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Beoordelingen van Treppan Hotel & Suites by Fakhruddin

Treppan Hotel & Suites by Fakhruddin
Dubai Sports City, Dubai

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 41 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 112 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Zabiullah

Positief: Staat van de accommodatie en faciliteiten

8/10 – Goed

Richardus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijne kamer met balkon en keuken!
Fijn verblijf gehad mooie kamer met keuken , wasmachine en droogtrommel
5 nachten verbleven in februari 2018

8/10 – Goed

Claude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2017

10/10 – Uitstekend

Yassine

Reisde met een groep
Positief: Netheid, comfort kamer
Hôtel très propre avec une belle piscine, place de parking disponible, très bon emplacement pour visiter Dubai, Un grand Marci à Bikram pour sa gentillesse la chambre était très bien nettoyer chaque jour
8 nachten verbleven in december 2023

8/10 – Goed

Michael

Reisde met een groep
price good, hotel older and not much to do in area
1 nacht verbleven in november 2023

4/10 – Matig

Mohammed

Reisde met familie
إقامة لن تتكرر
الفندق يقع في مدينة دبي الرياضية، ليس لديه إطلالة مميزة، تأخر دخولنا للغرف قرابة الساعتين، حاول موظفين الإستقبال مساعتدنا ولكن لم يقدموا جديد، المدير المناوب ليس لديه إمكانيات حل المشاكل، الإفطار غير جيد وغير متنوع ومكان الإفطار صغير جدا، توجد مواقف أسفل الفندق وأمام الفندق
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dominique

6 nachten verbleven in februari 2023
Reactie van Abdelaziz op 23 jul 2023
Thank you for your feedback :)

10/10 – Uitstekend

Hassan

4 nachten verbleven in mei 2023
Reactie van Abdelaziz op 8 jun 2023
Thank you so much for taking the time to leave us feedback :)

10/10 – Uitstekend

fawzi

Reisde met familie
Positief: Netheid, comfort kamer
Highly recommended
It was an amazing stay. Staff are extremely helpful and friendly
2 nachten verbleven in februari 2023
Reactie van Abdelaziz op 20 feb 2023
Dear Valued Guest,Thank you so much for taking the time to leave us feedback :)

6/10 – Redelijk

Stephane

Reisde met familie
3 nachten verbleven in december 2022
Reactie van Abdelaziz op 1 jan 2023
Thank you for your feedback

10/10 – Uitstekend

BETTY

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great
Reactie van Abdelaziz op 7 dec 2022
Thank you for your feedback :)

8/10 – Goed

HIROYUKI

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
綺麗で適切な値段でした
Reactie van Abdelaziz op 28 nov 2022
Thank you for your feedback :)

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
Old and dirty
I stayed before in the hotel few years back and it was good. But this time the hotel room was awful. Clearly old and needed maintenance. The toilet ceiling was about to fall down and AC full of mold and dust. I got allergy and couldn’t stop coughing. I asked to cancel my check in but they refused to do. They showed me a different room but still the same condition. The receptionist wasn’t helpful and refused to camcel my booking. But thanks for Hotels.com they took a very good care of me and booked me another Hotel that was higher in price with no extra charge.
7 nachten verbleven in september 2022
Reactie van Abdelaziz op 2 okt 2022
Dear Hassan Ayache,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention. We have communicated your comments to our department concerned for further improvement. On behalf of the entire Team, we look forward to welcoming you back on your next visit to Dubai to assist better. Best regards.Hotel Management

10/10 – Uitstekend

Ahmer

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Well priced, clean and spacious
1 nacht verbleven in augustus 2022
Reactie van Abdelaziz op 29 aug 2022
Thank you for your feedback :)

2/10 – Ontzettend slecht

Randall

Reisde met familie
Negatief: Netheid, voorzieningen
Hotels are synonymous with room service, charges to your room, adequate internet, and overall concern for the visitors enjoyable and comfortable stay. When one stays in a hotel, it is one of those unspoken expectations that one will have an escape from life's dramas. Imagine having to endure noxious fumes from renovations next door, cleaning crew never cooperating with your schedule but instead insisting on theirs or no cleaning and using the same used filthy rag all day to clean everything from the sink, counter and toilet. Try to sleep while a private disco above your head persists even after calling the front desk if they will even answer. The only room service is a cash room service because there isn’t a framework for billing to ones room and that includes the restaurant and any other facility. Lastly additional charges were levied upon arrival which were not included in the original booking fees. I don’t recommend staying here when one could get better service at a motel.
27 nachten verbleven in mei 2022
Reactie van Abdelaziz op 18 jul 2022
Dear Randall, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention. We have communicated your comments to our department concerned for further improvement. On behalf of the entire Team, we look forward to welcoming you back on your next visit to Dubai to assist better. Best regards Hotel Management

8/10 – Goed

Kaveer

Positief: Netheid, comfort kamer
Decent hotel at decent price
Very good stay. Extended a few days. Good value for money. No real concerns.
2 nachten verbleven in mei 2022
Reactie van Abdelaziz op 18 mei 2022
Thank you for your feedback :)

2/10 – Ontzettend slecht

Hamdan

1 nacht verbleven in mei 2022
Reactie van Abdelaziz op 15 mei 2022
Dear Ali, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please let us knows your booking number & the things you didn't like during your stay. We are committed to providing great customer service and we would like to make things right. Best regards Hotel Management

8/10 – Goed

Jose

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very Nice and quiet location for the price
3 nachten verbleven in maart 2022
Reactie van Abdelaziz op 27 apr 2022
Thank you for your feedback :)

6/10 – Redelijk

Rami

Negatief: Netheid
27 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

Ali

Reisde met familie
Negatief: Netheid
The cleanness was very poor.
4 nachten verbleven in maart 2022
Reactie van Abdelaziz op 8 apr 2022
Dear Ali, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please let us knows your booking number & room number. We are committed to providing great customer service and we would like to make things right. Best regards Hotel Management

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Great for getting work done, quiet, affordable,
Wifi connection was critical for my stay and I had excellent connection with fast speed, much better than even at my home or from my phone. Very comfortable, clean and affordable.
1 nacht verbleven in januari 2022
Reactie van Abdelaziz op 28 jan 2022
Thank you for your feedback :)

8/10 – Goed

Thomas

2 nachten verbleven in januari 2022
Reactie van Abdelaziz op 10 jan 2022
Thank you for your feedback :)

8/10 – Goed

colette

Reisde met een groep
Positief: Netheid, comfort kamer
good comfortable easy
I stayed for 7 days in Treppan hotel in Dubai, the room was small size with Kitchener and washing mAchine easy comfortable beds missing a clock in the room but service was good when you ask something you get it, cleaning the room was every day, the hotel was 25 minutes away from the downtown and that was my choice closer to the Global village and Expo2020 There was small restaurant with good food on the first floor with a small market beside it So in general was a good stay and I have no complaints
7 nachten verbleven in december 2021
Reactie van Abdelaziz op 4 jan 2022
Thank you for your feedback :)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Clean and comfortable
A little dated but clean and comfortable. Good shower pressure. Pool was pleasant. Housekeeping were helpful and did a great job (particularly Sainoddin). Kitchenette facilities were very handy.
2 nachten verbleven in december 2021
Reactie van Abdelaziz op 19 dec 2021
Thank you for your feedback :)

8/10 – Goed

Erumm

Reisde met familie
Positief: Netheid, comfort kamer
excellent, happy with apartment, spacious, good for family
8 nachten verbleven in december 2021
Reactie van Abdelaziz op 15 dec 2021
Thank you for sharing your feedback :)

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
No towels
Housekeeping keeps forgetting about the towel
24 nachten verbleven in oktober 2021
Reactie van Abdelaziz op 23 nov 2021
Thank you for your feedback

8/10 – Goed

Peter

Positief: Netheid, comfort kamer
2 nachten verbleven in november 2021
Reactie van Abdelaziz op 17 nov 2021
Thank you for your feedback!

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
1 nacht verbleven in oktober 2021
Reactie van Abdelaziz op 30 okt 2021
Dear Valued Guest, Greetings! We would like to know more about your experience during your stay & kindly let us knows your booking number-name and the contact details. Best Regards, Treppan Hotel & Suites by Fakhruddin

10/10 – Uitstekend

Chantal

1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in mei 2021

4/10 – Matig

Babajidrolajide, Dubai

Negatief: Netheid
Found two big cockroaches in the room. Thats disgusting
7 nachten verbleven in januari 2021

10/10 – Uitstekend

William, Dalmally

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very peaceful hotel , quite location , excellent service
22 nachten verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at Treppan for around 9 days, the facilities in the room were great. I had a washing machine and an oven top that were both very useful for my long stay. Sainoddin took care of us by making sure the room was always clean, providing us with coffee and water every day. Overall it was a great location, clean and well-equipped room. Unfortunately the last day, the ceiling started to drip some water and it was a mess! Please make sure to fix these problems, and maintain your rooms.
10 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed to be in the Sports City area of Dubai and this hotel worked perfectly for all our needs. Reasonably priced as it is not in the heart of the tourist zone but access to all amenities was easily achieved. The staff are extremely attentive and we definitely recommend this property.
2 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen
Personel a l ecoute du client, L hotel est tres bien entretenu
7 nachten verbleven in februari 2020

8/10 – Goed

Hazem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quite hotel
It is amazing
1 nacht verbleven in februari 2020

8/10 – Goed

TAKA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ベッドメーキングに入ってなかった。 受付の対応は素晴らしい！
2 nachten verbleven in februari 2020

10/10 – Uitstekend

Jaykits

Reisde met partner
Positief: Netheid, voorzieningen
Great with great location . Limited amenities but nice and clean
14 nachten verbleven in januari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing was unique about the hotel, our experience was totally disappointing. The bathroom when you try and open it, make this crushing scary noise that makes it look like something is about to fall on you. The breakfast was just pathetic, if one item is not too oily, or tasteless, even ordinary egg they couldn't get it right. I couldn't even eat my food, just left it on the table and walked away, my husband who ate some of it, had stomach upset and was running to the bathroom all day. Then the staff there, totally rude, act like you are bothering.Also, both the bathtub and bathroom sink was not going to well, making them look messy after use, just happy we only used one night.The only positive thing i can say was that the lady and man we met at check- in was nice. I have been to several hotels, and for the amount we paid we paid 235 dollars, service is always excellent or better, but this hotel was just worst. Hope the manager reads this, and works towards improving, especially breakfast and customer service.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles war super, ALLES! Einzig die Lage aber auch das mit dem Auto gut erreichbar.
3 nachten verbleven in december 2019

10/10 – Uitstekend

sulaiman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
رائع مع قيمة الإقامة وخصوصا خلال فترة التخفيضات... اتمنى الاستمرار في إقامة مثل هذه العروض
1 nacht verbleven in november 2019

4/10 – Matig

Mohamed

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
ضعيف
تسجيل الدخول كان بطيء و ازعجني الاستقبال بإتصالاتهم .
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about the hotel was fantastic, the door men were very helpful and check in was great. But when checking out this morning the receptionist doesn’t have a good customer service .
5 nachten verbleven in oktober 2019

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen
the bed was good but no cutlery, china in small kitchen, too far from centre.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very clean, staff friendly with a lovely rooftop pool and gym. Air conditioned rooms and hotel was a 7 minute walk from a 24 hour supermarket. Ideal hotel for visiting family in Victory Heights.
12 nachten verbleven in mei 2019
Reactie van Treppan Hotel & Suites op 5 nov 2019
We thank you for taking the time to share your experience at the Treppan Hotel & Suites . We are pleased to have satisfied your expectations and your comments have been passed on to our team as they are very encouraging and will help us pushing our benchmarks upwards. Once again thank you for sharing your thoughts and we look forward to welcoming you back to Dubai and to the Treppan Hotel & Suites on your next visit.

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel off beaten track
This hotel is value for money but it is some way from the main attractions. Staff were really helpful.
4 nachten verbleven in maart 2019
Reactie van Mohamed Hussein op 20 mrt 2019
Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Treppan Hotel & Suites.

8/10 – Goed

Sheraz

Positief: Netheid, personeel en service en comfort kamer
Pay attention to maintenance
Overall the hotel is nice, one comment that they need to pay attention maintaining the building. Our bathroom ceiling rattled with loud noise every time we opened and closed the door.
1 nacht verbleven in februari 2019
Reactie van Mohamed Hussein op 20 mrt 2019
We thank you for taking the time to share your experience at the Treppan Hotel & Suites . We are pleased to have satisfied your expectations and your comments have been passed on to our team as they are very encouraging and will help us pushing our benchmarks upwards. Once again thank you for sharing your thoughts and we look forward to welcoming you back to Dubai and to the Treppan Hotel & Suites on your next visit.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Propre, studio récent, design. Personnel agréable, serviable. Salle de sport fonctionnel. L’espace spa à revisiter un peu. Il pourrait y avoir une salle informatique pour travailler et se connecter.
3 nachten verbleven in februari 2019
Reactie van Mohamed Hussein op 20 mrt 2019
Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Treppan Hotel & Suites .

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019
Reactie van Mohamed Hussein op 20 mrt 2019
Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Treppan Hotel & Suites . King Regards