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Beoordelingen van Holiday Inn Dublin-Pleasanton, an IHG Hotel

3 out of 5
Holiday Inn Dublin-Pleasanton, an IHG Hotel
6680 Regional Street, Dublin, CA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 321 van 993 beoordelingen" "
Gastenscore: 8 - Goed. 326 van 993 beoordelingen" "
Gastenscore: 6 - Redelijk. 194 van 993 beoordelingen" "
Gastenscore: 4 - Matig. 94 van 993 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 993 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

P B, oost vlaanderen

Positief: Netheid, personeel en service
Alles aanwezig, maar aan de dure kant
Business hotel, alles is aanwezig. Echter wel aan de dure kant op weekdagen.

4/10 – Matig

jeroen g, roosendaal

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geen fijn Hotel
Oud hotel, kleine kamer en te duur. Prijs vergelijkbaar met New York...

6/10 – Redelijk

Charity

This hotel was very outdated.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, 1st time in the area, went walking to target and not a bad walk nice and quiet as well...
1 nacht verbleven in mei 2024
Reactie van Sonia op 20 mei 2024
Dear Luis,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back soon.Sincerely,Sonia Escamilla

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen
We were at a bowling tournament next door so we stayed there for the convenience. I don’t think I would stay there again.
3 nachten verbleven in april 2024
Reactie van Sonia Escamilla op 6 mei 2024
Dear Michelle,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again and make it better for you.Sonia EscamillaGuest Services Manager

10/10 – Uitstekend

Karamveer

1 nacht verbleven in april 2024
Reactie van Sonia op 20 mei 2024
Dear Karamveer,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back soon.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Katrinia

Reisde met familie
Clean and nice
1 nacht verbleven in april 2024
Reactie van Sonia Escamilla op 28 apr 2024
Dear Katrina,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back soon.Sincerely,Sonia Escamilla

6/10 – Redelijk

Kalpana

Reisde met familie
Did not like my room facing parking lot. Air was stale, room stuffy. Did not have a great nights sleep
1 nacht verbleven in april 2024
Reactie van Sonia Escamilla op 28 apr 2024
Dear Kalpana,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you give us the opportunity to serve you again and make your stay better than last time.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Eugena, dublin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Convience
4 nachten verbleven in april 2024
Reactie van Sonia Escamilla op 12 apr 2024
Dear Eugena,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back soon.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Kristy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stopped here by accident while we were on a long road trip. We stopped to grab gas and dinner. The city was clean and felt safe. We looked online for a hotel and this came up at a great price. Was very clean with modern updates. There was security on site and felt very safe. Would stay again for sure.
1 nacht verbleven in maart 2024
Reactie van Sonia Escamilla op 27 mrt 2024
Dear Kristy,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back soonSincerely,Sonia Escamilla

10/10 – Uitstekend

Jillian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Customer service was excellent. They were very nice and accommodating. They helped out and looked after our belongings when we had an emergency leave with no check out. They kept all of all things and had them nicely boxed and in a locked place. Had no issues in picking it up. The hotel was very clean and smelled very nice. One of the best over all places we have stayed.
2 nachten verbleven in maart 2024
Reactie van Sonia Escamilla op 22 mrt 2024
Dear Jillian,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear that everything went well at the Hotel. We hope to welcome you back.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Marisol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff have been friendly when I’ve visited and the rooms are clean
1 nacht verbleven in maart 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Marisol,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

8/10 – Goed

Nhung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Nhung,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Pedro

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo está muy serca
3 nachten verbleven in februari 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Pedro,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

8/10 – Goed

Marisol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the front desk was very friendly and patient when helping me check in
1 nacht verbleven in maart 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Marisol,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Devaki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Devaki,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Raymond

1 nacht verbleven in februari 2024
Reactie van Sonia Escamilla op 22 mrt 2024
Dear Raymond,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Brissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very clean and well kept. The bed was super comfy. Great stay!
1 nacht verbleven in februari 2024
Reactie van Sonia Escamilla op 19 mrt 2024
Dear Brissa,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

6/10 – Redelijk

John

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was great but the property was ols and notbkept well.
2 nachten verbleven in februari 2024
Reactie van Sonia op 23 mrt 2024
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Sincerely,Sonia Escamilla

6/10 – Redelijk

Lauren

Zakenreiziger
4 nachten verbleven in februari 2024

6/10 – Redelijk

Jennie

Reisde met een groep, Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Very expensive for the condition of the rooms.
1 nacht verbleven in februari 2024

8/10 – Goed

Jaime

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Satisfied. Note: Sadly, the “Indoor” pool is detached from the Hotel (one must walk outside to and from it; not a good idea during cold weather, especially with little ones!!!): the Hotel does Not disclose this inconvenience.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Jerrod

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is awesome.
1 nacht verbleven in januari 2024
Reactie van Sonia Escamilla op 31 jan 2024
Dear Jerrod,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sonia Escamilla

10/10 – Uitstekend

francisco

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jerrod

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is incredible. From the front desk team to the restaurant, everyone is very nice and helpful. In a world where good service is hard to come by, they are what excellence looks like.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big room
Nice big rooms, hot shower with good water pressure and separate sink area. My only complaint is the toilet is very short.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Du

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Room 109
I was givin an AdA room and everything was fine until we turned the heater on it was loud and gave off a rotten stench that was so bad we left at 4:00am even though checkout time was 11:am Room 109
1 nacht verbleven in december 2023

10/10 – Uitstekend

Francisco

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
N/a
5 nachten verbleven in december 2023

10/10 – Uitstekend

Carlos

2 nachten verbleven in december 2023

10/10 – Uitstekend

Julie

1 nacht verbleven in december 2023

8/10 – Goed

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room key was programmed improperly, key stopped working at 10am on checkout day.
2 nachten verbleven in november 2023

4/10 – Matig

Serena

Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Sonia Escamilla op 29 nov 2023
Dear Serena,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn DUBLIN-PLEASANTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Sonia Escamilla

10/10 – Uitstekend

Shahnaz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy checkin. Staff (front and property) is really helpful and friendly. Rooms are clean and comfortable. Indoor pool and hot tub was awesome.
1 nacht verbleven in november 2023

8/10 – Goed

Humberto

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Sonia Escamilla op 26 nov 2023
Dear Humberto,Thank you for taking the time to tell us about your experience at Holiday Inn DUBLIN-PLEASANTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at (925) 828-7750 or sonia@hidublinca.com.Sincerely,Sonia EscamillaGuest Services Manager(925) 828-7750sonia@hidublinca.com

4/10 – Matig

Kevin

1 nacht verbleven in november 2023

10/10 – Uitstekend

Mandar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff and clean property
2 nachten verbleven in november 2023

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No communication
Jessie, the front desk clerk , was amazing at helping me sort out some issues caused with this third party app. I guess what hotel.com provides or whatever request you make does not get forward to the front desk? The best bet is to go through the hotel front desk and tell them what you need personally.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kimberly

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Robin

2 nachten verbleven in oktober 2023

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Phelisha

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Well it was quite
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Fher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is a construction around so doesn't feel safe.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Carolina

7 nachten verbleven in oktober 2023

8/10 – Goed

Melody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet and the breakfast each morning was good and prices weren’t bad
6 nachten verbleven in augustus 2023

10/10 – Uitstekend

Hardeep

Positief: Netheid, voorzieningen
Good
1 nacht verbleven in september 2023

6/10 – Redelijk

Deirdre

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We had a room on the first floor that looked out onto the parking lot. There were no blackout curtains so light and sound streamed right in. The toilet backed up, twice. Our room keys didnt work, twice. We were there 3 nights. Hookers were a regular sight in the parking lot. The usual buffet breakfast weve had for free at every other Holiday Inn weve ever stayed with was 15 bucks a person and so not worth it. I travel a lot and IHG hotels have always been a constant mid level hotel i can count on. I will never stay at this one again.
3 nachten verbleven in september 2023

6/10 – Redelijk

Eric

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The rooms are outdated. The air conditioning blasted arctic air directly at the bed, and, when off, the room intantly turned hot and stuffy. Very hard to find a comfortable temperature. Also, the water smelled and tasted swampy.
1 nacht verbleven in september 2023