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Beoordelingen van LAST MINUTE VOOR JUNI | LUXE VILLA | Beste locatie | Volgende 2 stadsmuren

LAST MINUTE VOOR JUNI | LUXE VILLA | Beste locatie | Volgende 2 stadsmuren
Dubrovnik, Dubrovnik-Neretva

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 17 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 19 beoordelingen" "

10/10

Netheid

Beoordelingen

10/10 – Uitstekend

Brian W.

Positief: Netheid
Fantastic property, great location
The property was beautiful, clean and very close to old town. Communication with Hamdy (pre-arrival) was great. The day before arrival I started getting messages from Ivan, instead of Hamdy, with no warning. I quickly found that Ivan was not aware that we had arranged a chef for one evening at the house. Ivan then had a chef contact me, who said he was booked but would try to assist. After 8 messages back and forth with the booked chef and Ivan, we ended up canceling as it was beginning to be too much work for something I thought had been arranged weeks in advance. Checkout was smooth, but once again, poor communication with Ivan. I was messaging with him the morning of checkout to see if we could leave our bags on property for an extra hour. He graciously agreed, but then showed up at checkout and was surprised that we weren’t ready to fully leave. I had to show him our text exchange that took place 2 hours before. Overall, I would definitely stay again as the property and proximity to everything is great. Compared to other hosts on this trip, the communication with host needs improvement.
4 nachten verbleven in september 2023
Reactie van VrboOwner op 23 sep 2023
Thank you Brian for you detailed response. Next time you will only communicate with me to avoid miss understanding. Anytime you want to travel anywhere in Europe just let me know we have over 300 properties across Mediterranean and more. Stay safe and hope and looking forward to welcome you again. Hamdy

10/10 – Uitstekend

Paula S.

Positief: Netheid
Summer Vacation
Memorable family vacation at this villa. Pool was spectacular with views of Old Town wall and sea. Accommodations were consistent with description. Any thng we needed was within walking distance. Hamdy and Paula took care of every request promptly. Highly recommend. Thank you Dinka for taking such good care of the house while we were residents!
11 nachten verbleven in juli 2023
Reactie van VrboOwner op 23 sep 2023
Thank you Paula, much appreciate your excellent review and we hope to see you next time in one of ours villas across Mediterranean.

6/10 – Redelijk

Andrew D., jersey, uK

Positief: Netheid
Lovely property but let down by poor amenities
The Villa is in a great location and very convenient for the old town and banji beach. The property has a beautiful character and is nicely decorated. Unfortunately we had several issues , on the first day there was a leak in the utility room and we had to call out management, on the second day the hot water system failed so we had no hot water for 2 days. The Villa is clearly marketed for up to 8 people but it only has 6 sun beds , we asked the manager if he would be able to provide additional sun beds but the owner was unwilling to accommodate. Additionally the mattress in the master bedroom is extremely hard and uncomfortable, whilst the other rooms had mattress toppers , this room does not. The owner was not prepared to address this. There is a general lack of kitchenware . Overall these basic shortcomings , which could be easily addressed , are frustrating and let the property down.
7 nachten verbleven in juni 2023
Reactie van VrboOwner op 23 sep 2023
Hello Andrew, thank you for your review. It means a lot to us to improve our shortcomings in the future and hope to se you again in our city. Regards Hamdy

10/10 – Uitstekend

Denise s.

Positief: Netheid
Very Convenient to Old City
Clean, spacious, and very well equipped. Quiet neighborhood. Five minute walk to old city. I can't think of anything that could have made the stay better.
8 nachten verbleven in oktober 2022
Reactie van VrboOwner op 23 sep 2023
Thank you Denise. It was a pleasure and hope to see you again someday. Stay well. Hamdy

10/10 – Uitstekend

Steve H.

Positief: Netheid
Close to old city
We wanted to be able to walk everywhere and this house is a crazy 2 minute walk to be inside the old walled city. Yes there’s a bit of noise in the evenings but that’s a tiny price to pay for the location and it’s advantages
7 nachten verbleven in augustus 2022
Reactie van VrboOwner op 23 sep 2023
Hello Steve. Thank you for review. And anytime you need our services in Croatia, Greece or Spain just give me a call. Visit our new site: uniquestays.eu Regards Hamdy

10/10 – Uitstekend

Chantal B., San Francisco

Positief: Netheid
Everything you could desire
Perfect location right at the Revelin Gste to the Old City. It had everything: pool, sauna, workout room, jacuzzi and huge bedrooms and kitchen. Paula met us to check us in and when we left to carry our bags, and was available over text to book tours and answer questions. Definitely stay here!
7 nachten verbleven in juli 2022
Reactie van VrboOwner op 23 sep 2023
Thank you Chantal

10/10 – Uitstekend

Michael G.

Positief: Netheid
Great stay!!!
Amazing staff - they are the reason behind this unforgettable trip. Comfy and luxurious villa. Thank you for everything, see you soon.
3 nachten verbleven in november 2021
Reactie van VrboOwner op 23 sep 2023
Thanks Michale it was our pleasure welcome you!

10/10 – Uitstekend

Andre S.

Positief: Netheid
Perfect
Thank you all for this vacation. Villa is perfect, location also.
2 nachten verbleven in augustus 2021
Reactie van VrboOwner op 23 sep 2023
Thank you

10/10 – Uitstekend

Ornella P., New York

Positief: Netheid
Short and beautiful stay
We came for a one day for a business meeting with our partners and we stayed in this beautiful villa. fully equipped villa on best and closest location to centre, just few steps away from old town and restaurants. I can not imagine how beautiful this villa is during summer time with this view and pool and amazing terrace. Highly recommend this villa. Concierge service was very helpful also. Thank you.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

alex stevenson

Positief: Netheid
Fabulous
What a beautiful villa! Perfect location & just a quick walk to reach the Old Town. The garden was a peaceful & relaxing space, despite the proximity of the hustle & bustle of tourists. In fact the outside space was very generous. The interior of the villa is stunning & very tastefully decorated & all the bedrooms were a great size. Hamdy arranged a boat trip for us which I can highly recommend & made suggestions for dinner, which were easily booked online. 360 is a fabulous location for a special evening & the food at Above 5 is fantastic, although be prepared for the walk up five flights of stairs as the name suggests!!! My only faults with the villa were that the kitchen requires a bit of maintenance, the treadmill wasn’t working, which my daughters wanted to use & some of the lights weren’t working & couldn’t be fixed whilst we were there. But these did not detract from a thoroughly relaxing time spent in a wonderful city in a fabulous villa.
7 nachten verbleven in augustus 2019
Reactie van VrboOwner op 23 sep 2023
Thank you Judith and hope to see you again in Croatia

10/10 – Uitstekend

Mak D.

Positief: Netheid
Loved it
Time well-spent with friends in this splendid home. We were able to walk anywhere on Old Town on foot, which was a huge plus. The staff was warm, gracious and always happy to help. Will rent through this company again.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Arialdo V.

Positief: Netheid
It was Fabulous
We had an incredible time here. There was enough space where my group of friends and I all had privacy when we wanted it, but we did never felt isolated. Whenever there was any issue, of which there were few, someone was there immediately to solve our problems. Hamdy and his team were amazing and instrumental in making our vacation full of fun, memorable experiences, both in and outside the villa. A+ For the facilities, A+ for the service, and A+ for the hassle-free vacation.
1 nacht verbleven in juni 2019

6/10 – Redelijk

Jane W.

Stunning villa with good staff but with problems
This property could have been great but there were so many problems. I spent almost every day having to call the maintenance, not what you want for a relaxing holiday and not what you expect at $10,000 per week that we paid. There was a drain smell (apparently caused by excess rain) which was awful in one of the bedrooms and lounge area which was not rectified despite asking 3 timeS...our guests for that room had to move into a hotel for the last 3 nights because they couldn’t bare the smell. There was no hot water on one day (apparently caused by no sun on solar panels), the running machine and hot tub needed to be fixed which we wanted to use, being locked out and having to climb the garden wall to get in so had to get Maitenance out again. Bath and sink in main bathroom were faulty so we could not fill the bath. In isolation one thing would have been acceptable but I was constantly having to call which made for a disappointing stay plus I felt that this was unfair on the people managing the property having to attend to us each day. The saving grace of the holiday was Hamdy and his team were so very helpful from before we arrived with organising trips, with reputable companies, restaurants as well as responding to our problems immediately without delay. He also arranged to pay for dinner for us on one eve at a local restaurant. We did appreciate this as a gesture but would rather have had a relaxing, problem free much needed break and we are writing this to make sure that the property is attended to for future guests so that they can enjoy their holiday. This could be an amazing property in a fab location but does not currently warrant the huge price tag. Dubrovnik is a great city and I recommend Adventure Dalmatia for any trips, as recommended by Hamdy. Ivan’s team there go the extra mile from retrieving left items to making the trips extra special. As I said you can not fault Hamdy and his team but please make sure that these things are addressed before your next full paying guests arrive. The difficult weather did mean that we used the villa more than we may have done had it been sunny but it should be available for every eventuality. We use home away all of the time and have always done good reviews.
7 nachten verbleven in mei 2019
Reactie van VrboOwner op 23 sep 2023
Dear Jane, First, I would like to thank you for your review and for these observations, as they help us to improve the experience for future guests. I also would like to apologize once again for the inconvenience you encountered on your vacation. Unfortunately in Croatia, when there is excessive rain, as there was during your stay, the drainage system underneath the city has difficulty draining all of the water, causing issues with odors arising from drains. Although this has never happened to the extent that it occurred on your trip, the inclement weather that we encountered during your stay was something unheard of in our region and we were completely caught by surprise. I would like to stress, however, that this is a city-wide issue and was not an issue with solely our villa in which you stayed. As for your other issues, we deeply apologize—we were not aware that these issues had arisen until your stay, and prior to your arrival, the villa had undergone a full inspection, just as it does before every guest arrival. We strive to maintain the villa in a perfect condition, and the issues which you mentioned have all been repaired. I greatly appreciate you mentioning that we were immediately on top of the situation and did everything we could to rectify the issues as quickly as possible. We care about your experience as we do with every guest. We want everyone to have a great time and to fully enjoy all that the villa and our city has to offer. We sincerely hope that aside from the issues above, your needs were met promptly and with a smile. It was a pleasure having you as a client.

10/10 – Uitstekend

Stephanie S., Palm Coast, Florida

What an amazing property!
We had a fabulous family trip to Dubrovnik where we stayed at Villa Revelin. It was such a beautiful, well appointed property in a perfect location! We hated to leave. We could walk everywhere and Hamdy and Dinka arranged all our reservations and transfers. We especially enjoyed the pool and outdoor sitting areas - wonderful for relaxing! The views of the wall and harbor were spectacular. Loved every minute!
4 nachten verbleven in mei 2018
Reactie van VrboOwner op 23 sep 2023
Thank you Steph, hope to see you again in Dubrovnik and Croatia.