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Beoordelingen van Holiday Inn Express Dothan North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Dothan North, an IHG Hotel
4090 Ross Clark Cir, Dothan, AL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 189 van 379 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 379 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 379 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 379 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 379 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas R.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was easy to find,room was clean and when our TV didn't work properly they upgraded our room to suite. Staff nice and very attentive to our request for working TV
1 nacht verbleven in april 2024

8/10 – Goed

Cynthia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No complaints about or stay.
1 nacht verbleven in april 2024

6/10 – Redelijk

Ellen

no bath towels, dirty around the edges, desk person wearing lounge pants unprofessional, breakfast person unprepared
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Alissa

Bathroom shower was disgusting, there was mold and it was dirty. Toilet seat was broken and entry floor to the room was sticky.
1 nacht verbleven in maart 2024

8/10 – Goed

leslie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
room had smokers in it previously. handicap bench in shower had pulled from the wall. Had to wait for the elevator to be fixed.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Shawn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just there for a sleep, it was great
1 nacht verbleven in januari 2024

8/10 – Goed

Reed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Toilet had plumbing issues. Breakfast area needs attention. Toaster was broken and food wasn't good (the food quality itself, not the cooking). Comfortable beds and the hotel was clean all around but you'd expect better for the price.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy
1 nacht verbleven in februari 2024

6/10 – Redelijk

Lana

1 nacht verbleven in februari 2024

8/10 – Goed

Kimberley

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Always a good stay when we come to Dothan.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
2 nachten verbleven in februari 2024

6/10 – Redelijk

Brenda

Reisde met familie
Positief: Netheid, personeel en service
The shower did not work properly. All it had was a handheld shower which is fine except the hand held part would not stay in place- kept falling. You could not really a true shower. Bath sink kept stopping up- very slow to drain. Other than the bathroom issue, it was fine.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cx
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is nice and clean
1 nacht verbleven in februari 2024

4/10 – Matig

William

Negatief: Netheid, personeel en service
Room was dirty and outdated. Some furniture was missing. Bathroom really needed updating will not stay here again!!
1 nacht verbleven in januari 2024

4/10 – Matig

Diane

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Clare

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Matthew

1 nacht verbleven in december 2023

8/10 – Goed

Richard

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Bed was not comfortable
1 nacht verbleven in december 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Angelina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
It was a clean property. Staff was great and nice. Breakfast was not great always ran out and didn’t replace items.
2 nachten verbleven in november 2023

8/10 – Goed

Mario

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing the reason why I am giving 4 stars is because of being out of a lot of breakfast items and so we had to go get breakfast most days. But otherwise the hotel was clean and safe.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Sharondia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Friendly staff. Very nice manager. They were swamped but she was still polite and helpful. They had a band and 5-6 soccer teams staying so it was a rowdy crew but they were still courteous and respectful.
2 nachten verbleven in november 2023

4/10 – Matig

Alana, Laceys Spring

Positief: Personeel en service
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kenneth

Reisde met partner
Friendly staff,clean rooms,and good breakfast
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Jill

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will not stay there again disappointing
1 nacht verbleven in november 2023

6/10 – Redelijk

Alysha

Reisde met familie
Positief: Netheid, personeel en service
We arrived shortly after 3p to find that our rooms (2) were not ready. The hotel had full occupancy the night before so I understand the delay. We had to wait about an hour before we could check in. We found our rooms to be clean. The lock on one of the doors did not work so we had to move rooms. The manager on duty was very accommodating. Our room had some minor issues like the wallpaper raising up under the bathroom and the shower curtain wasn’t long enough to reach the bathtub so water sprayed all over the floor while taking a shower. Minor issues. Overall, the hotel met our needs for one night.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was very clean rooms were very nice staff was great
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Wendi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pillows awesome
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Arthur

1 nacht verbleven in september 2023

6/10 – Redelijk

Deborah

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Carpet to hallway was being replaced and glue and mess was where you had to walk thru to get to room. The front desk person was very rude on more than one occasion and acted mad that she was being bothered and her attitude was less than friendly. Even while checking in she had a very bad attitude.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Marc

Zakenreiziger
Positief: Personeel en service, comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Management op 1 sep 2023
We greatly appreciate your review and thank you for choosing the Holiday Inn Express Dothan!

10/10 – Uitstekend

Jeffrey, Crofton

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Billy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in augustus 2023

8/10 – Goed

Lauren

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Ok but pool needs tlc
Everything is great except for the pool. It has a green discoloration to it & a lot of trash in it. Otherwise, staff, location, & room are good.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Robert

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Holiday Inn Express was clean and in very good condition. The front desk stafff was extremely helpful when we experienced a problem with our room door lock. They took immediate action and made sure everything was working properly. We enjoyed our stay and will definitely keep this one in mind when we travel that way again.
1 nacht verbleven in juni 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ok but with problems.
Staff was very friendly but they had to walk us to our room each time because the key pad was broke. We had to wait 15 minutes to get into our room on more than 1 occasion. Also they cancelled our reservation because of overbooking 1.5 hours before check in. They finally honored the reservation. Very stressful.
3 nachten verbleven in juni 2023
Reactie van dhndo_gm op 4 jul 2023
David,Thank you for taking the time to share your feedback in regards to your recent stay with us at Holiday Inn Express & Suites Dothan. As a valued customer, we see that there is room for improvement based on your feedback.We will be using your comments to continue to grow and improve our property to meet all our guest's needs. Thank you again for the review of your recent stay!

10/10 – Uitstekend

Jennifer

Zakenreiziger
Friendly staff
1 nacht verbleven in juni 2023
Reactie van dhndo_gm op 3 jul 2023
Thank you for sharing your experience at the Holiday Inn Express & Suites Dothan.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us at Holiday Inn Express & Suites Dothan and we look forward to welcoming you again whenever your travel needs bring you back to Dothan.

4/10 – Matig

DOUGLAS

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not good
Trashcans were overflowing in hallways. Dirt and grim in all corners of the bathroom.
4 nachten verbleven in juni 2023
Reactie van dhndo_gm op 3 jul 2023
Thank you for taking the time to complete your review in regards to your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for the issues you noted in your review. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dothan. Thank you again for your time, and valuable feedback!

6/10 – Redelijk

Rachel

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Larry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van dhndo_gm op 8 jun 2023
Dear Larry,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Holiday Inn Express & Suites Dothan. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback. We also thank you for choosing to stay with us.

10/10 – Uitstekend

sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service is great, very clean, and very friendly people
1 nacht verbleven in mei 2023
Reactie van dhndo_gm op 2 jun 2023
Sergio, Thank you for sharing your experience at the Holiday Inn Express & Suites Dothan.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us at Holiday Inn Express & Suites Dothan and we look forward to welcoming you again whenever your travel needs bring you back to Dothan.

2/10 – Ontzettend slecht

Gary, Manassas Park

Negatief: Netheid, staat van de accommodatie en faciliteiten
VERY disappointing for $150/night. Nasty spots on the room floor right out in the middle of the carpet. Toilet seat broken. Shower doors extremely hard to slide open (no handles either). Water pressure PITIFUL. Privacy door latch was missing. In room A/C erratic. PITIFUL !!!!
Reactie van dhndo_gm op 2 jun 2023
Thank you for taking the time to complete your review in regards to your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for the issues you noted in your review. We have shared your comments with our staff to ensure those concerns are immediately addressed.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Dothan. Thank you again for your time, and valuable feedback!

8/10 – Goed

Steve

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van dhndo_gm op 29 mei 2023
Steve, Thank you for sharing your experience at the Holiday Inn Express & Suites Dothan.Your feedback is integral to our ability to continue to improve our service. Thank you for staying with us at Holiday Inn Express & Suites Dothan and we look forward to welcoming you again whenever your travel needs bring you back to the Dothan area.

10/10 – Uitstekend

Nuria

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jamaal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick Easy Process
1 nacht verbleven in mei 2023
Reactie van dhndo_gm op 22 mei 2023
Jamaal, Thank you for sharing your experience at the Holiday Inn Express & Suites Dothan.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you for staying with us at Holiday Inn Express & Suites Dothan and we look forward to welcoming you again whenever your travel needs bring you back to the Dothan area.