Dear Frank , Thank you very much for your feedback. I am delighted to know you enjoyed your experience. We all look forward to your return! Best Regards,Dominic ArelGeneral Manager

Dear Yasemin,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm

Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Pal

Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Fairmont The Palm

Thank you very much for your review, Nasr-Eddine. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Best Regards, Fairmont The Palm Team

Thank you for your feedback. We are looking forward in welcoming you back soon.Best Regards,Fairmont The Palm

Thank you for your feedback Milan. We appreciate your concern about the price of breakfast and this has been relayed to the team. Our price is inline with our 5 star hotel properties in Dubai and in the palm area too. We hope that we are able to welcome you back soon. Best Regards, Fairmont The Palm

We are disappointed that your stay is not as per your expectation. We are hoping to be able to welcome you back soon. Best Regards, Fairmont The Palm

Thank you for your feedback. We are looking forward in welcoming you back soon.Best Regards,Fairmont The Palm

Dear Emma, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Best Regards, Fairmont The Palm

Thank you for your feedback Tugce. All of your feedback has been cascaded to our Engineering and Housekeeping team for our improvement. Best Regards, Fairmont The Palm Team

Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Best Regards, The Fairmont The Palm Team

Dear Turgay, Thank you for taking the time to share your impressions about your recent experience at Fairmont The Palm! We are fortunate to have a team of passionate hoteliers and restaurateurs who sincerely want to please in their most genuine and natural fashion. It is so very important to us that each guest is treated with the utmost of care, and that we are consistently offering the personalized attention each guest deserves. We hope to have the pleasure of a return visit very soon. Sincerely, Janine Gerlich Resident Manager Fairmont The Palm

Dear Valued Guest, thank you for your rating. Kind regards, Kai Winkler General Manager Fairmont The Palm

Sehr geehrter Wim, Vielen Dank für Ihren Aufenthalt in unserem Haus und Ihre positiven Kommentare. Wir hoffen, Sie bald wieder im Fairmont The Palm begrüßen zu dürfen. Mit freundlichen Grüßen aus Dubai! Ihr Fairmont The Palm Dubai

Dear Kelly, Thank you very much for your feedback. We are glad to know, that you overall enjoyed your experience. We all look forward to your return! Kind regards, Kai Winkler General Manager Fairmont The Palm

Dear Valued Guest, Thank you for being our loyal patron. We are glad to know that we made your second stay as special as the first one and could meet and exceed your expectations again with an excellent service provided by our friendly staff. Looking forward to welcoming you again for another staycation in the near future! Sincerely, Kai Winkler General Manager Fairmont The Palm

Dear Valued Guest, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Kai Winkler General Manager Fairmont The Palm

Dear Valued Customer, Thank you for your feedback. Kind regards, Mark Sawkins General Manager Fairmont The Palm

Dear Valued Customer, Thank you for your feedback. Kind regards, Mark Sawkins General Manager Fairmont The Palm

Dear Valued Guest, thank you for your feedback. Kind regards, Mark Sawkins General Manager Fairmont The Palm

Dear Sament, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Sincerely, Kai Winkler General Manager Fairmont The Palm

Dear Jan, Thank you very much for your feedback. I am delighted to know you enjoyed your experience. We all look forward to your return! Kind regards, Kai Winkler General Manager Fairmont The Palm

Dear Sadah, Thank you for your kind words! We are delighted to hear that you enjoyed our amazing hotel and staff. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Felicia, Thank you for your kind words. We are delighted to hear that you had a very nice experience with us. Looking forward to welcoming you back soon. Warm regards, Fairmont The Palm.

Dear Abdullah Ben, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm

Dear Sophie, we sincerely apologize for the inconvenience you faced during your recent stay. We are committed to ensuring our outdoor areas meet the highest standards. Rest assured, we will address the check-in issue internally. Thank you for your feedback. Best regards, Fairmont The Palm.

Dear Kemal , Thank you very much for your feedback. I am delighted to know you enjoyed your experience. We all look forward to your return! Best Regards,Dominic ArelGeneral Manager

Dear Graeme, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand your disappointment regarding the beverage policy during meals. As per our hotel policy, outside food and beverages are not permitted in the dining areas. We will review the clarity of this policy to ensure a better understanding for our guests. Regarding the cleanliness issues in your room, we are truly sorry for the oversight. Our housekeeping team will be addressing the stained carpet, furnishings, and other maintenance concerns immediately. We appreciate your kind comments about our friendly staff and the breakfast variety. We will work on enhancing the breakfast rotation to offer more diverse options. We are also addressing the pest issues you mentioned. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Warm regards, Fairmont The Palm

Dear Julide Catherine, Thank you for sharing your feedback with us. We sincerely apologize for the delays you experienced in service, especially during check-in and with the towel service. Ensuring prompt and efficient service is a top priority, and we regret if we fell short during your stay. Please be assured that your comments will be shared with the relevant teams for further improvement. Regarding the issue with the bedsheets, we appreciate your feedback and will look into this matter promptly. At Fairmont The Palm, we strive to provide a seamless experience, and your comments will help us enhance our services. We hope to have the opportunity to welcome you back for a more positive experience. Warm regards, Fairmont The Palm

Dear Grant, We apologize for the noise experienced during your stay. We appreciate your feedback regarding the need for a main bar/entertainment. Your comments will be shared with the relevant team. Thank you for bringing this to our attention. Best regards, Fairmont The Palm

Dear Hasney, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Adam-Bilal, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Fadi, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed our prime location. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Yaakov, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Micxhelle Clare, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Robert John, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our excellent location for easy access to attractions like the Miracle Garden and Burj Khalifa. We have duly noted your comments about the rooms and the limitations with our half-board options. Regarding the 'free' water in restaurants, we follow our policy of charging for certain amenities. We appreciate your valuable input and hope to welcome you back for an improved experience. Best regards, Fairmont The Palm

Dear Mitesh, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed our prime location. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Feroz, Thank you for your feedback. We are delighted you enjoyed our location and rooms. We apologize for any inconvenience caused by the poolside bed policy and assure you we will address the issues. We strive to provide exceptional service and cleanliness. We hope to welcome you back soon. Best regards, Fairmont The Palm

Dear Nupur, thank you for your kind words. We are delighted to hear that you enjoyed our well-located property and the amazing breakfast buffet choices. We take pride in maintaining the quiet ambiance, pool, and private beach. Looking forward to welcoming you back soon. Warm regards, Fairmont The Palm.

Dear Ashley Anthony, Thank you for choosing to stay at Fairmont The Palm and for taking the time to share your feedback. We are delighted to hear that you enjoyed our pools, beach access, and the service provided by our staff. Your kind words about the breakfast and lunch options are greatly appreciated. We have taken note of your comments regarding the dinner buffet and the additional food options available for reservation. We are also pleased to know that you found the location convenient for exploring Nakheel mall and its attractions. Your recommendation for families is truly valued. We look forward to welcoming you back for another memorable stay. Warm regards, Fairmont The Palm

Dear Mostafa,Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Best Regards,Dominic ArelGeneral Manager

Dear Frank, we apologize for any inconvenience caused by the aging property and maintenance issues. We appreciate your kind words about our junior staff and food options. We value your feedback and will address the areas of improvement. We hope to have the opportunity to welcome you back in the future. Thank you. Best regards, Fairmont The Palm.

Dear Claudia, thank you for your positive review! We are delighted to hear that you enjoyed our beautiful beachfront location, great restaurants, and spacious rooms. We agree that our half-board option, allowing flexibility for lunch or dinner, is a wonderful choice. We look forward to welcoming you back soon. Best regards, Fairmont The Palm

Dear Morten, we sincerely apologize for the inconvenience you experienced during your stay with us. We are committed to ensuring our rooms are well-maintained, and we will address the issues you have highlighted promptly. Your feedback regarding the noise levels and towel availability is duly noted for improvement. We appreciate your valuable comments and will take necessary steps to enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable experience. Warm regards, Fairmont The Palm

Dear Burim, We are sorry to hear about your experience. Your feedback is valuable to us. At Fairmont The Palm, we aim to provide exceptional service. We would like to learn more about your stay. Please contact us directly. Thank you. Farewell, Fairmont The Palm.

Dear Andrew, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed our prime location. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Sanjay, we are delighted to hear that you had a nice and relaxing stay with us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm.

Dear Sarah,Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Best Regards,Adie GallardoGuest Experience and Quality Manager