an Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

MDABDULMABUD

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I appreciate GM upgrade my room. Thank to GM and Mr. Bashar. However, most disappointing part is Hotel staff are security people always looking and begging for tips. I am totally disappointed about such attitude. Front desk staff are very helpful and friendly. However, welcome drink must come with a hot towel, so that guest could clean hand and drink. Please confirm it. I wish next time I could get out of those trouble. Thank you
8 nachten verbleven in oktober 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 31 okt 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We really appreciate your views and would obviously take action on that. We appreciate your patience and hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

MD ABDUL

Zakenreiziger, Reisde met partner
a lot of mosquito in hotel lobby. this no good.
3 nachten verbleven in oktober 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 31 okt 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We have noted your review and truly have strengthened our pest control team so that our valued guest, such as yourself, will not face again. We appreciate your patience and hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Venice

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in oktober 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 31 okt 2022
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

HIROMI

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
最高のホテルでした。
2 nachten verbleven in september 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 25 sep 2022
“Thank You” very much for completing our Guest Questionnaires on your recent stay at the Pan Pacific Sonargaon Dhaka. And we are very pleased tosee that you have rated us very well in the Guest questionnaire, which is very much encouraging for all the hotel associates. Only through the contribution of valued Guests, such as yourself, we do come to know about the shortcomings we have, and on which we need to work to create a better experience for our valued guests.We “Thank You” again for your participation and feedback in this survey and we are assuring you of our best services during your next visit. Please let us know if you require any more things while staying with us.Sincerely, Pan Pacific Sonargaon Dhaka Team.

2/10 – Ontzettend slecht

Jorge

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old, smelly, they charge for early check in a full night. Expensive. Overall not recommended
2 nachten verbleven in september 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 25 sep 2022
Dear Valued Guest,“Thank You” very much for completing our Guest Questionnaires on your recent stay at the Pan Pacific Sonargaon Dhaka. I am very pleased to know that you have rated most of our questions in the Guest questionnaire, which is very much encouraging for all the hotel associates. Only through the contribution of valued Guests, such as yourself, we do come to know about the shortcomings we have, and on which we need to work to create a better experience for our valued guests.Dear Sir, through this survey we found your dissatisfaction on charging you for making an early check in , however while checking with our Front Office Reception it was found that you booked with us for 2 nights i.e. 20 th and 21st September, 2022, on 20th you checked in at 16.46 hrs and accordingly you were charged, there was no early check in which has been mentioned. However, regarding the smell, I would express apology as you had to experience this while staying in the most iconic property of the country, we would have given you a room change if we had received any room change request from you,at that time or we could have sent someone immediately to your room so that we could find out the reason for the smell, whether any mildew or wet carpet issue or anything which we could find out at that time.We are truly apologetic and would like to give you a better service next time once you are here again, but our request will be to inform us while staying with us, so that immediate action can be carried out. We “Thank You” again for your participation and feedback in this survey and we are assuring you of our best services during your next visit. Please let us know if you require any more things while visiting us.Sincerely,Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
이용에 최고인 호텔
오래 되었다고 하지만, 항상 청결하고 친절도도 최고의 호넬인거 같습니다.
3 nachten verbleven in juli 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Lakshmi

2 nachten verbleven in juni 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Kyu Myoung

Zakenreiziger
Positief: Personeel en service
The staff were friendly, but overall the facilities were old and inconvenient to stay. Especially, the humidity was too high in the room, and I saw bugs in the bathroom twice.
6 nachten verbleven in juni 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. However, we have received your dissatisfaction over the room and would like to mention that we have just finished massive pesticide which has cleared up all the pests around he hotel, if anything is there, I am sure you will fell the difference once you are here again. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Ahmed

Positief: Personeel en service
1 nacht verbleven in februari 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

2/10 – Ontzettend slecht

Ataur

1 nacht verbleven in maart 2022
Reactie van Pan Pacific sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Abdullah

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
19 nachten verbleven in januari 2022
Reactie van Pan Pacific Sonargaon Dhaka Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

homoud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2021
Reactie van Pan Pacific Sonargaon Dhaka Team op 10 okt 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

md minhaj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021

8/10 – Goed

Asish Kumar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Professionalism and friendliness
2 nachten verbleven in september 2021
Reactie van MUSADDIQ op 10 sep 2021
Dear Asish Kumar, “Thank You” very much for completing our Guest Questionnaires on your recent visit to Pan Pacific Sonargaon Dhaka. And we really appreciate the constructive suggestions that you put through this survey; we try to address the problems our valued Guests face with the view of taking corrective actions and make their stay comfortable next time. It is always a pleasure to have you with us. We look forward to welcoming you again to Pan Pacific Sonargaon Dhaka. Sincerely, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Basma

1 nacht verbleven in augustus 2021
Reactie van Pan Pacific Sonargaon Dhaa Team op 30 jan 2023
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Zishan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021
Reactie van MUSADDIQ op 1 jun 2021
Dear Mr. Zishan, Greetings from Pan Pacific Sonargaon Dhaka! Thank you very much for spending your valuable to review us. Your reviews will inspire us so that we can provide more personalized service in your future stay with us. Looking forward to having you with us again so that we can get the opportunity to serve you with our more specialized service. Be careful, stay safe.

8/10 – Goed

Hakki

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2021
Reactie van MUSADDIQ op 31 mei 2021
Dear Mr. Hakki, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so very much for your valuable reply and we must consider your review for future development to provide our best personalized service to you. Hope to get the opportunity to serve you again in future.

10/10 – Uitstekend

JAY

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good choice
Excellent
4 nachten verbleven in april 2021
Reactie van MUSADDIQ op 31 mei 2021
Dear Jay, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so very much for your valuable time to review us. We always try our best to provide our most personalized service to all of our guests. Hope to have the opportunity to serve you again in future.

6/10 – Redelijk

Hassan

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2021
Reactie van Pan Pacific Sonargaon Dhaka op 1 jun 2021
Dear Sir, Greetings from Pan Pacific Sonargaon Dhaka. We are writing you to know what actually made your experience not that excellent which resulted a lower score in your review, would appreciate a little explanation which we could rectify to ensure a better experience for you in future. Thank you for your rating and participation in this guest satisfaction survey. Sincerely Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in maart 2021
Reactie van Pan Pacific Sonargaon Dhaka op 1 jun 2021
Dear Valued Guest, “Thank You” very much for completing our Guest survey during your recent stay at Pan Pacific Sonargaon Dhaka. I am a little startled to see that you have rated us not very well in the guest survey, which is a kind of embarrassing for all the hotel associates and we are really sorry for the inconvenience that you came across while enjoying our services which resulted a lower rating in the Guest satisfaction survey. However, besides expressing our sincere apology through this email it is a high time , I assume, to seek your advice on our services which could bring a 5 star rating from you. As we strive to exceed our valued guests expectation, as yourself, all the time through our services, we wish to attain the 5 star rating , therefore, would appreciate if you please put your suggestion on any of the things you would like to see within our facilities, we will be really very obliged, and eventually will earn a 5 star rating from you, It is always pleasure to have you with us. We look forward to welcoming you again in Pan Pacific Sonarga Dhaka. Sincerely, Pan Pacific Sonargaon Dhaka

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2021
Reactie van Pan Pacific Sonargaon Dhaka Team op 17 feb 2021
Dear Valued Guest, “Thank You” very much for completing our Guest survey during your recent stay at Pan Pacific Sonargaon Dhaka. I am a little startled to see that you have rated us not very well in the guest survey, which is a kind of embarrassing for all the hotel associates and we are really sorry for the inconvenience that you came across while enjoying our services which resulted a lower rating in the Guest satisfaction survey. However, besides expressing our sincere apology through this email it is a high time , I assume, to seek your advice on our services which could bring a 5 star rating from you. As we strive to exceed our valued guests expectation, as yourself, all the time through our services, we wish to attain the 5 star rating , therefore, would appreciate if you please put your suggestion on any of the things you would like to see within our facilities, we will be really very obliged, and eventually will earn a 5 star rating from you, It is always pleasure to have you with us. We look forward to welcoming you again in the Pan Pacific Sonargaon Dhaka. Sincerely yours, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Masum

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2021
Reactie van Pan Pacific Sonargaon Dhaka Team op 17 feb 2021
Dear Valued Guest, "Thank You” very much for completing our Guest Questionnaires on your recent visit at the Pan Pacific Sonargaon Dhaka. I am very pleased to know that you have rated us very well in the guest questionnaire, which is very much encouraging for all the hotel associates. Only through the contribution of valued Guests, such as yourself, we do know that our efforts in attempting to meet, if not exceed, our Guest’s expectations have been worthwhile. It is a pleasure to read your positive comments regarding our Associates and services. I will ensure that they are aware of their success in providing commendable Guest services. We “Thank You” for your participation and feedback in this survey and we look forward to welcoming you again in the Pan Pacific Sonargaon Dhaka. Sincerely yours, Pan Pacific Sonargaon Dhaka Team

2/10 – Ontzettend slecht

Mir, Jackson heights, New York- 11372

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk employees aren’t professional at all ; different persons provide me different information; few of the inside employees were very proactive though. I put myself in an awkward condition staying here just for a night; I reserved my booking through online so they couldn’t include me free breakfast they said; Would definitely never come back anymore to experience the terrible experience.
1 nacht verbleven in december 2020
Reactie van Pan Pacific Sonargaon Dhaka op 27 dec 2020
Dear Mr. Mir, Thank you for taking the time to provide us with comments and feedback from your recent stay at Pan Pacific Sonargaon Dhaka. We appreciate your valuable feedback, as it allows us to identify and improve on our current service delivery and standards. Please accept our sincere apologies for the issues you encountered regarding breakfast during your recent stay as this is not a usual reflection of our service standard. It is regrettable that some of the inadequacies while staying at the hotel did not lead to a rather comfortable experience. We thank you for taking your precious time and we will continue to strive to further develop our service based on the feedback you gave. We would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Nashid, Atlanta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
CUstomer service and covid precautions. Really loved the environment and the people
1 nacht verbleven in november 2020
Reactie van Pan Pacific Sonargaon Dhaka op 1 dec 2020
Dear Mr. Nashid, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

6/10 – Redelijk

Tasnim

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in oktober 2020
Reactie van Pan Pacific Sonargaon Dhaka op 9 nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. We thank you for taking the time out of your busy day to share your feedback about our iconic 5 Star Hotel where we strive to “Exceed Your Expectations”. Pan Pacific Sonargaon Dhaka strives very hard to deliver a consistent, exceptional Guest experience. It's apparent in your case that we fell short and we deeply sympathize with your situation. Kindly inbox us your Room Number/ Confirmation Number/ Stay Dates so that we can go back and dig out the problems you have faced during your stay and make sure it never happens again. You cooperation in this regard will be highly appreciated. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in oktober 2020
Reactie van Pan Pacific Sonargaon Dhaka op 9 nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2020
Reactie van Pan Pacific Sonargaon Dhaka op 9 nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

2/10 – Ontzettend slecht

M Hossain Al

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Pan Pacific Sonargaon Dhaka op 9 nov 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. We thank you for taking the time out of your busy day to share your feedback about our iconic 5 Star Hotel where we strive to “Exceed Your Expectations”. Pan Pacific Sonargaon Dhaka strives very hard to deliver a consistent, exceptional Guest experience. It's apparent in your case that we fell short and we deeply sympathize with your situation. Kindly inbox us your Room Number/ Confirmation Number/ Stay Dates so that we can go back and dig out the problems you have faced during your stay and make sure it never happens again. You cooperation in this regard will be highly appreciated. We promise to deliver a newly invigorated and enriching hotel experience for you on your next visit at Pan Pacific Sonargaon Dhaka which we hope is very soon. All our very best, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Hassan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Pan Pacific Sonargaon Dhaka Team op 1 jun 2021
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking time to write a review about our Hotel. We have had the pleasure of serving many distinguished Guests over the years. The accolades you have bestowed on our team are much appreciated. As a team, we are delighted that you enjoyed your stay and Thank You for your patronage. We hope to see you again in the very near future! All our very best, Sincerely, Pan Pacific Sonargaon Dhaka Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very friendly,secure. very good service...didnot like when they move my room to the upper floors.room was pretty dirty. and didn't give enough time or notice to change my room.
23 nachten verbleven in februari 2020
Reactie van Pan Pacific Sonargaon Hotel op 22 apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2020
Reactie van Pan Pacific Sonargaon Hotel op 22 apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Ehsan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
wonderful hotel
Amazing hotel. We enjoyed our stay very much. We are going to come back.
10 nachten verbleven in februari 2020
Reactie van Pan Pacific Sonargaon Hotel op 22 apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in februari 2020
Reactie van Pan Pacific Sonargaon Hotel op 22 apr 2020
Dear Esteemed Guest, Greetings from Pan Pacific Sonargaon Dhaka! Thank you so much for taking your important time out to write your review about our iconic 5 Star Hotel. We hope to see you again in the very near future! All our very best, Pan Pacific Sonargaon Dhaka Team