Dear Guest, We are glad that we could create a home away from home for you at The Savoy Suites Hotel. We, at the hotel, always want our guests to have a comfortable and satisfactory experience. Your appreciation is proof that we have succeeded in this endeavour. We hope to continue being your preferred Hotel in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotel Apartments – Dubai i

Dear Guest, Thank you for having given us the opportunity to host you at the Savoy. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and motivated us further. We look forward to welcome you back at the Savoy Suites. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai.

Dear Guest, Thank you for your high ratings. We have shared the same with all the staff members who all join me to thank you and welcome you back at the Savoy Suites. Best regards, Faroukh Sunny. General Manager.

Dear Guest, Thank you for your kind, positive and generous comments which really mean a lot to us. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Suites. Best regards, Faroukh Sunny. General Manager

Dear Guest, Thank you for your positive comments and high ratings. It was a pleasure to have hosted you and we look forward to welcome you back at the Savoy Suites. Best regards, Faroukh Sunny. General Manager.

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,Thank you for your candid comments based on your 1-night stay only at the Hotel. We have thoroughly inspected your room before your arrival and again upon receiving your feedback. We respectfully disagree with your comments and could not find any smell of any kind. As a matter of fact, the washing machine installed in your room was a brand-new model and you were the first user. The hotel is a front runner in adopting Best Green Practices and spreading awareness of reducing our carbon footprint to all our guests and the local community. All our rooms have eco-friendly washing machines which spin dries your garments up to 80%. The hotel provides clothes rack to dry the clothes. All the guests have appreciated the Eco-measures undertaken by the Hotel to reduce the carbon emissions to protect our planet. We encourage and educate all our guests to lead a ‘Green lifestyle’. The Hotel also has a 24-hour Reception desk / Housekeeping / Maintenance / Duty Manager to resolve any guest issues immediately when they highlighted. Unfortunately, nothing was reported for us to assist you. We regret we could not meet your personal expectations.We look forward to host you back in any of the other 3 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest,Thank you for your warm review appreciating the efforts of the service team.We are humbled to learn that you found our hotel and service standards to be consistent enough to merit recommendation.Positive feedback always motivate our staffs to deliver exceptional services to our guests. It will be our endeavour to continue being your preferred hotel in Dubai. Look forward to host you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest,It was wonderful to have you stay at The Savoy Suites Hotel. Thank you for taking the time to share your experience and review. We are excited to receive your generous words of appreciation. Your sentiments have been shared with the entire team including Imran and we are all so happy to know that our efforts have been genuinely appreciated. We look forward to welcome you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,The entire team at Savoy Suites thank you for taking time to post your experience. Your compliments for our services have been shared with the team. We are delighted to learn that we could make your stay memorable. It is our constant endeavor to deliver our best. Your appreciation increases our motivation to continually aspire to meet and exceed the guests’ expectations. The Savoy Hotels, with its convenient location in the centre of the city in Dubai, is close to the business, financial and shopping arcades, making it an ideal hotel both for a business traveller as well as for a family get-away.We look forward to welcome you back soon.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,Thank you for your candid comments. We regret that we could not meet your personal expectations of being served alcoholic beverages at the Hotel Apartments. All Hotel Apartments in Dubai do not have the license to operate a bar or serve alcoholic beverages at the Hotel. Guests can consume their own alcoholic beverages in their fully furnished apartments. Pubs & Bars are at a walking distance from Savoy Suites in nearby Hotels which are licensed to operate bars with entertainment. The nearby hotels will lack the facilities which Savoy Suites offers such as fully equipped kitchenette including washing machine, large refrigerator, microwave, twin hot plate, toaster, electric kettle, iron & ironing board, crockery, cutlery, glassware and kitchenware.We hope to host you in any of the 4 Savoy Hotel Apartments in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest,Thank you for the high ratings and your candid comments. We really regret that some unforeseen plumbing glitch was observed when you checked-in. The hotel has a 24-hour Maintenance staff on-duty to fix any unexpected issues.Savoy Hotels is a front-runner in Eco-Tourism and all rooms have individual water heaters which needs to be switched on 15 minutes before use. We have noted your constructive suggestion and has been taken up with the Front Desk to inform the guests at the time of check-in of this Eco-Initiative. We apologise for the unexpected inconvenience you had to face. At the Savoy, we take every comment and observation as a challenge to improve.We look forward to host you back in any of the 4 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest,Thank you for your high ratings which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest,Thank you for taking the time to post this review on your stay experience with us at the Savoy Suites Hotel.We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for staying at the Savoy Suites Hotel and for sharing your complimentary feedback. We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending the Savoy Suites Hotel. We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your endorsement of the Savoy Suites Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. We wish you had reported any external sound issues in your room and we would have immediately offered you an alternate room on the rear side of the hotel. Team Savoy greatly appreciates your gracious comments and looks forward to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for choosing to stay at the Savoy Suites Hotel during your visit to Dubai. We are really touched by the wonderful review that you have posted. Creating awesome memories is indeed our motto and we strive constantly towards this purpose. Your praise for our hospitality is a huge inspiration for the team in their endeavour to exceed guest expectations. The Savoy Hotels eagerly awaits your return many more times! With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for choosing the Savoy Suites Hotel. We all are grateful for having the opportunity to host you. Your kind and generous comments are much appreciated and a great source of team motivation. Many thanks once again for taking the time to write this review. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want). We have shared your compliments with all the staffs which has been a tremendous source of inspiration for all. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for the high ratings. We feel privileged that you have considered writing this review. We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Suites Hotel. We have shared your sentiments and it really means a lot to all of us. We look forward to host you back. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites Hotel centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

Dear Guest, Thank you for your candid feedback and we regret we could not meet up to your personal expectations. We respectfully disagree with your comments. The room and hotel images are actual. All our spacious Studio rooms are fully furnished with a well-equipped kitchenette. In your case, you were a family of 4 occupying the same Studio room. In that case, we recommend one child to share the king-size bed with the parents and the second child to use the existing sofa bed available in the room. For more comforts, you could choose the Two-Bedroom Apartment at Savoy Suites or One-Bedroom Apartment at Savoy Crest or 2-Studio Rooms interconnecting with a common door. The Hotel staff made all the efforts to show you the other 3 Savoy Hotels in the same neighborhood with a different décor theme and also a One-Bedroom at Savoy Crest which you declined to see. Savoy Hotels is located in the heart of Bur Dubai which is 10 mins. walk to BurJuman Mall and 8-mins to the Metro. It is in close proximity to the historical districts of old Dubai. Heritage sites such as Bastakiya / Fahidi Fort (Museum) / Meena Bazaar / Dubai Creek are the places from where Dubai evolved and are very popular with tourists who cherish to experience the local traditions and history at its best. Getting access from the Savoy Suites Hotel to the newly developed parts of Dubai in Sheikh Zayed Road / Marina / Jumeirah is easily reached by Metros / Taxis and RTA buses. We hope you have a pleasant stay in Dubai ahead. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for the high ratings and positive comments. We have shared the same with all the staffs who are indeed humbled with your kind recognition. We have also noted your observations for improvements and enhancements. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for choosing to stay at the Savoy Suites Hotel and for taking the time to share your review. Our constant effort all across the Savoy Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with attention to details. All of us at the Savoy look forward to welcoming you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for your candid comments. We would like to reconfirm that the hotel team and the Pest Control team could not find any sign or infestation of bedbug or any other pests. The inspection was carried out in your presence and the same was reported to you. The Pest Control company has also checked the previous room occupied by you and we could not find any traces of any pests or bugs. Your original booking was for 3 nights which was extended for further 7 nights. After this, you have extended for another 2 nights. Then again, you have extended for one more night. Finally, there was an extension of one more night before you checked-out. The hotel management did offer you a change of room for your peace of mind which you declined and preferred to stay in the same room for 11 nights without any housekeeping services. You had placed a 'Do Not Disturb' sign on your door and did not take any housekeeping services throughout your entire stay. Furthermore, the management also observed that you were receiving frequent deliveries and packages on a daily basis. We suspect the bug what you are referring to is a traveler’s bug which could have come through your luggage or the several packages that you have received from outside. All our rooms are inspected thoroughly and released to our guests only after a complete disinfection and sanitization has been completed. We regret we could not meet up to your personal expectations and we hope that you could give us the opportunity to welcome you back in any of the 4 Savoy Hotels in Dubai. We wish you good health and best wishes for the year 2022. Stay well and stay safe. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, We regret that the hotel did not meet up to your personal expectations. At the Savoy, we have a 24-hour Reception / Housekeeping / Maintenance and Manager on Duty who are always available round-the-clock to assist you and extend every possible service you may desire. Stay well and stay safe. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your candid comments. In your presence, we had inspected your room and could not find any infestation of any pests. Furthermore, we have also called the Pest Control company to again inspect your room. All areas of the room were dismantled for inspection and you were informed that nothing was found. We suspect what you might have experienced could perhaps be a traveler's bug. From 16th December till today 29th Dec, you have kept your room under 'Do Not Disturb' status. The housekeeping could only manage to clean your room once only with your permission. We recommend that you allow the housekeeping team to clean your room on regular basis. As you are still staying in the hotel and extending your stay, do let us know if you would like to have your room changed. We have a 24-hour Reception / Housekeeping / Maintenance and Manager on Duty who are always available round-the-clock to assist you and extend every possible service you may desire. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your candid comments. The hotel has smoking rooms available on 2 floors on Level 6 & Level 7. All the other floors from Level 1 to Level 5 are non-smoking rooms. You are presently staying on Level 3 which is a complete Non-Smoking floor. Our team has personally checked all the rooms on the floor and could not find any anomaly or any neighbouring rooms misusing the non-smoking regulation. Our hotel is perfectly safe for all guests including single lady travelers. The male staff you are referring to is a housekeeping supervisor with a mobile phone communicating with other staff for housekeeping chores. All our guest bathrooms have been installed 50L capacity water heater. This is a standard capacity in all hotel apartments and we regret that this does not meet your personal expectations. The Housekeeping / Maintenance / Duty Manager are available round-the-clock to assist all our guests in every possible manner to ensure you have a pleasant stay with us. We are always at your service. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for your candid comments. We have investigated into the charges of Tourism Dirham (TD) fee. The correct amount to be collected is AED 10 per room per night which was duly collected upon your check-in. It is only when you highlighted that the amount is showing AED 7 on the Expedia site, we have advised Expedia on the error which has now been rectified. Since you have seen AED 7, we will honor the same rate and refund back to you the balance amount. The hotel will absorb the taxes in this particular case. We thank you for highlighting the typo mistake observed by you which has now been rectified by Expedia. Extra hangers and towels which was requested by you before your check-in was placed. In your room, a total of 12 hangers + 1 skirt hanger was placed in your wardrobe before your arrival along with 2 bath towels & 2 face towels. We do have a 24-hour Reception / Housekeeping / Maintenance on duty and any extra items required in the room can be delivered at no extra cost. The birthday cake was placed in your room to celebrate the special occasion of the day. As you have extended your stay at the hotel and continuing your vacation at Savoy Suites, our team is dedicated to ensure that you have a pleasant stay ahead. Paul at the Front Desk will be your dedicated host to ensure that we meet all your requirements no matter how mínute they may be. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels - Dubai

Dear Guest, Thank you for your positive comment for Savoy Suites Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. We look forward to welcome you back in any of the 4 Savoy Hotels in Dubai With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Suites. We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of the Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, All of us at Savoy Suites are so glad to see that we could contribute towards making your entire trip much more special. We appreciate the high ratings and your kind words. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Thank you for having given us the opportunity to host you at the Savoy. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and motivated us further. We look forward to welcome you back at the Savoy Suites Hotel centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

Dear Guest, Thank you for your candid comments. We regret we could not meet your personal expectations. Your room was ready before your check-in time but as you preferred a balcony room which is subject to availability, the Duty Manager informed you and you chose to wait to be allocated a balcony room. You were also offered a room on the rear side of the building as you could not handle the minimal sounds from the streets, but you declined to shift. As part of our COVID safety protocols, all the buffet foods are now served on the table as we do not want to encourage different guests touching the buffet handles, service spoons, juice dispensers, etc. In short, we take the order individually from each guest and all the food and beverages are served on the table. All our guests have appreciated the high level of safety protocols being practiced to keep them safe during the present pandemic times. We respectfully disagree with your comments and all images are actual as it appears on the online site. At the Savoy, we take every criticism as a challenge to improve and we hope you give us an opportunity to welcome you back in any of the other 3 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Dear Guest, Thank you for taking the time to share your feedback and high review score. The team is delighted to learn that they could cater to your expectations of an ideal and comfortable stay. We await your return for another memorable stay. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, We are indeed overwhelmed to receive your positive review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to experience personalized quality services with constant attention. We look forward to welcome you back at Savoy Suites Hotel. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

Dear Guest, Thank you for your ratings and we always look forward to our guest feedback to improve our standards. We look forward to welcome you in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Dear Guest, Your comments and high ratings have really touched us. We are indeed overwhelmed to receive your kind words. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Savoy Suites Hotel. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

Dear Guest, Thank you for your high ratings which motivates us to raise the service bar even higher. We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Bur Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels - Dubai.