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Beoordelingen van Bespoke Residences - Bay Square

Bespoke Residences - Bay Square
Al Abraj Street, Business Bay, Dubai

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 3 van 7 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 7 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 7 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 7 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 7 beoordelingen" "

5,6/10

Netheid

5,2/10

Personeel en service

4,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay
Good communication with representative. There is not a reception desk as such but a security guard was expecting us and gave us the keys. Maintenance is slow but no major issues. Housekeeping gentleman was very helpful and made sure we had what we needed. The apartment is comfortable, clean and modern with good view of Burj Khalifa. We stayed in a different one before - both were of a high standard. I would certainly go back. The immediate area has all you need for shops and restaurants. Taxi to airport and Mirdif both 40-45 AED, and 12AED to Dubai Mall.
10 nachten verbleven in december 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s non refundable even if their is no bed to sleep on Nightmare stay never stay here it took 9 hours to Check in they refused to check me in till I agreed to a deposit in cash. The bed was broken for 8 weeks they refused to fix it I had to pay a handy man to fix it the Ac didn’t work and the water cuts off mid shower and washing. They wouldn’t let me cancel or move me. They should be shut down not professionally run or furnished properly
28 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Em

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the worst accomadation experience total trap and they don’t care if you don’t like it as they don’t refund it was 3 months stay in Nightmare stay never stay here it took 9 hours to Check in they refused to check me in till I agreed to a deposit in cash. The bed was broken for 8 weeks they refused to fix it I had to pay a handy man to fix it the Ac didn’t work and the water cuts off mid shower and washing. They wouldn’t let me cancel or move me. They should be shut down not professionally run or furnished properly
24 nachten verbleven in januari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
28 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was perfect and a short distance to Dubai. Very quite building will stay here again
17 nachten verbleven in januari 2019
Reactie van Bespoke Residences Management op 7 feb 2019
Thank you very much for your honest feedback. We appreciate taking the time to describe your experience with Bespoke Residences. We are happy to welcome you back in the future!

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very pleasant
had a very nice stay
11 nachten verbleven in oktober 2018
Reactie van Bespoke Residences Management op 7 feb 2019
Dear Carol, Thank you very much for your honest feedback. We are delighted to hear you have enjoyed your stay with us and hope to welcome you back in the future.

2/10 – Ontzettend slecht

Ali

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
التعامل سيئ والنظافة سيئه جداً جداً لا انصح فيه ابداً وغالي والوصول اليه صعب جداً
Reactie van Bespoke Residences Management op 6 mei 2018
Dear Mr.Ali, We would like to take the opportunity to thank you for choosing Bespoke Residences Dubai for your accommodation arrangement and taking the time to share your valuable feedback. Kindly accept my sincere apology for the inconvenience that has been encountered. Please be rest assured that your concern will not go unattended as it will be addressed with the concerned departments along with corrective measures. We look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Bespoke Residences Management.