Hi Sofy, thanks for staying with us and providing a review. We're delighted that you enjoyed the view from your spacious apartment. However, we apologize for any disappointment in the furnishings and amenities. We understand the importance of comfort and ambiance during your stay, and we regret not meeting your expectations. Your comments about the limited seating and discomfort experienced with the sofa are duly noted, and we'll let our design team know about this to see how we can improve. We hope to have the opportunity to welcome you back and show you a better experience at another one of our 40+ locations.

Hi Evgenia, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Nabeel, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Ali, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Mohammed, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Eiman, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, and we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.