Dear Valued Guest First of all, please accept my apologies for the inconveniences that we may have caused. Moreover, I have addressed the matters with all the department concerned and to further improve on the areas mentioned. Thank you for the valued time and I look forward to welcoming you back and provide you with exceptional service at your next visit at Swiss-Belhotel Sharjah Yours sincerely Mohamed Ali General Manager

Dear Sanad, We would like to thank you for reviewing your recent experience with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselves. On the other hand, with regards to your remarks particularly to the rooms, I do apologize for the inconvenience. Moreover, we pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. I am looking forward of having an opportunity of welcoming you back and enjoy Swiss-Belhotel hospitality and more. Yours sincerely, Mohamed Ali General Manager

Dear Inder, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. However with regards to your remarks, we do apologize for the inconvenience. Moreover, we are pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest, First of all, let us take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah

Dear Valued Guest, First of all, let us take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah

Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

Dear Mr. Krupesh, Thank you for rating us. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

Dear Valued Guest, Thank you for rating us. Your feedback is very much appreciated. It will be great if you can advise us on how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

Dear Valued Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

Dear Mr. Mohiddin, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. I am very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. I am very glad that our Hotel services and Employees were able to meet and exceed your expectation during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and I look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all time. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

Dear Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

Dear Mr. Muhammad, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Valued Guest, Thank you for rating us a 6 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

Dear Mr. Yunus, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Ms. Sarah, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Mr. Marc, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Mr. Donald, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. I am very thankful to you for taking your valuable time to write a review of your impressions about the services we have provided you during your stay. It is always a pleasure reading feedback from our valued guest such as yourselves as our guest’s satisfaction and comfort is our main priority. Inline to that, I sincerely apologize for the problems that you encountered during your last stay which you have mentioned. This is not the type of review that we like to see and I assure you that I will be looking into the point that you have made and shall work into it. Rest be assured that your comments will be taken seriously and will make sure to improve in the future. Our guest’s satisfaction is our main priority. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Once again we would like to extend our sincere thanks to you and I look forward to welcoming you to Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

Dear Valued Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

ضيفنا العزيز فى البداية أود أن أشكركم على أختيار فندق سويس بلهوتيل – الشارقه لأقامتكم خلال زيارتكم للشارقه و لوقتكـــم الثمين لمشاركتنا إنطـــباعاكــم و مدى رضـــائكــم عــن الخــدمات التى قدمنــاها لكم خلال فترة الإقــامة. وهذا يعــد بمثـــابة إرشــاد لنــا و لفريقنــا علــى بذل المــزيد من الجــهد و الإبتكــار لتوفير مزيد من الراحة لكــم و كــل ضــيوفنــا الكـــرام, متمنييــن أن ننــال شــرف إســتضافتكــم فى مــرات كثيرة قــادمة. مع خالص تحياتى محمــــد علـــى المدير العـــام

Dear Mr. Ulli, We would like to thank you for reviewing your experience during your stay with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselves. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. Moreover, we pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. I am looking forward of having an opportunity of welcoming you back and enjoy Swiss-Belhotel Sharjah hospitality and more. Yours sincerely, Mohamed Ali General Manager

Dear Valued Guest, Thank you for rating us a 4 star, it will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards The Hotel Management Swiss Belhotel – Sharjah

Thank you!

Dear Mr. Shahid, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Valued Guest, Firstly I would like to thank you for taking the time to share and review your experience of your recent stay with us and for your constructive feedback. The constructive feedback from our valued guests such as yourself is always greatly appreciated as it help us work on our shortfalls to improve our services and achieve guests satisfaction. Please accept my sincere apology for the inconvenience caused to you during your stay and rest assure that every comment is reviewed and necessary action is taken. Once again I would like to extend my sincere apology and hope that this experience will not deter you from visiting us again in the near future. Looking forward to welcoming you back at Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

Dear Mr. Waleed, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

Dear Valued Guest, First of all Thank you so much for choosing Swiss-Belhotel Sharjah for your stay and for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your comments with the services we have provided you during your stay. Let me take this opportunity to thank you for sharing your feedback, and to let me know about your experience. This surely gives us a chance to improve our services and guest satisfaction. Please know that I have personally noted your comments in regards to the delay in check-in. Rest be assured that your comments will be taken very seriously and will make sure it will not happen in the future. As Our guest’s satisfaction is our main priority. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Once again we would like to extend our sincere thanks to you and I look forward to welcome you to Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

Dear Valued Guest At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohammed Ali Director General

Dear Mr. kirshan, We would like to thank you for reviewing your recent experience with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselve. I am looking forward of having an opportunity of welcoming you back and enjoy Swiss-Belhotel hospitality and more. Yours sincerely, Mohamed Ali General Manager

Dear Mr. Hussain, First of all I would like to thank you for choosing to stay with us at Swiss-Belhotel Sharjah. It will be great if you can advise us the reason of rating us a 2 star? Rating the hotel a 2 star without given any details is not fair for the hotel. Our guests' satisfaction is our main priority. Once again, thank you and I look forward to meet with you during your next visit to discuss the matter further. Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest, Thank you for choosing to stay at Swiss-Belhotel Sharjah and for sharing your recent experience with us. We highly appreciated your feedback and we are delighted that overall we were able to meet and exceed your expectation especially with regards to the cozy bed, room & staff. Rest assured that your wonderful feedback will certainly be shared with all colleagues as these gesture will certainly goes a long way. Once again, thank you and I look forward to welcome you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all time. Sincerely yours Mohamed Ali General Manager

Dear Mr. Mikhail, Thank you for staying at the Swiss-Belhotel Sharjah! We have noted your feedback, this has been taken up with our concern department to look into this matter. Please accept my sincere apologies on shortfall with regards to the distinct mentioned. We thank you for your feedback as this helps us to improve our services and facilities. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Yours sincerely, Mohamed Ali General Manager

Dear Valued Guest, Thank you for staying and for reviewing your experience during your stay with us at Swiss-Belhotel Sharjah. We appreciate your feedback as we continuously strive to improve our services and facilities and only through our comments provided by our valued guest we were able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest, Thank you for staying at Swiss-Belhotel Sharjah and for reviewing your recent experience. We appreciate your feedback as we continuously strive to heighten our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again, thank you and I am looking forward to having you with us again in the not-too-distant future. Sincerely yours, Mohamed Ali General Manager

Dear Mr. Mahmood, We would like to thank you for choosing to stay with us and for reviewing your experience with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselves and we are glad that overall you enjoyed Swiss-Belhotel Sharjah cordiality. Moreover, we pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. Once again we would like to extend our sincere thanks to you. We are pleased to have you again in not so distant future. Yours Sincerely, Mohamed Ali General Manager

Dear Valued Guest, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We highly appreciated your valued time for giving us your feedback, through comments provided by our valued guests we will be able to do so. We are glad that overall you enjoyed Swiss-Belhotel Sharjah cordiality. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest, Thank you very much for staying at the Swiss-Belhotel Sharjah and for taking the time to fill out our Hotel Guest Satisfaction Survey. I have noted your remarks regarding the washroom cleanliness as this had been conferred to our Housekeeping Department to work its way through and ensure that it will not be repeated in the future. We will certainly work on to enhance our product and services to achieve service excellence. Once again, thank you and we are certainly pleased to have you with us again on your next visit. Sincerely yours, Mohamed Ali General Manager

Dear Mr. Adnan, Thank you for choosing to stay at the Swiss-Belhotel Sharjah! I do apologize for the service standard failure, moreover, please know that we will continue to strive to heighten our facilities and services. Kindly know that our team will always be at your kind disposal and I hope that this experience will not deter you from using our hotel in the future. I am looking forward having you with us on your next visit. Sincerely yours, Mohamed Ali General Manager

Dear Mr. Muhammad, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

Dear Mr. Ahmed, Thank you very much for staying with us and for taking the time to complete our guest satisfaction survey. First of all, please accept my apologies for the inconveniences caused specifically on the bathroom exhaust and A/C. Moreover, I have addressed the matters with the department concerned and to further improve on the areas mentioned. Thank you for the valued time and I look forward to welcoming you back and provide you with exceptional service at your next visit at Swiss-Belhotel Sharjah. Yours sincerely Mohamed Ali General Manager

Dear Valued Guest, We would like to thank you for completing the survey and your positive feedback regarding your stay at Swiss-Belhotel Sharjah! Once again thank you and we are pleased and looking forward to welcoming you back to Swiss-Belhotel Sharjah! Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest, Thank you for choosing to stay at the Swiss-Belhotel Sharjah and sharing your experience with us! I am grateful for the privileged and for the positive remarks impart, as these gesture will definitely go a long way. Please know that we are pleased to have you with us again for your next visit. Sincerely yours Mohamed Ali General Manager

Dear Mr. Abdulrahman Thank you very much for staying with us and for taking the time to complete the guest satisfaction survey! Please accept my sincere apologies that the service standard had been fallen with regards to the blankets & unpleasant smell, rest assured it will certainly deliberate accordingly to the housekeeping department and should not be repeated in future. Moreover, your feedback is important to us and we will certainly work on further improvements in view of our facilities & services. We hope you have the opportunity of visiting us again in the near future Sincerely yours, Mohamed Ali General Manager

Dear Mohamed, thank you very much for staying with us and for taking the time to complete our guest satisfaction survey. We appreciate your valued time and effort for giving us your feedback. We are delighted to have you back with us again on your next visit and enjoy the Swiss-Belhotel Hospitality and more. Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest Thank you very much for staying with us and for the positive remarks on our dedicated colleague and the accessible vicinity within the hotel! We appreciate your feedback regarding the cleaning as we continuously strive to heighten our services and facilities and only through comments provided by our valued guests such as yourselves we will be able to do so. We are very much pleased to see you again on your next visit to Swiss-Belhotel Sharjah! Sincerely yours, Mohamed Ali General Manager

Dear Valued Guest Thank you very much for staying with us and for taking the time to complete the guest satisfaction survey We appreciate your feedback as we continuously strive to heighten our services and facilities and only through comments provided by our valued guests such as yourselves we will be able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager