Een minibar, een kluis op de kamer, geluiddichte muren
Beschikbaarheid controleren

Beoordelingen van Riviera Hotel Dubai

4 out of 5
Riviera Hotel Dubai
Baniyas Road 5, Deira, Dubai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 306 van 593 beoordelingen" "
Gastenscore: 8 - Goed. 225 van 593 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 593 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 593 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 593 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michiel van den, Amersfoort

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een niet groot, maar heel prettig hotel, met een vriendelijke staf. Gelegen aan de Baniyas Road met fraai uitzicht op de Dubai Creek; op enkele minuten lopen van de metro; en op loopafstand van de beste souks van oud Dubai.
6 nachten verbleven in januari 2022
Reactie van Wael Mostafa op 30 jan 2022
Dear our valued guest; Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Should you need any further assistance; Please don’t hesitate to contact me any time directly. Thank you and best regards WAEL MOSTAFA

8/10 – Goed

Turkay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel voor een leuk bedrag
De vriendelijkheid en de service van de staf was uitstekend. Deur openhouden bij in en uitgaan, een groet, een glimlach bijvoorbeeld kan veel betekenen. Netjes! Hotel is wel toe aan een opknapbeurt, maar het was nergens storend. Strategisch ligt het goed, vlakbij 2 metro's en het is er met veel winkels en restaurants erg levendig. Ontbijt was redelijk tot goed. Wel een minpunt was de constructie naast het hotel dat 24 uur doorging maar Dubai is dat eerder regel dan uitzondering. Al met al zou ik hotel Riviera zeker aanraden. Neem een kamer met uitzicht op Dubai creek.
3 nachten verbleven in december 2017
Reactie van Wael Mostafa op 27 mei 2023
Dear our valued guest;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best RegardsRiviera Hotel Management team

8/10 – Goed

Guus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A clean hotel at a very good locatian.
Value for money. The hotel people were very kind. The breakfast was splendid.

10/10 – Uitstekend

ludwig, nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
centraal gelegen voor mijn bezoeken
prima, goed hotel, eerder geweest enkele jaren geleden

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dissappointing
As family of four, we booked two non smoking rooms but as it turns out got "smoking" rooms. Staff was not willing to correct this because we didn't immediately "discovered" it (we dropped our bags in one room and went into town). It left us a bad feeling about this hotel's client service.

10/10 – Uitstekend

Programmabob

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
prachtige ligging in de buurt van Dubai Creek
Het personeel was echt vriendelijk en probeerde ons zo vlug mogelijk een kamer te bezorgen. We kregen zelfs een executive room vermits het ons eerste bezoek was. We mochten ook iets langer op de kamer blijven vermits we een nachtvlucht hadden geboekt. Internet was ook gratis per dag ongeveer 15 minutes. Metro is ook dicht in de buurt en geeft de mogelijkheid om op goedkope manier Dubai te verkennen. Bij een eventueel volgend bezoek aan Dubai zal ik zeker dit hotel terug boeken.

10/10 – Uitstekend

Danny, Muscat, Oman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Riviera, Baniyas Road, Deira
We hadden het hotel geboekt op basis van de recensies op internet - goede prijs/kwaliteit verhouding, vriendelijk personeel, uitstekend ontbijtbuffet (inbegrepen in de kamerprijs). Dit werd alles bevestigd - we hadden een mooie ruime kamer, het personeel was zonder uitzondering zeer vriendelijk en behulpzaam, en het ontbijtbuffet was van zeer goede kwaliteit (voor een dergelijk buffet hebben we ook al eens een bedrag betaald waarvoor we hier de kamer hadden inclusief ontbijt). Daarnaast is ook het restaurant (Hana) aan te bevelen - prima kaart, goed bereid, en niet duur. De ligging van het hotel is ook gunstig, dicht bij de kruiden- en goud soeks, aan de Creek bij de oude haven van Deira, op een kwartiertje per taxi van downtown (Dubai Mall). Als je het niet erg vindt dat je geen alcoholische dranken kan bestellen in het hotel, is dit zeker een aanrader!

10/10 – Uitstekend

MIZUKI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
日本人スタッフの方がとても優しかったです。 朝食もすごく美味しく、パンが特に種類豊富でした。 徒歩圏内に2つの駅があるのも便利でした。
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Maria Grazia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked being in a part of town that is old and has some history. I also liked to be on the Dubai Creek and enjoyed thaking the small ferries to visit some sights. Very convenient to the metro as well. The room was very comfortable and well furnished. The cafeteria service off-hours was great and breakfast was very abundant and offered great variety of food.
2 nachten verbleven in april 2024
Reactie van Riviera Hotel Management op 22 mei 2024
Dear Ms. Maria,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Thank you and best regards Riviera Hotel Management

8/10 – Goed

CHIKARA, AKITA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
とても良い
6 nachten verbleven in april 2024
Reactie van Riviera Hotel Management op 29 apr 2024
Dear Chikara san,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

Shoji

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
全てが良かった。
3 nachten verbleven in april 2024
Reactie van Riviera Hotel Management op 29 apr 2024
Dear Shoji san,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

Takanori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s easy to stay for Japanese because all staff is very kind.
2 nachten verbleven in maart 2024
Reactie van Riviera Hotel Management op 1 apr 2024
Dear Takanori San;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Your always welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

Yosuke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location to stay, stayed in creek view side. Very kind to Japanese tourists!
1 nacht verbleven in maart 2024
Reactie van WAEL MOSTAFA op 21 mrt 2024
Dear our valued guest,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsWAEL MOSTAFA

10/10 – Uitstekend

Simon, Eastbourne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is ideal for you are close to the bus station, metro station & the creek is opposite the hotel.
7 nachten verbleven in maart 2024
Reactie van Riviera Hotel Management op 17 mrt 2024
Dear Mr. Simon;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

Shota

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフが非常に親切で快適に過ごすことができました。 設備が少し古いのか、壁が薄く隣の滞在者の生活音が少しだけ気になりましたが、そのことを除いて非常に良いホテルでした。
3 nachten verbleven in maart 2024
Reactie van WAEL MOSTAFA op 21 mrt 2024
Dear our valued guest,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsWAEL MOSTAFA

10/10 – Uitstekend

???

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Riviera Hotel Management op 7 mrt 2024
Dear our valued guest;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

SAEED

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van WAEL MOSTAFA op 21 mrt 2024
Dear our valued guest,Thank you very much for sharing this positive review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsWAEL MOSTAFA

10/10 – Uitstekend

Jitsuya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Riviera Hotel Management op 27 feb 2024
Dear Jitsuya san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel.Your always welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

8/10 – Goed

Kazuhiro

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Riviera Hotel Management op 21 feb 2024
Dear Kazuhiro san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are delighted that you have enjoyed your stay. Your always welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

NAOMI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
従業員が親切で安心感あり。バニヤスクエアという駅から歩いてすぐなのも良くドバイでは常宿です。
4 nachten verbleven in februari 2024
Reactie van Riviera Hotel Management op 13 feb 2024
Dear Naomi San;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will come back !
Staff were so attentive and helpful. Nothung was too much trouble. Very clean ghroughout yhe hotel. Breakfast was best meal of the day !
5 nachten verbleven in februari 2024
Reactie van Riviera Hotel Management op 11 feb 2024
Dear our valued guest;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regards

10/10 – Uitstekend

Laszlo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel em frente ao canal pitoresco
Excelente hotel, de alto padrão, com decoração maravilhosa (nas áreas comuns e no quarto), tradicional. Limpeza impecável, atendimento muito gentil e eficiente. Quarto com boa cama King, banheiro grande com banheira, chuveiro (seria bom ter barra para quem toma banho de chiveiro) e tem também bidê. Amenidades no banheiro excelentes. Tem cafeteira e chaleira, água para beber gratis, geladeira, escrivaninha para computador, TV Led com Cable TV, WiFi bom, balcão com vista para o mar (canal, com barcos de passeio, bonito de dia e também à noite). Restaurante para desjejum e almoço bons, e excelente serviço de restaurante para o quarto. Localização boa, perto de lojas de presentes e eletronicos, restaurantes. Pode fazer passeios de barco,inclusive no outro lado do canal, para cidade velha e atrações. Fica uns 30 minutos de carro do Burj Khalia, Dubai Mail, Dubai intl Trade center (exposições), do.museu do futuro. Tem metrô proximo. A 19 min do Aeroporto (DXB). Têm muitos hóspedes do mundo todo, inclusive da Rússia. Especial destaque ao atendimento do gerente na recepção Sr. Waleed (jordaniano), da recepcionista do desjejum Lecsi (cubana) e garçom do restaurante Rauf (da India) Recomendo pelo conforto, atendimento e requinto especial.
2 nachten verbleven in februari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 7 feb 2024
Dear Mr. Laszlo;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Your always welcome feedback, it allows us to continually enhance the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

HIROSHI, hiashiosakashi

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
チェックインが早い、スタッフの皆さんの人柄が良い。日本語を話せるスタッフがいるのは嬉しい、
4 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 5 feb 2024
Dear Hiroshi san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are pleased that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We have taken good note of your comments as your welcome feedback, it allows us to continually enhance the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en comfort kamer
Good Deira location and good value
As a previous resident of Dubai, the hotel met all my expectations: namely being in a great location in the older part of the city, a few minutes walk from Baniyas square metro station, restaurants, supermarkets and shops of all kinds. It also was clean, friendly and helpful staff, and good value for money compared with newer hotels. The only issue is no parking, but having a car in that area is a hassle compared to using the metro and taxis. A taxi to the airport is 25-30 Dirhams and 10-15 minutes. I recommend the hotel, and want to give particular thanks to the employee who helped me round up the 10 dirhams in coins which I needed to park across the street (but not easy to find a space) on the day I checked in and before returning a car. I would definitely stay there again.
5 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 29 jan 2024
Dear Mr. Ian;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

8/10 – Goed

TORU

Positief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 7 feb 2024
Dear Toru San;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Thank you once again for making Riviera Hotel your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

david, swindon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant room great view wonderful staff
4 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 22 jan 2024
Dear Mr. David;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Your always welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Bernard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A SUPERB hotel!
This hotel is wonderful - outstanding service, clean and comfortable (of course), and a great location close to Dubai Creek. I'll definitely be coming back!
5 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 19 jan 2024
Dear Mr. Bernard;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.Your always welcome feedback, allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Miharu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
クリークに近くスーパーマーケットや土産店も近く便利でした。日本語の地図やお勧めの土産品店などの案内もあり大変助かりました。スタッフもいつも笑顔でフレンドリーでした。 ドバイお勧めのホテルです。 お世話になりました。 ありがとうございました。
4 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 5 feb 2024
Dear Miharu san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay.Your truly welcome feedback, it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact us any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Vladimir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 6 feb 2024
Dear Mr. Vladimir;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are very pleased that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Shaheen

5 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 6 feb 2024
Dear M.Shaheen;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

KAZUHIRO

4 nachten verbleven in januari 2024
Reactie van Lecsi Hernandez- Guest Relations Specialist op 7 feb 2024
Dear Kazuhiro san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are pleased to know that you have enjoyed your stay.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

8/10 – Goed

Tamaki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 5 feb 2024
Dear our valued guest;Thank you very much for sharing this extraordinary review of your recent stay at Riviera Hotel, we are pleased that you have enjoyed your stay.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

YUKA

2 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 5 feb 2024
Dear Yuka san;Thank you very much for sharing this great review of your recent stay at Riviera Hotel.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

2/10 – Ontzettend slecht

Tony

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't waste your money
I booked a royal suite creek view with Balcony for New Year’s Eve to have good time with my girlfriend and watch the fireworks. They denied us staying at the hotel because we don’t have a marriage certificate, although the laws have changed in the UAE. When I requested a refund they rudely refused. If you book with this hotel you will be loosing your money for nothing.
1 nacht verbleven in december 2023
Reactie van WAEL MOSTAFA op 2 mrt 2024
Dear our Guest, First, we would like thank you for your interest in our hotel to stay for the New Year’s Eve, as well we apologize that we couldn't meet your expectations, you have booked our royal suite for a single person but upon check in we had been surprised that you were claiming that the booking is for two persons you and your girlfriend which was not matching with the number of persons for the booked room, our front office team politely and professionally asked you to provide us a marriage proof as per our hotel's policy in order to proceed the check-in process but you have denied this request, that's why we couldn't proceed the check-in or the booking costs refund requested due to your booking non-refundable cancellation policy.Looking forward to welcoming you again at RIVIERA HOTEL DUBAI

8/10 – Goed

HIROMICHI

Positief: Netheid, personeel en service en comfort kamer
お得感があります
チェックインがスムーズでした。リバービューもいい感じでブルジュカリファも遠くに見えます。更に夜はボートがライトアップされてカラフル。賑やかな通りに面しておりテラスにでると騒がしいが窓を閉めるとほとんど気にならない。近くにスーパーもあり買い物に便利。欠点はシャワーの温度がMAXにしても低い。日本人には厳しいと思う。
1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Hiromichi San;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.We have taken good note of your comments, your always welcome feedback, allows us to continually enhance the experience we create for our guests.Thank you once again for making Riviera Hotel your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

8/10 – Goed

Palvinder, Coquitlam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent Location was perfect Hotel was good. Only thing I was unhappy was that I had booked car from hotel to be picked from airport as we landed around 2 am and I thought it be more economical. To my surprise I found that it cost only around 30 AED vs 80 AED I was charged.
3 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Palvinder;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Your always welcome feedback, allows us to continually improve the experience we create for our guests.We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.Thank you once again for making Riviera Hotel your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

4/10 – Matig

mohammad

Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Mohammad;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Thank you once again for making Riviera Hotel your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

hassan

1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 7 feb 2024
Dear Mr. Hassan;Thank you very much for sharing this exceptional review of your recent stay at Riviera Hotel, we are delighted that you have enjoyed your stay.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Miroslav

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 Nächte in Dubai
Das Hotel allgemein war völlig in Ordnung. Verschiedene öffentliche Verkehrsmittel sind ein paar Minuten entfernt. Die Service und das Personal waren absolut hervorragend.
7 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Miroslav;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Syed

4 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear our valued guest;Thank you very much for sharing this extraordinary review of your recent stay at Riviera Hotel, we are delighted to know that you have enjoyed your stay.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear our valued guest;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we pleased that you have enjoyed your stay.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Marlon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
28 nachten verbleven in november 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Marlon;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Thank you once again for making Riviera Hotel your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

2/10 – Ontzettend slecht

SALIH ALPER

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I paid extra money.
I was hungry at breakfast, no variety. The rooms are poorly lit and the furniture is old. The bathroom bathtub is broken. When I left the hotel, they said you broke it and I paid extra money. I was not satisfied.
4 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Alper;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Kindly be advised that some hotels charge a damaged deposit upon arrival but we don't, that's why any damage caused to the property during the stay must be payed upon check out. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services.Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Riviera Hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Thank you and best regardsRiviera Hotel Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Comfort kamer
No hot water, no waterhose for toilets
Received an unexpected phone call that rudely disrupted my deep sleep for marketing purposes. Moreover, the lack of hot water in December and the absence of hoses for toilets, especially in the Middle East, are major inconveniences that significantly impact the overall experience.
1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear our valued guest;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Kindly be informed that you received not a marketing call but a complementary courtesy call to assure your comfort after check in or fulfil any requests as may be a room with shataff or how to turn on the hot water in the bathroom. We apologize because it wasn't the right time and we disturbed your rest.Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Riviera Hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Thank you and best regardsRiviera Hotel Management

6/10 – Redelijk

Tiffany

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was atrocious; it took 40 minutes to find a spot in the lot directly opposite the hotel. The staff at the counter did not know how to assist with identifying the location to enter to pay for parking online. Room was clean. There were no face cloths. The balcony was a nice size but there was no seating. Fan on balcony was noisy and ill-placed. They only allotted two 500ml water bottles each day. Breakfast was decent for the price.
3 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 12 dec 2023
Dear MS. Tiffany;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.Thank you once again for making Riviera Hotel your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.Thank you and best regardsRiviera Hotel Management

2/10 – Ontzettend slecht

Brendan

2 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Brendan;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Please be assured that your feedback will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time, we hope that Riviera Hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Thank you and best regardsRiviera Hotel Management

10/10 – Uitstekend

Farhan

2 nachten verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Farhan;Thank you very much for sharing this great review of your recent stay at Riviera Hotel, we so pleased to know that you have enjoyed your stay.Once more we thank you for choosing Riviera Hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Should you need any further assistance; Please don’t hesitate to contact me any time directly.Thank you and best regardsRiviera Hotel Management

4/10 – Matig

Athman

1 nacht verbleven in december 2023
Reactie van Lecsi Hernandez- Guest Relations Specialist op 3 jan 2024
Dear Mr. Athman;Thank you very much for the time you spent to share your personal impressions of your stay at our Riviera Hotel.Once again, thank you for your time, we hope that Riviera Hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Thank you and best regardsRiviera Hotel Management