Aan het strand, ligstoelen aan het strand, parasols, strandlakens

Beoordelingen van Dubrovnik President Valamar Collection Hotel

5 out of 5

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 749 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 197 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 1003 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

martin

Positief: Personeel en service
Prima, maar meer verwacht
Locatie / uitzicht is uitstekend, vind alleen prijs / kwaliteit niet in de juiste verhouding. Voor de kosten per nacht die je betaald verwacht ik meer comfort en service. Op de kamer alleen oploskoffie aanwezig en kleine minibar. Het "inloop" restaurant had op zich prima eten, maar iedere dag helzelfde. De andere 2 restaurants (miramare en momenti) zeker aan te raden, maar ook behoorlijk aan de prijs voor wat je krijgt. Hotel mag ook wel een opknapbeurt krijgen. Verf op balkon bladert bijvoorbeeld.
9 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear martin, Thank you for taking the time to review your stay with us at the Valamar Dubrovnik President. We are very happy to hear that you enjoyed our location and views! We value your opinion and appreciate your feedback as it helps us to continuously improve our services and offers. We pride ourselves on providing our guests with a quality experience, and we are sorry to hear that you did not find the value for money satisfactory. Our goal is always to provide our guests with an enjoyable and memorable stay, while at the same time offering good value for money. We believe in continuous improvement, which is why we perform regular maintenance throughout the hotel to ensure that everything is up to standard and meets our guests' expectations. Thank you again for taking the time to leave a review; your feedback is invaluable in helping us serve you better in the future.Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2020
Reactie van Hotel Managment op 26 aug 2020
Dear Guest, Thank you for taking the time to write this lovely review. We hope to welcome you again at Valamar Collection Dubrovnik President Hotel. Warm regards, Ivan Sabljić General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Algemene voorzieningen in hotel zijn heel goed. Ontbijt is heel veelzijdig en van goede kwaliteiit. Alleen de klassieke tweepersoonskamers zijn dit hotel onwaardig en maximaal 3 sterren waard.
4 nachten verbleven in juli 2019
Reactie van General Manager op 30 jul 2019
Dear guest, Thank you for your wonderful review and for having shared some experiences of your recent stay with us at Valamar Collection Dubrovnik President. I am glad to know that you had a fantastic experience while enjoying the genuine Croatian hospitality, stunning scenery, and delicious food. I and the rest of my team look forward to welcoming you back soon to Dubrovnik. Kind regards, Ivica Sabljić General Manager

10/10 – Uitstekend

Gaby, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig!
Uitstekend hotel: goede ligging, direct aan zee,maar met goed openbaar vervoer naar binnenstad. Hotel heeft heel goede restaurants, een zeer uitgebreid ontbijtbuffet, goede sport en relaxvoorzieningen. Hoog niveau van service. Zeer prettige omgeving om te verblijven. Al het personeel is netjes en beleefd en behulpzaam. Kamers worden direct schoongemaakt terwijl je nog aan het ontbijt zit. Goed meubilair zowel in kamer als op je balkon: Prima bedden en banken.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Zeer goed hotel, recht tegenover bushalte naar Dubrovnik op een kwartier rijden. Prachtig ontbijt en ook goed dinerbuffet. Zeer vriendelijk personeel. Uitzicht vanuit de kamers op de zee schitterend (bv bij ondergaande zon). Van daaruit aan te bevelen uitstappen, buiten Dubrovnik, zijn Korcula en Kotor. Aan te bevelen.

10/10 – Uitstekend

A&B, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, good location, friendly staff
In one word fantastic! Rooms good, spacious, nice seaview. Swimming pool and spa facilities great, beach ok.

10/10 – Uitstekend

Diana

Positief: Voorzieningen
Beautiful hotel with magnificent views from every room. Breakfast buffet is outstanding
2 nachten verbleven in april 2024
Reactie van Hotel Management op 3 mei 2024
Dear Ms. Diana,Thank you for choosing Dubrovnik President Valamar Collection Hotel during your stay in Dubrovnik, and for your feedback. We are happy to hear you loved our hotel location with the view and all of the facilities.Looking forward to welcoming you again in the near future.Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
highly recommend nice to be close to old town but not right in the crowds . Bus stop right outside take you directly to old town. we were there in off season so could not enjoy the beach but it looked really nice . V level was definitely worth it . The breakfast buffet was wonderful . The dinner buffet had a lot of options but food was lacking in flavor , thought dinner buffet was a little expensive E40 and it did not even cover still water . overall i would recommend this property to anyone
7 nachten verbleven in april 2024
Reactie van Hotel Management op 2 mei 2024
Dear Ms. Jennifer, thank you for recommending our hotel and sharing your experience. We are delighted to hear that you enjoyed our convenient location near the old town and the beautiful beach. Your feedback on the dinner buffet is duly noted, and we will address it with our culinary team. We appreciate your kind words about the breakfast buffet and the value of the V level. We strive to offer a memorable experience to all our guests. We hope to welcome you back in the future. Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free upgrade to a suite
4 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Dear Mr. Andrew, we are delighted you enjoyed the free upgrade to a suite. We hope it enhanced your stay with us. Looking forward to welcoming you back soon! Best regards, Matko Marić, General Manager

10/10 – Uitstekend

Cenk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great, location with a nice beach , beautiful hotel
5 nachten verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Dear Mr. Cenk, we are delighted to hear that you enjoyed your stay with us. Our staff takes pride in providing excellent service, and we are glad you appreciated the beautiful hotel and the lovely beachfront location. Thank you for sharing your experience. Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Gilberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bonita. Grande. Le faltan pequeños detalles en el mantenimiento para ser perfecta. El personal es muy atento y capaz. De lo mejor en Europa.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Estimado Gilberto, Agradecemos sus amables palabras. Lamentamos que haya notado algunos detalles de mantenimiento. Nuestro equipo siempre está comprometido con la excelencia. Esperamos recibirlo de nuevo para ofrecerle una experiencia perfecta. Saludos cordiales, Matko Marić, Gerente del hotel

10/10 – Uitstekend

Suli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Management op 24 apr 2024
Dear Mr. Suli,Thank you for choosing Dubrovnik President Valamar Collection Hotel during your stay in Dubrovnik, and for your feedback. We are happy to hear you loved our hotel location with the view and all of the facilities.Looking forward to welcoming you again in the near future.Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff/ wonderful hotel.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 21 apr 2024
Dear Mark,Thank you so much for your review.We are delighted to hear that you have truly enjoyed our facilities, location and also the friendliness and flexibility of our team, to whom I have forwarded your excellent feedback.Thank you also for being such a great ambassador for our hotel.We really look forward to having the pleasure of welcoming you back in the near future.Kind regards, Matko Marić, General Manager

8/10 – Goed

Sanja

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es störte mich, dass man um die Mittagszeit nicht auf der großen Terrasse sitzen konnte wegen der starken Sonne. Es wäre schön gewesen, wenn Sonnenschirme zur Verfügung gestanden hätten oder eine Markise installiert gewesen wäre. Mein Zimmer war groß. Altstadt 10-15 Min mit Bus entfernt. Bushaltestelle befindet sich direkt vor dem Hotel.
7 nachten verbleven in augustus 2023
Reactie van Hotel Management op 16 apr 2024
Sehr geehrte Frau Sanja, vielen Dank für Ihr wertvolles Feedback. Wir bedauern, dass Sie die starke Sonne auf unserer Terrasse gestört hat. Wir werden prüfen, wie wir dieses Anliegen verbessern können. Es freut uns zu hören, dass Sie mit der Größe Ihres Zimmers zufrieden waren und die Nähe zur Altstadt geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Matko Marić, Hotelmanager

10/10 – Uitstekend

Adrian Martin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 7 nights. The rooms are actually much nicer than on the Expedia pictures. Despite having a little ant issue the property is very nice and has an awesome view from each room. Breakfast buffet is very nice, enjoy it from the terrace if you can. The SPA area requires a bit of an update. The Maro world kids club is awesome our little girl loved it. Overall a great location and extremely nice, helpful staff! Thanks for the warm welcome! Adrian
7 nachten verbleven in maart 2024
Reactie van Hotel Management op 15 apr 2024
Dear Mr. Martin, thank you for sharing your experience with us. We are delighted to hear that you found our rooms even nicer than expected and enjoyed the breathtaking views from each one. Your feedback about the SPA area will be taken into consideration for future improvements. We are thrilled to hear that your little girl had a fantastic time at the Maro world kids club. Our team is dedicated to providing a warm and helpful service to all our guests. We hope to welcome you back soon to Dubrovnik President Valamar Collection Hotel. Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Beverley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding hotel. Wonderful service. V level is definitely worth it. Half board is good value if you prefer to stay in the hotel on an evening as tge food is fabulous. The staff are so polite and friendly. A short 10 min walk into the complex of the other Valamar hotels is a great Asia Restaurant. Sunsets are magical. Our breakfast server in the V level Gav…. Was so helpful offering insightful advice on the area. He remembered our food and drink preferences every day. Worth coming back for those attention to detail moments. Number 6 bus very handy to the old town. Hint for British, you can’t buy painkillers over the counter in Dubrovnik they are pharmacy only. Game of thrones tour and Lokrum Island are worth it. Check Game of Thrones souvenirs prices on line first. Monopoly €119 in old town £46 on Amazon
4 nachten verbleven in april 2024
Reactie van Hotel Management op 14 apr 2024
Dear Mrs. Beverley, Thank you for your positive review and for choosing Dubrovnik President Valamar Collection Hotel. We are delighted to hear that you enjoyed our outstanding service and the V level experience. It's great to know that you found the half board option valuable and that the food exceeded your expectations. We are thrilled that our staff, especially Gav..., provided you with memorable moments and helpful insights. Your tip about the painkillers and recommendations for the Game of Thrones tour and Lokrum Island are much appreciated. We look forward to welcoming you back for another wonderful stay. Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thoroughly enjoyable stay. We will be back
3 nachten verbleven in april 2024
Reactie van Hotel Management op 28 apr 2024
Dear Mrs. Emma,The pleasure was ours having you here and you choosing to stay with us for your holiday.Thank you for finding the time to share your opinion with us and for giving Dubrovnik President Valamar Collection Hotel such high score.I am glad you found everything to your liking and left us with only nice memories.We hope you get the chance to visit us again one day.Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stunning hotel
Beautiful hotel, amazing breakfast and lovely staff! Bus from outside into Dubrovnik old Town really easy and incredible views everywhere!
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 3 nov 2023
Dear H.R., Thank you for taking the time to leave us this lovely review of your visit to Valamar Dubrovnik President. We are delighted to hear that you enjoyed the stunning hotel, amazing breakfast and lovely staff! It is also great to know that you found our bus service from outside into the Dubrovnik Old Town easy and convenient. At Valamar Dubrovnik President we strive to provide a unique and memorable experience for all our guests. We value your opinion and hope that you will come back and visit us again soon. Sincerely, Matko MarićGeneral Manager

8/10 – Goed

Fung Lan

Reisde met een groep
Positief: Voorzieningen
The hotel is in a beautiful location and looks incredible. Our room had a seaview but was mostly blocked by large area of the terrace below, so seaview was minimal which was a bit disappointing. However, for what we paid, it was very good value for money. The cleanliness of the hotel need improving for a 5* hotel. The restaurant had drainpipes with water leaking, though not obvious. There were marks on the cups where we had breakfast. Considering people there are on holiday, the rooms where cleaned rather early (around 8.30). We signed 'do not disturb' on the door, the cleaners did not clean our rooms properly which was disappointing.
5 nachten verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Dear Fung Lan, thank you for taking the time to share your feedback about your experience at Valamar Dubrovnik President Hotel. We are pleased that you enjoyed the beautiful location and the incredible view from your room. We strive to provide our guests with an excellent 5-star experience and it is unfortunate that this was not your experience. Cleanliness is of the utmost importance to us, and we are sorry that this was not reflected in our hotel. We hope that you can look back on an enjoyable stay at our hotel, despite these issues. On behalf of the entire team, we thank you for staying with us and we hope that we will have future opportunities to serve you again soon.Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Foad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value and good view. The breakfast service was good and room was good
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Dear Foad,Thank you for your review about your experience at Valamar Dubrovnik President hotel. We are glad to hear that you found the value to be good and that the breakfast service was satisfactory. We place a strong emphasis on providing our guests with the highest quality service and appreciate hearing that it was met during your stay. Should you ever return to Dubrovnik, we look forward to welcoming you back! Kind regards, Matko Marić, General Manager

10/10 – Uitstekend

Eduardo A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Dear Eduardo A, Thank you for taking the time to give us your feedback. We are delighted to hear that you had an enjoyable experience with us at Valamar Dubrovnik President. It is always our goal to provide our guests with excellent service and we are pleased that we were able to meet your expectations. We look forward to welcoming you back soon! Best regards, Matko Marić, General Manager

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 1 nov 2023
Dear Andrew, Thank you for taking the time to share your experience at Valamar Dubrovnik President. We are delighted to hear that you had a pleasant stay with us and we hope to have the opportunity to welcome you back soon. Warm regards,Matko MarićGeneral Manager

10/10 – Uitstekend

Ingrid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The facilities are excellent but what really made this a lovely stay was the welcoming attitude of the staff and their positivity and helpfulness. They were also very good with my daughter and responsive to whatever we needed. Gorgeous view, nice faculties, good food and lovely atmosphere. Highly recommend!
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Ingrid, thank you very much for taking the time to share your experience with us. It’s wonderful to hear that Valamar Dubrovnik President's facilities and staff made your stay so enjoyable. We are delighted to read that you and your daughter had a great stay with us and that you found our staff so welcoming and helpful. We are also delighted that the gorgeous view, nice facilities, good food, and lovely atmosphere made your stay such an enjoyable one. It is such feedback as yours which motivates us every day to deliver the best service possible for all our guests. Thank you once again for choosing Valamar Dubrovnik President for your holiday destination and we hope to welcome you back soon!Warm regards,Matko Marić, General Manager

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful with great staff and service.
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Karen, Thank you for taking the time to share your positive experience with us. We couldn't be happier that you enjoyed the beautiful location and excellent staff and service. We strive to make sure our guests have a wonderful time while staying at Valamar Dubrovnik President, and it's great to hear that we achieved that goal.We look forward to having you back as our guest in the future.Warm regards, Matko Marić,General Manager

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Long weekend in Dubrovnik
Comfortable hotel in beautiful location. Very friendly and supportive staff. Excellent breakfast buffet and food range. Luxurious rooms. We enjoyed our stay and will return to this hotel if in Dubrovnik.
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Markus, Thank you for your wonderful review of Valamar Dubrovnik President. We are delighted to hear that you enjoyed your stay and we appreciate your kind words about the hotel, staff, breakfast buffet and luxurious rooms. At Valamar Dubrovnik President, we strive to provide our guests with an enjoyable and comfortable experience. It's wonderful to hear that we achieved this goal for you. We hope to have the pleasure of welcoming you back again soon. Best Regards, Matko Marić,General Manager

10/10 – Uitstekend

DIEGO HERNAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amei! O café da manhã tudo de bom!
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear DIEGO HERNAN,Thank you for your review of the Valamar Dubrovnik President. We are very pleased to hear that you enjoyed the breakfast and we appreciate your positive feedback.At Valamar Dubrovnik President, we strive to offer you the best possible hospitality experience. Our team is dedicated to ensuring that all our guests have a memorable stay with us. Your satisfaction is our priority and we will continue to make sure that your experience with us is perfect.Thank you once again for taking the time to share your experience with us and we hope to have you back soon!Best regards Matko Marić, General Manager

6/10 – Redelijk

Robert Philip

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Mixed review for our stay, the room was lovely and well presented, however areas of the hotel is very dated and needs an update. The staff depending which area they worked in varied, for example the cleaning staff were fantastic, however the waiting staff not so good. The breakfast is a lovely spread however there seems to be too many tourists in a small area, for example I went in search for a pot of tea as we was waiting 5mins and no one had come over, I asked for a pot of tea only to be informed they had ran out of tea pots, in a 5* hotel that shouldn’t happen. Also I asked for some milk one morning to go with my tea and they just poured it straight into my empty cup around a 3rd full. The food available at the restaurants is expensive along with the drinks 8.50€ for a beer, however the portions are a good size. The hotel location is good for the sea however if you want to go to a decent restaurant it’s a taxi ride or 20min bus journey. On paper it looks fine but lots of areas to improve
8 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Robert Philip, Thank you for taking the time to share your experiences with us. We are very pleased that you enjoyed our well-presented rooms and the level of service offered by our housekeeping staff. We understand your feelings regarding some areas of our hotel being dated and we strive to keep them in the best shape, however it is not always possible in a seasonally intensive environment such as ours. At Valamar Dubrovnik President, we are committed to providing all our guests with an exceptional experience, and it appears that on this occasion we have not quite reached our desired standards. We apologize for any inconvenience caused by the unavailability of tea pots or any other substandard experience you had during your stay. Our aim is to offer high quality services and products, and we will certainly take note of your feedback for further improvement. Once again, thank you for choosing Valamar Dubrovnik President and we hope to welcome you back again soon. Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Elliott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Elliott,Thank you so much for your kind words about Valamar Dubrovnik President. We are delighted to hear that you had a wonderful experience. At Valamar Dubrovnik President, we continuously strive to make each and every guest feel welcome and valued. Your satisfaction is of utmost importance to us and we are pleased that your stay was memorable.We look forward to having you stay with us again soon.Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Ono

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
朝食、夕食のブッフェの種類がとても多くとってもおいしかったです!生ハムやチーズ、牡蠣等お店で食べたら高いものも全てブッフェで食べられるのでお得だと思います。 ロケーションも最高で、夕陽が本当に綺麗でした。 いつかまた泊まりたいです!
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Mr. Ono,Thank you very much for sharing your wonderful experience at Valamar Dubrovnik President. We are delighted to hear that you enjoyed our buffet breakfast and dinner with its wide variety of ham, cheese, oysters, etc. It is great to have such gourmet food at such an affordable price. We are also pleased that you appreciated our location and the wonderful sunsets! We look forward to welcoming you back again! Best regards, Matko Marić, General Manager

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel, everything you'd expect from 4 star hotel. It's in a great location to travel into the old town with the number 6 bus starting right outside the hotel. There's a really nice walk along the promenade as well that takes you into sunset beach. The buffet breakfast was excellent, plenty of choice to suit all needs. The best thing about the hotel are the views from the room. You have uninterrupted sea views which are just unmatched. Hopefully we will be returning next year.
3 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Stuart,Thank you for taking the time to share your experience at Valamar Dubrovnik President. We are delighted to hear that you enjoyed the convenient location of our hotel, the generous buffet breakfast and, most of all, the stunning views from your room. We truly appreciate that you would like to return to us next year, and we hope that we will have the pleasure of welcoming you back soon.Warm regards,Matko Marić,General Manager

10/10 – Uitstekend

Magdi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay a lot, and will certainly recommend your hotel to whoever will visit Dudrovnik.
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Magdi, Thank you so much for your kind words. We are so happy to hear that you enjoyed your stay with us and that you will recommend us to your friends. At Valamar Dubrovnik President, we strive to provide the highest level of service and hospitality to our guests. It is our mission to make sure each guest has an unforgettable experience with us. Again, thank you for your positive feedback and we look forward to welcoming you back in the future. Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Jian

1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 7 nov 2023
Dear JianThank you for choosing Dubrovnik President Valamar Collection Hotel during your stay in Dubrovnik, and for your excellent rating and feedback. Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Vilma D'Anello de

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente propiedad, la recomiendo, los felicito.
1 nacht verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Vilma D'Anello de Oliveira,Thank you for your review of the Valamar Dubrovnik President. We are pleased that you enjoyed our beachfront location and thank you for taking the time to share your experience with us.At the Valamar Dubrovnik President, we strive to provide a memorable vacation experience for all our guests. We value your feedback and take it to heart to continue to improve in order to provide you with the best possible service and facilities. We hope you will consider staying with us again in the future and look forward to welcoming you back soon. Best regards, Matko Marić, General Manager

10/10 – Uitstekend

Rogelio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful beachside hotel with excellent facilities and friendly staff. Convenient bus stop directly outside the hotel will take you straight to the Old Town. Really enjoyed our stay at Dubrovnik President Hotel.
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Rogelio,Thank you for taking the time to share your experience at Valamar Dubrovnik President! We are so pleased to hear you had a wonderful stay with us and that you enjoyed our beachside location, excellent facilities, and friendly staff. We are also glad to know that the convenient bus stop right outside the hotel was an added benefit for your stay.At Valamar Dubrovnik President we strive to provide our guests with a quality service and an unforgettable experience. We hope that we will have the opportunity to welcome you back again soon.Best regards, Matko Marić,General Manager

8/10 – Goed

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 27 okt 2023
Dear Kristine, Thank you for taking the time to review Valamar Dubrovnik President and for your kind words about the hotel's location. We strive to provide our guests with the best possible service and we are delighted to learn that you enjoyed your stay. Our team is committed to creating a comfortable and enjoyable atmosphere for all our guests. We hope that you will consider staying with us again on your next visit to Dubrovnik.Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Nam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 3 nov 2023
Dear Nam,We are delighted to hear that you had such a positive experience at Valamar Dubrovnik President. It is our goal to ensure that each of our guests has the best possible stay. We are so pleased that we were able to meet and exceed your expectations. Thank you for choosing us as your holiday destination.Best regards,Matko MarićGeneral Manager

8/10 – Goed

Elsa Leticia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the facilities
4 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Elsa Leticia, Thank you for your kind words about the facilities at Valamar Dubrovnik President. We are so glad to hear that you enjoyed them. At Valamar Dubrovnik President, we strive to provide the best possible stay experience for all of our guests. We hope you had a wonderful visit to our hotel and if there is ever anything we can do in the future to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Sincerely, Matko Marić, General Manager

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel, love the location
5 nachten verbleven in oktober 2023
Reactie van Hotel Management op 15 nov 2023
Dear Kristine,Thank you for choosing Dubrovnik President Valamar Collection Hotel and for taking the time to write this review. We are delighted that you enjoyed your stay with us and appreciate your kind words about the location. We pride ourselves on providing an excellent experience for all our guests, and it is great to know that we managed to deliver it in your case.We hope Dubrovnik President Valamar Collection will remain your first choice when you visit Dubrovnik again. Thank you for being our guest! Sincerely,Matko MarićGeneral Manager

10/10 – Uitstekend

Alexander

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice weather
8 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Alexander,Thank you for taking the time to write a review about your stay with us at Valamar Dubrovnik President. We are glad that you enjoyed the beautiful weather during your stay.At Valamar Dubrovnik President, we strive to provide our guests with a pleasant and unforgettable experience. Our team is committed to providing excellent service and is dedicated to making sure each guest feels welcomed and has a pleasant holiday experience.We are grateful for your feedback and hope that it encourages other travelers to visit us in the future. Thank you again for staying with us!Sincerely, Matko Marić,General Manager

10/10 – Uitstekend

Allison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an amazing time on our honeymoon! Everyone was so nice and the location was gorgeous.
7 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Allison,We are delighted to hear that you enjoyed your honeymoon at Valamar Dubrovnik President. Our team strives to make every stay a pleasant experience for our guests and we are thrilled that you had a great time. Thank you for taking the time to share your positive experience with us - it is extremely valuable feedback and we appreciate it. Warmest regards, Matko Marić, General Manager

10/10 – Uitstekend

Alexander, San Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Alexander, We are delighted to hear that you had a great experience at Valamar Dubrovnik President. We strive to provide our customers with the highest level of service and are so pleased that it was reflected in your stay. We will continue to ensure we exceed expectations in the future. We hope you decide to come back soon!Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Vilma D'Anello de

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frente al mar
3 nachten verbleven in september 2023
Reactie van Hotel Management op 15 nov 2023
Dear Vilma D'Anello de Herrera, Thank you for your review of the Dubrovnik President Valamar Collection Hotel. We are glad to hear that you enjoyed the beachfront location and thank you for taking the time to share your experience with us. We strive to provide a comfortable stay for all our guests and apologize if there were areas that could have been better during your stay. We appreciate your feedback, which allows us to make improvements where possible. We look forward to welcoming you back in the future! Best regards, Matko MarićGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear guest,Thank you for taking the time to provide us with your rating. We are so glad to hear that you enjoyed your stay with us at Valamar Dubrovnik President! We hope to have the pleasure of welcoming you back soon.Warm regards, Matko Marić, General Manager

10/10 – Uitstekend

Raphael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place with stunning views and genuinely helpful staff who were interested in making our stay as memorable as possible.
2 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Raphael, Thank you so much for taking the time to share your experience with us! We are delighted to hear that our staff was helpful and that you enjoyed the stunning views. Here at Valamar Dubrovnik President, we strive to ensure that all our guests have a memorable stay, and we are glad that we could make yours special. We look forward to welcoming you back in the future!Best regards, Matko Marić, General Manager

10/10 – Uitstekend

Paul, Wellingborough

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was perfect. Beverages we found were quite expensive. Minor complaint was resolved very quickly by management. Remy was very professional and clearly puts the quests first she is a credit to the Valamar hotel. The location of the hotel is ideal and sits on the beautiful promenade which offers other picturesque hotels bars and restaurants. The sunsets at this location are stunning. We would highly recommend
7 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Paul,Thank you for taking the time to review our property and for your kind words about Remy. We are delighted to hear that you enjoyed the perfect hospitality provided by our team and that the location of the hotel was ideal for your stay. We take great pride in offering our guests a scenic and memorable experience, so it is wonderful to know that you were able to appreciate these views during your vacation. We are sorry to hear about your experience with beverage prices. While we understand your feedback, we strive to provide value-for-money while maintaining a high level of quality in all aspects of service. Again, thank you for sharing your thoughts about Valamar Dubrovnik President Hotel and we hope that you will visit us again soon.Sincerely, Matko Marić,General Manager

10/10 – Uitstekend

Seema Anushka

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, great breakfast selection. Staff were friendly, efficient and really helpful. Lots of restaurants nearby with a bus outside the hotel to the old town and Lapad. Good facilities - sauna, pool, hot tub.
7 nachten verbleven in september 2023
Reactie van Hotel Management op 17 okt 2023
Dear Seema Anushka,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a wonderful stay at our hotel and that you enjoyed our breakfast selection. Our team takes great pride in providing exceptional service, so we're delighted to hear that our staff was friendly, efficient, and helpful during your stay.We truly appreciate your kind words and your recommendation. Should you decide to visit our hotel again in the future, please don't hesitate to reach out if there's anything specific you'd like us to arrange for your stay. We look forward to welcoming you back on your next visit!Warm regards,Matko MarićGeneral Manager

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very welcoming from the moment we arrived. We were fortunate to be given a room upgrade, which was a very pleasant surprise. Hotel facilities were excellent, and all staff were very friendly giving the right balance between service and space to relax. Good location to visit the Old Town in Dubrovnik, with a very convenient and cheap bus option into Town, making it easy for trips or just to eat somewhere outside of the hotel. Thoroughly enjoyed our visit.
7 nachten verbleven in september 2023
Reactie van Hotel Management op 17 okt 2023
Dear Paul,Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that your stay at our hotel was such a positive and memorable experience.It's always our aim to make our guests feel welcome and special from the moment they arrive, and we're thrilled that you were pleasantly surprised with a room upgrade. Our team takes great pride in providing excellent facilities and maintaining a friendly and accommodating atmosphere for our guests. Your comments about our staff finding the right balance between service and allowing you to relax are much appreciated..Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your next visit, please do not hesitate to reach out.Kind regards,Matko MarićGeneral Manager

10/10 – Uitstekend

Lino

2 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Lino,We are thrilled to hear that you enjoyed your stay with us at Valamar Dubrovnik President! We always strive to give our guests the best possible experience and it's wonderful to know that we succeeded in making your stay a pleasant one. We hope you choose Valamar Dubrovnik President again for any of your future trips. Regards, Matko Marić,General Manager

6/10 – Redelijk

Charlotte

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This really does not feel like a 5 star hotel! The facilities are good but staff and service is appalling! Would not recommend staying here. I did complain and was given nothing but a half hearted apology
5 nachten verbleven in september 2023
Reactie van Hotel Management op 7 okt 2023
Dear Charlotte,I would like to extend my sincerest apologies for the less than satisfactory experience you had during your recent stay at our hotel. Your feedback is incredibly important to us, and I want to assure you that we take your concerns seriously.I deeply regret that your stay did not meet your expectations, and I understand how frustrating it must have been to encounter issues with our staff and service. I want to assure you that this is not the level of service we strive to provide to our guests.Thank you for considering giving us another opportunity, and I look forward to ensuring that your next stay exceeds your expectations.Warm regards,Matko MarićGeneral Manager

8/10 – Goed

Philip

Positief: Personeel en service
5 nachten verbleven in september 2023
Reactie van Hotel Management op 27 okt 2023
Dear Philip,We are so pleased to hear that you had a good experience at Valamar Dubrovnik President. We strive to provide our guests with an exceptional stay and we are delighted that we were able to meet your expectations. Thank you for your feedback and for choosing us for your stay. We hope to welcome you back soon!Best regards,Matko Marić, General Manager