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Beoordelingen van Super 8 by Wyndham Duncan

2 out of 5
Super 8 by Wyndham Duncan
1001 N. Highway 81, Duncan, OK

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 42 van 178 beoordelingen" "
Gastenscore: 8 - Goed. 54 van 178 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 178 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 178 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 178 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

5,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Elizabeth

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Fred

Zakenreiziger
Positief: Voorzieningen
Larry was great!
1 nacht verbleven in april 2024
Reactie van GM op 23 mei 2024
Thank you for your positive feedback and nice compliment on our employee Larry

10/10 – Uitstekend

Fred

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small establishment. Easy parking. Easy access to lobby. The best customer service.
1 nacht verbleven in april 2024
Reactie van GM op 23 mei 2024
Thank you for your positive feedback and hope to have you again in our motel

10/10 – Uitstekend

Richmond

1 nacht verbleven in januari 2024
Reactie van Jay Desai (General Manager) op 25 mrt 2024
Thank you for your great review and hope to see you again and you come stay with us.

6/10 – Redelijk

Jed

1 nacht verbleven in januari 2024

8/10 – Goed

DW

Positief: Personeel en service
1 nacht verbleven in december 2023

8/10 – Goed

DW

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ronnie

3 nachten verbleven in december 2023
Reactie van GM op 27 dec 2023
Thank you for a great review. Hope to see you again :)

8/10 – Goed

Susan R, Alma

2 nachten verbleven in november 2023
Reactie van GM op 27 dec 2023
Thank your for a nice review. Hope to see you again :)

2/10 – Ontzettend slecht

Echo

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was poop on floor and on toilet. Bed had deep holes in it.
1 nacht verbleven in november 2023
Reactie van GM op 19 nov 2023
My apologies for your unpleasant experience in our motel and guarantee your next stay will be more satisfying and accommodated even better

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van GM op 16 nov 2023
thank you for your positive review

6/10 – Redelijk

Benjamin J

Reisde met een groep
Problem with hot water on the 2nd floor
2 nachten verbleven in november 2023
Reactie van GM op 13 nov 2023
Sorry for the inconvenience which we have now resolved. Please come and stay with us once again

4/10 – Matig

Seth

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The showers were horrible, hot cold hot cold. One bed had a 6 inch dip by the end table. Everyone was very friendly but I do not recommend this Super 8 yo anyone.
3 nachten verbleven in oktober 2023
Reactie van GM op 26 okt 2023
We at Super 8 Duncan apologize dearly for your unpleasant experience. We will guarantee to make your next stay more pleasant

6/10 – Redelijk

Jonathan

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and nice towards my brother and I but the room itself was in need of some major maintenance and cleaning. At least the beds were clean and free from bugs.
1 nacht verbleven in oktober 2023
Reactie van GM op 26 okt 2023
Thank you for your feedback as we are in process of some major maintenance and we will work on having the rooms cleaned better.

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and good price
Room was clean and comfortable. No hot breakfast but good coffee and breakfast snacks. Staff was very pleasant.
1 nacht verbleven in oktober 2023
Reactie van GM op 10 okt 2023
Thank you so much for your positive feedback and we hope to see you again and stay with us once again

8/10 – Goed

Lane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay, good value
Very hospitable welcome! Good communication from the Owner/manager and Front desk clerk. Requested a lower room floor in advance and received. Clean room. Hot water and good water pressure from the shower. Good value! Enjoyed our 2) two night stay. Recommend staying at Super 8 Duncan.
2 nachten verbleven in september 2023
Reactie van GM op 2 okt 2023
Thank you so much for your positive feedback. We truly appreciate your business and your stay in our motel. Would love for you and your family to come back and stay with us once again.

10/10 – Uitstekend

Kathleen k

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Super 8 Duncan op 14 sep 2023
Thank you so much for your review. Hope to see you again and make your stay as pleasant as before.

2/10 – Ontzettend slecht

Janna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I called the Super 8 and cancelled this booking. I was told that I would received an email stating the cancellation. When I didn't receive a cancellation email, I called Expedia and they cancelled the booking but the did not send it over to Super 8 so I got charged a $82 no show fee. Expedia will not send me the cancellation email again so I'm stuck paying the fee. Not very happy at all that people can not do their jobs correctly and others have to pay for their incompetence.
2 nachten verbleven in augustus 2023
Reactie van GM op 31 aug 2023
Janna,Prior to our conversation over the phone, I have refunded your money back to your CC. You should see it posted within several business days. I apologize for the inconvenience.

2/10 – Ontzettend slecht

Mary

Reisde met familie
Do not stay here. Room was advertised it had Queen beds. Ha ha they were old 3/4 beds sheets were for a queen they were put on side ways. Air conditioner made such a loud noise it would wake use up. The breaker for the tv and light must have flipped off we no tv Overall it was terrible I will never stay at a Wyndham motel again. Save your money and stay at a better hotel. Overall a horrible night.
1 nacht verbleven in augustus 2023
Reactie van GM op 23 aug 2023
We at Super 8 Duncan sincerely apologize for the experience you had staying at our motel. We will take your comments into consideration and guarantee to meet your expectations for next time. Apologizes once again and we will at Wyndham make your stay more pleasant.

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for what we needed
1 nacht verbleven in juli 2023
Reactie van GM op 10 jul 2023
Thank you so much for your comment. Hope you come back and stay with us again.

10/10 – Uitstekend

melody

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place was so nice and the owner was amazing! My daughter left her wallet and an i phone watch in the room and they called us to let us know! Great place to stay! Great people running it!
1 nacht verbleven in juli 2023
Reactie van GM op 5 jul 2023
Thank you so much for your comments and we truly appreciate your stay with us. Please come back once again.

2/10 – Ontzettend slecht

Susan

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bath area dirty, no safety lock, peep hole covered with panty liner, curtain rod broken, air conditioner so loud kept you awake. Door hard to open. General upkeep and repairs very poor. Never been in such poorly kept motel.
2 nachten verbleven in juni 2023
Reactie van GM op 26 jun 2023
I apologize for your experience and stay at our motel. We will keep your review in consideration and work hard to improve in our faults and make your experience better next time

2/10 – Ontzettend slecht

Aida E

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nasty place!
1 nacht verbleven in juni 2023
Reactie van GM op 5 jul 2023
Sorry for your experience and hope next time we can make your stay more pleasant

6/10 – Redelijk

Ronald

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good people. Stayed 2 nights no maide service. Room needs updated especially the bathroom shower is terrible. Small room dangerous for seniors. Check in and out first class.
3 nachten verbleven in juni 2023
Reactie van Tiffany op 5 jun 2023
I am so sorry your entire experience wasn't amazing. I did fix the issue with the water in the shower after we spoke when you checked out. I am working with my higher ups on a solution to make the tubs less slippery for seniors. We are also working on getting updates done as well. As for housekeeping, that is a change by Wyndham. Wyndham now only has housekeeping go into the rooms every third day. You should have been notified of that at check-in. I am so sorry that you were not. I hope I have addressed your concerns and please feel free to reach out with any others! Thank you so much for staying with us, we greatly appreciate your business! I hope we see you again soon!

10/10 – Uitstekend

Cason

1 nacht verbleven in april 2023

6/10 – Redelijk

Thomas

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
1 nacht verbleven in april 2023

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Jerry

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Shower barely worked ! Drug dealers staying next to us would give you a contact high ! People fighting in the middle of the night ! Drinks extremely loud at the night club next door ! Bedding looked like it had been slept in the night before !
2 nachten verbleven in april 2023
Reactie van Super 8 Duncan op 26 apr 2023
We apologize for your current stay. We will work harder to make sure your next stay will suit your needs.

4/10 – Matig

Kelly

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Beds are terrible
2 nachten verbleven in april 2023

10/10 – Uitstekend

Victoria

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Robert

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Mark

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was advertised as pet friendly but when I checked in, I was charged an additional 50 bucks for a pet charge. The room was dirty, especially the toilet in the water backed up in the shower. I would never recommend that anyone stay there.
6 nachten verbleven in maart 2023
Reactie van GM op 31 mrt 2023
We deeply apologize for your unpleasant stay. We will try our hardest next time to reach your expectations. Our property unfortunately is not pet friendly but we do allow service animals.

10/10 – Uitstekend

Amber

1 nacht verbleven in februari 2023
Reactie van Gm op 29 mrt 2023
Thank you so much for your feedback ,help us and encourage us doing our job

8/10 – Goed

Joseph

4/10 – Matig

Debra

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022

6/10 – Redelijk

Richard

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The people were nice. The cards that unlock the doors didn't work very well. Had to have employ to use key to unlock door. Breakfast wasn't that great. only had 1 type of packaged cinnimmon rolls. seems like could have had packaged donets. One last day we had no hot water in room.
2 nachten verbleven in november 2022

4/10 – Matig

Tom

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Rodney

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Maintenance was lacking.
1 nacht verbleven in oktober 2022

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

8/10 – Goed

Kermit Rick

2 nachten verbleven in september 2022

6/10 – Redelijk

CW

Positief: Personeel en service
Just average
2 nachten verbleven in juli 2022

8/10 – Goed

Kyle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really Great Stay
This was a three day trip for myself, my fiancé, and our yorkie. These people were amazing, when the other two hotels we stayed at were atrocious. For $10 more then the last one, we got a super clean and nice hotel. The staff was friendly, accommodating, and the nicest staff I’ve dealt with at a hotel in years.
1 nacht verbleven in mei 2022

4/10 – Matig

Barry

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bed mattresses are in TERRIBLE condition and should have been thrown out years ago!
1 nacht verbleven in mei 2022

8/10 – Goed

Suzan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022

4/10 – Matig

Marcia

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Some of the staff were not helpful. Our tv didn't work and we told 3 different clerks and only one tried to help. He fixed it so we could turn on but next morning it wouldn't work again because the remote couldn't be programed. There were tornado sirens and the staff had no safety route for guests to follow in case of a real tornado. We were told to get off second floor to a ground level room if something happened. There should be a safety plan in place for upper level rooms. Being from out of town and not used to tornado sirens this was very upsetting to my family.
3 nachten verbleven in april 2022

2/10 – Ontzettend slecht

James

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was filthy dirty rag hanging tub was so dirty it was brown...worst motel ever
1 nacht verbleven in april 2022

2/10 – Ontzettend slecht

Cecilio

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s right next door to a night club. It was loud and obnoxious. The room felt nasty. The shower sprayed more from the bath portion than the shower head.
1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Sarah

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We had dirty sheets in our room! What looked to be mushrooms growing out of the carpet and stained ceiling tiles above the shower from a leak. We did not receive a single shower towel in our room. There was something gross smeared all over the curtains as well. We requested a non-smoking room, but it smelled like smoke horrendously because the room next door to us was a smoking room. The staff at the front desk was really friendly, but the cleaning was less than satisfactory.
1 nacht verbleven in februari 2022

4/10 – Matig

Rlynea

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2022