Hotels in de buurt van Drakes Island (Wells)

"We haven't seen any staff at al! We checked in at 3.30 , not late, but the key was in the mailbox, our room was in another building, no heating ( it was freazing last night) and no extra blancket. Breakfast was not what we expected and again no one was there! We made the decision to go to a Bed and Breakfast because it is so much more personal then a hotel but that is difficult when no one is there or shows up!"