6/10 – Redelijk
Soheila
Reisde met partner
7 okt 2025
Positief: Netheid, voorzieningen
The location of this property is good, breakfast and restaurant has good quality.
We booked this hotel for 4 nights 5 months ahead of time and we did this based on pictures of the property and reviews and of course trust Expedia as a 20+ years customer. However, when we checked in and saw the allocated room we shocked, because in our opinion it was not match with definition of standard room. The room was 8-10 steps lower than first floor, with a small window that if we open it we just see a wall with a toilet sign on it and the public washroom was behind the room and for sake of privacy we couldn’t leave the window open or curtains open. Inside of the room the separation between washroom and bedroom was a glass door with a big gap around it and wasn’t separated two areas properly.
We back to reception desk and requested to change the room but we were told that nothing is available.
Later we provided comments to Expedia as requested feedback and it forced them to change our room on second night, however the way that they explained was that we don’t know how to select and book room and because of our feedback they have to do it.
In our opinion this room (13) should be excluded from booking options or provided proper pictures and explanations so whoever wants to book knows what kind of room they will get.
Soheila
4 nachten verbleven in september 2025
