Tuin
Beschikbaarheid controleren

Beoordelingen van One&Only One Za'abeel

5 out of 5
One&Only One Za'abeel
Za'abeel Street, Za'abeel 1, Dubai, Downtown Dubai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 6 van 9 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 9 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 9 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 9 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 9 beoordelingen" "

8,4/10

Netheid

6,0/10

Personeel en service

10/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Qiqian

Reisde met familie
Staff are very friendly. My child likes staying this hotel and hoped to be back soon.
2 nachten verbleven in april 2024
Reactie van Cristian Fumado op 24 apr 2024
Dear guest, Thank you for your kind words! We're thrilled to hear that both you and your child enjoyed your stay with us. Creating a welcoming and comfortable environment for families is a top priority, and it warms our hearts to know that your child had such a positive experience. We'll be eagerly awaiting your return and look forward to hosting you both again soon!Sincerely, Cristian Fumado

10/10 – Uitstekend

Mohamed, Jeddah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A truly urban resort ! This pool level is exceptional
3 nachten verbleven in april 2024
Reactie van Cristian Fumado op 24 apr 2024
Dear guest, We're delighted to hear that you enjoyed our urban resort ambiance. Our garden pool level is indeed a highlight, offering a serene oasis in the heart of the city. Thank you for your kind words, and we hope to welcome you back soon for another exceptional experience!Sincerely, Cristian Fumado

2/10 – Ontzettend slecht

LISETTE

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Jan Tibaldi op 5 mrt 2024
Dear guest, Thank you for experiencing our very first Urban Resort and we appreciate you taking the time to share your valuable feedback. On behalf of our dedicated team, we look forward to welcoming you back to One&Only One Za'abeel. Warm regards, One&Only One Za'abeel

8/10 – Goed

Adnan

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van One&Only One Za'abeel op 21 feb 2024
Dear Mr. Alkhalaf,Thank you so much for experiencing our very first Urban Resort and for taking the time to share your valuable feedback.Our team is committed to constant improvement, and your valuable feedback is helping us get there. On behalf of our dedicated team, it was a pleasure having you with us and we hope to welcome you back again soon!Warm Regards,One&Only One Za'abeel

8/10 – Goed

Adnan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It’s excellent designed hotel and property’s. The staffs and management seemed overstaffed, undertrained, very slow services in all type of services ( checking in and anything with front desk, guest service, housekeeping, valet parking, elevators, ..etc) even though they were polite, friendly, smiling and trying to help. It’s overpriced to the current services level. Restaurants, pool, gym, and lounges were good. It is the first month for this hotel and hope to see changes and improvements in the future.
1 nacht verbleven in januari 2024
Reactie van Charity op 31 jan 2024
We thank you for your feedback, we are very appreciative with guest comments asthey are essential for further improving our offerings in the hotel, both service and products alike. Should you require further assistance, please do not hesitate to contact us.

10/10 – Uitstekend

darryl

3 nachten verbleven in januari 2024
Reactie van One&Only One Za'abeel op 21 feb 2024
Dear Mr. Randall,Thank you so much for experiencing our very first Urban Resort and for taking the time to share your valuable feedback.Our team is committed to constant improvement, and your valuable feedback is helping us get there. On behalf of our dedicated team, it was a pleasure having you with us and we hope to welcome you back again soon!Warm Regards,One&Only One Za'abeel