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Beoordelingen van Al Hayat Hotel Suites

Al Hayat Hotel Suites
Al Nahda Street (Sahara Mall), Dubai

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 8 van 27 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 27 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 27 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 27 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 27 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

nawfel, chicopee

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Poor condition needs more upgrade
2 nachten verbleven in november 2023

8/10 – Goed

Adeng

4 nachten verbleven in juni 2023
Reactie van Syed Salman op 3 jul 2023
Dear Guest, Greetings from Al Hayat suites..!Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Kind Regards, FOM

8/10 – Goed

Janet

Reisde met partner
Negatief: Voorzieningen
The apartment was spacious, clean and comfortable. The facilities, pool and gym I felt were uninviting. There is no outside space in the way of a terrace, courtyard or rooftop area. Knowledge of the public transport system, which is frequent, clean and cheap is essential as is a long way from the nearest Metro station and access to places of interest.
11 nachten verbleven in januari 2023

10/10 – Uitstekend

Rajendra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family at environment and cleanliness.
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Muhammad

1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Anmar

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness is not a thing that the management is thinking of
1 nacht verbleven in maart 2022
Reactie van Basit Mahmood op 31 mrt 2022
Dear Valued Guest, First, let me thank you for your time for reviewing. We felt sorry for not reaching to your expectations. We assured you better services upon you new trip to our hotel.

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Nice spacious apartments, quick check in and check out, close to the mall and bus line.
1 nacht verbleven in november 2021
Reactie van Basit Mahmood op 3 dec 2021
Dear Valued Guest, Thank you so much for much needed appreciation.Looking forward to serve you more better with same enthusiasm.

2/10 – Ontzettend slecht

Mohamed lotfi

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
Not good
2 nachten verbleven in november 2021
Reactie van Basit Mahmood op 23 nov 2021
Dear Valued Guest, Felt sorry for your disappointment. Looking forward to serve you better if got chance to win your heart again.

8/10 – Goed

Geverifieerde reiziger

Negatief: Netheid
10 nachten verbleven in oktober 2021
Reactie van Basit Mahmood op 8 nov 2021
Dear Valued Guest, Thank you for positive feedback. Looking forward to serve you again.

10/10 – Uitstekend

Izhar

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All room is good enough, lobby also nice and all staff very helpful and given room before time ,so great recpation and all they helpful
2 nachten verbleven in oktober 2021
Reactie van Basit Mahmood op 14 okt 2021
Dear Valued Guest, Thank you so much for feedback. Good to see your positive feedback. Looking forward to serve you again.

10/10 – Uitstekend

Reyna

1 nacht verbleven in februari 2021
Reactie van Basit Mahmood op 22 feb 2021
Dear Valued Guest, Thank You for rich attribute towards us. Looking forward to serve you better if gets a new reservations.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Hotel with good facilities but badly maintained
When we arrived we checked in and went to our room after half an hour we found out that the room was full of cockroaches. Although the surface was cleaned but the room needed to be cleaned all the corners and under the hood. We went back to the reception to complain about the room. She changed our room. The new room was better but still we found insects and cockroaches frequently. I recommended to get the hotel industrially cleaned and maintain it well. The maintenance and cleanup should not only be making the surface shiny, but also clean up the less visible corners, remove the food left overs to avoid insects nests. The hotel has a nice building the facilities are good. But badly maintained. If everything is professionally maintained and cleaned up this hotel has a lot of opportunities. If I was the manager I would immediately hire a professional industrial cleaner and change the strategy to maintain it clean afterwards.
5 nachten verbleven in december 2020
Reactie van Basit Mahmood op 8 jan 2021
Dear Valued Guest, Thank you so suggestions. Your concerns has been noted for further improvement.Looking forward to welcome you again to serve you more better. Thank You

10/10 – Uitstekend

Tammam

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice but ...
Hotel is nice, but they need to take care of room services little bit more,
4 nachten verbleven in december 2020
Reactie van Basit Mahmood op 3 jan 2021
Dear Valued Guest, Thank you for rich attribute. Looking forward to see you again to serve you more better.

10/10 – Uitstekend

Murtaza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
I stay for one night only, and if I rate for that one night I will give 10 out of 10. Very clean and peaceful place, the room was like a studio flat, everything available microwave oven, cookware, gas stove, washing machine, fridge, you need only to bring your own food and cook if you stay for a week or more. Washroom was also clean and good, there's also a bath tub,It's like your own home. Reception and customer service was excellent very friendly and helpful staff. Thanks Al Hayat Hotel
1 nacht verbleven in november 2020
Reactie van Basit Mahmood op 8 dec 2020
Dear Valued Guest, Thank you so much for much needed appreciation. Looking forward to welcome you again to serve you more better.

8/10 – Goed

Emad

Positief: Netheid, personeel en service en comfort kamer
A little overpriced for its old condition.
Hotel was clean. Staff members were very professional. Location is really close to major important destinations. Hotel is very old and outdated. Needs major renovation.
2 nachten verbleven in januari 2020
Reactie van Basit Mahmood op 22 jan 2020
Dear Valued Guest, Thank you so very much for rich attribute. Your feedback will help us to serve more better.

8/10 – Goed

Abubakar, Kenya

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just opposite Sahara Mall.my room was upgraded free.
1 nacht verbleven in november 2019
Reactie van Basit Mahmood op 20 nov 2019
Dear Valued Guest, Thank you so much for appreciation. Looking forward to welcome you again.

4/10 – Matig

Catherine

1 nacht verbleven in november 2019
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you for feedback. Looking forward to welcome you again.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The was good a bit dated,
2 nachten verbleven in november 2019
Reactie van Basit Mahmood op 6 nov 2019
Dear Valued Guest, Thank you so much for your feedback. Looking forward to serve you better in days to come.

8/10 – Goed

Manuel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Practico
Perfecta
1 nacht verbleven in oktober 2019
Reactie van Basit Mahmood op 1 nov 2019
Thank you so much for appreciation.

10/10 – Uitstekend

KRINA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Stay
Had a great time. Nearest station is 45 minutes away by walk. Airport is 15 mins drive. Staff are all nice. Manager was very caring. Didn't try out the food but the gym was pretty standard so it was good.
5 nachten verbleven in december 2018
Reactie van Basit Mahmood op 8 jan 2019
Dear Valued Guest, Thank you so much for writing regarding us. We look forward to serve you again with more vibrant services. Basit Mahmood

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Saravanan bhavan hotel is very nearby. Enjoyed the atmosphere
Reactie van Basit Mahmood op 15 mei 2019
Thank a lot for appreciation.

8/10 – Goed

Yi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
离sahara mall 近，普通购物方便
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you for feedback. Looking forward to welcome you again.

6/10 – Redelijk

ahmed

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Satisfactory but overpriced
pros: Good location and parking. Clean room Polite staff cons: Poor lighting Damp smell in room that wouldnt go Poor restaurant setting
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you for feedback. Looking forward to welcome you again.

8/10 – Goed

Ajmal

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and clean hotel
Good Hotel
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you so much for rich feedback. Looking forward to welcome you again.

8/10 – Goed

Nicole, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for the price.
Great budget place if you need one right outside of Dubai. It is close (not walking distance) to the metro, but a quick cab ride. There is also a huge mall across the street.
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you so much for rich attribute. Looking forward to welcome you again.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you for feedback. Looking forward to welcome you again.

6/10 – Redelijk

JL, Connecticut

Negatief: Personeel en service
Al Hayat Hotel Suites
Location is good and there is easy highway/taxi access and a large mall across the street. It is 15-20 minutes from Dubai mall and 10 minutes from Mamzar Beach. The two bedroom apartments and studios are large and well equipped and have nice kitchens. The staff is courteous, but requests often have to be repeated due to English language challenges. The cleaning staff is not inattentive but they are undermanned. Clean towels are always provided when available, but sometimes dirty towels are taken without replacements being supplied. The pool is out of service for the foreseeable future.
Reactie van Basit Mahmood op 16 aug 2020
Dear Valued Guest, Thank you for feedback. Looking forward to welcome you again.