Privékitchenette

Beoordelingen van Motel 6 Dothan, AL

2 out of 5
Motel 6 Dothan, AL
2907 Ross Clark Circle Southwest, Dothan, AL

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 102 van 562 beoordelingen" "
Gastenscore: 8 - Goed. 123 van 562 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 562 beoordelingen" "
Gastenscore: 4 - Matig. 79 van 562 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 157 van 562 beoordelingen" "

6,0/10

Netheid

6,8/10

Personeel en service

6,0/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Dawn, Prattville

Negatief: Personeel en service, voorzieningen
Cleaning staff is not friendly room was not serviced unlike most places you have to request that your room be serviced, I had to go to front desk and ask for clean towels only got clean towels 1 time when I went to front desk and asked for clean towels I was told no the cleaning staff was gone for the day first time it’s was 138pm the swcond time it was 1226pm told again cleaning staff was gone and front desk did not have key to linen building so I wasted the towels and had to buy trash bags this was frustrating but the day of check out the guy in charge of cleaning beat on our door at 848am told us “up check out at 11 need to clean room” well this is unacceptable we know when to check out we were checked out by 1043 while taking our belongings to our car 6 times he approached me very rudely pointing at his watch telling me “ check out is 11 go we clean room” ok whatever but what pissed is off was when he approached our teenage daughter asking her “why still here?” When she began to tell him we were checked just loading car he cut her off stating “ check out at 11 go” this man was out of pace and not to mention his cleaning skills are very lacking
2 nachten verbleven in april 2024
Reactie van Manager op 16 apr 2024
Hello Dawn, We apologize for any inconvenience regarding your room servicing experience. Our staff's aim is to accommodate all requests promptly. Your feedback about the cleaning staff's behavior is appreciated; it will be discussed internally. We strive to ensure a welcoming environment for all guests. Rest assured, we take your comments seriously and appreciate the opportunity to improve our services.

2/10 – Ontzettend slecht

Brenda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Internet was down had to wait 2 hours to check-in the room was not cleaned properly the outside of the motel was very nasty trash bags every where.
1 nacht verbleven in april 2024
Reactie van Manager op 7 apr 2024
Hello Brenda,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and have shared your comments with the relevant teams for improvement. Should you have any further concerns, please feel free to reach out to our management team for assistance. Thank you for your understanding.

2/10 – Ontzettend slecht

Shannon

1 nacht verbleven in maart 2024
Reactie van Manager op 13 apr 2024
Hello Shannon,We're sorry to hear you didn't enjoy your stay. If you have any specific feedback you'd like to share, please reach out to us so we can address any issues. We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Chance

1 nacht verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Hello Chance, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any feedback you would like to share. We look forward to hosting you again in the future!

8/10 – Goed

Michael

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hello Michael, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Office staff was very friendly & accommodating.
11 nachten verbleven in januari 2024
Reactie van Manager op 6 feb 2024
Hello Sandra,Thank you for your kind words about our friendly and accommodating office staff. Our team takes pride in providing excellent service to all of our guests. We hope to have the pleasure of welcoming you back in the future.

6/10 – Redelijk

Jesse

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It's a convenient location.
2 nachten verbleven in januari 2024
Reactie van Manager op 27 jan 2024
Hello Jesse, We're happy to hear that you found our hotel's location convenient! We strive to provide a convenient and accessible experience for all our guests. Thank you for your feedback and we hope to have the opportunity to welcome you back in the future.

2/10 – Ontzettend slecht

Willie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Hello Willie, We're sorry to hear that you did not have a satisfactory experience during your stay. We would appreciate it if you could reach out to us directly so that we can address any specific concerns that you may have had. We strive to provide exceptional service and would like the opportunity to make it right for you.

2/10 – Ontzettend slecht

Ernestine

2 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Ernestine,We're sorry to hear about your negative experience at our hotel. We encourage you to reach out to us directly so that we can address any issues you had during your stay. We strive to provide excellent service and ensure our guests have a pleasant stay.

4/10 – Matig

Norman

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
Noisy night!
Bed was hard only a mattress on a board. Woke up with sore muscles. Outlet pulled from wall when I tried to use it. Very noisy all night. Garbage man came at 3:30 in morning. Will look for another motel for next visit to family.
1 nacht verbleven in december 2023
Reactie van Manager op 31 dec 2023
Hello Norman,Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide comfortable accommodations and will address your concerns with our team for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Marcus

Negatief: Staat van de accommodatie en faciliteiten
Hard bed
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Hello Marcus, Thank you for sharing your feedback regarding the firmness of our beds. We understand that comfort preferences vary from person to person, and we apologize if our bed did not meet your expectations. We appreciate your valuable input as it helps us continuously improve our guests' experiences.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 19 dec 2023
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you had a positive experience overall. We value your input and look forward to welcoming you back in the future.

8/10 – Goed

Tecora

1 nacht verbleven in december 2023
Reactie van Manager op 6 jan 2024
Hello Tecora,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and hope to welcome you back in the future.

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 12 dec 2023
Hello michael,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future and providing you with another exceptional stay.

10/10 – Uitstekend

Faye

Positief: Voorzieningen
Good customer service
1 nacht verbleven in oktober 2023
Reactie van Manager op 9 dec 2023
Hello Faye,Thank you for your feedback on our hotel's customer service. We strive to provide worldclass customer service experience to all our guests throughout their stay. We appreciate your positive comments and hope to welcome you back in the future.

10/10 – Uitstekend

MARCIAL ANTONIO

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay, thank you
2 nachten verbleven in november 2023
Reactie van Manager op 17 nov 2023
Hello MARCIAL ANTONIO,We are delighted to hear that you enjoyed your stay with us! We strive to provide excellent experiences for all our guests and it's always rewarding to receive positive feedback. Thank you for choosing our hotel, and we hope to welcome you back in the future for another wonderful stay.

4/10 – Matig

Christopher

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I wasn't impressed
I rented a non smoking room, but the room smells and looks more like a smoke room
1 nacht verbleven in november 2023
Reactie van Manager op 5 nov 2023
Hello Christopher,Thank you for bringing this to our attention. We sincerely apologize for any discomfort caused during your stay. Our team takes great care to ensure all rooms are maintained according to our non-smoking policy. We will address this matter with our housekeeping department to prevent future occurrences. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

6/10 – Redelijk

Lisa

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room itself wasn’t too bad but the floor was filthy. It had no carpet so why isn’t it mopped each time? It was absolutely filthy. I took a wet towel to it and the towel was black afterwards
1 nacht verbleven in oktober 2023
Reactie van Manager op 3 nov 2023
Hello Lisa, Thank you for sharing your experience with us. We apologize for any cleanliness concerns you encountered during your stay. We appreciate your feedback and have forwarded it to our housekeeping team to address the issue going forward. We strive to provide a comfortable and clean environment for our guests and we are sorry that we did not meet your expectations on this occasion. We value your feedback as it helps us improve our services.

6/10 – Redelijk

Raymond

1 nacht verbleven in oktober 2023
Reactie van Manager op 14 nov 2023
Hello Raymond, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Dear Guest,Thank you for your positive rating! We are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

6/10 – Redelijk

Chuck

1 nacht verbleven in september 2023
Reactie van Manager op 7 nov 2023
Hello Chuck, Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience at our hotel. We are sorry to hear that your stay did not meet your expectations. We take all guest feedback seriously and will use this information to improve our services. Should you have any further concerns, please don't hesitate to contact our management directly.

10/10 – Uitstekend

Tristan

1 nacht verbleven in oktober 2023
Reactie van Manager op 18 okt 2023
Hello Tristan,Thank you so much for your wonderful rating! We are glad to hear that you had such an exceptional experience at our hotel. We hope to welcome you back soon!

6/10 – Redelijk

Nerita

Reisde met partner
Positief: Personeel en service
Loved the peace and quiet, but lights didn’t work in the room and sheets were dirty.
1 nacht verbleven in oktober 2023
Reactie van Manager op 11 okt 2023
Hello Nerita,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 – Matig

Gene

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay Away
Dirty Towels, Roach, No Top Sheet, Underside of Bedspread Dirty, Floors Dirty and Sticky, No Coffee in room, Heavy Pet Dander in room Triggered Large Allergic Reaction.
1 nacht verbleven in oktober 2023
Reactie van Manager op 5 okt 2023
Hello Gene,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our towels and room. We appreciate you taking the time to share your experience.

10/10 – Uitstekend

Thena

1 nacht verbleven in september 2023
Reactie van Manager op 4 okt 2023
Hello Thena,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 – Ontzettend slecht

judy

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely dirty, especially the floors. They were so greasy it was hard to walk on them. Keep your shoes on! TV didn't work at all so not much to do. Went to the front desk and they gave us another room, which was already occupied! Just a bad experience all the way around.
1 nacht verbleven in september 2023
Reactie van Manager op 30 sep 2023
Hello judy,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 – Uitstekend

Shawntel, Dothan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room size
Reactie van Manager op 7 sep 2023
Hi Shawntel,Thank you for sharing this review, and we welcome you to visit us again anytime!

2/10 – Ontzettend slecht

Arnold

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got up in the middle of the night and i sow Cockroach every where Bathroom floor sink i kill like 50 of them totally discounted bever fo back thwre
1 nacht verbleven in juli 2023
Reactie van Manager op 26 aug 2023
Hello Arnold,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 – Ontzettend slecht

Darlene

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
The place was a mess. The floors were black and sticky. The tv screen was smeared along with the mirror. The toilet seat was broken. The tub was nasty and I almost fell stepping in the shower because the tub looked oily. The water knob in the shower was broken. Room 108 smelled like bleach when entering but was anything but clean. Even the towels had black stains on them. I have photos but couldn't get them off of my laptop.
2 nachten verbleven in juni 2023
Reactie van Manager op 4 jul 2023
Hello Darlene, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

2/10 – Ontzettend slecht

Barry

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not a motel i would ever book again.
1 nacht verbleven in juli 2023
Reactie van Manager op 4 jul 2023
Hello Barry, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, friendly staff, great rate!
1 nacht verbleven in juni 2023
Reactie van Manager op 4 jul 2023
Hello Scott,We appreciate the comments, especially with regards to your opinion of our staff as well as our rate. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 – Ontzettend slecht

Ygnacio R

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Manager op 30 jun 2023
Hello Ygnacio R, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 – Ontzettend slecht

Crystal

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Sheets had stains all on them blood stains on pillow owner advised them to bring me clean sheets so I can put them on my self bath tub was very nasty ever time I left an came back my key wouldn’t work
3 nachten verbleven in juni 2023
Reactie van Manager op 30 jun 2023
Hello Crystal, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 – Uitstekend

Alesha

1 nacht verbleven in juni 2023
Reactie van Manager op 12 jun 2023
Hello Alesha,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 – Uitstekend

Melissa

1 nacht verbleven in juni 2023
Reactie van Manager op 30 jun 2023
Hello Melissa,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 – Uitstekend

Boris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was every good
1 nacht verbleven in juni 2023
Reactie van Manager op 6 jun 2023
Hi Boris,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

2/10 – Ontzettend slecht

Maria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van Manager op 2 jun 2023
Hello Maria, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Uitstekend

Alice

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are super clean. They smell like pure bleach.
2 nachten verbleven in mei 2023
Reactie van Manager op 30 mei 2023
Hello Alice,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 – Redelijk

Sandra

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Manager op 23 mei 2023
Hello Sandra, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 – Redelijk

Christian

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
When we arrived to our room it wasn’t cleaned from the person before. The towels were dirty, the bed wasn’t made, there was sticky stuff on the tables and counters. The hotel isn’t located in a safe location. There were people up and yelling on the balcony until 5 am.
1 nacht verbleven in mei 2023
Reactie van Manager op 17 mei 2023
Hello Christian, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 – Uitstekend

laquantay

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are so nice
4 nachten verbleven in april 2023
Reactie van Manager op 4 mei 2023
Hi Laquantay,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 – Matig

Nerita

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The receptionist was nice. The room was nice but it did have cigarette burns on the sheets. The water stopped working and I couldn’t shower.
1 nacht verbleven in april 2023
Reactie van Manager op 2 mei 2023
Hello Nerita,We appreciate your rating of our hotel and the feedback you have shared pertaining to our shower and also our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 – Uitstekend

Jacqueline

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in and very well lit
1 nacht verbleven in april 2023
Reactie van Manager op 13 apr 2023
Hi Jacqueline,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Uitstekend

Jacqueline

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in and well lit
2 nachten verbleven in april 2023
Reactie van Manager op 13 apr 2023
Hi Jacqueline,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 – Ontzettend slecht

Dianna

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2023
Reactie van Manager op 5 apr 2023
Hello Dianna, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 – Goed

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Guy behind the desk on March 25th around 5pm was so nice and helped me get a room on the bottom floor for my wheelchair bound boyfriend to be accommodated even with renovations and painting going on. Very pleasant!
1 nacht verbleven in maart 2023
Reactie van Manager op 26 mrt 2023
Hello Tony,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 – Redelijk

Jennifer

Positief: Personeel en service
Negatief: Netheid
The white towels and sheets were stained. It was very unappealing. Some of the rooms were being painted and materials were left behind by the painters. The floor going into the bathroom was warped. But I came for a hot shower and dry sleeping. It served my purpose
1 nacht verbleven in maart 2023
Reactie van Manager op 19 mrt 2023
Hello Jennifer,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Manager op 31 mrt 2023
Hello Jorge,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Uitstekend

Shawntel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk lady is super nice!!
1 nacht verbleven in februari 2023
Reactie van Manager op 26 feb 2023
Hello Shawntel,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our front desk. We hope to see you again to deliver you with a 5 star experience.

2/10 – Ontzettend slecht

Sunshine

Reisde met partner, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I prepaid for the room and was charged again upon arrival. Dodgy excuses and lies from the guy that checked us in
1 nacht verbleven in februari 2023
Reactie van Manager op 27 feb 2023
Hello Sunshine, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. Please reach out and ask to speak with the general manager regarding the mention of double charges and we ask that you please call us so that we can discuss the matter with you right away.