Checking in was terrible. There were several Hen and Stag party groups checking in at the same time andthey seemed to take priority over a couple checking in. If we had been told to come back later, we would have gone to get some lunch, as it was it 1 hour, 15 minutes sitting in the lobby to get fully checked in, even though the process was started, the person “helping” us jumped into helping the larger parties instead of us. I had to complain at the desk to get into out room…