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Beoordelingen van Pinewoods Resort

3 out of 5
Pinewoods Resort
1460 E Duck Creek Ridge Road, Duck Creek Village, UT

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 113 van 319 beoordelingen" "
Gastenscore: 8 - Goed. 110 van 319 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 319 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 319 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 319 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Prima hotel met matig bed
Mooie omgeving. Aardige mensen. Alleen het bed was smal en slecht matras. De keuken is prima. Zion en Bryce goed bereikbaar
2 nachten verbleven in juni 2018
Reactie van Pinewoods Staff op 7 sep 2018
Thank you for staying with us. We appreciate your Feedback. We have gone thru and replaced some mattress this week. Hope to see you again soon.

8/10 – Goed

Marc, Rotterdam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Romantische blokhut
Heel leuke blokhut met prima restaurant en vriendelijk personeel. Wordt s nachts wel erg koud en de verwarming maakt .veel lawaai.

2/10 – Ontzettend slecht

Suzan

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
Abandoned
Owner was having a baby so lobby and restaurant were closed. Check in info was in an envelope by the door. After a 10 hour drive and no nearby restaurants thank God I had a couple cans of soup to heat up in the microwave. Our room was called the "Ice Cave" fitting since it was so cold! Room was so small it was claustrophobic. Congrats on the baby, but have back up to run the hotel please.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Lara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place in a cute village. We had problems with our door code at check in but the owners responded quickly and it was fixed. We didn't have time to explore the facilities, but the property was cute. The only improvement would be the bed. We liked the mattress itself, but it was sloped down at the head. We would stay here again.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ridge

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a fun time. If you like rustic, this resort is for you. The pool was well maintained. They have a game room. Equipment is dared, but the kids still had fun. We also played basketball. Separate bathroom/shower facilities are state of the art.
1 nacht verbleven in augustus 2023

8/10 – Goed

Marilyn

Reisde met partner
Positief: Netheid
Duck Creek is best described as primitive. We didn’t have much in the way of service - except a delivery of bedding for the cot when we called the listed phone number. The room was fine.
3 nachten verbleven in juli 2023

8/10 – Goed

Fanny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chambre grande et propre, conforme. Frigo dans la chambre appréciable. Restaurant uniquement du jeudi au dimanche… nous sommes donc allés manger dans un vrai « dîner » Américain à moins de 5 minutes en voiture, typique et très bon rapport qualité prix !! : « Aunt Sue’s »
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wedding trip
We loved our stay. We will be staying again.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service
Very clean. Staff very polite and helpful
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Luke

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely people
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Jestina Bennett op 7 mei 2023
Thank you Ron!! We appreciate you!!

4/10 – Matig

Michael, New Rockford

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We arrived and no one was in office, had to call their number, no one answered. They did call back, were instructed to grab envelope at office in a box outside with instructions how to find and access our room. The parking lot was a muddy mess, no decent parking. We cut our losses and moved on. There was no place open to eat at 5 pm. Drove 40 minutes to find something to eat.
1 nacht verbleven in april 2023
Reactie van Jestina Bennett op 7 mei 2023
Hi Michael, we do apologize you weren't happy with our mountain mud. April and May are Duck Creeks muddiest months of the year due to the beautiful snow melt. We do our best to keep our parking lots accessible for our lovely guests. Our Grille is open Thurs-Sun 5pm-8pm, we do apologize you caught us on our day off from the Grille.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AVOID AT ALL COSTS!
AVOID! AVOID! AVOID! We arrived during operating hours and it was closed! Front desk office was closed and my family could not gain access to our room. We could not reach anyone by phone as no one picked up our calls. We contacted hotels.com and waited in our car while they also tried to contact the property. They were disconnected multiple times as well. Someone finally got back in touch with us and said our reservation was missed or overlooked, but that if we could wait, someone would come back out to get us to our room. On top of this, the roads to get into the property were packed with snow and our car was slipping and got stuck on the thick layer of snow and ice. Again, no one was there to assist and there should have been a warning about booking at any time there's a possibility of snow. You WILL get stuck if you're not driving 4WD. The person we spoke with from the property agreed to refund us because at this point it was getting dark and we were scared we'd be stuck in our car in the snow. It has been over a week and we still haven't received the refund. I cannot emphasize enough what a horrible and nerve-wracking experience this was, being up in the mountains as it got darker and darker, having no one answer our calls, and our wheels spinning in at least 4 inches of packed snow with our young children in the car.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Tim

1 nacht verbleven in april 2023
Reactie van Jestina Bennett op 7 mei 2023
Thanks Tim!! We appreciate the love!!

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely wonderful!
When I booked the trip, the intention was to show the kids snow. Not only did the weather not disappoint, but the Pinewoods was the BEST choice we made. The owner, Lee was beyond wonderful. The food and service in the restaurant were 5 🌟 s. If you are looking for a place to stay in Duck Creek look no further than the Pinewoods.
2 nachten verbleven in januari 2023

8/10 – Goed

John F Gardetto My Townhouse is in Sylmar. I am interested in an awning for my patio .Call or text me anytime.

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was sanctuary as it is isolated from the everyday chaos that we challenge . Has all the needs and wants we crave including a restaurant grill beer and wine. Comphy bed , coffee in room , heated pool . Escape here !
1 nacht verbleven in oktober 2022

8/10 – Goed

Ruth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in september 2022

10/10 – Uitstekend

John

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The get away I was looking for.
3 nachten verbleven in september 2022
Reactie van Mel op 1 okt 2022
We're glad you enjoyed your stay! Thank you for coming up to this beautiful place to stay with us, the Pinewoods Resort family! -Mel at Pinewoods Resort

6/10 – Redelijk

Colton

Positief: Netheid
It sure what to think
We didn’t really know what to expect and we left with the same impression. The area was beautiful, but unfortunately they were completely reconstructing the roadway into the resort. We arrived at 8pm to check in and found that we must have been “after hours”. We did get a check in instruction sheet that was left for us in the lobby and accessing the room was easy. We thought the office was open until 10. The room was comfortable…somewhat dated, but comfortable. The WI-FI was terrible, even with multiple access points. We were rained in so we tried the Direct TV - almost none of the channels were available to watch. We were excited that the game room had air hockey, ping pong and foosball, but they were no ping pong balls or foosballs and the air hockey table didn’t work well at all. We were able to enjoy the pool and hot tub the first night and it was great. Overall, we didn’t pay much for the room so this is a “you get what you pay for” scenario. We completely understand that we hit the renovation/off-season, but the combination of construction, no Wi-Fi, no TV and the lack of people at the front desk made this a very strange experience.
2 nachten verbleven in september 2022

4/10 – Matig

William

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in september 2022

10/10 – Uitstekend

Shelley

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great experience. The kids loved the pool. The area was beautiful.
2 nachten verbleven in september 2022

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2022

8/10 – Goed

Tom

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good and fit my solo needs.
Rustic but adequate. Front desk has limited hours so could not communicate easily. There were some things left in a dresser drawer from prior traveler. Shower could use a shelf to set soap, ect. on. Bed was comfortable.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Melanie

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was very comfortable. Pet friendly so that’s a bonus for me. If you have kids there are a bunch of things for them to do. The restaurant is a quick walk from the cabin or room and the food was fantastic. I will be returning!
2 nachten verbleven in augustus 2022

8/10 – Goed

Ann

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful, comfortable room. My only problem was cooling the room down after a hot day. The fan they provided helped. Ideally I might have opened the windows for cross ventilation, but I couldn’t pull/push hard enough.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decoration is a little older but cozy and our room was really clean and seemed well maintained. We had one of the suites which was roomy for our family of four. Staff at both the hotel and restaurant was friendly and helpful. The surrounding area was really pretty and nice for a walk. Wish we had more time to spend there and explore.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pie was great! The staff was extremely friendly and helpful. It was beautiful.
1 nacht verbleven in juni 2022
Reactie van Jenni, General Manager op 28 jun 2022
We’re so happy that you enjoyed your stay, Rebecca! Come back soon! 😃

4/10 – Matig

Francisco

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
It was disappointing due to the lack of parking. I had to park on the main road because everyone had too many cars there. Also my truck got hit and they have no cameras around the building so nothing could be done/ identified. Overall the room was great until i got locked out because they said their computer malfunctioned. Luckily it was during the day and not at night when the office closes.
3 nachten verbleven in juni 2022
Reactie van Jenni, General Manager op 25 jun 2022
We are deeply saddened that your vehicle was hit. We have cameras scattered throughout the property, but none that were able to catch the accident on the road. We hope that you were able to enjoy the rest of your stay at the resort.

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly place. Loved the big room with ceiling fan. Nice and roomy and comfortable. Has fridge, microwave in a forest environment. Older places so sound travels.
1 nacht verbleven in juni 2022
Reactie van Jenni, General Manager op 11 jun 2022
Thanks, Lori! We enjoyed having you as our guest and hope to see you back in one of our remodeled rooms. :)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet and relaxing
Greeted by a warm and friendly host, who even walked over to make sure guests were comfortable. Room was tiny, but very clean and nicely decorated. The quiet porch with the wind blowing thru the pines was the best part.
1 nacht verbleven in juni 2022
Reactie van Jenni, General Manager op 10 jun 2022
Thank you for the feedback. We're happy you had a quiet and relaxing stay! :)

10/10 – Uitstekend

Tina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our large room with two queen beds and the generously sized shower in the bathroom. Everything was very clean and it was a great place to relax.
1 nacht verbleven in juni 2022
Reactie van Jenni, General Manager op 9 jun 2022
Thank you, Tina! We are happy that you enjoyed a relaxing experience. :)

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
super friendly staffs.
2 nachten verbleven in mei 2022
Reactie van Jenni, General Manager op 9 jun 2022
Thank you, Christina! We hope you enjoyed your stay. :)

8/10 – Goed

Ana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van Jenni, General Manager op 31 mei 2022
Thank you for the rating, Ana. We hope you had a wonderful stay! :)

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Very nice
1 nacht verbleven in mei 2022
Reactie van Jenni, General Manager op 11 jun 2022
Thank you, Brian! We love that you had a great stay. :)

10/10 – Uitstekend

Josiah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family stayed here while traveling across Utah. This was a beautiful resort. Our room was clean. We enjoyed the swimming pool and game room. We slept well in the comfortable beds. I enjoyed the pine trees.
1 nacht verbleven in mei 2022
Reactie van Jenni, General Manager op 11 jun 2022
Thank you, Josiah! We are so happy that your family had a wonderful stay. :)

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van Jenni, General Manager op 23 mei 2022
Thank you, Matthew! We think you're a "10 out of a 10" too!

10/10 – Uitstekend

Shawn

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Sergey, Las Vegas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

6/10 – Redelijk

Phillip

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The area was awesome. Fresh air and clean The property is under new management and the restaurant was not open and no facilities close Will be awesome when fully open
1 nacht verbleven in mei 2022
Reactie van Jenni op 4 mei 2022
We sure enjoyed having you as our guest, Phillip. It would be wonderful if the surrounding businesses were open year 'round, but this entire park area is seasonal. We are happy to announce that Aunt Sue's Too, our on-site restaurant, will open Friday, May 6th and will remain open each day 9:00 am - 9:00 pm throughout the year. We hope to see you back at Pinewoods Resort! :)

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended.
1 nacht verbleven in april 2022
Reactie van Jenni, General Manager op 1 mei 2022
Thanks, Mark! It was delightful to have you as our guest and we hope to see you back here at Pinewoods Resort. :)

10/10 – Uitstekend

jonathan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great find!
1 nacht verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Thanks, Jonathan! We are so happy that you stayed with us! :)

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Seven of us (4 adults and 3 teenage children) spent 5 nights at Pinewoods Resort in mid-April 2022, in one of the Zion Lodge cabins. The location was ideal for us as it is situated about half-way between Bryce Canyon and Zion National Parks (takes just over an hour to get to either). Although the decor was older, the cabin was spotlessly clean with plenty of space for us all, and very easy to keep warm (even though there were piles of snow on the ground outside for our whole visit). Good kitchen and fridge with freezer. There aren't too many restaurants or supermarkets nearby, but Aunt Sue's Chalet was very good for an early dinner (it closes quite early) and the Country Store in Duck Creek Village has groceries. Larger supermarkets can be visited on the way back from Bryce/Zion if necessary. Very close to our cabin on the resort was a laundry (actually on the ground floor of our building), and an indoor heated swimming pool and hot tub which we used 4/5 evenings. The staff were very friendly and helpful. Would definitely stay there again.
5 nachten verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Thank you for a wonderful review, Matthew! We are happy that you enjoyed our cabin and that you were able to enjoy some of the most spectacular sites on the planet! We hope to see you again. :)

10/10 – Uitstekend

Xiaonan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like it
1 nacht verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Thank you, Xiaonan! :)

10/10 – Uitstekend

Dewayne

Reisde met familie
Positief: Netheid, personeel en service
Great property.
1 nacht verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Thanks, Dewayne! We appreciate having you as our guests and hope to see you back. :)

8/10 – Goed

Bryan

4 nachten verbleven in april 2022

10/10 – Uitstekend

Shehan

1 nacht verbleven in april 2022

10/10 – Uitstekend

Charles, Troy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great amenities and bed quality in room. On my list to go back.
1 nacht verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Wonderful! We hope to see you see back! :)

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Other then the altitude sickness my stay was great!
2 nachten verbleven in april 2022
Reactie van Jenni op 29 apr 2022
Thank you, Andrea! I'm so sorry to hear of your altitude sickness. I hope the great beauty of the Dixie National Forest helped to provide some comfort. :)

8/10 – Goed

Jimmy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hard to find the building after dark.
1 nacht verbleven in april 2022
Reactie van Jenni op 29 apr 2022
We agree! We are installing lighting throughout the property and will have new signage very soon. :)