Terras

Beoordelingen van DoubleTree by Hilton Dothan, AL

4 out of 5
DoubleTree by Hilton Dothan, AL
2740 Ross Clark Cir, Dothan, AL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 289 van 521 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 521 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 521 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 521 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 521 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like the location of this hotel. I was in town to visit my granddaughters, and they also loved the property. I highly recommend it.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Connie, Pekin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderfully quiet and peaceful place. Loved it.
1 nacht verbleven in maart 2024
Reactie van Kendall op 1 apr 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Kendall op 1 apr 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 – Uitstekend

Matina

Zakenreiziger
Great
1 nacht verbleven in februari 2024
Reactie van Kendall op 1 apr 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 – Uitstekend

GAYLE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Leonard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kelli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent! Very friendly & helpful. The lobby was very nice & inviting. It was quiet & clean, would absolutely stay again.
2 nachten verbleven in december 2023

10/10 – Uitstekend

TOYEE

2 nachten verbleven in december 2023

10/10 – Uitstekend

Piper

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay.
It's location was close to family and everything we needed from food to shopping. It was very neat and clean. The service was excellent. I only wish it was warm and dry enough to have used the pool and the outdoor activities.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Regulars
Great experience. We are regulars here We love it here. Convince and staff is very nice.
2 nachten verbleven in december 2023

10/10 – Uitstekend

James, Valrico

Positief: Netheid, staat van de accommodatie en faciliteiten
Very comfortable
1 nacht verbleven in december 2023

6/10 – Redelijk

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The curtains on the window were see through causing us to wake up too early.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Lacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quite
1 nacht verbleven in november 2023

10/10 – Uitstekend

jasmine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Food
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Khalii

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023

8/10 – Goed

Dan

Positief: Personeel en service, comfort kamer
Stay in Dothan
Front desk was great The lotion bottle coming off the wall ( Not like a Hilton should be ) in the bathroom and the shower had a bad stain on the shower floor. Was kinda nasty
3 nachten verbleven in september 2023

8/10 – Goed

Judy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water was hot and beds were comfortable. Staff was very friendly. Check in was seamless and quick.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great property
Convenient, clean and new - great experience!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Margarette

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love staying here. 2nd stay. Only complaint is the odor that exists in hallways and rooms, sorta a sewage spell. But not in reception areas or dining area.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

latasha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Paula

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Tonya

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, personeel en service
360 kitchen is the onsite restaurant and it was superb. The hotel not so much. GOOD: *Pool was big, clean, and hot tub section worked. *Onsite restaurant - we have eaten their 4 or 5 times now and its great everytime. NEEDS IMPROVEMENT: *Never offered a famous cookie they advertise. *Brown stains on our bed sheets. They said they would bring new right away but brought wrong size & left us to change them. Called front desk again bc a queen sheet isnt going to fit a king, they brought a king sized top sheet instead of a fitted sheet. We gave up and just laid that over the mattress. Their was also what looked like a blood stain on 1 of the 4 pillows. Never got a replacement pillow case for that either. * House keeping banging on everones door at 930 when check out wasnt until 11. They banged on the room next to us so hard they woke us up. When they got to us, i just yelled "no thank you" . *dried on food on the microwave *mini fridge was not plugged in/working. Overall i would choose a different hotel. For the price they charge and what they actually offer, there are cleaner/friendlier options .
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sonya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

sally

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room service !
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 – Goed

RAYMOND L

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dothan Dentist review Natural dentists
Had to go to Dothan from Tallahassee to be reviewed by a Natural Dentist Great experience. Needed a place to stay. So picked most expensive there. Just to say!!
1 nacht verbleven in juni 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was very clean and I loved the fact there was a restaurant/bar on the premises!
1 nacht verbleven in juni 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel & Staff
Front desk Clerk Terry is amazing even before our stay started she helped me sort some things out. The rooms are just as described in the pictures everything you see is just as you see it customer service is wonderful. The beds are comfortable showers are clean. It was just an overall beautiful stay and I will definitely stay here when in the area again.
2 nachten verbleven in mei 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 – Redelijk

Matthew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Everything was good but we asked for more towels and we never got them.
2 nachten verbleven in mei 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Uitstekend

Justin

1 nacht verbleven in mei 2023
Reactie van Kendall Clark- Assistant General Manager op 19 jun 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4/10 – Matig

Delois

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room smelled like mildew.
1 nacht verbleven in mei 2023
Reactie van Kendall op 19 mei 2023
Mrs. Delois I am so sorry to hear that you had a negative experience at the DoubleTree by Hilton Dothan. I understand that you were unhappy with the mildew-like smell in your room.I apologize for any inconvenience this may have caused you. I want to assure you that we take the cleanliness and comfort of our guests very seriously. We have a strict cleaning policy in place, and we regularly inspect our rooms to ensure that they are free of any mold or mildew.I hope that you will accept our apology and give us another chance to earn your business. We are committed to providing our guests with a positive experience, and we will do everything we can to make sure that your next stay is more enjoyable.Sincerely,Kendall C

10/10 – Uitstekend

Curry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An awesome and clean hotel! Would definitely stay there again!
2 nachten verbleven in mei 2023
Reactie van Kendall op 18 mei 2023
Dear Curry,Thank you for your kind words about our hotel! We are so glad that you enjoyed your stay. We strive to provide our guests with a clean, comfortable, and welcoming experience, and we are always happy to hear that we have succeeded.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

6/10 – Redelijk

Lashunda

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
I was disappointed to find that the shower floor had clearly not been cleaned (dried ring of dirt/soap scum on the floor). Also, there was only one bath towel, so my husband just dried off with a hand towel. Everything else looked clean throughout the room. Also, the staff was friendly upon our arrival. Hopefully, the bathroom issues was an outlier and it is a better experience next time.
1 nacht verbleven in mei 2023
Reactie van Joe O op 9 mei 2023
Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our establishment. We are delighted to hear that you found our staff to be friendly and that the rest of the room met your expectations.However, we are sorry to hear that the cleanliness of the shower floor did not meet your expectations and that there was a shortage of bath towels in your room. Please accept our sincere apologies for any inconvenience this may have caused.We take your comments very seriously and will make sure to address these issues with our housekeeping team to ensure that this does not happen in the future. Our aim is to provide every guest with a clean, comfortable and welcoming experience, and we apologize for falling short on this occasion.We appreciate your understanding and hope that you will give us the opportunity to serve you better in the future. If you choose to stay with us again, please do not hesitate to reach out to our front desk team who will be more than happy to assist you with any needs you may have.Thank you again for your valuable feedback and for choosing our establishment for your stay.Best regards,Joe OdiernoGeneral ManagerDoubleTree by Hilton Dothan

10/10 – Uitstekend

Brantley

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The gym was nice, had a Peloton. The breakfast staff was very nice, very helpful.
1 nacht verbleven in mei 2023
Reactie van Kendall op 18 mei 2023
Dear Brantley,Y'all, we are so glad to hear that you enjoyed your recent stay at our DoubleTree by Hilton hotel! We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home.We are particularly proud of the fact that you found our gym and the breakfast staff to be helpful. We know that a good workout and a delicious breakfast are essential to a great stay, and we are glad that we were able to provide you with both.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

10/10 – Uitstekend

Endora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Kendall op 18 mei 2023
Dear [Guest Name],Thank you for staying with us at DoubleTree by Hilton Dothan. We are happy that you enjoyed your stay and hope we'll see you again in the future.Best,Kendall C

10/10 – Uitstekend

Michael

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to work and well maintained.
1 nacht verbleven in maart 2023
Reactie van Kendall op 18 mei 2023
Thank you so much for taking the time to leave us a positive review on Expedia. We are so glad to hear that you enjoyed your stay at the DoubleTree by Hilton Dothan!We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home. We are also glad that you found the hotel to be well maintained. We work hard to keep our hotel clean and in good repair, and we are always happy to hear that our guests appreciate it.Sincerely,Kendall C

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Kendall op 18 mei 2023
Dear Kevin,Thank you for choosing to stay with DoubleTree by Hilton Dothan. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.Sincerely,Kendall C

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall a very good stay! A little over priced and breakfast was expensive. Clean! Staff friendly!
1 nacht verbleven in maart 2023
Reactie van Kendall op 18 mei 2023
Dear SharonThank you for staying with us at the DoubleTree by Hilton Dothan! We are so glad that you enjoyed your stay overall. We appreciate your feedback about the price of the hotel and the breakfast. We will take your feedback into consideration as we continue to improve our services.We are glad that you found the hotel clean and the staff friendly. We take pride in our cleanliness and our customer service, and we are always happy to hear that our guests are satisfied.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Best Regards,Kendall

10/10 – Uitstekend

Laurie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Robin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very clean
1 nacht verbleven in maart 2023

4/10 – Matig

Tanya

Reisde met familie
Negatief: Netheid
The floor was very sticky in the foyer and bathroom. Our shoes stuck to the floor. The cook did not want to cook breakfast, so our only option was the buffet.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Victor

1 nacht verbleven in februari 2023

4/10 – Matig

Ceila

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I thought highly of this hotel, I decided to stay at this hotel because other hotels are disappointing. 1st room ac didn’t work, 2nd room was smaller had a dark red stain in the middle of the floor called management and all they could tell me is that’s all they had left @ 200 per night I deserved better.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

SUZANNE G, Lafayette

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Tierra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023