Dear Dennis, Thank you for choosing ibis One Central as your hotel of choice during your recent visit. We are happy to know that you are satisfied with your overall experience. We hope to welcome you again in the near future and we wish you only the best of travels! Sincerely yours, Frederic Gitzner Cluster General Manager

Dear Valued Guest, We are glad to know that you enjoyed the overall experience of your stay and truly appreciate your positive feedback on our services and facilities. Thank you for sharing your experience and we look forward to welcoming you back again at our property in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Dear Hugo, Thank you very much for your kind rating and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Davey, Thank you for sharing your review and it is a pleasure to learn that overall you had a pleasant stay at Ibis One Central. Rest assured that your comments are well received and have been shared with the concerned team to enhance our guest's experience. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Valued Guest, We are delighted to learn that you had a pleasant stay at Ibis One Central and were pleased with our central location and rich breakfast buffet. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Steven, It is a delight to learn that you had a pleasant stay at Ibis One Central and that Alaa provided you with the exceptional service. Your kind words will be shared with him and with the entire team, so that they are aware of their contributions in meeting your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Valued Guest, Thank you for your review. We are happy to read that overall you had a pleasant stay at Ibis One Central and you were able to take advantage of the convenient location of the hotel as well as it's proximity to the metro station. We also appreciate you recommending us as destination of your choice in Dubai. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Valued Guest, We would like to thank you for taking the time to share your comments concerning your stay with us. It is a pleasure to hear that overall you had a pleasant stay with us. I have noted your feedback regarding the internet connectivity and have shared this matter with the concerned team to ensure the appropriate measures will be taken to address the issue and prevent future occurrence. Once again, thank you for sharing your experience and we look forward to welcoming you again at Ibis One Central in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay with us. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We have taken note of your comments and have shared with the team in so that they are aware of the areas requiring attention. Our guest observations are paramount to us. We thank you for your constructive comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Ibis One Central! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Vladlen,Thank you for your positive feedback. We're delighted to hear that you had a good stay. We look forward to welcoming you again. Best regards, Shubhangi Sharma Front Office Manager

Dear Amit, Thank you for your positive feedback. We're delighted to hear that you had a good stay. We look forward to welcoming you again. Best regards, Shubhangi Sharma Front Office Manager

Dear Dominique, Thank you for your positive feedback. We're delighted to hear that you had a good stay. We look forward to welcoming you again. Best regards, Shubhangi Sharma Front Office Manager

Dear Carla,Thank you for sharing your feedback with us, although we're sincerely sorry to learn that your experience fell short of your expectations. We understand the importance of providing a comfortable and satisfactory stay for all our guests, and we regret that we were unable to meet this standard during your visit.Your comments have been taken seriously, and we will be thoroughly reviewing our processes to address the concerns you've raised. Our aim is to continually improve and enhance the experiences of our guests, and your feedback is invaluable in helping us achieve this goal.We sincerely apologize for any inconvenience or disappointment you experienced and hope that you will consider giving us another opportunity to exceed your expectations in the future.Best regards,Shubhangi SharmaFront Office Manager

Dear Jitendra, Thank you for your positive feedback. We're delighted to hear that you had a good stay. We look forward to welcoming you again. Best regards, Shubhangi Sharma Front Office Manager

Dear Catherine, Thank you for your positive feedback. We're delighted to hear that you had a good stay. We look forward to welcoming you again. Best regards, Shubhangi Sharma Front Office Manager

Dear Xavier,Thank you for your review. We're glad to learn that you had a comfortable stay with us. We look forward to hosting you again in the future. Best regards, Shubhangi Sharma Front Office Manager

Dear Tom,Thank you for your review. We're glad to learn that you had a comfortable stay with us. We look forward to hosting you again in the future. Best regards, Shubhangi Sharma Front Office Manager

Dear Ahmad,Thank you for your review. We're glad to learn that you had a comfortable stay with us. We look forward to hosting you again in the future. Best regards, Shubhangi Sharma Front Office Manager

Dear Nahal,We sincerely apologize for the inconveniences you experienced during your stay with us. As per the hotel standard we do not have concierge services, however we are trying to assist guest with luggage whenever possible. Please be assured that your comments are taken seriously, and we will use them as an opportunity to enhance our services. We hope to have the chance to welcome you back in the future and provide you with a more positive experience. Best regards, Shubhangi Sharma Front Office Manager

Dear Cindy,Thank you so much for your fantastic review. We're thrilled to hear that you had an awesome experience at our place. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive feedback. We look forward to welcoming you back and providing you with more wonderful experiences in the future.Best regards,Shubhangi SharmaFront Office Manager

Dear Thomas,Thank you for your review. We're glad to learn that you had a comfortable stay with us. We look forward to hosting you again in the future. Best regards, Shubhangi Sharma Front Office Manager

Dear Shahbaz, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and professional experience for our guests. We look forward to welcoming you back in the future. Best regards, Fernanda Lopez Hotel Manager

Dear Amirtham,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed the good service, clean and quiet surroundings, and great breakfast. Your feedback about the missing bath or body wash is valuable, and we apologize for any inconvenience. We'll address this promptly to ensure a more comfortable stay in the future. We appreciate your understanding and hope to welcome you back soon.Best regards,Shubhangi SharmaFront Office Manager

Dear Mohamed, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and professional experience for our guests. We look forward to welcoming you back in the future. Best regards, Fernanda Lopez Hotel Manager

Dear Hiroshi,Thank you for taking the time to share your thoughts. We're pleased to hear that you found our location to be in a good area and appreciate your positive rating of 4/5.We're constantly striving to improve our guests' experience, and your feedback is valuable to us. If there are specific aspects or services you feel could be enhanced to earn that extra star, we'd love to hear your suggestions.We hope to have the opportunity to welcome you back and provide an even more exceptional stay in the future.Best regards,Fernanda LopezHotel Manager

Dear Ashraf,Thank you for choosing our hotel and providing valuable feedback about your stay. We're thrilled to hear that you enjoyed the excellent location, well-decorated room, and the brightness of your accommodation. It's great to know that the reception area and nearby dining options met your expectations.We apologize for the concerns regarding housekeeping and stains on the towels. Your feedback is important, and we will address these issues promptly to enhance our service quality.We appreciate your understanding and hope to welcome you back for an improved experience in the future.Best regards,Fernanda LopezHotel Manager

Dear Nerkiz,Thank you for the perfect rating. We're thrilled to hear that you had a wonderful experience. We look forward to hosting you again for another exceptional stay. Best regards, Fernanda Lopez Hotel Manager

Dear Tam,Thank you for message. We have shared the invoice on the email mentioned above. For any further assistance, please do not hesitate to contact the undersigned. We look forward to welcome you again soon.Best regards,Shubhangi SharmaFront Office Manager

Dear Lee, Thank you for your perfect rating. We're thrilled to know you had an outstanding experience. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay. Best regards, Fernanda Lopez Hotel Manage

Dear Kim, Thank you for your perfect rating. We're thrilled to know you had an outstanding experience. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay. Best regards, Fernanda Lopez Hotel Manage

Dear Doohong, Thank you for your perfect rating. We're thrilled to know you had an outstanding experience. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay. Best regards, Fernanda Lopez Hotel Manager

Dear Mijung,Thank you for your perfect rating. We're thrilled to know you had an outstanding experience. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay. Best regards, Fernanda Lopez Hotel Manager

Dear Ruzainah,We are glad to know that you enjoyed your stay with us. Thank you for sharing your experience and we look forward to welcoming you back again in the near future.Best Regards,Fernanda LopezHotel Manager

Dear Katie,Thank you for your review. We're glad to hear that you found our location great and easily accessible. We look forward to welcoming you back soon.Best regards,Fernanda LopezHotel Manager

Dear Solomon,We're sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we take it seriously. We apologize for any inconveniences you may have encountered during your stay. We appreciate your feedback and will strive to make improvements based on your comments.Best regards,Fernanda LopezHotel Manager

Dear Regis,Thank you so much for your wonderful review. We're thrilled to hear that you had a pleasant stay and found our hotel well-served by various transportation options. Our Heartists takes pride in providing helpful and pleasant service, and we're glad to hear that reflected in your experience. We look forward to welcoming you back again soon.Best regards,Fernanda LopezHotel Manager

Dear Yu An,Thank you for the perfect rating. We're delighted to know you had a fantastic experience during your stay. We can't wait to welcome you back soon.Best regards,Fernanda LopezHotel Manager

Dear Wing,Thank you for the glowing review. We're delighted you found our location convenient and enjoyed the cleanliness of your room. We look forward to your next visit.Best regards,Fernanda LopezHotel Manager

Dear Hanspeter,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, we'd greatly appreciate your insights.Best regards,Fernanda LopezHotel Manager

Dear Pascal,Thank you for the review. We're thrilled you found our location next to the exhibition center convenient. Hope to welcome you back soon.Best regards,Fernanda LopezHotel Manager

Dear Chul,Thank you for taking the time to share your feedback. We appreciate all forms of input as it helps us understand areas where we can improve. We're sorry to hear that your experience didn't meet your expectations, and we would like to learn more about the specific issues you encountered. Your insights are valuable to us, and we are committed to addressing any concerns you may have. If you could provide more details or suggestions on how we can enhance our services, it would be immensely helpful.Our goal is to ensure customer satisfaction, and we take your feedback seriously. Please feel free to reach out to us directly so that we can better understand your experience and work towards making improvements.Thank you again for sharing your thoughts, and we hope to have the opportunity to better serve you in the future.Best regards,Fernanda LopezHotel Manager

Dear Ayaz, Thank you so much for your wonderful review. We're thrilled to hear that our Heartists made a positive impact on your experience. Providing exceptional service is our priority, and we're delighted to know that our team exceeded your expectations. We look forward to welcoming you back for another fantastic stay. Best regards, Fernanda Lopez Hotel Manager

Dear Fan,Thank you so much for your wonderful review. We're thrilled to hear that our Heartists made a positive impact on your experience. Providing exceptional service is our priority, and we're delighted to know that our team exceeded your expectations. We look forward to welcoming you back for another fantastic stay. Best regards, Fernanda Lopez Hotel Manager

Dear Munure, Thank you so much for your wonderful review. We're thrilled to hear that our Heartists made a positive impact on your experience. Providing exceptional service is our priority, and we're delighted to know that our team exceeded your expectations. We look forward to welcoming you back for another fantastic stay. Best regards, Fernanda Lopez Hotel Manager

Dear Theopolina,We are glad to know that you enjoyed your stay with us. Thank you for sharing your experience and we look forward to welcoming you back again in the near future.Best Regards,Fernanda LopezHotel Manager

Dear Yurie, Thank you for your review. We're delighted you enjoyed our service. Looking forward to welcoming you again soon. Best regards, Fernanda Lopez Hotel Manager

Dear Syed, Thank you for your review. We're delighted you enjoyed our service. Looking forward to welcoming you again soon. Best regards, Fernanda Lopez Hotel Manager

Dear Ashish, Thank you so much for your wonderful review. We're thrilled to hear that our Heartists made a positive impact on your experience. Providing exceptional service is our priority, and we're delighted to know that our team exceeded your expectations. We look forward to welcoming you back for another fantastic stay. Best regards, Fernanda Lopez Hotel Manager