Receptie
Beschikbaarheid controleren

Beoordelingen van Malmaison Dundee

4 out of 5
Malmaison Dundee
44 Whitehall Crescent, Dundee, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 507 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 311 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1001 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

K.E.D., Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, quiet, great location.
We loved our stay! The room was fantastic, the staff were very helpful. Everything we needed for our first evening on holiday.
1 nacht verbleven in augustus 2017

8/10 – Goed

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a wonderful old building that has been lovingly maintained. Our room was fine, everything was clean, tidy and worked and we got what we paid for. The restaurant was excellent. It had grandeur, it was flooded with light, offered views over the Tay, drink and food options were very good and reasonably priced. While there was no car park, one across the road offered reasonable rates and was convenient. The Discovery and V&A are a 5 min walk and are excellent. Why not a 5* rating? Like many old cities, Dundee has some wonderful buildings but needs a lot of TLC, including the area around the hotel where some construction is ongoing which when complete will sadly reduce the Tay view further.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fine hotel
1 nacht verbleven in april 2024
Reactie van Reception op 24 apr 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 – Uitstekend

Karen

1 nacht verbleven in april 2024

10/10 – Uitstekend

Arlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay. Staff very friendly and lovely food.
1 nacht verbleven in april 2024
Reactie van Reception op 18 apr 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 – Uitstekend

Douglas

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
It was quite expensive but it is very convenient to all the top facilities in Dundee city centre
1 nacht verbleven in april 2024
Reactie van Reception op 7 apr 2024
hanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

6/10 – Redelijk

JANET

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
location is ideal for a base whilst in Dundee However we had room 603 - it was like downhill a ski slope in there, woke up hanging out bottom of bed. The room was extremely dark
2 nachten verbleven in maart 2024
Reactie van Malmaison Dundee op 5 apr 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

6/10 – Redelijk

Alison

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Mal Dundee op 5 apr 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable
1 nacht verbleven in februari 2024
Reactie van Malmaison Dundee op 25 feb 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

2/10 – Ontzettend slecht

Mathilda

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We didnt get the room we booked , on website its faulty pictures and description, so we end up with a room that u cant even find on website when u book and wasnt far away from the room i booked on website which woulf been like 10 times nicer then the one we got. We also preorder bubbles for my wife birthday for wheb we chocked in, but wssnr There when we arrived and had to go to reciption and ask Later on the night the whole fire alarm in the buidling went on (false alarm thank god) but very scared experience
1 nacht verbleven in februari 2024
Reactie van Reception op 16 mrt 2024
Thanks for taking the time to leave your feedback. Your feedback is important to us to continue to improve our standards and service, we hope to welcome you again soon

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay for a dance competition
The room was lovely and had a camp bed for my 7 year old. She loved that it was there just for her. The coffee was excellent in the room. Everything was clean and there was plenty of space. I loved having the long bench in our room.
1 nacht verbleven in januari 2024
Reactie van Reception op 30 jan 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick and very friendly check in and a complimentary upgrade. Great stay.
1 nacht verbleven in januari 2024
Reactie van Reception op 30 jan 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 – Uitstekend

Alan

3 nachten verbleven in januari 2024
Reactie van Reception op 30 jan 2024
Thanks for taking the time to leave such a fantastic review. We are delighted you had such a wonderful stay with us here at Mal Dundee and our team here made your stay that bit extra special. We do hope to welcome you soon here at Mal Dundee. Kind Regards,

10/10 – Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and convenient
This hotel could not be more convenient for Dundee city centre. A brief walk from the railway station, and from there the city is just a short walk as well. Comfortable rooms with all the expected amenities, I was also grateful for an upgraded room. My one criticism I'd have is that the room was very dark, particularly the bathroom - but that seems to be a trait of Malmaison properties throughout. Great stay all in all.
1 nacht verbleven in januari 2024
Reactie van Malmaison Dundee op 10 jan 2024
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Okay but was underwhelmed
Overall the hotel was in good condition but it has seen better days. Chips out of walls and skirting in particular. We stayed in the junior suite and although the room was big and had a bath, I wouldn’t say it was that much more impressive than a standard room. Could have done with a better layout and a sofa or something to make the most of the extra space and make more like a “suite”. We had an evening meal in the restaurant too and we weren’t very impressed with the standard of food. We are vegan and there were very limited choices (only 2). We had the black bean burger and they were pretty dry and not very exciting. The chips and salsa dip was the best bit. However cannot fault the staff we dealt with who were all extremely helpful and friendly.
1 nacht verbleven in december 2023
Reactie van Reception op 3 jan 2024
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2/10 – Ontzettend slecht

Kathleen

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The room was very dark even with all the lamps on, I should have asked for an accessible room as this room had a bath with shower over it no use as am disabled, used a disability scooter so you would think that the receptionists would have said room was not accessible, there was only 1 chair in the room so one of us had to sit on bed, the bed was very uncomfortable pillow the same we did ask for other pillows but they were as bad as the first lot, thankfully we only live 45 mins away so we went home a day early
3 nachten verbleven in december 2023
Reactie van Reception op 29 dec 2023
Good evening Kathleen, Thanks for taking the time to leave this feedback. I apologise on this occasion you did not receive our normal standards of service and please be assured I will pass this feedback along to the relevant managers. If you would like to discuss this further please feel free to drop me an email on receptionmgr.dundee@malmaison.com. Kind regards,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Reception op 29 dec 2023
Thanks for taking the time to leave your feedback. We are delighted you had a lovely stay.

10/10 – Uitstekend

Gillian

1 nacht verbleven in december 2023
Reactie van Malmaison Dundee op 16 dec 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel good location
1 nacht verbleven in december 2023
Reactie van Malmaison Dundee op 16 dec 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 – Redelijk

Liam

Eh it was fine.
1 nacht verbleven in december 2023
Reactie van Reception op 9 dec 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 – Uitstekend

Alastair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in december 2023
Reactie van Reception op 9 dec 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 – Uitstekend

Rich

1 nacht verbleven in december 2023
Reactie van Reception op 9 dec 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 – Uitstekend

Merritt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s right across the street from the train station and the V&A Museum is close too.
1 nacht verbleven in november 2023
Reactie van Malmaison Dundee op 30 nov 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 – Uitstekend

Simon

1 nacht verbleven in november 2023
Reactie van Reception op 21 dec 2023
Thanks for taking the time to leave your feedback, we are delighted you had a lovely stay and hope to see you again soon.

6/10 – Redelijk

Tadi

2 nachten verbleven in november 2023
Reactie van Malmaison Dundee op 16 dec 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 – Redelijk

george

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The location is very close to the station and the city centre. The rooms are a little tatty and it’s hard to get the temperature right as it is set to auto by the main service. The half board option was rather deceiving as the staff did not know what was included and what was a surcharge however each night regardless of what we ordered the bill always came to over £110!! And when we chose to eat out they still charge £70.00 for nothing yet the allowance we were told is £50.00
3 nachten verbleven in november 2023
Reactie van Reception op 28 nov 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel. Friendly staff and great service. Nice room. Good food and variety. Close to City Centre.
1 nacht verbleven in november 2023
Reactie van Reception op 15 nov 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

6/10 – Redelijk

Alistair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Reception op 15 nov 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 – Uitstekend

avril

1 nacht verbleven in november 2023
Reactie van Reception op 9 dec 2023
Thanks for taking the time to leave your feedback, we are glad you enjoyed your stay and hope to welcome you again soon.

10/10 – Uitstekend

H

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Reception op 15 nov 2023
Thanks for taking the time to leave your feedback, your feedback is vital to help us improve our standards and guest experience. We do hope to welcome you back again soon.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent; friendly checkin and offered an upgrade to suite. Room was brilliant and very relaxing.
1 nacht verbleven in november 2023
Reactie van Reception op 10 nov 2023
Thanks for taking the time to leave your feedback. I am delighted you had a lovely stay and hope to see you again soon.

10/10 – Uitstekend

Jasmine

1 nacht verbleven in oktober 2023
Reactie van Reception op 2 nov 2023
Thanks for taking the time to leave such a lovely review. We hope to see you again soon.

10/10 – Uitstekend

Caroline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great , room was comfortable
2 nachten verbleven in oktober 2023
Reactie van Reception op 29 okt 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

10/10 – Uitstekend

Robert

1 nacht verbleven in oktober 2023
Reactie van Reception op 29 okt 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

8/10 – Goed

KATHRYN

1 nacht verbleven in oktober 2023
Reactie van Reception op 29 okt 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

10/10 – Uitstekend

Shona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super place to stay
Lovely hotel Staff v good Location fab
2 nachten verbleven in oktober 2023
Reactie van Reception op 29 okt 2023
Thanks for taking the time to leave such lovely feedback, we hope to welcome you again soon.

8/10 – Goed

mark

Zakenreiziger
Positief: Comfort kamer
Basic hotel but comfortable
Basic hotel.. no view from the window... Bed comfortable.. Room basic but acceptable... I didn't eat here nor use their WiFi.. If cheap enough book but only if cheap and you are not expecting anything special..
1 nacht verbleven in oktober 2023
Reactie van Reception op 19 okt 2023
Thanks for taking the time to leave your feedback, we hope to welcome you again soon.

10/10 – Uitstekend

Audrey

Reisde met partner
Absolutely fantastic stay. Breakfast was excellent but unfortunately no tea or coffee available as machine was broken. Would stay again in a heartbeat and definitely recommend.
1 nacht verbleven in oktober 2023
Reactie van Reception op 15 okt 2023
Thanks for taking the time to leave your feedback, your feedback helps us to continue to improve our standards and we hope you join us again soon.

6/10 – Redelijk

Denis

Reisde met partner
The Malmaison brand is beginning to look tired The kitchen is erratic with a mix of good dishes and others I returned to the kitchen. When reordering I did not get exactly what I asked for The staff were receptive to feed back and tried to address the issues in the kitchen.
2 nachten verbleven in oktober 2023
Reactie van Reception op 15 okt 2023
Thanks for taking the time to leave your feedback, your feedback helps us to continue to improve our standards and we hope you join us again soon.

8/10 – Goed

Brenda

Reisde met familie
We were given a disabled room, despite not asking or requiring it. As a result there were large areas of the room which were vacant of furniture. There was nothing to stand your personal items in the bathroom. No lounge/armchair available in the room. We had room service and had to sit on the bed! Apart from those niggles we would stay again.
1 nacht verbleven in oktober 2023
Reactie van Reception op 15 okt 2023
Thanks for taking the time to leave your feedback, your feedback helps us to continue to improve our standards and we hope you join us again soon.

6/10 – Redelijk

James

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen
Shame as I thought this Hotel was in a different league. Small room, great view of the corner of the room opposite. No bottled water in the room. Poor service at the bar.
1 nacht verbleven in oktober 2023
Reactie van Reception op 15 okt 2023
Thanks for taking the time to leave your feedback, your feedback helps us to continue to improve our standards and we hope you join us again soon.

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
J’adore!
Je recommande cet hôtel à tous. C’est un lieu atypique, vintage et moderne à la fois. Propre, excellent accueil. Serveur au bar sympathique et repas délicieux.
2 nachten verbleven in september 2023
Reactie van Reception op 11 okt 2023
Thanks for taking the time to leave your feedback, we hope to see you again soon.

10/10 – Uitstekend

Ian, Mount Martha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning building
1 nacht verbleven in oktober 2023
Reactie van Reception op 6 okt 2023
thanks for taking the time to leave your feedback, we hope to see you again soon.

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Reception op 6 okt 2023
thanks for taking the time to leave your feedback, we hope to see you again soon.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All good. Very much in line with what we had hoped for.
1 nacht verbleven in september 2023
Reactie van Reception op 6 okt 2023
thanks for taking the time to leave your feedback, we hope to see you again soon.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brill. Staff great, food great, room great. Good stay - thanks!
2 nachten verbleven in september 2023
Reactie van Reception op 27 sep 2023
Thanks for taking the time to leave your feedback, we hope to see you again soon.

10/10 – Uitstekend

Irene

Reisde met familie
Bed was very comfortable and room lovely and warm
4 nachten verbleven in september 2023
Reactie van Reception op 22 sep 2023
Thanks for taking time to leave your feedback, We are delighted you had such a lovely stay and cannot wait to welcome you backs soon.

10/10 – Uitstekend

Iona

1 nacht verbleven in september 2023
Reactie van Reception op 22 sep 2023
Thanks for taking time to leave your feedback, We are delighted you had such a lovely stay and cannot wait to welcome you backs soon.

10/10 – Uitstekend

Craig

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Signature Suite
A favourite venue of ours but disappointed to have paid for the signature suite only to find it smelled of cigarette smoke. A cleaner was sent and got rid at least for a bit but had the same problem in the morning. Hotel gave us a complimentary breakfast which was nice but given it was our wedding anniversary the suite was the main attraction for us and we were left disappointed. Staff were excellent though it has to be said
1 nacht verbleven in september 2023
Reactie van Reception op 22 sep 2023
Thanks for taking time to leave your feedback, We are delighted you had such a lovely stay and cannot wait to welcome you backs soon.

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Reception op 22 sep 2023
Thanks for taking time to leave your feedback, We are delighted you had such a lovely stay and cannot wait to welcome you backs soon.