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Beoordelingen van Xclusive Maples Hotel Apartment

Xclusive Maples Hotel Apartment
Building # 20, Street # 12, Mankhool Street, Bur, Dubai

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 37 van 196 beoordelingen" "
Gastenscore: 8 - Goed. 93 van 196 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 196 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 196 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 196 beoordelingen" "

7,8/10

Netheid

7,4/10

Personeel en service

6,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

mijnals, Amsterdam

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Erg praktisch
Was een leuke appartement .heel makkelijk door goeie keuken en keuken accessoires. Vooral voor gezinnen heel praktisch .
4 nachten verbleven in december 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Prima hotel met ruime studio's/appartementen
Op ongeveer 15 min. Lopen van 2 metrostations. In de hitte toch wel ver! Gelukkig zijn de taxi's niet duur en die worden snel voor je op straat aangehouden. Wij kregen een upgrade naar een zeer royaal appartement met aparte slaapkamer, heerlijk luxe. Op het dak een klein zwembad en whirlpool, heerlijk verfrissend na een warme dag.

8/10 – Goed

Ingrid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi appartement!
Prima appartement, van alle gemakken voorzien. Welkomsttaart met Happy Newyear, was erg leuk. Dichtbij grote supermarkt en metrostation.

10/10 – Uitstekend

van Noort

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
rustig gelegen, geen last van verkeer
We zijn er goed behandeld alleen er waren geen theedoeken of andere afwas benodigheden in het appartement en er waren te weinig borden kopjes, glazen e.d..

10/10 – Uitstekend

Khalid

1 nacht verbleven in februari 2024

4/10 – Matig

Miori

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
In the middle of night around 4pm, the fire alarm was activated by mistake. Inside of bed has bugs so my body was very itchy.. Refrigerator makes sound each 10mins…
2 nachten verbleven in december 2023

6/10 – Redelijk

Khalid

Zakenreiziger
Positief: Netheid
1 nacht verbleven in december 2023

6/10 – Redelijk

Clare

6 nachten verbleven in november 2023

6/10 – Redelijk

Jani

1 nacht verbleven in december 2022

4/10 – Matig

Duminda

Zakenreiziger
Negatief: Netheid, comfort kamer
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
4 nachten verbleven in juni 2022

6/10 – Redelijk

Narendra

Zakenreiziger
Negatief: Netheid
Maples guest hotel appartment
The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
4 nachten verbleven in december 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
3 nachten verbleven in december 2021

10/10 – Uitstekend

Muhammed Yasir

Zakenreiziger
Positief: Netheid, comfort kamer
Fantastic Apartment for families.
It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
11 nachten verbleven in november 2021

4/10 – Matig

Syed Saleem

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible place to stay at.
Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
5 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
6 nachten verbleven in december 2019
Reactie van Richa op 10 feb 2020
Thank you for your feedback!!!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
ce hotel
Was clean but no slippers or robe provided
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
6 nachten verbleven in januari 2019
Reactie van Richa op 30 jan 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
9 nachten verbleven in december 2018
Reactie van Richa op 16 jan 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Goed

Adel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good . Good time and was good service and the location it was good
5 nachten verbleven in juli 2018
Reactie van Richa Bali op 29 aug 2018
Dear Ms. Adel, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Maples Hotel Apartmentsr. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team

8/10 – Goed

Shamsan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van Richa op 11 aug 2018
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Maples Hotel Apartments. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali.

8/10 – Goed

Akshay

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Average hotel but good location.
Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
6 nachten verbleven in maart 2018

4/10 – Matig

Gloria, Illinois

Negatief: Staat van de accommodatie en faciliteiten
I wouldn’t go again there
Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.
19 nachten verbleven in februari 2018
Reactie van Richa op 18 mrt 2018
Dear Guest, Greetings from Xclusive Group of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Maples Hotel Apartments on TripAdvisor. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Sorry for the inconvenience caused to you, however, we will make sure that next time it won't be repeated. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
불편
세탁기 없고 환풍기 작동 안함

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very bad experience
Bad WiFi connection, water heather problem.
11 nachten verbleven in december 2017

8/10 – Goed

samir , paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel bien situer
Bonne hôtel surclassement à mon arrivée personnel sympa
3 nachten verbleven in december 2017

8/10 – Goed

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big rooms
Pleasure staff and nice rooms. Nice hotel.
3 nachten verbleven in november 2017

2/10 – Ontzettend slecht

ANGELO, CATANIA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
orribile albergo
il personale scortese, la pulizia della camera inesistente, scarafaggi ovunque, e come ciliegina sulla torta il divano letto per il terzo ospite della mia camera pieno di muffa!!! ORRIBILE!!
6 nachten verbleven in november 2017

10/10 – Uitstekend

RAHUL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the Gem in Dubai
It was one of the best hotels and stay was very much nice with all amenities.
3 nachten verbleven in november 2017

6/10 – Redelijk

SAMIR, paris

Positief: Personeel en service
L hôtel est bien situer dans un quartier calme et pas très loin du métro et d un mall
2 nachten verbleven in november 2017

8/10 – Goed

Kimmo ja Leena, Suomi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lomalla Dubaissa
Kohde, jossa maantiede, uskonto ja arabikulttuuri tarjoavat mielenkintoisia kokemuksia. Siistiä ,toimivaa.

4/10 – Matig

Ranjit, Mumbai

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad Condition of Hotel
Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice boutique hotel
This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
素敵なキッチンのアパートメントホテル
アパートメントホテルに宿泊し、キッチンはすごくよかったです。シャワーなどの水回りが臭いガッカリしました、フロントでのサービスもいまいちでクリーニングお願いした時に翌日に仕上がるという事でしたが、実際に3日かかりましたそれもこちらから連絡を入れての事で、チェックアウトの前日にフライトが早朝だったのでタクシーの予約をお願いしましたが、実際していなかったのか外でまてどフロントの人は来ますと言いつつ、フライトの時間もあるのでたまたま通りがかったタクシーの人に空港までお願いしました。肝心のサービスがいまいちで残念でした。

4/10 – Matig

nauman, Canada

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A very standard and ordinary hotel
very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...

6/10 – Redelijk

Henry

Not so Good
The hotel was just average for the price we paid. The bathroom definitely needs to be improved.

10/10 – Uitstekend

Eric, Miami

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel for the price.
I was in town for a week and found this hotel for only $70 per night for a 1 bedroom and was pleasantly surprised at the size of the room. Very good value and located only a short walk to Burjuman metro station.

6/10 – Redelijk

Nicklas

Positief: Personeel en service
Negatief: Netheid, comfort kamer

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
Bare minimum hotel, too expensive for what you get
Overall fairly poor. Hotel staff was unorganized, constantly late, and forgetful. The room itself was massive and the bed comfortable. The cleanliness could have been improved and te washroom in general was dated. This hotel would be okay if it wasn't as expensive and if they didn't thraten to cancel my reservation a week before if I didn't prepay (even after booking the reservation with a 48-hr cancellation option over a montg in advance).

10/10 – Uitstekend

Mona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel i rolige omgivelser, pænt og rent.

6/10 – Redelijk

Geverifieerde reiziger

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer

10/10 – Uitstekend

Tariq

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A must for Family holiday
Great staff, value for money and quality evening meals. Recommend family this as a family stay as its such great value with great transport links. The apartment was serviced regularily and room service was prompt. Am very pleased and will visit again !

8/10 – Goed

Rania

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kann ich nur empfehlen
Personal war nett, Hotel und Zimmer sehr sauber

8/10 – Goed

Ranjiv

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sauberes und gut gelegenes Hotel
Alles war super. Sehr nettes Personal, sehr sauber...Gerne wieder

8/10 – Goed

Ky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good budget hotel apartment

8/10 – Goed

Majid Ullah

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Majid Khan, Abu Dhabi UAE

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
overall good but FD staff is un Pro
hotel rooms are good and location is very easy to approach the only thing i noticed that the front desk staff is dealing very unprofasionally i waited more than a hour to check in they have mentioned rooms are not yet ready checkin time was 1400 i reached there 1330 but room was allocated on 1440

2/10 – Ontzettend slecht

Ashley, Dubai

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fawlty Towers style
Comedy of Errors, Smokey rooms, you have to ask for everything including getting the room made up.

8/10 – Goed

Christine, United Kingdom

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Holiday vacation
Apartment was big and spacious, good value for money..it was our second visit to this hotel/ apartments location was good for sight seeing, building work going on next to apartments which woke us up approximately 7am each morning .