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Beoordelingen van Best Western Dothan Inn & Suites

2.5 out of 5
Best Western Dothan Inn & Suites
1650 Westgate Pkwy, Dothan, AL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 601 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 264 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 41 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1000 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Crystal, Williamston

Zakenreiziger
There were dog footprints on the bedspread and animal hair all over the sofa in the room. There was also mold in the toilet and candy stick on the curtains. Other than that, it was a good hotel.
5 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Dave

Decline a stay because the pet friendly hotel did not except cats. You will be hearing from my attorney.
1 nacht verbleven in april 2024
Reactie van The Best Team op 29 apr 2024
We are truly sorry for the inconveniences. The details are stated in the policies regarding pets.

2/10 – Ontzettend slecht

Megan

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was convenient for our concert at The Plant. Lots of chain/fast food restaurant choices around the immediate area. We booked this place because it had good reviews specifically saying it was clean. However, the hotel and our room were dirty and grimy. Our bathroom floor was so sticky my flip flops almost came off. There was some kind of dark brown mold looking stains on every lamp shade in our room. Dust was caked on the table phone and AC unit so those items are never wiped down/cleaned. Microwave had food splattered on every surface and wasn’t even attempted to be cleaned. The white bathroom door was brown from hand prints that have never been wiped. For our king bed we were given 4 throw-pillow sized pillows (not even standard sized pillows). The lighting in the bathroom was so bad I was basically showering in the dark. The next morning we went down to the lobby for breakfast and realized the sticky floor in the dining area was covered in syrup and the same mop they use in this area is what they used to mop our bathroom as it was the same sticky residue that was on our bathroom floor. The elevators look like they were wiped haphazardly with a dirty rag with dirty grimy smear marks all over it. Thank goodness we were only staying here one night. We will never return. I took photos of all of these issues.
1 nacht verbleven in april 2024
Reactie van The Best Team op 23 apr 2024
We are truly sorry for the inconveniences that you have experienced during your stay. We will definitely take your concerns under consideration and make sure they are addressed. We hope that you will give us another chance to make your stay superior.

10/10 – Uitstekend

Jodie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is a little older but in good condition. Room was clean and updated. Bed was a little firm for me but hubby liked it! Bathroom was clean & updated. Water temp and pressure were good. Coffee pot and 1 kind of juice at the breakfast lounge were still not working as seen in other reviews ( needs fixing-too long) but we were able to make coffee in our room. Breakfast was great: eggs, sausage, biscuits and gravy, waffles, yogurt, great cinnamon swirl bread, fruit & All the other usual items. They need to fix the water cooler in the weight room and water fountain outside the weight room. Overall good place to stay. Reasonable rate.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Willie J.

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a nice clean stay.
1 nacht verbleven in april 2024

10/10 – Uitstekend

kathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy to find very nice room
1 nacht verbleven in april 2024

8/10 – Goed

Gerald

1 nacht verbleven in april 2024

10/10 – Uitstekend

patrick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Desk clerk, Kim, as very helpful and congenial. All good.
1 nacht verbleven in april 2024

8/10 – Goed

Ed

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older property but well maintained. Good place to stay
1 nacht verbleven in maart 2024
Reactie van BW op 26 mrt 2024
Thank you very much. Hope you come back soon

4/10 – Matig

Joanna

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good breakfast, friendly staff. First floor room dirty. Carpet disgusting. Bed uncomfortable. Sheets did not look fresh. Terrible pillows.
1 nacht verbleven in maart 2024
Reactie van BW op 26 mrt 2024
I'm sorry to hear this, i will be taking your notes for improvement !. Thank you for being honest and i hope your next stay meet your standards 1

10/10 – Uitstekend

LeKesha

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jack

1 nacht verbleven in maart 2024
Reactie van BW op 2 apr 2024
Thank you

6/10 – Redelijk

Linda

Reisde met partner
Positief: Personeel en service
The staff was very friendly & helpful! Location felt safe with easy parking. Room was clean but it smelled like musty old dirty carpet. The beds were very comfortable. Overall would stay again if they had the carpets cleaned or replaced.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A clean, up to date, well appointed motel and friendly front office staff.
1 nacht verbleven in maart 2024

8/10 – Goed

Theresa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff was wonderful the beds were comfy i had 2 rooms one smelled like a locker room due to air condition unit so we had to keep it off the 2nd room the unit was loud every time it went on along with the shower fixture for hot and cold was on backwards. But the friendliness of the staff made up for it
3 nachten verbleven in februari 2024

8/10 – Goed

Siriwan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Breakfast have great selection and fully stocked for each day. Staff did a great job to kept the breakfast area nice orderly and clean all the time. Our pet-friendly room was nice size with extra seating area which bonus. We stayed 3 nights and there're no cleaning or room make up during our 3 nights stays, not sure if there're rule or policies about that but we're fine. The biggest concern about it was a bathroom shower tub that didn't have any bath liner or any sort of slips protection that caused me literally felt right off from the tub and landed on the floor with shower curtain wrapped around me. Thankfully no injured!! I was lucky! only a little small bruising on my wrist. I had not reported or complaint about this incident to hotel staff because it was early morning no one at the front desk anyway. My suggestion, this is something that the hotel should be seriously taken precaution. The bathtub is extremely slippery when it's wet.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jerry, Tupelo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van BEST WESTERN op 13 feb 2024
THANK YOU!. PLEASE COME AGAIN

10/10 – Uitstekend

Edward

1 nacht verbleven in januari 2024

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

8/10 – Goed

John

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Easy access.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

La Francis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay at Best Western
Nice lady at front desk. Easy check in. Room was cleaned breakfast was good. Check out easy. No issues with this hotel. Overall good stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, easy access, check in was great.
1 nacht verbleven in januari 2024

8/10 – Goed

diana, Holt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast options. We heard lots of traffic noise.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service was excellent and staff very friendly and helpful. My only complaint is that the bed sheets are very old and used. Fitted sheets will not stay secured to mattress. The sheets were fresh and clean but need new sheet replacements. I highly recommend this hotel and their breakfast quality was the best. It was so good, I left a tip for the employee that was cooking.
1 nacht verbleven in december 2023

10/10 – Uitstekend

KEVIN

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, clean rooms pleasant staff. Breakfast was okay
1 nacht verbleven in december 2023

10/10 – Uitstekend

Anthony, New Milton

Reisde met partner
Everything was fine, breakfast a bit limited but ok
3 nachten verbleven in december 2023

10/10 – Uitstekend

Shimmel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very clean.I stayed on the “no animals floor”.I would recommend new mattresses on the pull out sofa beds.Price is good for the area hotels,convenient location to all things Dothan!My 3rd stay since discovering this property.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Elizabeth

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I rebooked for our return trip this coming week. Enjoyed our first stay last week
1 nacht verbleven in december 2023

8/10 – Goed

eugenia

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not a bad place to stay for the price. The beds were very comfortable to me. My complaint is that we were placed in a handicap bedroom and the shower was a disaster. It looked nice but it was poorly designed. Water stood in the base of the shower as I showered, and it covered my feet....which freaked me out. Also, there was a yellow liquid that stained the toilet, but it was explain to me that the liquid was a cleaning solution that was left behind. All in all, I'd probably stay there again due to the staff being very willing to accommodate and their politeness.
2 nachten verbleven in december 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service
Television/remote, no channel menu exhausting confusing!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Shimmel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is always clean each and every time we stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Melissa

I stayed for a weekend because I recently had surgery at a nearby hospital in the area. Stayed there in case I had an emergency and had to go back to the hospital. Best Western was nice and quiet exactly what I needed. Their breakfast was fabulous!!!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kenneth

1 nacht verbleven in december 2023

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was a very pleasant stay. Hotel staff so friendly and helpful. This Best Western very modern and clean. One of the better breakfast served. We travel a lot and this location has been the best.
1 nacht verbleven in december 2023

8/10 – Goed

Jay

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room set up and layout was awesome for this trip with my Mom. The room was dated and since it was pet friendly you can see some wear and tear but clean and comfortable. Service and breakfast was great.
1 nacht verbleven in november 2023

8/10 – Goed

Alicia

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was Very Friendly and easy going. The establishment is clean and easy to understand. The breakfast options are verified and delicious. My was there for a funeral, so we had my father’s little dogs with us. The establishment is pet friendly. Some of the room fixtures are showing a little where but you really have to look for it.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Sharony, Tuscaloosa

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, clean and Alexis is such a sweet front desk agent!
1 nacht verbleven in november 2023

8/10 – Goed

Shimmel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay for the price
2 nachten verbleven in augustus 2023
Reactie van The Best Team op 10 nov 2023
Thank you. Please come again

8/10 – Goed

Bryan

Positief: Personeel en service
Worked for a Night
One night stay on our way home from up north. Hotel is a little dated. Not dirty, but kind of dingy. Room was large, but bed was definitely in need of new mattress.
1 nacht verbleven in november 2023
Reactie van The Best Team op 10 nov 2023
We are currently working on a project to update our property. Thank you for your review

10/10 – Uitstekend

russell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast, clean & spacious rooms, good refrigerator/freezer.
1 nacht verbleven in november 2023
Reactie van The Best Team op 10 nov 2023
Thank you

4/10 – Matig

judith

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The Toliet wouldn’t stop running. The sink wouldn’t drain. Carpet was dirty and roach crawling on table in bedroom. Terrible maintenance!! BUT the breakfast was Great and the Staff were so nice. Fix the maintenance and we will be back. Not until then though.
1 nacht verbleven in november 2023
Reactie van The Best Team op 6 nov 2023
We are deeply sorry for the inconveniences that you have experienced during your stay. We have addressed the issues with our maintenance department. We really hope that you will give Best Western another chance to provide you with a superior stay.

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dothan BW
I’ve stayed here numerous times. All the employees are extremely friendly and helpful. Large breakfast variety but not anything special. The location is perfect. You can walk to a couple restaurants, grocery store and Walgreens if need be. Quiet and safe with lots of grass for kids or dogs to play.
2 nachten verbleven in oktober 2023
Reactie van The Best Team op 10 nov 2023
Thank you for your review.

8/10 – Goed

Latoya

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Enjoyed my stay the only thing I didn’t like was that the room was handicap and everytime we showered the floor flooded. The breakfast was amazing and so was staff.
3 nachten verbleven in oktober 2023
Reactie van The Best Team op 10 nov 2023
Thank you for your review

6/10 – Redelijk

Johnnie

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
rooms were adequate in terms of the size, but not clean
2 nachten verbleven in oktober 2023
Reactie van The Best Team op 10 nov 2023
Thank you for your review