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Beoordelingen van ibis Styles Dubai Airport Hotel

3 out of 5
ibis Styles Dubai Airport Hotel
61B street, Al Garhoud, Dubai, Dubai

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 375 van 858 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 858 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 858 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 858 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 88 van 858 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is OK but to get there from the airport is complex because shuttlebus is cancelled. From the map you would expect to be on walking distance but without taxi you do not get there.
1 nacht verbleven in januari 2024
Reactie van . op 7 feb 2024
Hi Martin! Thank you for sharing your feedback. We apologize for the inconvenience caused by the cancellation of the shuttle bus. We understand that it can be frustrating to have difficulty reaching the hotel without a taxi. We appreciate your understanding. Best Regards, Ibis Styles Airport Hotel.

10/10 – Uitstekend

n

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed
1 nacht verbleven in mei 2023
Reactie van Hotel Management op 26 jun 2023
Thank you very much for taking the time to review our Ibis Styles Dubai AirportI was glad to read that overall you have enjoyed your stay with us.We are already looking forward to your next arrival.With best regards,Hotel Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2022
Reactie van ibis Styles Team op 13 okt 2022
Thank you for sharing your review following your stay with us. We apologize for the inconvenience caused. The care and comfort of our guests is our number one priority and we hope we will have the opportunity to welcome you back soon.

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima!
1 nacht verbleven in augustus 2022
Reactie van Guest Relations Officer op 12 aug 2022
Thank you for leaving us the great rating. Appreciate your kind words and time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests. We look forward to having you again. yours, Ibis Styles Dubai Airport Hotel

8/10 – Goed

Gerlof Jan

1 nacht verbleven in augustus 2022

8/10 – Goed

H.D.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede prijs/ kwaliteitsverhouding, dichtbij luchthaven gelegen.
1 nacht verbleven in januari 2022
Reactie van Ahmed Abbas op 12 mrt 2022
Dear Valued Guest, Thank you for sharing your review following your stay with us. We are delighted to know that you had a great stay with us and it would be our pleasure to see you again soon. Best Regards, Ahmed Abbas Assistant Front Office Manager

8/10 – Goed

H.D.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede prijs/kwaliteitsverhouding bij dit dichtbij het vliegveld gelegen hotel.
1 nacht verbleven in januari 2022
Reactie van Ahmed Abbas op 12 mrt 2022
Dear Valued Guest, Thank you for sharing your review following your stay with us. We are delighted to know that you had a great stay with us and it would be our pleasure to see you again soon. Best Regards, Ahmed Abbas Assistant Front Office Manager

10/10 – Uitstekend

Daan, Eindhoven

3 nachten verbleven in december 2021

8/10 – Goed

ahmed

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021
Reactie van ibisStylesDubaiAirport op 11 okt 2021
Dear Mr. Ahmed, Thank you for sharing your review. We are pleased to know that you had a great stay with us and we hope to welcome you back again soon. Best Regards, Ahmed Abbas Assistant Front Office Manager

8/10 – Goed

Manon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021
Reactie van ibisStylesDubaiAirport op 18 jan 2021
Dear Mr. Manon, Thank you for sharing your review following your stay with us. We are glad to know that you had a memorable stay and it would be our pleasure to welcome you back soon. Best Regards, Wael Haddad Director of Rooms

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in oktober 2020
Reactie van ibisStylesDubaiAirport op 19 okt 2020
Dear Guest, Thank you for sharing your feedback following your stay with us. We are truly glad to know that you had an amazing stay with us. We hope to welcome you again soon. Best Regards, Wael Haddad Director of Rooms

10/10 – Uitstekend

Najeeba

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Allhumdulliah all is good 👍
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Eric Muvui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in april 2024

10/10 – Uitstekend

ADIL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel staff is very polite and helpful
1 nacht verbleven in mei 2024
Reactie van . op 18 mei 2024
Hi ADIL, we're thrilled you found our staff polite and helpful! Best Regards, Ibis Styles Airport Hotel

6/10 – Redelijk

Willie, Murrieta

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van . op 11 mei 2024
Dear, WillieThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcoming you soon, again.Best RegardsIbis Styles Dubai Airport

8/10 – Goed

kevin paul

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ss
5 nachten verbleven in april 2024
Reactie van . op 11 mei 2024
Hey Kevin! Thanks for your positive feedback. We're glad you had a great stay with us. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Marina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location from airport and metro. However, not convenient to get from airport to hotel even it’s 15 min walk distance but it’s not possible to walk. Not sure about metro, because when we called from airport to hotel asking for suggestions how to get there, the only answer was taxi.
1 nacht verbleven in april 2024
Reactie van . op 11 mei 2024
Hey Marina, thanks for the positive review! We're glad you found our location convenient. Sorry about the confusion with the walking distance, it can be a bit tricky with the roads. As for the metro, we always recommend a taxi for a smoother journey. Looking forward to welcoming you back! Best Regards, Ibis Styles Airport Hotel

6/10 – Redelijk

Kaori

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Some equipment were broken.
2 nachten verbleven in april 2024
Reactie van . op 28 apr 2024
Hi Kaori, sorry about the equipment issue. We'll make sure to fix it ASAP. Best Regards, Ibis Styles Airport Hotel

6/10 – Redelijk

Antony

2 nachten verbleven in maart 2024

8/10 – Goed

meaza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van . op 28 apr 2024
Dear, MeazaThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcoming you soon, again.Best RegardsIbis Styles Dubai Airport

6/10 – Redelijk

Andrew Gregory

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Rooms are ok and in good condition. Be aware that for some rooms (or all?) there is no separation between the bathroom area and the bedroom. The shower door opens right into the bedroom area so if you need privacy it is limited to the space within the shower. Breakfast was underwhelming and there were issues with clearing tables and resetting cutlery. Hotel is walk able from metro station but starting to the stretch the limit of walking with suitcases especially in the heat and over the brick sidewalks.
2 nachten verbleven in april 2024
Reactie van . op 28 apr 2024
Hi Andrew, thank you for your feedback. We appreciate your comments on the room condition. Regarding the bathroom setup, our design aims for a modern and open feel, but we understand your privacy concerns. We'll address the breakfast and table clearing issues with our team. It's good to hear you found the location convenient, although we understand the challenge with suitcases in the heat. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Mubasher

Many places closed by to explore
6 nachten verbleven in april 2024
Reactie van . op 28 apr 2024
Hi Mubasher! Glad you found many places to explore nearby. We hope you had a great time exploring! Best Regards, Ibis Styles Airport Hotel

8/10 – Goed

Maria, Buenos Aires

1 nacht verbleven in april 2024
Reactie van . op 11 mei 2024
Dear, MariaThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcoming you soon, again.Best RegardsIbis Styles Dubai Airport

10/10 – Uitstekend

kyle

1 nacht verbleven in april 2024
Reactie van . op 11 mei 2024
Dear, kyleThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcoming you soon, again.Best RegardsIbis Styles Dubai Airport

6/10 – Redelijk

Sara

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was smelling bad and it was not clean.
1 nacht verbleven in april 2024
Reactie van . op 14 apr 2024
Hey Sara, we're sorry about the room smell and cleanliness. We'll make sure to address this. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Aline

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Now I found my home hotel after long of coming to Dubai. I recommend
5 nachten verbleven in april 2024
Reactie van . op 12 apr 2024
Dear Aline, we're thrilled to hear you've found your home away from home with us! Thank you for recommending us. Best Regards, Ibis Styles Airport Hotel

8/10 – Goed

Rola Le

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near the Airport.
13 nachten verbleven in maart 2024
Reactie van . op 14 apr 2024
Hi Rola! Glad you found us close to the airport. Best Regards, Ibis Styles Airport Hotel

2/10 – Ontzettend slecht

DANIIL

Zakenreiziger
Negatief: Personeel en service
I booked this hotel because: 1.it is near the airport 2.it has free transportation to the airport. In the morning I went to the front desk to a staff member named Amr and asked him for the airport shuttle schedule. he asked for my boarding ticket and my phone to register me for the shuttle. after 2 minutes he gave me back my phone and said he had registered me. then I found out that I had written a review on my behalf on google about your company. 30 minutes later the shuttle arrived. The employee asked to see my ticket. He asked me what terminal I was at. I told him I didn't know. Then he googled the information and said I should go to terminal 1. When I arrived at the airport I couldn't find my flight in the flight schedule on the electronic board. I asked the desk clerk what I should do if I couldn't find my flight. he looked and told me that I had to go to another airport. it was 3.5 hours before the flight. I went outside and got into a cab and went to the airport. I paid 100$ for the cab. After 2.5 hours I arrived at the other airport and somehow managed to check in and get on the plane. I ask for a full refund of the money I spent on the taxi. And the company should either not provide this service at all or hire responsible and honest employees.
1 nacht verbleven in april 2024
Reactie van . op 4 apr 2024
Hey DANIIL, we're really sorry for the confusion you faced with our airport shuttle service. We totally understand your frustration and inconvenience. Rest assured, we'll look into this matter seriously. We appreciate your feedback and will work on improving our services. Best Regards, Ibis Styles Airport Hotel

4/10 – Matig

Claire

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hallways and the hotel room were dirty and poorly maintained, there was also a pervasive smell of cigarette smoke in a non-smoking room/level. Many of the staff we interacted with were unfriendly (with 2 notable exceptions) and when we checked out early (to stay in another cleaner hotel) the staff member on reception did not even enquire how our stay had been
3 nachten verbleven in maart 2024
Reactie van . op 4 apr 2024
Hi Claire, we're sorry to hear about your experience. We take cleanliness seriously and will address the issues mentioned., so we'll investigate the smell further. We appreciate your feedback on staff friendliness and will ensure all team members are warm and welcoming. Best Regards, Ibis Styles Airport Hotel

6/10 – Redelijk

Nikolaj

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van . op 2 apr 2024
Dear, NikolajThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcome you soon, again. Best Regards Ibis Styles Dubai Airport

8/10 – Goed

Anuj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location if you need next to be the airport.
1 nacht verbleven in maart 2024
Reactie van . op 2 apr 2024
Hi Anuj, glad you liked our convenient location next to the airport! Best Regards, Ibis Styles Airport Hotel

6/10 – Redelijk

dalvir

1 nacht verbleven in maart 2024
Reactie van . op 3 mei 2024
Dear, dalvirThank you so much for your lovely comments about our facilities and services. We are delighted to read that you have enjoyed your holidays with us and that we have been able to meet all your expectations.With regards to your kind remark, rest assured that it has been noted and will be taken into consideration.Thank you again for sharing your experience and we look forward to welcoming you back again in the not-too-distant future.Best RegardsIbis Styles Dubai Airport

4/10 – Matig

Kirubakaran

1 nacht verbleven in maart 2024
Reactie van . op 3 mei 2024
Dear,KirubakaranWe would like to take the opportunity to thank you for choosing to stay at Ibis Style Airport and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful for all feedback received which helps us understand our guests’ needs and expectations.I would like you to be rest assured that we have shared all of the comments you have highlighted with our team members and that they will be followed up accordingly. Once again thank you for your comment and for your loyalty to Ibis Style Airport and hope that we will have the pleasure of welcoming you back in the near future. Best RegardsIbis Styles Dubai Airport

10/10 – Uitstekend

Maricruz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van . op 26 mrt 2024
Dear, MaricruzThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcome you soon, again. Best Regards Ibis Styles Dubai Airport

10/10 – Uitstekend

Mohammed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good experience
3 nachten verbleven in maart 2024
Reactie van . op 26 mrt 2024
Hey Mohammed, thanks for sharing your feedback! We're glad you had a good experience with us. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Tina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cozy and quite for an aiport hotel. Only stayed 1 night but definitely better then sleeping in a hotel!
1 nacht verbleven in maart 2024
Reactie van . op 27 mrt 2024
Hi Tina, we're glad you found our hotel cozy and quiet for your short stay! Looking forward to welcoming you back soon. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Mohammed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in maart 2024
Reactie van . op 27 mrt 2024
Hi Mohammed, thanks for your kind words! We're thrilled you had an excellent stay with us. Best Regards, Ibis Styles Airport Hotel

10/10 – Uitstekend

Mohammed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
2 nachten verbleven in maart 2024
Reactie van . op 12 mrt 2024
Hi Mohammed! Thanks for the great review! We're glad you had a fantastic experience with us. If you have any suggestions for improvement, feel free to let us know. Best Regards, Ibis Styles Airport Hotel.

10/10 – Uitstekend

Atal

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in maart 2024
Reactie van . op 11 mrt 2024
Thank you for your positive review, Atal! We appreciate your kind words about our hotel's cleanliness. If you have any other feedback or suggestions, please let us know. Best Regards, Ibis Styles Airport Hotel.

10/10 – Uitstekend

Foad, Camberley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked Ibis to be close to the airport (normally 10 minutes drive) due to bad weather. Ibis Style upgraded us to sister hotel Grand Mercure free of charge, staff were brilliant and helpful.
1 nacht verbleven in maart 2024
Reactie van . op 11 mrt 2024
Hi Foad! Thanks for choosing Ibis Styles Dubai Airport and sharing your experience. We're glad that our team was helpful and that you enjoyed your stay at our sister hotel, Grand Mercure. Best Regards, Ibis Styles Airport Hotel.

2/10 – Ontzettend slecht

Antony

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
SMALL ROMS WITHOUT MUCH AMINITIES
1 nacht verbleven in maart 2024
Reactie van . op 10 mrt 2024
Hey Antony! Thanks for sharing your thoughts. We appreciate your feedback about the small rooms and limited amenities. We'll take it into account. Best Regards, Ibis Styles Airport Hotel.

10/10 – Uitstekend

Ziad

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended
2 nachten verbleven in maart 2024
Reactie van . op 5 mrt 2024
Hi Ziad! Thank you so much for recommending our hotel! We really appreciate your support. Best Regards, Ibis Styles Airport Hotel.

2/10 – Ontzettend slecht

catherine

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was no hair dryer, shampoo or conditioner. The paint was peeling off the walls
1 nacht verbleven in februari 2024
Reactie van . op 29 feb 2024
Hi catherine! We apologize for the inconvenience. We appreciate your feedback about the missing amenities and the paint peeling off the walls. We'll take it into account. Best Regards, Ibis Styles Airport Hotel.

8/10 – Goed

Keith

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little pricey, but so was everywhere else at short notice.
1 nacht verbleven in februari 2024
Reactie van . op 27 feb 2024
Hey Keith! Thanks for taking the time to leave a review. We understand that rates can be a bit high, especially when booking last minute. We appreciate your understanding. Best Regards, Ibis Styles Airport Hotel.

10/10 – Uitstekend

JOHN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Transit Hotel
Very close to airport great for transit. Room was very well maintained, perhaps the towels are in need of renewing
1 nacht verbleven in februari 2024
Reactie van . op 25 feb 2024
Hi JOHN! Thanks for your review. We appreciate your feedback about the towels, and we'll take it into account. Best Regards, Ibis Styles Airport Hotel.

2/10 – Ontzettend slecht

Blake

1 nacht verbleven in februari 2024
Reactie van . op 26 feb 2024
Dear,BlakeWe would like to take the opportunity to thank you for choosing to stay at Ibis Style Airport and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful for all feedback received which helps us understand our guests’ needs and expectations.I would like you to be rest assured that we have shared all of the comments you have highlighted with our team members and that they will be followed up accordingly. Once again thank you for your comment and for your loyalty to Ibis Style Airport and hope that we will have the pleasure of welcoming you back in the near future. Best RegardsIbis Styles Dubai Airport

4/10 – Matig

Amal Mire Gure

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van . op 27 feb 2024
Dear,Amal We would like to take the opportunity to thank you for choosing to stay at Ibis Style Airport and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful for all feedback received which helps us understand our guests’ needs and expectations.I would like you to be rest assured that we have shared all of the comments you have highlighted with our team members and that they will be followed up accordingly. Once again thank you for your comment and for your loyalty to Ibis Style Airport and hope that we will have the pleasure of welcoming you back in the near future. Best RegardsIbis Styles Dubai Airport

2/10 – Ontzettend slecht

Niklas

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nightmare
When I arrived the hotel was full booked :( I was helped to another hotel but had to pay extra money to receive beds for all of our family. Since it was in the middle of the night, 04:00, we arrived we did not have much alternative than to pay. Worst handled ever……
1 nacht verbleven in februari 2024
Reactie van . op 23 feb 2024
Dear,NiklasWe would like to take the opportunity to thank you for choosing to stay at Ibis Style Airport and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful for all feedback received which helps us understand our guests’ needs and expectations.I would like you to be rest assured that we have shared all of the comments you have highlighted with our team members and that they will be followed up accordingly. Once again thank you for your comment and for your loyalty to Ibis Style Airport and hope that we will have the pleasure of welcoming you back in the near future. Best RegardsIbis Styles Dubai Airport

2/10 – Ontzettend slecht

Hayder

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024
Reactie van . op 23 feb 2024
Dear,HayderWe would like to take the opportunity to thank you for choosing to stay at Ibis Style Airport and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful for all feedback received which helps us understand our guests’ needs and expectations.I would like you to be rest assured that we have shared all of the comments you have highlighted with our team members and that they will be followed up accordingly. Once again thank you for your comment and for your loyalty to Ibis Style Airport and hope that we will have the pleasure of welcoming you back in the near future. Best RegardsIbis Styles Dubai Airport

8/10 – Goed

Anas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van . op 23 feb 2024
Dear,AnasThank you for posting your positive review, and it was indeed a pleasure to have you as our guests, at Ibis Style AirPort We do look forward to welcoming you soon, again.Best RegardsIbis Styles Dubai Airport