Dear Mrs. Marita,Greetings from Mercure Gold Hotel. Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Gold Hotel Guest Relations Officer Liliia Overchuk

Dear Valuable Guest, Thank you for sharing your feedback regarding your visit with us at Mercure Gold Hotel Dubai. It was a pleasure to have you as our guest here and we are very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Mercure Gold Hotel Dubai. Best Regards, Chris Fourment General Manager

Greetings from Mercure Gold Hotel! I would like to take this opportunity to thank you personally for sharing your experience of your recent stay at Mercure Gold Hotel. With reference to your disappointment and dissatisfaction in our hotel services during your stay, please accept our sincere apology for not meeting up your expectations. I sincerely regret to learn about the less positive experience you encountered throughout your stay. Please be informed that all your comments have been addressed to the concerned Department Head for corrective action and measures to ensure that it will not reoccur again in the future. I do hope that you will give us chance to earn back your trust and rest assured that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Once again, thank you for your feedback and we are looking forward to welcome you back in the near future. Sincerely Chris Fourment General Manager

Dear Valued Guest, Greetings from Mercure Gold Hotel! Thank you for posting your review and recommending our hotel to others. We very much appreciate your positive comments about our hotel and staff. We also would like to thank you for ranking us highly. Once again, thank you for your feedback and we look forward to welcoming you back in the near future. Yours sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for choosing Mercure Gold Hotel for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We have also taken good note of your remarks with regards to breakfast buffet as we strive to ensure a wide array of options for our guests. Again, thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you very much for the time you spent to share your personal impressions of your stay at Mercure Gold Hotel. We always welcome feedback, as it allows us to continually improve the quality of our service and to enhance guest experience. Please be assured that we have taken good note of your comments as it help us to improve our services. Once again, thank you for your time and we hope to have the opportunity to welcoming you back again in the near future. Sincerely, Chris Fourment General Manager

Dear Valued Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay at Mercure Gold Hotel, your review will certainly assist us in order to keep on improving the quality of our services for our valued guests. Thank you for your very nice compliments for our team, for the buffet breakfast that lavishly served in our restaurant and we would also like to apologize for the inconvenience caused by the noise in our outlet. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that your concerns will be addressed and attended to. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, Chris Fourment General Manager

Dear Guest, Thank you for sharing your experience. We regret to learn about the less positive experience with regards to amenities you had to request. Your comments are important for us in order to continuously improve our services. We look forward in welcoming you back again in the future. Sincerely,

Dear Guest, Thank you for staying with us and for sharing your feedback. We regret that we could not fully meet your expectation. It is our aim to provide a superior experience to all our guests and we do take constructive comments serious in order to improve our services and communication provided. We have shared your comments with the housekeeping team for improvements. We hope that you will give us another chance to be in your service again in the future.. Sincerely,

Dear Valued Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We sincerely lament the disturbances caused by the event in one of our outlet, all our outlets are soundproof , nevertheless we sincerely apologize for the inconveniences and commit to revise the allocation of our rooms in accordance with the type of event. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being while staying with us. Once more, thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for sharing your feedback and we hope to see you back again very soon! Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel. For a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at Mercure Gold Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope that your next visit will be as pleasant as the previous one and we look forward to welcoming you back again very soon. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for sharing your feedback and we hope to see you back again very soon. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you very much for leaving us these wonderful comments, we are delighted that you enjoyed your stay with us and that we were able to match your holiday expectations. Once more, thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Thank you for choosing to stay at Mercure Gold Hotel and for your kind review of our hotel. We look forward to serving you again in the future. Sincerely, Chris Fourment General Manager

Dear Valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Chris Fourment General Manager

Dear Guest, Thank you for staying with us and sharing your feedback. We regret that we could not meet your satisfaction. Your comments are important for us in order to continuously improve our services. We hope that you will give us another chance to earn back your trust and have the pleasure to welcoming you back again in the future. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for staying at Mercure Gold Hotel and we appreciate your feedback. We look forward to welcoming you back in the near future. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for sharing your experience. We are sorry to hear that we were not fully meet your satisfaction with regards to your room. At the same time we were happy that you find our colleague, Yusuf helpful during your stay. We do hope that you will still give us another chance to better serve you in the future. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for sharing your feedback and hope to see you back soon. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for staying with us and for sharing your feedback. We hope that your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for choosing to stay with us and please accept our sincere apology for not meeting up your expectations and satisfaction. Your feedback is important for us to improve the quality of our service. We have shared your comments to all to avoid future occurrence. We hope to welcoming you back again in the near future. Sincerely, Mercure Gold Hotel Team

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks

Dear Guest, Thank you for sharing your feedback and we look forward to welcoming you back soon. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for sharing your feedback and we look forward to welcoming you back again soon. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for staying with us and we hope that your next visit will be as pleasant as the previous one. Sincerely, Mercure Gold Hotel Team

Dear Guest, Thank you for rating us & we looking forward to welcome you back. Sincerely,

Dear Guest, Thank you for staying with us and we are glad that liked the facilities and services offered in our hotel. We also regret to learn about your booking and in the future, you may contact our reservation team who will be glad to assist you. We look forward to welcoming you back again in the future. Sincerely, Manuel Garcia General Manager

We are glad to know that you liked the hotel and regret to learn about the less positive experience. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please rest assured that your concerns have been shared with the team to avoid future occurrence. It is our hope that it will not deter you from using our property and we look forward to be in your service again in the future

Dear Guest, Thank you for sharing your feedback and we hope that your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

We would like to thank you for taking time to tell us about your experience following to your recent stay at Mercure Gold Hotel Al Mina Road Dubai. We are happy to know that you liked the services offered in our hotel and kindly accept our sincere apology for the inconvenience caused you due to the noise from our night clubs during your stay. We hope that it will not deter you from using our property in the future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you very much for your time to share your review and we are looking forward to welcoming you back in the nearest future. Sincerely, Manuel Garcia General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we have addressed your comments to the concerned department as we strive to continuously improve the quality of our service. We hope that you will give us another chance to be in your service again in the future. Sincerely, Manuel Garcia General Manager

Dear Guest, Thank you for staying with us and for rating us. We look forward to welcoming you back again in the near future. Sincerely, Manuel Garcia General Manager

Dear Guest, Thank you for sharing your positive feedback. We will surely share your comments to the team as we always aim to deliver an exceptional guest experience. We hope that your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

Dear Guest, Thank you very much for sharing your experience of your recent visit at Mercure Gold Hotel Al Mina Road, Dubai. We are delighted to read that you had an amazing stay with us and thank you for expressing your satisfaction with the services offered at the hotel. We have shared your comments with our team and your positive feedback will serve as an encouragement to all to continuously improve the quality of our services. Again, thank you for your kind review and we are all looking forward to welcoming you again in the near future. Sincerely, Manuel Garcia General Manager

Dear Selina, Thank you for staying at Mercure Gold Hotel and we are glad to know that you had a pleasant stay with us. Thank you for recommending our hotel and we are looking forward to welcoming you back in the near future. Sincerely, Mercure Gold Hotel Team

Dear Mr. Lucas, Thank you for staying with us and for sharing your feedback. We regret that we could not fully meet your expectation. It is our aim to provide a superior experience to all our guests and we do take constructive comments serious in order to improve our services and communication provided. Again, thank you for your feedback and we look forward to welcome you back in the near future. Sincerely, Sven Drewitz General Manager

Dear Mr. Andrew, Thank you so much for staying at Mercure Gold Hotel and sharing your experience of your recent stay. With regards to your disappointment and dissatisfaction in our hotel service during your stay, please allow me to express my sincerest apologies for not meeting up your expectations. Please be informed that the current refurbishment of our restaurant and lobby will be done soon to enhance the guest experience and atmosphere. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your comments to the concerned Department Head for serious corrective measures and to avoid future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Drewitz General Manager

Dear Mr. Romy, We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Drewitz General Manager

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us and the kind hospitality extended to you by team. Your word of appreciation encourages the team to serve even better as we value your feedback. It is always our pleasure to receive a positive feedback from you and look forward to welcome you back in the near future. Best Regards, Sven Drewitz General Manager

Dear Mr. Ekrem, We would like to extend our appreciation for making Mercure Gold Hotel your residence during your recent stay in Dubai and it is indeed a pleasure to have you as our guest. Kindly accept our sincere apology for the shortcomings you experienced during your stay and rest assured that it will addressed to the concerned department to avoid future occurrence and we hope that it will not deter you for coming back to our hotel. Thank you for your feedback and we look forward to welcome you back in the near future. Best Regards, Sven Drewitz General Manager

Thank you for rating us! We look forward to welcoming you back again. With best regards from Mercure Gold Hotel Team.

Dear Guest, Thank you for staying with us. We appreciate the kind comments and hope to welcome you soon again. Your Sincerely, S Drewitz General Manager

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

Dear Guest, Thank you for the feedback following you recent stay with us. We appreciate the comments as we strive to continuously improve our services. We hope to welcome you back again. Sincerely S Drewitz General Manager

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive feedback from our valued guests. We will definitely share your comments within our team, not forgetting to address your feedback for the cleanliness of the bathroom and swimming pool. We believe that this feedback will help us to serve better and also serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

Dear Mr. Ahmed,Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you found our staff friendly and appreciated the convenience of our location near restaurants and markets. It's also great to know that you found our accommodation to be priced well.We apologize for any inconvenience you experienced regarding the musty smell. We will address these issues with our team to ensure we provide a more satisfactory experience for our guests in the future.We're delighted that you found our pool staff pleasant and helpful. Your kind words will be shared with them to recognize their efforts.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Chris FourmentGeneral Manager