The Habtoor grand resort ( JBR ) is a very Beautifull and cozy hotel . The staff is very friendly and helpfull . Receptionist are always willing to help you fast in case of any requests or questions ( I asked for a different hardness of pillow and got arranged one very fast ) . The housekeeping does a great job . My compliments go out to Ashanti , she always did an amazing job in cleaning our room. Also the food is good at this hotel , lots of choice and each night a different food theme . Compliments to the chef and waitresses . As for improvement points , I noticed that the pool all day plays the same music list on repeat , often the list includes sad songs that do not bring a happy vibe to the holiday moment , after all during your holiday you want to feel happy . I would recommend just a commercial radio station with variation of songs or just a big list of various different good feel songs so you do not feel the constant repeat of the same sad songs , more people also mentioned this point at the pool . Also we noticed that both the Polo bar and the underground are smoking bars ,there is no non smoking area . The underground bar has good atmosphere ( if youre smoker ) , at the Polo bar however the vibe was often silent , many times that a shared a drink there the music was too sad, I would recommend a relax jazz vibe or happy song playlist . Unfortunate there was construction work going on ( building new tower ) at garden, some nights I could not sleep . But good hotel
