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Beoordelingen van Albert Cottage Hotel

4 out of 5
Albert Cottage Hotel
York Avenue, East Cowes, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 50 van 69 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 69 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 69 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 69 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 69 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful & quiet
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Graham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful original Victorian decor. Some of the best cuisine that I have ever tasted. Delicious, generous breakfast. Lovely gardens. A short walk to Osborne house. Fabulous.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Lorraine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magical place, great food very good value.
I have wanted to stay here for some time. Finally got to do a pre Christmas stay. Our room was amazing, you get a real feel of the history of the building. A lovely warm welcome, with a welcome letter, giving some history of the hotel. Dinner was so good, a reasonable priced wine list and first class food. Breakfast which was included, so rare these days, and was very good. Really loved our stay and it will now be a place to return to, again and again. Would be a wonderful place for a wedding, family reunion, or any special occasion. Many thanks to the owner and wonderful staff for such a lovely stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Phillip

Reisde met partner
Had an amazing stay at Albert Cottage for a Christmas party. The suite was amazing, the staff couldn’t do enough for you, and both dinner and breakfast were very good indeed. Thoroughly recommend this hotel for any occasion or just a treat!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not enough great words to describe our stay. The service we received from Chris and others was top level. Our room was lovely and had all the amenities needed without losing on the history of building. We loved the location and proximity to Osborne house but it may not be right for those looking to be closer to the town and restaurants. Our only disappointment was that our stay was to short.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful history
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Susan

4 nachten verbleven in september 2023

10/10 – Uitstekend

JAMES NEIL

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Annie op 1 sep 2023
Thank you for your great feedback score; much appreciated; we look forward to welcoming you back real soon.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property indoors and outdoors. Great staff and walking distance to Queen Victoria and Prince Alberts summer home to tour. Worth the visit
1 nacht verbleven in augustus 2023
Reactie van Annie op 1 sep 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and will most definitely pass on your feedback to the staff too. We look forward to welcoming you back real soon.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was full of charm and character being excellent value with a great breakfast.
1 nacht verbleven in juli 2023
Reactie van Annie op 1 sep 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and look forward to welcoming you back real soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff. Stayed over during IOW festival period and easy to access East Cowes ferry and festival site.
7 nachten verbleven in juni 2023
Reactie van Annie op 1 sep 2023
Thank you for your lovely review; we really appreciate it.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Annie op 6 sep 2023
Thank you for your great feedback score, we’re so pleased you enjoyed your stay at Albert Cottage.

10/10 – Uitstekend

NICK

1 nacht verbleven in mei 2023
Reactie van Annie op 1 sep 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Uitstekend

Bonnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Annie op 6 sep 2023
Thank you so much for your great feedback score. We’re so pleased you enjoyed your stay at Albert Cottage.

10/10 – Uitstekend

Caron

1 nacht verbleven in januari 2023
Reactie van Annie op 1 sep 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very lovely hotel. Victorian decor. Roomy accommodation with fabulous bathroom. Epic breakfast menu. Staff very pleasant and helpful. Convenient for the ferry.
1 nacht verbleven in december 2022
Reactie van Annie op 6 sep 2023
Thank you for your great feedback score, we really appreciate it.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good and friendly
1 nacht verbleven in november 2022
Reactie van Annie op 1 sep 2023
Thank you for your great feedback score; we really appreciate it.

10/10 – Uitstekend

Stuart

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property. Great value.
1 nacht verbleven in oktober 2022
Reactie van Annie op 1 sep 2023
Thank you for your great feedback score and review; we really appreciate it.

8/10 – Goed

Vincent

Positief: Personeel en service
welcoming hotel with personal touch
welcoming reception. has nice character. Bedroom suite was good size though would benefit from an upgrade and modernisation. This is same throughout the hotel. Food service was good standard though not fine dining level.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Daniel, Fort Collins

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a truly lovely and elegant accommodation. It is historic and was originally part of the Osborne estate of Price Albert and Queen Victoria. It was a garden house and visitors stayed there when visiting Osborne. Everything, but especially the remodeled bathroom, was perfect. The bath was huge, with an elegant claw-foot tub. There was also a huge shower as well. The food was excellent, and there was a gourmet restaurant on site. The architecture, garden, and ambiance were perfect for our trip. They made us feel welcome and special throughout our stay. Highly recommended. It's adjacent to the historic Osborne estate for easy visitation.
2 nachten verbleven in juni 2022
Reactie van Annie op 1 sep 2023
Thank you so much for your amazing review and feedback score; we really appreciate it. I will most definitely pass on your comments to all the staff; they really are a fantastic team and it’s always great when customers notice that. Thank you and we look forward to welcoming you back real soon.

10/10 – Uitstekend

VICTORIA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short break
Short break to visit the Isle of Wight and particularly Osborne House. Friendly welcome and throughout stay, large, clean very comfy room and absolutely fantastic food.
2 nachten verbleven in mei 2022
Reactie van Annie op 1 sep 2023
Thank you so much for your lovely review and feedback score; we really appreciate it.We look forward to welcoming you back real soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A lovely place for staying and dining
Albert Cottage Hotel is simply charming. Once part of the Osborne Estate, the covered walkway once used by Victoria & Albert remains. Our room (Alice) was more a suite, with two bedrooms, a large bathroom with both shower and soaking tub and a small central sun room with tables and chairs. The grounds are beautiful with flowering shrubs and trees and large lawns. The onsite restaurant is excellent! Creative, delicious dishes; with a good wine list and even a mixologist who enjoys creating cocktails. There is a nice inside dining room as well as outdoor seating. There’s also a lovely parkour near the reception area that is ideal for after-dinner libations and chatting with fellow travelers. Breakfast was good and they even have American-style bacon. Only thing missing were facial tissues and a safety mat for the shower. It has a slippery floor and made me uncomfortable when I used it for fear of falling. I can’t imagine nicer accommodations on the Isle of Wight.
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Clare

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Albert Cottage May 2022
Stay was perfect. Service, cleanliness, food, decor, all excellent. Would highly recommend.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

John

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very agreeable break in this hotel with my family. Very pleasant surroundings, comfortable rooms and friendly and efficient staff. I can't think of any negatives. There was a good and varied breakfast and a comfortable and well stocked bar with a varied and good value wine list. We didn't eat in the Consort restaurant but we were provided with some of their starters in the bar which indicated a high standard there too. Some staff were new to the hotel but they all had a great attitude and were flexible and ready to help. I'd happily stay there again.
3 nachten verbleven in april 2022

10/10 – Uitstekend

R

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in april 2022

4/10 – Matig

Marcus

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Interesting building, bed pretty worn out lack of hot water in the morning.
2 nachten verbleven in februari 2022

8/10 – Goed

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is lovely, although the decor is beginning to look a little tired (in our room anyway). The room also was a little cold until the heating came on which seemed to be at 6pm. The breakfast service was a little disappointing on the second morning. It was the perfect location for going to explore the island.
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022

8/10 – Goed

Gerald

2 nachten verbleven in november 2021

10/10 – Uitstekend

Ian

Positief: Personeel en service
Food & staff excellent
1 nacht verbleven in september 2021

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely building and fantastic, helpful staff.
1 nacht verbleven in september 2021

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Restful and perfect
Restful and perfect
1 nacht verbleven in augustus 2021

8/10 – Goed

Nicola

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast fail
Beautiful accommodation, very unimpressed with the breakfast service and availability of basic items.
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the history and setting
3 nachten verbleven in augustus 2021

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Set in gorgeous surroundings. Room was very comfortable and clean. Friendly staff and good service apart from in the restaurant. My only criticism was the food. My risotto was undercooked, the burgers and chips looked bought rather than home cooked and no one even asked if the food was OK or if we wanted dessert. I had to find someone to sign for the bill.
1 nacht verbleven in juli 2021

8/10 – Goed

Jacqueline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room seemed clean
1 nacht verbleven in juli 2021

6/10 – Redelijk

Simon

Zakenreiziger
Negatief: Personeel en service
2 nachten verbleven in november 2020
Reactie van Annie op 11 nov 2020
Thank you for taking the time to give us a review score. And thank you for choosing Albert Cottage for your stay, we look forward to welcoming you back real soon.

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place
Great place to stay, lots of history attached to the property. Staff were very friendly and helpful, great evening meal and breakfast. Bedrooms are a little dated but are comfortable. Will not hesitate to stay again.
1 nacht verbleven in november 2020
Reactie van Annie op 11 nov 2020
Thank you for your kind review, customer feedback is very important to us. We are so pleased you enjoyed your stay with us. Being new owners of the hotel we do have a programme of ongoing refurbishment, including the bedrooms. We look forward to welcoming you back real soon.

10/10 – Uitstekend

Lee

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb. Lovely find.
1 nacht verbleven in augustus 2020
Reactie van Annie op 11 nov 2020
Thank you for your great feedback. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage. We look forward to welcoming you back real soon.

8/10 – Goed

Nicholas

Reisde met familie
Positief: Personeel en service
Fantastic restaurant.
The restaurant and food in general is superb. The chefs deserve a medal. Go for the crab sandwich starter followed by the open fish pie; then spoil yourself with a chocolate brownie with rum soaked raisins.....divine... The cottage has a lovely Victorian facade. However, refurbishment is clearly incomplete: the roof leaks in multiple places, and the decor is 'fading glory'. Water pressure to the showers is inadequate, but the heating system is superb. The windows let in air and too much road noise, and this bijou hotel is right on a main road to the ferry - the lorries start thundering past before 6am. Ask for a room that faces into the car park at the back (we tried several). With some secondary double glazing, a new roof, and increased water pressure to the showers, the contents would live up to the promise of the facade.
3 nachten verbleven in oktober 2020
Reactie van Annie op 11 nov 2020
Thank you for taking the time to give us a good review. As you may know as new owners of the hotel we have a programme of ongoing refurbishment, which has had to be adjusted in these unprecedented times. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Annie op 15 okt 2020
We are so pleased you enjoyed your stay with us and thank you for taking the time to leave a score. We look forward to welcoming back real soon.

6/10 – Redelijk

Geverifieerde reiziger

5 nachten verbleven in augustus 2020
Reactie van Kat op 31 aug 2020
Thank you for your review, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

8/10 – Goed

John

Positief: Netheid, personeel en service en comfort kamer
The staff were excellent and the breakfasts were superb, we had an enjoyable stay and used it as a base to explore the island.
2 nachten verbleven in augustus 2020
Reactie van Kateryna op 27 aug 2020
Dear John, Thank you very much for your comments, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An ideal night away
Perfect
1 nacht verbleven in augustus 2020
Reactie van Phil Wilson op 26 aug 2020
Thank you very much for your kind review, we all very much hope to see you again soon. Kind regards Phil and The Albert Cottage Team

8/10 – Goed

Chris, Norwich

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly hotel set in lovely grounds very close to Osborne House and ferry
5 nachten verbleven in augustus 2020
Reactie van Phil Wilson op 23 aug 2020
Thank you very much for your review, our staff are a wonderful bunch and the grounds will be even more lovely next year as we add new things to them and even more beautiful plants. Osborne house is just around the corner from us and Red Funnel ferry's dock just down the road. We can get great rates on these for guests so please check with us to get a quote. Kind regards Phil and The Albert Cottage Team

10/10 – Uitstekend

Kelly, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a lovely hotel. Total luxury and really friendly staff. Will definitely be returning and highly recommend. Kelly and Matt
5 nachten verbleven in augustus 2020
Reactie van Phil Wilson op 8 aug 2020
Thank you Kelly and Matt, we thinks it's a lovely hotel too and there's more refurbishments to come at the end of this year too to make it even nicer! The staff will be pleased to hear their friendly yet professional approach is appreciated and we can't wait to see you again soon, we hope! Kind regards Phil and the Albert Cottage Team.