Suite, en-suite badkamer (Double and Single)
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Beoordelingen van The Royal Guesthouse

3 out of 5
The Royal Guesthouse
High Street, Dingwall, Scotland

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 8 van 170 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 170 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 170 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 170 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 170 beoordelingen" "

6,0/10

Netheid

5,4/10

Personeel en service

5,0/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Rick

Positief: Personeel en service
Negatief: Comfort kamer
Goedkoop en dat merk je. Ruimte voor verbetering.
Het hotel is nog gedeeltelijk in aanbouw, maar ook dan kan het beter. De kamer was klein, wel met een hoog plafond (ter compensatie?), het bed zakte diep in en piepte. Ook waren de veren te voelen. Naast het hotel is een soort van disco, waar tot laat gebonk vandaan kwam, ik was er dan ook op een zaterdagavond. Gek genoeg heb ik wel lekker geslapen.. De douche en wc moesten gedeeld worden, in de eetzaal voor het ontbijt waren te weinig stoelen. Het broodrooster werkte maar voor de helft. De dame aan de receptie was wel heel aardig en behulpzaam. De prijs is natuurlijk bescheiden, maar ik heb al veel betere hotels in deze prijsklasse gehad. Er is ruimte voor verbetering.
1 nacht verbleven in september 2019

8/10 – Goed

Chipo

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet everyone was very friendly.and helpful.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Shaun

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a terrible state of repair. It looked like a squat for junkies. The room hadnt been cleaned, bed wasn't made, pillows on floor, urine on toilet seat, part of window missing, vomit on glass of different window, used glasses and cups, black rubbish bags outside door, wrappers on floor, every surface had a layer of dust, smell of damp was over powering. The receptionist offered to go give the room a clean but no clean would solve the issues this establishment has. Avoid at all costs!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sean

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was ok but no tolet paper one small hand towel and two nasty looking red stains in the bed linen and no heating room was freezing .
1 nacht verbleven in april 2024

8/10 – Goed

roland

Reisde met huisdieren
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in very friendly. In the middle of town, so easy to find and good for findi g place's to eat. Room very hot, not quite as depicted in the picture, but served well enough for a 1 night stop over as part of a longer trip.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Keith

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty bad. Could be a nice place but currently is a trainwreck. Pay a bit more and go somewhere else. We roughed it out but i wouldn't ever come back or stay more than one night.
1 nacht verbleven in maart 2024

4/10 – Matig

Paul

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No signage, must check in and out over a block away at the Waverley Inn. Bed was lumpy and springs up and down. Not a good experience at all.
1 nacht verbleven in maart 2024

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was amazing for the cost of twp nights, my only negitive feed back would be that the shower dripped all night and leak water over the bathroom floor,(my fault for not closing the shower door) and the head board on my bed was very loose and wpuld bang against the wall when i rolled over in bed. Apart from that place was great, would deffo stay again.
2 nachten verbleven in februari 2024

8/10 – Goed

Johannes

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Small and cosy room in the middle of renovations.
The property seemed to be undergoing some renovations, which didn't feel like they were actively being worked at. Almost felt like time was standing still. Hallways smelled like filler materials, but the room itself was small and cosy. Unfortunately there was no hot water coming from the shower nor from the tap in the bathroom. TV did turn on, but the picture was glitching due to some cable/antenna interference or damage. Otherwise nothing more to complain about. Not too bad for the cheap price they are offering the rooms for. It was pretty much what we were looking for; shelter from the stormy weather instead of camping in the wind and the rain.
1 nacht verbleven in oktober 2023

8/10 – Goed

Feroz

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jack

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice places helpful & happy staff great recommendations for food.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Mandi, holladay

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice and accommodating, but the rooms were awful. My first room had a leak in the ceiling and broken shower door. Got changed to another room that smelled like mildew, had black mold in the shower, and the heater didn’t work. The breakfast area was completely dirty also. I’m surprised it’s legal to let people stay in a place like that. The mold problem alone is a safety problem.
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Kelly

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I truly want to attach all of the photos I took of this downright scary and filthy property. I can’t imagine how old the photos are that you have been provided or if they were even truly that property. I recommend removing them from your site altogether. Please feel free to reach out for more information.

2/10 – Ontzettend slecht

Laura

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

andrew

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
don't be fooled by the pictures the room i was given looked like a s**t hole, mould, dirty, smelly, no bed made wish i could load the pictures, yes it was cheap and didn't expected 5* but i did expected to be at least clean so you could get your head down or go to the toilet with out catching somethink yes it was that bad, it look like someone had just got out the bed, very very dirty.
1 nacht verbleven in september 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This is a low budget stay, I understand but the cleanliness of the room was not up to standard. Behind the bed was full of dust. There was no blind or curtain on the window and we saw that it was broken and left on the floor. When asked to fix the problem it couldn’t be done right away or weren’t offered another room. The bathroom was dirty and worse of all there was no water some nights even to brush our teeth. The shower is also to show in. I have stayed in low budget places but this was shocking. Also, the building is creepy and smells terrible. Some of the apartments on the low levels must smoke and keep animals inside. Was absolutely putrid and revolting. Oh and the towels we were given were fraying and had stains on them. It’s rly not worth to stay on a budget.
3 nachten verbleven in september 2023

4/10 – Matig

Alan

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Externally, the property looked semi-derelict. Surprisingly it was clean and tidy internally although facilities were fairly basic eg no toiletries supplied, no chair in room, etc.
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Marea

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hot water I’m the evening or the morning. No milk for tea or coffee. Rubbish in one of the drawers. Floor hadn’t been hoovered. No remote control for tv. Expected more for £98 a night.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Dawn

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived at the hotel we though we had arrived at a derilict building as downstairs windows were all smashed and boarded up. We were then informed that it was in fact were we had booked a room. We were then told to go down the street to another hotel to collect our room key to be able to access our room in the other hotel. Our room had not been cleaned from previous resident. No towels for shower, no complimentary tea, sugar or coffee that we were ment to receive. Double bed was broken, sofa was broken. Dirty bedding and filthy bathroom. Had to go to other hotel for breakfast to (the Waverley inn.) A good breakfast was on offer. Took our complaints and concerns to the young man at reception for no apology to be given. He said (he'd take note) acted baffled to why our room was dirty and unkept. Blamed the new cleaner. Would never recommend to anyone. DONT STAY HERE!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away!
The “hotel” is like an abandoned building that some locals have taken over. Room dirty, holes in the walls, floors uneven, TV missing from the wall bracket, shower overflowing, tea and coffee sachets on a dirty table in the room but no mugs. Wouldn’t stay there again if it was free
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

George

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Cyrena

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unacceptable. Actual hotel was the Waverley Inn. Royal was under renovation. Both should have been closed. Black mould in the shower. Frayed and torn towels. Curtains falling off the wall. Awful.
1 nacht verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unhappy Highlander
Thoroughly disappointing and extremely basic. Access to the radiator and the room window was blocked by a bed. The curtains couldn't be drawn as the rail was sticky. The window had been cracked and mended with tape. The shower had no hot water. The bathroom window frame was rotted away and the gaps were sealed with sticky tape that had been randomly applied. Bed sheets and pillows appeared unironed and there was a brown stain on one of the pillow cases. The room had a television, but there was no remote control therefore it couldn't be viewed. The lady at reception struggled with English and became very grumpy, bordering on aggressive when I enquired about the Wifi code. Breakfast was a basic 'continental' job which was largely uninspiring and was available in a different building, about 25m away from the Royal. I certainly would not recommend this place to anyone. If you have to stay over in Dingwall, look for an alternative.
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Walter

1 nacht verbleven in november 2022

8/10 – Goed

Rob

Negatief: Netheid
Basic but adequate
Hotel seems to be undergoing refurbishment/change of ownership, so in transition, entrance not clearly marked so easy to miss. But hotel is fine for a short stay, rooms clean and comfortable if on the small size.
2 nachten verbleven in november 2022

8/10 – Goed

M

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

8/10 – Goed

Harry

2 nachten verbleven in oktober 2022

4/10 – Matig

Simon

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very very basic , unfortunately will not stay here again ,
1 nacht verbleven in september 2022

10/10 – Uitstekend

Malcolm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central and friendly Guest house
Lovely host who was friendly and kept my room for me unlike the Park Hill Guest House in Inverness. Breakfast is included in the price and is taken in the Waverley Inn behind the church. Highly recommended and pricing is ultra competitive
1 nacht verbleven in augustus 2022

4/10 – Matig

Trine Søttar

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nei, takk
Beklager men dette var stusselig. Dårlig rengjøring og veldig slitt. Våknet på natten tett i nesa, luften her er nok ikke sunn. Vil ikke anbefale dette.
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Nikita

1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting
I would never ever ever recommend this hotel it was so dirty, there was mold in the bathrooms the smell was awful, there was wall paper falling off the walls some with random patches, the walls had marks all over them as soon as I sat in the room I began to feel extremely itchy we did not stay there the night we spent an over all 5 minutes in the hotel most of them was arguing with the owners for a refund which we still haven’t received
1 nacht verbleven in juli 2022

10/10 – Uitstekend

rodrigo Otavio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom
Vista linda do quarto, quarto aconchegante, quente e limpo. Hotel simples, mas muito confortável. Equipe muito atenciosa.
1 nacht verbleven in mei 2022

8/10 – Goed

Joanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay at The Royal Guest House
Arrived late to accommodation. Was let in by a very helpful gentleman. Phoned to speak to receptionist of our arrival. He was very helpful and friendly on his arrival.
1 nacht verbleven in mei 2022

8/10 – Goed

mr william

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean comfy night chatty reception room nice hot water slow coming on
1 nacht verbleven in april 2022

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very comfortable, staff were very helpful, especially when asked about parking, they told us they had a sister hotel with plenty of parking. We were right in the town centre, plenty of places to dine out, would stay there again.
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Imran

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unsafe,Unhealthy, dirty, noisy, disgusting, should be closed down, wouldn’t stay there even if they pay me, absolute disappointing, never again. No,no,no,no
2 nachten verbleven in september 2021

10/10 – Uitstekend

Mrs A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Jonathan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 3 nights no hot water no milk for coffee no breakfast
3 nachten verbleven in augustus 2021

6/10 – Redelijk

Cathryn

1 nacht verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
room immaculate. no breakfast as said on reservation. receptionist slow as he was running other guest houses. view was the wall of next building. i would still use again as place was extremely clean, ok for a night..
1 nacht verbleven in juli 2021

4/10 – Matig

Renata

Reisde met familie
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The guest house is close to the town centre. However the member of staff on reception looked bored and beyond giving us a key and directions to the room did not say much else. The room and bathroom was clean. One of the bedsheets had want looked like a few dribbles of coffee on it from a previous occupant. It might have been stain-even so not good. There is no parking you have to use on street parking. Worse of all we were told the hotel provided a free breakfast when booking. This was a reason for choosing this one over another one. I received an email a few days before travelling advising that due to COVID restrictions there would be no breakfast. I find this difficult to believe they hotel management was not aware of this prior to me booking. I had booked a few weeks before travelling and COVID restrictions are in fact lessening at present not increasing. Overall a very disappointing hotel.
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid like the plague
On arrival there was nobody at reception and there was a handwritten note to call for attention. Met with a older man who started to have issues with the hotel wi-fi and started muttering to himself. The room was ok but later discovered we couldn’t open the window .It started to feel like a sauna in the room. There was no teaspoons or toilet roll in the room. Also told that the hotel doesn’t do breakfast despite this being advertised. Notice on the wall downstairs stating that the hotel was being “renovated and a work in progress”. When we mentioned to one of the locals where we we’re staying, they laughed and said the the hotel was formerly a place for ex-offenders and the homeless! We left the hotel a day early as we didn’t want to staying there an extra night .
3 nachten verbleven in juni 2021

8/10 – Goed

Andrzej

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

james

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Useless
Atrocious. Room wasn't ready when says check in 3pm,told me to come back in 45 minutes. Says free parking, no onsite parking, you get one hour free on street or have to use town centre car park half a mile away.bed squeezed slightest movement
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Morris

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgraceful
Pathetic, met by locked door when they eventually answered their phone was advised hotel was closed and had been for weeks but could get room in other hotel on other side of Dingwall. When I eventually found it room had absolutely no heating nor had corridors left hotel at 4am and slept in car as it was warmer. Total disgrace that they were still selling rooms on Hotels.com website is there no quality control or audit on properties advertised. Won’t be using Hotels.com again and will actively encourage others not to either.
1 nacht verbleven in december 2020

8/10 – Goed

Andy, Staffordshire

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
It is hard to judge as we are in the middle of Scotlands tough covid restrictions. Staff were helpful and friendly but not around often id guess due to covid. Clean, handy, well positioned and on a high street full of services and restaurants!
4 nachten verbleven in oktober 2020

4/10 – Matig

Leitch, Aryshire

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I felt for the price we paid for the room it was poor the room was dirty our cups for coffee where dirty , the water from heater was on all night and i dont think the heat worked we where cold all night
1 nacht verbleven in september 2020

6/10 – Redelijk

David

1 nacht verbleven in september 2020