Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Pullman Dubai Downtown

5 out of 5
Pullman Dubai Downtown
Al Abraj Street with Marasi Drive, Dubai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 613 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mohamed

5 nachten verbleven in februari 2024
Reactie van Pullman Dubai Downtown team op 23 mrt 2024
Dear Mohamed,Thank you for rating us on Expedia!Best Regards,Pullman Dubai Downtown team

10/10 – Uitstekend

Monica Johanna Petronella van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Als je komt voor de Burj Kalifa en de mall, is dit een perfecte locatie. Hotel is super goed, personeel oprecht vriendelijk en een echte aanrader.
6 nachten verbleven in april 2023
Reactie van Pullman Dubai Downtown team op 22 mei 2023
Dear Monica,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown.We are pleased to note that you had a pleasant experience and were impressed with the hospitality and service. We sincerely appreciate your kind words, and have shared your feedback with the entire team.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Goed

Karima

10/10 – Uitstekend

Justo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helemaal goed
5 nachten verbleven in oktober 2022
Reactie van Pullman Downtown Team op 31 okt 2022
Thank you for sharing amazing review and feedback. We look forward to have seeing you soon. Best regardsPullman Team

10/10 – Uitstekend

Tijs

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg prettig verblijf en personeel denkt met je mee om alles aangenaam te laten verlopen
2 nachten verbleven in december 2021
Reactie van Pullman Downtown Team op 29 dec 2021
Thank you for staying with us and sharing your great feedback about the hotel. We look forward to seeing you again very soon. Best regards Pullman Downtown Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
PrimA
3 nachten verbleven in juli 2021
Reactie van Pullman Downtown Team op 31 jul 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, it makes us happy to hear that you can write many happy memories about your experience here in the hotel. We hope to see you again very soon. Sincerely, Pullman Downtown Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Mooi hotel mooi zwembad
Het hotel zelf was erg mooi, fijn zwembad. Locatie erg centraal. 15min lopen of kort taxiritje van de Dubai Mall (+- 12aed). Echter de eerste kamer die we kregen was in een zodanig slechte staat (kapot bed, kapotte plinten, kapotte televisie) na twee dagen hebben we een andere kamer gekregen die was wel netjes. Veel stof in de kamers. Ik heb astma en stofmijt allergie en ik heb heel erg last gehad van mijn luchtwegen en mijn neus! Personeel van het hotel zijn erg vriendelijk!
8 nachten verbleven in juni 2021
Reactie van Pullman Downtown Team op 10 jul 2021
Thank you for sharing your review with us, please accept our apologies for the room issue. We have rectified the issue and ensured this will not happen again. We hope to see you again very soon and we will look after you very well. Thank you again.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
7 nachten verbleven in maart 2021
Reactie van Wael Haddad op 24 apr 2021
Dear Valued Guest, Thank you for sharing your feedback. We will continue improving our services and facilities for all our guests and we hope to see you again in the near future. Best regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
goede service, klant vriendelijk ontbijt goed geregeld. behulpzaam bij zoeken plaasen te bezoeken
11 nachten verbleven in maart 2021
Reactie van Wael Haddad op 30 mrt 2021
Thank you for your stay and sharing your great review. We look forward to welcome you back soon. Best regards Pullman Dubai Downtown

6/10 – Redelijk

Fatiha

Zakenreiziger
Positief: Netheid, personeel en service
Personeel is friendly and very helpful. The manager (cannot remember his name) died his best to accommodate the guests. The photoelectric needs updating in terms of rooms fourniture and interior design.
2 nachten verbleven in maart 2021
Reactie van Wael Haddad op 23 mrt 2021
Dear Faitha, Thank you for sharing your review with us and we are happy to hear that you had a good stay. We look forward to welcome you again very soon. Best regards Wael Haddad Rooms Division Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Tapijt in de kamer was vies en de bedden waren aan de zijkant kapot ...aan beide bedden.
5 nachten verbleven in maart 2020
Reactie van Ahmed Yakout op 24 mrt 2020
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een prachtig hotel met een heerlijk groot zwembad, mooie kamers en lekker eten.
7 nachten verbleven in februari 2020
Reactie van Ahmed Yakout op 9 mrt 2020
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2020
Reactie van Ahmed Yakout op 10 feb 2020
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2020
Reactie van Ahmed Yakout op 10 feb 2020
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
accommodatie is perfect. Het is namelijk 10 min lopen van de burj Khalifa tower. Personeel zijn super klantvriendelijk en de hotel zelf was prachtig ! P.S. dat er gekeken is naar mijn opmerkingen (honeymoon) en dat vervolgens mijn kamer versierd is, word heel erg gewaardeerd !
6 nachten verbleven in december 2019
Reactie van Ahmed Yakout op 9 jan 2020
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Check out was heel slecht om 12u stipt krijgen we een telefoon van receptie jullie moeten nu kamer vrij laten. Ongelofelijk van een 5 ster hotel.
3 nachten verbleven in december 2019
Reactie van Ahmed Yakout op 24 jan 2020
Dear Guest, Thank you for taking the time to tell us about your experience at the Steigenberger Hotel Business Bay-Dubai. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your valuable feedback has been discussed with the hotel management. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ik werd uitstekend geholpen bij het inchecken door een medewerker genaamd Saïd. Hij verdiend een dikke 10 ondanks mijn boosheid.
6 nachten verbleven in november 2019
Reactie van Ahmed Yakout op 25 nov 2019
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2019
Reactie van Ahmed Yakout op 13 okt 2019
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in oktober 2019
Reactie van Ahmed Yakout op 13 okt 2019
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juni 2019
Reactie van Ahmed Yakout op 19 jun 2019
Dear Guest, Thank you for taking the time to share your experience during your stay with us . looking forward welcoming you back soon . Kind regards Ahmed Yakout

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Niet écht een vijfsterrenhotel maar eerder een viersterren
5 nachten verbleven in april 2019
Reactie van Ahmed Yakout op 17 apr 2019
Dear Guest , Thank you for taking the time to share your experience during your stay with us . We looking forward welcoming you back soon . Kind regards

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig nieuw hotel, uitstekende service, goede uitvalsbasis, jammer van de oorverdovende party die je de hele nacht wakker houdt, tot op de negende verdieping
Reactie van Rabab op 30 mrt 2018
Dear Guest, Thank you for your most kind review ,we are delighted to read that you have enjoyed the general look and feel of our hotel. I'm sorry to hear you had a bad night's sleep because of the noise We really appreciate your comments & we will look in to the areas that you have highlighted Looking forward to seeing you again soon. Warm Regards Rabab.Leqtib Assistant Front Office Manager

8/10 – Goed

Adriaan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideaal gelegen en zeer goed hotel.
Ideaal gelegen op 20 minuten wandelen van de Burj Khalifa, het winkelcomplex the Mall met de onderwaterwereld en het geraamte van een volledige dino en de honderden winkels en de nabije restaurants. Aansluiting met (toeristen)bussen was ook nabij.'s Avonds aan The Mall uniek spektakel met licht- en muziekshow op Burj Khalifa en de dansende fonteinen. Zeer goed hotel, net en mooi, enorm vriendelijk, alleen was de debitering van de waarborg onduidelijk en ook de terugbetaling hiervan. Ik moest hierop wijzen en dat zou nog gebeuren, nog afwachten dus.
4 nachten verbleven in maart 2018
Reactie van Rabab op 29 mrt 2018
Dear Guest Thank you so much for sharing your recent experience. We very much value your feedbacks which are shared with all. We hope that you will give us the opportunity to welcome you back in order to demonstrate our ability to deliver service and facilities to your expectation and to amend your latest views. We are looking forward to your return visit in a not too distance future. Warm Regards, Rabab Leqtib Assistant Front Office Manager

10/10 – Uitstekend

Paul, 's-Hertogenbosch

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn, gastvrij hotel
Fijn, gastvrij hotel, goede service, verzorgd, schoon
10 nachten verbleven in november 2017

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2017

10/10 – Uitstekend

leslie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the property
6 nachten verbleven in april 2024

10/10 – Uitstekend

Omard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s location
4 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Omard,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent decor
7 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Keith,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tutto perfetto non manca nulla
3 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Larry,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Jelena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super gelegenes Hotel mitten in der City. 20 Gehminuten bis zur Dubai Mall. Sehr freundliches Personal und immer sehr hilfsbereit. Zimmer waren sehr sauber. Würden das Hotel in jedem Fall weiterempfehlen. Das Essen in der Poolbar war sehr lecker und frisch. Das Fitnessstudio war sauber und leer, was super war :) Preis-Leistung Top 😊
9 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Jelena,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

8/10 – Goed

Paulene, Brooklyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area wasn’t too busy...A few restaurants at the back of the hotel. Easy to get an uber. Dubai Mall was a 15 min drive.
8 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Paulene,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

NATALYA MOHINDI, South ozone park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is in a great location, with amazing views of the Burj Khalifa. The deck pool and bar area is super nice and was not crowded. The breakfast had lots of variety. The staff at was so helpful and courteous and made our trip very comfortable.
6 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Natalya,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Sophie Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at the Pullman Dubai Downtown and will definitely choose this hotel again on our next visit. The location is great. It's a 20-minute walk to the Burj Khalifa and Dubai Mall. You can also get taxis in front of the hotel in no time at all. The pool and bar are very nice! Unfortunately there are only a few sunbeds. The rooms and the view were beautiful! Thanks to Adeesh, our friendly room service man, we had a super clean and tidy room every day. A big compliment to the excellent, very friendly and courteous service of the hotel staff! We were delighted. We would particularly like to highlight Kelvin, Anwar and Jojo, who looked after us very nicely every day at breakfast, took a little time for us if possible and gave us lots of tips for our holiday! We would love to come back!
8 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Sophie,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 – Redelijk

ursula.

Reisde met een groep
Positief: Netheid
I paid hotel for a taxi , taxi never came , they never the phone when Expedia called to verify at 2 am phone keep ringing no answer . Took a taxi to the hotel, they said the Will credit me , never did , had no records about the conversation. They got the lines crossed , very unprofessional at the desk .
5 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear ursula,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Daniel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Yasin, Springdale

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place
5 nachten verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Yasin,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 – Redelijk

Ruwani Elizabeth

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Ruwani,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Alex, huntington park

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel close to Burj Khalifa tower
6 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Alex,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Abide

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from the room to Burj Khalifa :) Apart from that the service and the personal. From reception till the restaurant ... Everybody were very friendly and helpful. Thank you very much!
6 nachten verbleven in januari 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Abide,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Jeannette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was perfect and very friendly,you can walk to th mall
6 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Jeannette,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Nada

4 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Nada,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 – Ontzettend slecht

Antonia

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel Zimmer war sehr sehr dreckig, nach dem 3 Anruf wurde erst reagiert und es kam jemand. Davor wurde uns immer gesagt, wir schicken einen hoch ins Zimmer aber es kam keiner, nach 45min warten kam dann endlich jemand der sich das Zimmer angeschaut hatte daraufhin durften wir das Zimmer wechseln, mussten 1 Std warten bis das Zimmer fertig war, am ende wurden es statt 1 Std fast 2Std. Schrecklich nicht zu empfehlen.
5 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Antonia,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Karylvis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Espectacular; todos muy amabls y todo hermoso! Gracias
7 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Karylvis,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Jose Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente atención y servicio, instalaciones espectaculares
7 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Jose Manuel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

Gustavo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
8 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Gustavo,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

4/10 – Matig

Abhinav

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I made a booking for March 30, 2024. So the original check-in time was 2 pm. But I made multiple requests for a early check-in as we landed in Dubai at 6:30 am in the morning when we went into the hotel at around 8:30 am, they said that the rooms were not available and made me to pay 4 times the price of my actual booking and offered me a presidential suite which is 2207 AED. Please help clients who are requesting early checkin..Posting this because no one else should suffer like me.
1 nacht verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Abhinav,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

8/10 – Goed

Gaby

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Insgesamt gut Negativ - TV Signal war schlecht - Abfluss einer Waschbecken nahezu verstopft — gelbes Wasser fließt zuerst aus dem duschkopf wenn man es 2 Tage nicht benutzt
8 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Gaby,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 – Uitstekend

karina

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel bonito, excelente servicio todos muy amables, el restaurante muy rico y la ubicación es muy buena ya que esta muy cerca del Burj Khalifa, llegas caminando y tiene vista al mismo. En la parte de atrás está el canal y puedes salir a correr con una vista muy agradable. Lo recomiendo totalmente
4 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Karina,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 – Ontzettend slecht

Leslie

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They have bed bugs please I recommend if you can stay somewhere else do it I was upset about my situation with them if I could upload pictures I would.
4 nachten verbleven in maart 2024
Reactie van Pullman Dubai Dowtnown team op 30 apr 2024
Dear Leslie,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team